Unique Identification Authority Of India [UIDAI] Complaints & Reviews

Almost a month is gone since virtual aadhaar id was made mandatory but we customers are still losing lots of our money since mobikwik is only insisting on aadhaar card based kyc. I had complained so many times but surprised that even during the modi regime no action is being taken against such defaulting companies-this matter needs urgent attention by the government to safeguard public money and interest

I am from ahmedabad bopal gujarat 380058...
I just want to change my residence address on aadhar card.
But the operator person said to me you can't change address from here. He said me you have to go somewhere corporate kacheri i don't know what is it..
I just wanted to say uid it's centralised document and you can update it anywhere in india in any city from authorized center..
Can you please take action against that person...

UIDAI has provided a link on its website where one can enter the Aadhar Number, get OTP on mobile and check the Bank Name that your aadhar has been linked to in the NPCL database.

I don't understand why but these days it only shows that Aadhar seeding has been done. There'a just XXXX mask in front of Bank Name.

As a result there's no way for consumer to know what bank it's account has been linked to in NPCL database. Even the NPCL #99#99 service does not work.

I suggest to UIDAI that a more secure but suitable method should be implemented so that consumers know excatly which bank account aadhar has been finally seeded in NPCL for direct benefit transfers.
Thanks.

I was told by UIDAI that prior to 1-7-18 they could not enforce any action against Mobikwik which is still insisting on 12digit Aadhaar and eating up or forfeiting the cashbacks of loyal customers more so by preponing the so called expiry dates of cashbacks .
Now it is clear that virtual Aadhaar verification has been mandatory on companies but UIDAI has nothing till now to enforce the same and save the citizens from being cheated by fraud companies.
I had personally talked to UIDAI regional office in June and they had confirmed that they would take action against mobikwik but till date mobikwik has not inserted virtual Aadhar Id for verification in its apps and is continuing scotfree .Request to take immediate action to the government of this democratic country

My canara bank is saying my account is link with my aadhaar .however, in uidai portal, the bank linking status is still showing "inactive".due to this i am not being able to receive money via aadhaar.that's why my 17600rs transaction failed.
Apart from this i talked to the aadhaar service he said your aadhar is generated and is working correctly. i am going to bank and aadhaar service for 3 months but none of the solution came out .

I have been to maha e-seva kendra, dhayari, pune 4 times and an employee named kartik keeps calling again and again for collecting my copy of adhar card. He has called me for 5th time, he has very carefree and irresponsible attitude and uses slang language oftenly. Lady having authority over fingerprint devices leaves office about 1-2 hours before time.

Sir, i had applied for update (Address change) my adhar card number[protected] which was prepared in the month of february 2018. Which i came to know by checking status of adhar card. But after so many request the card did not delivered/received till date. I humbly request you to help me as i am a senior citizen unable to run here and there. Thank you.

On Wed, Aug 9, 2017 at 05:34 AM, Wrote:
Subject: Re: Re: Re: Fw: Fwd: Non receipt of Aadhar Cards through Postal Department -Reg
To,

kind attn:crmadmin Administrator

How many days, months, years you required to check my above case number from the concerned department?Why are you not sending our Aadhaar cards from the last one year?Are you busy?waiting for our Aadhaar cards delivery at the earliest. I don't know your psychology.You are appointed for clearing the issues of Aadhaar troubles.but there is no time to you.

Thanks,

regards,
D.SundarChand
[protected]

Attachment:
1.We have applied for new Adhar Card on 17/7/2016, Modified one Adhar Card details on 18/7/2016.Till today 24 months completed, we have not yet received the pending 1 Aadhar Card from UIDAI.The crmadmin Administrator is lazy.Below message received from him, UIDAI"We appreciate your patience.Any inconvenience or delay caused is deeply regretted".Postponing of Official work is Swatch Bharat? What is your immediate action on this matter?Please depromote him as a clerk from today.That is the punishment.
2.Sriramarao Duggirala
Aadhar Card No.[protected]
URN No. 0000/00287/51310
Date:18/7/2016 Time:2:30 PM
****
12/8/2017 7.00 PM
Dear Sir,

How many years you required to check? Already completed 1 year. Are you working or sleeping in the office? It is shame for your work efficiency. Central Government unnecessarily feeding you without any work. What is your work responsibility? Solving of any complaint is registered, but you are delaying .That is your psychology. Otherwise you are unfit for that position. Every time your message is" We appreciate your patience. Any inconvenience or delay caused is deeply regretted". How long as you continue in that chair without any work? There is no emergency in the country now. Is there any atonement for you? You are enjoying the benefits without doing any work. That is Indians bad luck, because you are there. Swatch Bharat is only message. You are not following.

Thanks

regards,
sundarchand
[protected]

************
3/8/2017 at 8.54 PM
Dear Sir,

please go through your below message first in Oct, 6, 2016.

Already completed one year.Again you are asking me the details.You are the new crmadmin Administrator of Old one at the time of my complaint on 6th Oct, 2016?or new one?All the details are given below in my messages.
This shows your department is not working properly.Living happily without doing any office work.Almost one year completed, till today I have not yet received the below pending 2 Aadhar cards.Is it a game playing you with me?
The government unnecessarily feeding you without doing any office work.Lethargic persons in highest positions in Indian Government.That is
Indias fate.

Please go through the below messages and send the below pending 2 Aadhar Cards immediately without any delay.

Thanking you,

regards,
sundarchand
*********************
REMINDER 750

Kind Attn:crmadmin Administrator of [protected]@uidai.gov.in

Dear Sir,

Till today we have not yet received our pending 1 Aadhar Card from your end. Received a message from your end long ago regarding the above subject matter that the pending 1 Aadhar Card under verification in your office. How much time you required to verify. Already 10 months completed. What are you doing in the last 10 months. That is your duty to verify and despatch the Aadhar Cards.
*****
Above communication is the proof.

Waiting for the above Aadhar Card despatch immediately.

Thanks

Regards
sundarchand
[protected]

I have updated my new address in the aadhar card online on 01.06.2018. My aadhar no is[protected]. The urn no is [protected]. The enrollment id is0000/00522/70486 01/06/2018 12:43:36. When i an searching the present status for updation, message is coming "aadhar is generated. If you don't receive letter, download e-aadhar. I have downloaded e-aadhar, but it is showing that signature is not verified. Due to this, the address is not getting updated in my bank account. Please take necessary action for updating the aadhar and despatch to my address immediately.
Address: green tower co-operative housing society. Flat no-3b. Plot no-ce/1/c/112. Street no-204. Action area-1. New town, kolkata. Pin-700156.
(Asim kumar ghosh)
[protected].
Ghosh. [protected]@gmail.com.

Dear sir/madam,

I wish to complain about aadhar card otp system.
My initial number linked to my aadhar card was lost. So, i have to link with my new mobile number.
Let me start from the beginning. I reached out to

1. Punjab national bank sector 16 noida: had server problem, reached next day again ‘server ni aarha hai’

2. Sbi bank sector 16 noida: same server issue ‘server nahi aarha hai’

3. India post office: in the huge population of india, only max 25 tokens is to be distribute from each center and for this it’s not easy. You have to come early in the morning and that too if you are lucky
4. Andhra bank sector 18 noida - abhishek gupta, aadhar card registrar

System was pathetic here also. No proper system for any work!!!

I. Luckily got the token after standing in the long queue. But unfortunately again as mandatory their server lost

Ii. Next day new mobile number was updated. After couple of weeks, checked the status and found registration was not done properly. [charged rs. 30] so, this time need to verify biometric

Iii. Updated the biometric next day after waiting for more than an hour [charged rs. 30]

Iv. Enrolment was done on 24th april 2018, trying to download aadhaar card online by filling out the updated mobile number since the month of may, no otp has been received yet

V. Called to customer care multiple times, their answer was - ‘browser issue hoga’ ok checked but no otp, ‘abhi time lagega’ ok waited, ‘abhi aur time lagega’ ok still waiting, ‘kuch keh ni sakte kitne time lagega, wait kijiye’... Filed the case to aadhar card help center. First case closed status was resolved!! Though problem still persist, raised second complain no update, raised third complain “dear resident, please try authenticating again and confirm."
Complain number 1: [protected]
Complain number 2: [protected]
Complain number 3: [protected]

Vi. Reached to center again, where abhishek informed me that cannot authenticate again so no other choice have to wait (Question is kab tak?)
Moreover, rs. 80 was charged by him just for downloading my e-aadhar card on his mail id

Aadhar card so called technician are sleeping since the work was assigned! & aadhar card is mandatory as well as you know! So please let me know how long i have to wait more?? When the solution will be resolved? What is the alternate solution (If any)?

Enrollment number:[protected]
Date: 24 04 2018
Time: 12 08 53

Regards,
Frustrated citizen of so called systematic government (Shame)

Dear sir,
U have in ur website that adhar card are made/corrected at two places viz syndicate bank and post office, nangal raya pin code 110046.

For your information, no adhar cards are being made in post office, nangal raya.

People stand in queue right from 6am to get the numbers to get their adhar card made/ updated near syndicate bank. Syndicate bank has shown their inability and has washed their hands over the control of agency.
Sometimes hafty amounts are being charged.

It is rather punishment to the people of india. Y not more and more adhar card centers are made.

Information on website is misleading.

In view of the get it updated if these are not being made at post office.

S n bansal
Sr. Citizen
[protected]

I lost my adhar card when i was attending interview at 409/10 sohrab hall sangamwadi, pune on 6/6/18 around 1.30 pm.
I gave adhar card to interviewer miss kale for identification purpose. I forgot to take it back. When i cane back to home i realise that adhar card is missing. Immediately i called her and asked about the adhar card, but she said she dont know. I told her that she was having register in her hand when she was verifying adharcard details might be you kept in there but she replied i cant locate the card.
If there is any kind of misuse of my aadharcard then i will not be resposible.

Name - rahul babarao thakare

Adhar number[protected]
I want to issue my duplicate adharcard.

My Aadhar number is[protected], and my mobile number and email has been added to added to Aadhar two weeks ago.
When i tried to claim my PF amount from EPF website, an error message says that my 'Aadhar number does not have both email and mobile'
Eventhough my Aadhar is registered with mobile number and email, I am getting this error. hence i couldnt able to claim my PF amount.

please help.

I have submitted my aadhar to all bank accounts.

But when i am trasacting through the aadhar number its failing and all money is sent to unknown bank account..

I have deposited about 15, 000 rupees but from last 1 month i am unable to get my funds..

@ https://resident.uidai.gov.in/bank-mapper there is shown as bank account is linked with xxxx bank i need help regarding this...

I am pained to know that you have extended the use of virtual aadhaar card id on third party sites by 1 month specially because of fraud mobikwik company which has restrictions on supercash usage as to amount and places and no. Of transactions as would be clear from the attachment.
You can go through the mobikwikcustomer reviews since last few months - we have been losing our money due to the forfeiture of our cashbacks which they provide in the form of supercash with lots of t & c s attached to the usage.
The company is allowing only rs.100 usage monthly to customers with minimum kyc (Done through documents like dl, voter id, passport, etc) and since last 3 months have been forfeiting the rest expiring in the current month. Recently they unjustifiably preponed the expiry dates for supercash expiring on 15-6 and 15-7 to 1-6 in anticipation of the virtual aadhaar card usage for verification.
Kindly force the company to reinstate the cashbacks they have forfeited till date.
Earlier paytm was insisting on pan card but during the 2nd week of may they have done full kyc updation with full wallet and banking rights by submission of dl, etc.
Mobikwik is mnot superior to the sc or uidai or paytm or amazon then how can you not take action against them?
We would be losing ou money further due to the postponement of the enforcement of acceptance of virtual card id - today we lost lots and now again this fraud company has already preponed the expiry date of supercash expiring on 15-8-18 to 1-7-18

I tried updating my address online and i keep getting transliteration error. I have tried multiple times and i made sure the local language conversion is correct.

However, my request keeps getting rejected. Can we at least get which field has this error, instead of just stating rejected due to transliteration error? By pointing to the correct field at least we will know where we are probably making a mistake

Dear user,
Your request 0000/00511/03362 has been rejected due to: transliteration error in the request field. Please resubmit correct request or visit the nearest aadhaar kendra for updates.

Regards,
Administrator,
Uidai
(This is an auto generated mail. Please do not reply back.)

2 month ago i updated my number on aadhar card center. They guys update wrong number in my detail. Now i have moved to other city which is economical city. I'm trying to update my number from last since 20 days. I'm not getting any valuable enrollment center. If i'm going to update my mobile number, some center have dramatic rules kind of first book your appointment in early morning, the they will provide timing, between we have to come and update our information.
Then i visited to second aadhar center, that is not available in exactly location which is mentioned on uidai sites. I'm very harassed from aadhar card center service.

Why these aadhar card is mandatory if you can not provide service to customer?
Why such customer getting pain for just update small information?
Why you don't provide online procedure?
What do you think, you all are making digitalization or make in india?

Dear sir

My name is ms :smitismita mahapatrai have submitted aadhaar card in bank and aadhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank :state bank of india, account number: [protected] ifsc code : sbin0003088, adhaar number :[protected] so please update my account in npci.
I had not get my lpg subsidy last two month. This problem i face in last 2 transaction.

Kindly help me for npci update.

Thank u sir
Smitismita mahapatra
[protected]
[protected]@gmail.com

Although uidai has introduced 16 digit virtual cards nos. To be submitted for kyc verification to maintain privacy of citizens’ data but i find the companies like paytm, mobikwik, etc. Have not updated their software sufficiently-they are still insisting on 12 digit aadhar no. For verification and there is no provision till date to update kyc through virtual card details. Due to this mobikwik is forfeiting our cash backs or supercash since their special cashback has an expiry date of 3 months. Would request uidai to instruct the 2 companies to accept kyc updation through virtual cards with inmediate effect. Basically mobikwik is eating away our money by not allowing us to use it. We are losing thousands of cashbacks which is not proper. As a government organisation it is the duty o[censored]idai to safeguard the interests and data of citizens - why should we share our pan no., other identification proofs with merchant sites-government can use it but why third parties? Please consider the introduction of virtual card verification with immediate effect so that we do not lose any further

My uid no.[protected] was linked to mob no. [protected] airtel sim, and this was changed, my current mob no. Is [protected]. E - aadhar is not download due to technical error, so uid no.[protected] will be linked to mob no. [protected] so that e - aadhar and m - aadhar can be download, uid no.[protected] was linked to my e - mail id - [protected]@gmail.com, e - aadhar will send to this id, kindly resolve this issue shortly. Thanks