| Address: United Bank Of India, Head Office, 11, Hemanta Basu Sarani, Kolkata 700001, Kolkata, West Bengal, 700001 |
To
The Chairman and Managing Director
United Bank Of India,
Head Office,
11, Hemanta Basu Sarani,
Kolkata 700001
Sub.: Squishing of customers facilities and secret customers
Data/documents/records are handled by unauthorized
Person due to the indulgence and active support of BM,
UBI, Bhatpara, request your kind intervention to protect
Our Deposit securities and to protect cyber crime of:
Ref.: SB, A/c. No.[protected]
Sir,
The following facts are appended here under for your kind intervention to avert cyber crime and restoration of customer satisfactions of
1. Two local good behaved and gentled Canteen boys were working since a long time perhaps since 2014, who besides staff canteen, were handled our records / FD documents /sometimes work as updating of Pass Book and other unofficially official work. That two boys being local inhabitants and known to most of the customers we had no objections and we felt no fear for leaking our confidential documents to make cyber crime.
2. All on a sudden the BM, Bhatpara Branch and their staff associations retrenched the said two Canteen boys and it is seen that a new unknown boy is working in their place, we can not trust him who is a outsiders and dealing our all the secret documents and we fear cyber crime may happen at any time.
3. Some of customer when asked the BM, Bhatpara why unknown man is handled our secret documents he replied that he is working without any remunerations.
4. Furthermore, day by day you are reducing the strength of staffs, it is observed that the said two canteen boys were engaged for outside Banks jobs, now the said jobs are done by Mr. Ram Babu, as a result we do not get his services at this branch like earlier days .
5. Frequently, updating of Pass Book is denied and stopped due to shortage of staff.
6. Only one payment counter is opened which is insufficient as a result, we are to make long queue and waste our time.
The BM, is very much reluctant to resolve the above problems, request your kind intervention to protect our deposits from cyber crimes and to do the needful for daily updating the pass book and opening of at least two payment counters.
Trust, this will find your favorable considerations\.
Thanking you,
Dated 13/06/2019 Yours faithfully,
Alik Kr. Bhattacharjee