Unique Identification Authority Of India [UIDAI]
Unique Identification Authority Of India
Customer satisfaction rating: 24%
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Unique Identification Authority Of India [UIDAI] Customer Care

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Government of India, 3rd Floor, Tower II, Jeevan Bharati Building, Connaught Circus
New Delhi
New Delhi District
Delhi
India - 110001

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+91 17 2271 1947  [Chandigarh]
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Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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Unique Identification Authority Of India [UIDAI] Complaints & Reviews

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On Wed, Aug 9, 2017 at 05:34 AM, Wrote:
Subject: Re: Re: Re: Fw: Fwd: Non receipt of Aadhar Cards through Postal Department...
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I have updated my new address in the aadhar card online on 01.06.2018. My aadhar no is[protected]. The urn no is [protected]. The enrollment id is0000/00522/70486 01/06/2018 12:43:36. When i an searching the present status for updation, message is coming "aadhar is generated. If you don't receive letter, download e-aadhar. I have downloaded e-aadhar, but it is showing that signature is not verified. Due to this, the address is not getting updated in my bank account. Please take necessary action for updating the aadhar and despatch to my address immediately.
Address: green tower co-operative housing society. Flat no-3b. Plot no-ce/1/c/112. Street no-204. Action area-1. New town, kolkata. Pin-700156.
(Asim kumar ghosh)
[protected].
Ghosh. [protected]@gmail.com.
Jun 19, 2018

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Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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    Dear sir/madam,

    I wish to complain about aadhar card otp system.
    My initial number linked to my aadhar...
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    Dear sir,
    U have in ur website that adhar card are made/corrected at two places viz syndicate bank and post office, nangal raya pin code 110046.

    For your information, no adhar cards are being made in post office, nangal raya.

    People stand in queue right from 6am to get the numbers to get their adhar card made/ updated near syndicate bank. Syndicate bank has shown their inability and has washed their hands over the control of agency.
    Sometimes hafty amounts are being charged.

    It is rather punishment to the people of india. Y not more and more adhar card centers are made.

    Information on website is misleading.

    In view of the get it updated if these are not being made at post office.

    S n bansal
    Sr. Citizen
    [protected]
    Jun 09, 2018

    Complaint Status

    Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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      I lost my adhar card when i was attending interview at 409/10 sohrab hall sangamwadi, pune on 6/6/18 around 1.30 pm.
      I gave adhar card to interviewer miss kale for identification purpose. I forgot to take it back. When i cane back to home i realise that adhar card is missing. Immediately i called her and asked about the adhar card, but she said she dont know. I told her that she was having register in her hand when she was verifying adharcard details might be you kept in there but she replied i cant locate the card.
      If there is any kind of misuse of my aadharcard then i will not be resposible.

      Name - rahul babarao thakare

      Adhar number[protected]
      I want to issue my duplicate adharcard.
      Jun 07, 2018

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      Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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        My Aadhar number is[protected], and my mobile number and email has been added to added to Aadhar two weeks ago.
        When...
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        I have submitted my aadhar to all bank accounts.

        But when i am trasacting through the aadhar number its failing and all money is sent to unknown bank account..

        I have deposited about 15, 000 rupees but from last 1 month i am unable to get my funds..

        @ https://resident.uidai.gov.in/bank-mapper there is shown as bank account is linked with xxxx bank i need help regarding this...
        bank issue
        Jun 05, 2018

        Complaint Status

        Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
        Adhar enrollment center near uditnagar police station pin -769012 rourkela dist- sundargarh state odisha charging 50 rupees for adhar enrollment and for correction also charging Rs 50 /-. In case of lost adhar card charging Rs 150/-
        Chandan Kabi's reply, Jun 9, 2018
        How complain is resolved today i havs to rs 50 for enrollment.LM
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          I am pained to know that you have extended the use of virtual aadhaar card id on third party sites by 1 month specially because of fraud mobikwik company which has restrictions on supercash usage as to amount and places and no. Of transactions as would be clear from the attachment.
          You can go through the mobikwikcustomer reviews since last few months - we have been losing our money due to the forfeiture of our cashbacks which they provide in the form of supercash with lots of t & c s attached to the usage.
          The company is allowing only rs.100 usage monthly to customers with minimum kyc (Done through documents like dl, voter id, passport, etc) and since last 3 months have been forfeiting the rest expiring in the current month. Recently they unjustifiably preponed the expiry dates for supercash expiring on 15-6 and 15-7 to 1-6 in anticipation of the virtual aadhaar card usage for verification.
          Kindly force the company to reinstate the cashbacks they have forfeited till date.
          Earlier paytm was insisting on pan card but during the 2nd week of may they have done full kyc updation with full wallet and banking rights by submission of dl, etc.
          Mobikwik is mnot superior to the sc or uidai or paytm or amazon then how can you not take action against them?
          We would be losing ou money further due to the postponement of the enforcement of acceptance of virtual card id - today we lost lots and now again this fraud company has already preponed the expiry date of supercash expiring on 15-8-18 to 1-7-18
          Jun 02, 2018

          Complaint Status

          Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
          Jun 01, 2018
          Updated by Kannuu
          Please find the FAQs
          Jun 01, 2018
          Updated by Kannuu
          Please find the attachments

          Jun 01, 2018
          Updated by Kannuu
          First page of FAQs not showing in updates

          Jul 08, 2018
          Updated by Kannuu
          Though UIDAI has made the 16 digit virtual Aadhar ID verification mandatory for all I can still see Mobikwik not fulfilling the requirements and their apps have not been updated till date to allow us to verify through virtual Aadhaar ID.
          UIDAI should immediately initiate action against such a fraud company which is eating away our supercash money by forfeiting it since we have not completed our KYC through actual Aadhaar verification-they are allowing only usage of Rs.100 supercash in a month for minimum KYC fulfilment AADHAAR was never mandatory for wallets use before July 2018 but since February mobikwik has forfeited lots of our money under this pretext-I was told by UIDAI RANCHI RO that once virtual Aadhar would be implemented action would be taken against such companies
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            I tried updating my address online and i keep getting transliteration error. I have tried multiple times and i made sure the...
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            2 month ago i updated my number on aadhar card center. They guys update wrong number in my detail. Now i have moved to other city which is economical city. I'm trying to update my number from last since 20 days. I'm not getting any valuable enrollment center. If i'm going to update my mobile number, some center have dramatic rules kind of first book your appointment in early morning, the they will provide timing, between we have to come and update our information.
            Then i visited to second aadhar center, that is not available in exactly location which is mentioned on uidai sites. I'm very harassed from aadhar card center service.

            Why these aadhar card is mandatory if you can not provide service to customer?
            Why such customer getting pain for just update small information?
            Why you don't provide online procedure?
            What do you think, you all are making digitalization or make in india?
            May 21, 2018

            Complaint Status

            Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
            My aadhar number is[protected]. I have updated my aadhar number with my mobile number and my email id. I have received the confirmation that the same has been updated. After updating i am not able to registration on RPSC site
            please help me soon as posible
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              Dear sir

              My name is ms :smitismita mahapatrai have submitted aadhaar card in bank and aadhaar is updated in my bank account but the npci status is still inactive. I have bank account in bank :state bank of india, account number: [protected] ifsc code : sbin0003088, adhaar number :[protected] so please update my account in npci.
              I had not get my lpg subsidy last two month. This problem i face in last 2 transaction.

              Kindly help me for npci update.

              Thank u sir
              Smitismita mahapatra
              [protected]
              [protected]@gmail.com
              update my account in npci
              May 12, 2018

              Complaint Status

              Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
              Andhra bank Vidyanagar Hyderabad
              People enrolling the aadharcards are not responding to people who enroll and busy attending their children in the premises.people have to wait for several hours. They are also indulging in collecting bulk application forms from known person's.
              Aadhaar card no[protected]

              Address change was updated and it was accepted
              Current status shows card sent for printing and available for e-card download
              URN 0000/00447/07880
              Enrollment ID 0000/00447/07880 02/09/2017 08:44:53

              pl help
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                Although uidai has introduced 16 digit virtual cards nos. To be submitted for kyc verification to maintain privacy of citizens’ data but i find the companies like paytm, mobikwik, etc. Have not updated their software sufficiently-they are still insisting on 12 digit aadhar no. For verification and there is no provision till date to update kyc through virtual card details. Due to this mobikwik is forfeiting our cash backs or supercash since their special cashback has an expiry date of 3 months. Would request uidai to instruct the 2 companies to accept kyc updation through virtual cards with inmediate effect. Basically mobikwik is eating away our money by not allowing us to use it. We are losing thousands of cashbacks which is not proper. As a government organisation it is the duty of uidai to safeguard the interests and data of citizens - why should we share our pan no., other identification proofs with merchant sites-government can use it but why third parties? Please consider the introduction of virtual card verification with immediate effect so that we do not lose any further
                May 02, 2018

                Complaint Status

                Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
                Apr 30, 2018
                Updated by Kannuu
                Please ensure that companies accept the 16 digit virtual card details for verification and update of KYC and stop on insisting on biometrics and AADHAR based verification -the companies are not the authorities to retain our data
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                  My uid no.[protected] was linked to mob no. [protected] airtel sim, and this was changed, my current mob no. Is [protected]. E - aadhar is not download due to technical error, so uid no.[protected] will be linked to mob no. [protected] so that e - aadhar and m - aadhar can be download, uid no.[protected] was linked to my e - mail id - [protected]@gmail.com, e - aadhar will send to this id, kindly resolve this issue shortly. Thanks
                  Apr 19, 2018

                  Complaint Status

                  Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                    I given my request to update my address by request no. 2309/13101/23447 date 22/03/2018 time 10:11:49 and it was successfully updated as on[protected] but when i tried to download it, the system of aadhar shows server problem, please try after some time. The same problem i am facing till now. I also a sent complaint to aadhar dept on dated april3, 2018 and received answer on april 10, 2018 that the problem has been solved and the complaint is closed now while the problem is same before and i cannot download my adhar because of your server problem. Please solve my problem
                    Apr 13, 2018

                    Complaint Status

                    Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                      Recently i have raised a request to update my address through uidai online portal but they have updated my name also along...
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                      Respected sir
                      I have linked my aadhar no[protected] to my bank account of account number [protected] on the 26/10/2017 but on the NPCI portal it show inactive due to which my scholarship amount of100000 is pending .
                      I have visited bank many times they reply to me that they have linked.
                      Sandeep kumar singh
                      isfc code :orbc0105274
                      account no. :[protected]
                      aadhar no:[protected]
                      mobile no.: [protected]
                      email id : [protected]@gmail.com
                      Apr 04, 2018

                      Complaint Status

                      Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
                      Sir my name is Srikanth reddy.
                      my Aadhar bank linking status is not shown in npci server.when isearch for it .it is showing technical error .please kindly resolve the problem.this is causing delay in aicte scholarship for me.
                      my Aadhar number is[protected].
                      please kindly resolve the problem.this is happening from so many days.thank you sir
                      The person who is issueing aadhar card is not issuing token to outer people the his relatives. Its taking 4days time to just get the token number.or asking 300rs to get it with standing in line for hours...
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                        Hi,
                        My name is deepak sharma (27years old), my adhar card is suspended on 26-nov-2017. To update the same i have made the enrollment four times at enrollment center & urn no's of the same is as below.
                        1) urn -2189/58988/39749 date-01/01/2018 time-15:16:54
                        2) urn - 2189/58988/41069 date - 03/02/2018 time-10:49:50
                        3) urn -0664/20058/00448 date-09/02/2018 time-12:17:50
                        4) urn - 2094/00017/19555 date - 20/03/2018 time-16:20:23

                        But every time is rejected & reason in not know to me. To get the answer of this question is try to connect with supoortteam on 1947 & also i write multiple mails @ [protected]@uidai.gov.in, but no one has told me the reason for the rejection,

                        It is my humble request to you please help me get my adhar card update since this i required for doing the bio-metric attendance at huda (Haryana urban development authority) since i have purchased a plot of huda & invested near about rs-50 lacs on this.
                        Since this is pending for the last three month for adhar updation, i am able to apply for the plot transfer application at huda, due which my seller is also furstrated & saying to cancel the deal & this lose i can not bear.

                        Please help me in this or else i don't have any other option than doing suicide.

                        Thanks & regards
                        Deepak sharma
                        [protected]
                        biometric updation failure
                        biometric updation failure
                        biometric updation failure
                        biometric updation failure
                        Mar 24, 2018

                        Complaint Status

                        Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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                          Hi,
                          This is to inform you that i requested an aadhaar update on february 14, 2018 at their enrollment center that has not yet been processed. I have tried contacting thier customer care as well but even they have failed to provide any information regarding this and they ask me to wait for 30-60 more days as requested update may take upto 90 days.

                          Following are the particulars for requested update :

                          Urn : 0653/02011/00434
                          Date & time : 14/02/2018 12:45:01
                          Enrollment agency : punjab national bank
                          Location id : 110085
                          Aadhaar no. : xxxx xxxx 8942
                          Name : akshay mangat
                          Mob no. : xxxxxx5154

                          I urge you to help in processing this update request asap. It has already been under process for more than 30 days. Else i will lose my job. I have to provide pan card to my employer within 20 days for which i need an updated aadhaar card. My job is at stake.

                          Please help!
                          Regards,
                          Akshay mangat.
                          Mar 22, 2018

                          Complaint Status

                          Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
                          The aadhar card number is linked to my bank account.
                          My aadhar card number is[protected].
                          Its alredy linked to SBI bank account.
                          but on UIDAI website the aadhar bank linking status is showing as inactive.
                          Please update the bank linking status of my aadhar card number[protected].

                          Thanks.

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                            Hello sir/madam

                            Mera name sonu jha hai me najafgarh delhi ka rehne wala hu mene 31/05/2011 ko apna aadhar card banvaya tha aur 07.02.2018 ko apna mobile number ([protected]) aur email id ([protected]@gmail.com) update karvaya hai uidai ki site pe jab mene check kiya to waha meri mail id par otp aa raha hai par jab me e-aadhar download kar raha hu to mere number par otp nhe aa raha aur unhone mujhe 200rs bhi charge kiye hai update karne ke aur slip bhi nhe di.

                            Plz sir/madam mera number update kiya jaye plz... Request
                            Mar 17, 2018

                            Complaint Status

                            Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
                            Mar 17, 2018
                            Updated by [email protected]
                            plz sir/madam mera number update kiya jaye uidai ki site pe mera number verify ho raha hai par aadhar card download nhe ho raha.

                            Mar 26, 2018
                            Updated by [email protected]
                            THANK U SIR/MADAM MERA NUMBER PAR AB OTP NUMBER AANE LAGA HAI PEHLE NHE AA EAHA THA PAR AB AA RAHA HAI ME CONSUMER COMPLAINTS FORUM KO THANK U BOLNA CHAHTA HU KI INHONE MERI COMPLAINT PAR DYAN DIYA THNK U ALL
                            Aadhar no[protected]
                            Urn no [protected]

                            I have changed my residence address in Aadhar card on August 2017, but till now I have not received my changed Aadhar card hard copy to my address.

                            Please look into the Matter

                            Thanking you and Regards
                            Govinda Rao A

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                              Dear sir/ mam
                              This is to informed you that i have applied for updation in aadhar card on 06/03/2018 at najafgarh, nangloi stand on above tushar spicy restaurant new delhi - 110043 but now actually the issue is that when i called on the no. Of customer care for know the status of aadhar card they said your application has been decline due to the non authorised agent or due to biometric but i have done each and every part is correct and accurate. I really don't don't know what this guys are really doing when i applied first time then i got incorrective details even after my corrective details but there after i already send one of the mail at aadhar mail i'd they feel sorry to us and again i have applied for the corrective one now they are telling to me some different story and i have facing the isdue o[censored]pdatinh mobile no. And email id with address. This is not my duty to apply aadhar card corrective for standing in long queue so please do the needful for me and take a strict action against these guys those they will never do that again and find below details of my account.
                              Aadhar card no.[protected]
                              Request no. - 0654/96540/00127
                              Name. - dipesh jaiswal
                              Regards
                              Dipesh jaiswal
                              Mar 17, 2018

                              Complaint Status

                              Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
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