To,
The Chief Grievance Officer,
Union Bank of India,
239Vidhan Bhavan Marg
Sub:-Discrepancy in Balance
Sir,
With due respect this is to inform you I am a savings account holder (s/b ac No.[protected] Cust Id[protected] in Nawabpur, Hooghly Branch(IFSC Code : UBIN0548731). On 05/03/2015 I withdrew Rs.5000.00 from Axis ATM, Bhagabatipur. The ATM slip showed Rs72664.05. as my balance. As it caused doubt in my mind I went to Nawabpur branch to up-date my pass book. But to my utter surprise four different balance amounts were printed on my pass book in same date (05/03/2015) in same transaction No.-[protected]/4974/[protected].The different amounts shown on the pass book were Rs-81339.05, Rs-77868.05, Rs-48478.05 and Rs-72664.05 Respectively.
In these circumstance I earnestly request you to look into the matter and let me know what my exact balance is.
Thanking you,
BHAGABATIPUR, Yours faithfully,
HOOGHLY, W.B DIPAK KUMAR MAJHI
I, Bhom Bahadur, am an account holder of your bank., H.P.P.S. Cancer Hospital Branch, Gorakhpur. My account no. is [protected], IFSC Code: UBIN0549711. This is to inform you that I withdrew Rs. 1000 from an ATM at Medical College Road, H. N. Singh Chouraha, Basharatpur (WGOR[protected]) on 17.02.15 at 13.37 p.m. I did receive a message alert for the same. The second alert I received is on 04.03.15 when I withdrew Rs. 2000 from the same ATM. The balance mentioned showed debit of Rs. 15000. On enquiry from the bank they informed that it has been withdrawn from the ATM on the same date, i.e. 17.02.15, which I have never done. So kindly look into the matter as to where is the money gone and why there was no message from the bank for such a big amount.
I am hopeful that I will get an apt justice from the bank.
Thanking you,
BHOM BAHADUR