Union Bank of India Complaints & Reviews

My self rajesh meena. I returned 2 timex watches (Both total price is 5690) on 20 february 2020 to amazon and i claimed for refund to amazon. So amazon send me a message to initiating refund that they had initiated my refund on 25 february 2020 but yet i didn't get any amount or any message from my bank. I called to amazon and they provide me a refund reference no. 66z06ad00000k6427t7g for my transaction. I called to my bank "union bank of india". They said there is no transaction on that date. After that again i called to amazon and discussed with this problem, they advised me to charge dispute form.
My total amount is (4945+645) 5690.
My account no. Is: [protected]
Ifsc code : ubin0575534
Mobile no. Is [protected]
And amazon refund reference no is: 66z06ad00000k6427t7g
Please help me to credit my refund rs.5690 in my account.
I am enclosing here mail image which is received from amazon.

I have deposited 500rs in atm machine on 22/02/2020. Machine accepted the amount but i didn't received credit. Suddenly on monday i registered a complaint attached with that receipt came from machine and the staff lady told me that i will get credited on tuesday evening. I'm daily travelling from ghatkopar to panvel since my college is there. So i didn't get time to visit bank i have tried to call many times but they are not answering. On that day i want to pay my examination fees online. But this incident happend. I want my money. Very disappointed with this kind of service..

Dear sir mera name krishna kanhaiya sharma h aur mera union bank ka account number [protected] h jisme se mene phone pe dwara canera bank ke ek account me transaction kiya tha[protected] ko jisme account number me ek digit jyada ho gaya tha to canera bank ne yeh confirm kiya h ki yeh account kisi ke bhi naam par nahi h to aapka paisa aapko wapish mil jana chahiye par abhi tak nahi mila h unhone ye bhi bataya ki aap apni main branch me hi contact kare but main branch wale meri koi help nahi kar rahe h to please sir aap meri help kijiye aur mera paisa wapish dilwa dijiye 5000rs ka amount h sir please help me sir.
Name krishna kanhaiya sharma
Ac [protected]
Mobi [protected]
Transaction utr number[protected]
Transaction date[protected]
Transaction amount-5000rs
Sir iske bare me mene customer care ke pass bhi complain daali thi but koi bhi response nahi mila unka complain number[protected] h
And phone pe ko bhi complain daali thi but usne complain ko close kar diya ye bolkar ki aapka paisa saamne wale ko credit ho chuka h jabki wo account h hi nahi fir bhi paisa credit kaise huaa.
Aur main branch me bhi complain daali thi to wo log yeh nahi bata pa rahe ki meri complain ka kya ho raha h sir main branch ka staff ye bol deta h ki game nahi pata ki kya hoga aapka paisa bhool jaoo aapka paisa wapish nahi hoga unka complain number [protected] h sir main branch wale iska status bhi nahi batate h wo to bol dete h ki aap phone pe walo se hi baat karo hane nahi pata.

Not being able to pay through my visa debit card, international and domestic payment are not possible. Have checked my card is active though problem arises. I have complaint to customer executive. Even gone to my branch at bhayander so i m being informed that they have activated my card for payment of international transactions but still i am unable to make payment. Help me out to solve this issue

I am saving a/c holder in your bank (A/c no.-[protected]) gujaini branch kanpur. I was using punjab & sind bank's atm located at govind nagar at 12:55pm to withdraw rs.3000 from my a/c. But sunddenly i have received receipt with transaction decline written in it.in reality, i had not received any cash in my hand. I checked my a/c summary online also. It is also showing a debit of rs.3000. I made this complaint in my bank but i could not get any response from there. He used to say to me every day, day after day after one month, i have been doing this for six to seven monthe today, i have become very upset, plz take some action from your bank;s staff. My mo.-[protected], [protected]

Refund for the order[protected] of rs.4498.00 has been processed successfully on[protected]. The amount should reflect in your account by[protected].

The refund reference number for the transaction is[protected].

In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above refund reference number. Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.

Some nationalised banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the refund reference number provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the re.

Sir,
I am rituraj prasad, i returned a product to amazon.in but didn't get my refunds in my account yet, i called the amazon costumer executive ant they said that they have initiated my refund of rs 3999 to my account on 31st of january, as it's not reflecting in my account, they provide me a reference no which is[protected] and tell me to contact the bank. But the bank is denying to help me regarding this.

I have payment to amazon.in from upi rs 367 from bhim upi dated 22 jan 2020 and amount is decuted in my account. But not recevid at amzon.
Concern throu bhim complain that answer is amount is recived to amazon but amazon tells amount is not recived yet.
Transaction id concern to bhim upi from bank is - s55874203
And trasation id on 22 jan from bhim upi to amazon is[protected]
Sir amout is not refund in my...

When i use bhim app for transection and gave a debit card details for bhim app he shows ur debit card wrong are wrong detail's so plz understand my problem i get problem to transaction in bhim app cause of debit card details are wrong but my ac and debit card is not expired is working and i always use for cash withdraw so plz what a problem in my debit card

On 12 nov 2019, i used atm of axis bank padari bazar gorakhpur u. P. To withdraw rs.10, 000. I filled all details and atm shows "transaction being processed" but cash did not out from machine and give out my atm card. Again i filled all details to withdraw rs.10, 000 and i get my cash rs.10, 000 but no sms given by bank to me for transaction. After that i go to hdfc atm and got my short statement print then i found my a/c debited with (10, 000+10, 000=20, 000) but i found only 10, 000. Next day i give written and online complaint to my bank but they rejected my complaint on 22 nov2019 without giving any reason to me. After that bank fill a form to atm head and give me response time 30 to 35days but after passing that period no response given to me by bank. After that i file a complaint to rbi ombudsmen but no response is given by rbi till today to solve my problem.

A/c no - [protected]
Ifsc code - ubin0549711

Union bank complaint no-[protected] (Date-13/11/2019)

My rbi complaint no.-[protected] (Date - 06/01/2020)

Dear sir,
Dated: 30/01/2020, when i was paying the mpeb through online card, my 6000 rupees was deducted but the transaction was failed. Than i found massage by vm-ipaytm that - dear customer we have initiated a refund of inr 6000 to your union bank of india rupay debit card 6083*0348 for your order - 909281 done on mpez offus vas on 30th january. Time taken to process refund into your account depend on your bank.

So i am requesting to you please refund my amount in account. My complain no. [protected].

With regards
Krishna kumar singh
Account no. [protected]
Branch - ranjhi - khamariya, jabalpur 482005.

Have make a payment in amazon thrugh my bhim upi which is added whit union bank of india. I ordered a cod item on that time i made this payment thru bhim upi. But the payment was not received and money was deducted from my account after that i made the payment thru cash. And i was waiting for the refund which i made through bhim app. But still today the money has not refunded. I have contacted with amazon but they are saying that particular bhim payment was not completed and union bank of india i informed that the payment has been completed so where is my money.

I am a saving account holder at union bank of india, branch 2nd PAC sitapur, U.P. My bank account number [protected]. My contact no. [protected]

Since more than 9 months have been passed but i did't get my refund of Rs. 10, 000. I lodged a complaint at union bank customer care within 3 days from the date of failed transaction and also got the complaint number. I also filled the pre-arbitration but did't get any response. I also visited twice to my home branch(bank) but still not got the solution.

To
The Managing Director & CEO
Union Bank of India.
Central Office, Mumbai – 21.

Urgent necessity of proper Escalation Matrix for Union Bank’s DIT-Powai

Kind Attention – Mr Ishraq Ali Khan, General Manager DIT- Powai

Respected Sir,

Brick-and-mortar branches are still one of the leading sales channels of public sector banks in India. Digital channels are on the rise but a significant percentage of Indian customers still prefer branches for atleast some banking needs. However the bank branch as we know it, with tellers behind windows and bankers huddled across tables is undergoing reinvention. Union Bank of India over the last few years have taken significant steps in this direction. Among them one of the most notable and visible addition is installation of electronic display units or flat-screen televisions at its branches.

However the ground reality of the actual implementation process across branches is pathetic. The implementing agency M/s OASYS Cybernetics Pvt. Ltd has taken Union bank and its customers for granted. At many branches in Bihar and Jharkhand the TV units have been delivered in broken/shattered condition. It is a common sight to find units with faulty displays been installed by this vendor. Even after repeated communications from branches and regional offices the broken/damaged units are not being replaced. Such is the condition that at some places branch staff had to fetch the TV cartons from the local courier office!! The situation has worsened due to negligence of a few officials at DIT, Powai. Calls from branches are diverted from one number to another and ultimately to local regional office, even though selection of the vendor and payments are all done centrally from DIT, Powai. Neither DIT nor the regional office has advised their local representatives to visit branches to get real status of the implementation.

Harassment of branch staff are more aggravated due to lack of any functional escalation matrix with contact details of responsible officials from DIT. Branches are not able to timely raise their concern about various issues to the appropriate officials. Vendors and their friends at DIT take full advantage of the situation, merrily bypassing calls and responsibility.

Almost every Monday morning branch staff and their customers are faced with some rude shock from DIT like PCs getting blocked due to some faulty security patches being deployed or the branch network bandwidth getting choked. Almost in all the cases branches are totally in the dark about whom to contact for quick resolution and restoration of customer services.

In almost any contemporary corporate setup, organizations prospectively define issues that matter and ensure that an appropriately designed escalation pathway is in place. An issue that matters to branch and its customers should be addressed with a sense o[censored]rgency based on its criticality and it requires prompt notification and escalation to appropriate levels of management. Also impacted branches need to made aware of the ongoing status of any issue including tentative timeline for resolution and point of contact for queries and useful answers.

In view of the above we sincerely hope that you will quickly intervene to devise a functional incident management process with responsible points of contact for branches o[censored]nion Bank of India. Carefully created escalation processes will definitely help to ensure that unresolved problems don't linger and issues at branches are promptly addressed, minimising the adverse impact on business operations to the satisfaction of branch staff and their valuable customers.

Thanking You,
Yours faithfully,
Manju Kumari
Frazer Road, Patna,
Bihar, Pin - 800 001.

Copy to:
i) Shri Rajiv Kumar,
Finance Secretary, Govt. of India.
ii) Sri S. Siddharth,
Principal Secretary, Finance Dept, Govt of Bihar.

Sir
Please add to my email id to my account number
Union bank of india
Name-shubham kumar gautam
A/c no-[protected]
Dob-10/05/1993
Email [protected]@gmail.com
Mob-[protected]
And my address
Vill&post pariyawan jaunpur
Bronch-kajgaon jaunpur
Sir may job karta hu aur my apana bronch par ja nahi pa raha hu
Name-shubham kumar gautam

Dear sir/madam
I was trying to withdraw money of rs.2000rs from union bank of India's ATM date at[protected]
unfortunately that time electricity or light gone during transaction processing and I got text massage of debited 2000rs. from my account..but I dont get money..I contacted to my branch so they told me to wait till 24hours..

so I wait till 24hrs but even after 24hours amount not credited so I call the Union bank toll free number and they registered my complain via call regarding this issue..they promised me your issue will be solve within 7days..

My complain no. was [protected]
Complain date:[protected]

They told me your amount will be credited within 7days..

But even after 7days nothing happened my issue is still not get resolved..

so I contacted Consumer Helpline about this issue and they also lodge my complain..
Consumer help complain no.is
1866495 date:[protected]

My issue is still not resolved even after 19days...pls help

Hello
I m
Mohd zeeshan khan
Account number
[protected]

I m send money in 28 november 2019
₹19267 money dedicated in my account but not credit other account
I m call customer care make a complain in 5 december 2019
But not solving my problems
Wait 7days wait 2 days but not solve my problem
I m wait 2 months but not received any response only tel him your complain was process how many years wait for this

Complianc number
[protected]

I paid fee for my sister on 17th of January, amount of 3170 rs was deducted but the fee Transaction has not been completed yet its been 2 days now, neither i have got refund, day by day my late fee fine is increasing, so I request you to look into the matter and help me out as soon as possible, I'm really depressed at the moment please help me out, i have to pay the fee just after i'll get the money back i'll pay

Sir mai 14/01/2020 ko mere dawra bank of baroda a/c [protected] k jaga par a/c [protected] mai paisa transfer ho gaya imps k dawara jo ki account number [protected] name mahesh yadav k account par dalana tha ifsc barb0ramnbs hai sir imps mai mahesh yadav ka naam likha tha or imps karna tha mai customer ko paisa wapas kar diya hu sir isko refund kar k mere ac[protected] mai dal diya jai jiske liye mai apka abhari rahunga pramod kumar ubi bank mitra ph [protected]

Sir,
I recently opened my new bank account in union bank of india before a month or so. I generated my green pin for my debit card and has comfortably withdrawn cash from atm. But in case of online banking, i m not being able to set a bhim upi pin as it shows invalid debit card details. I m receiving an otp but at then an error occurs in creating upi pin.
Please help.