[Resolved] V-Guard Industries — motor pump faulty within 6 days

Chikkisans

from Bengaluru, Karnataka

Address:

560016

I purchased a vsps h-100 v-gaurd motor on 4th september 2017, from prakash hardware bearing invoice no. 2534.
& the malfunctioned after 6 days. Service engineer visited house & informed warranty is void due to rain water entry.

The motor is fitted in a well protected location & possibility of water entry due to rain not possible

Water entry was due to faulty methods of servicing, that was when the service engineer removed the water pipe leading to overhead tank after removing the fastening bolts when the water flowed from the pipe,

I am facing lot of agony in lifting the water manually from the sump to first floor.

In view of the above, request a free replacement of the motor at the earliest

+1 photos

Was this information helpful?

No (0)

Yes (0)

Oct 15, 2017

Complaint marked as Resolved

V-Guard Industries customer support has been notified about the posted complaint.

Sep 12, 2017

Updated by Chikkisans As I cannot continue carrying the water from sump to first floor, which is being done for the last 4 days, moreover, lost faith in the V-Gaurd products, I seek an refund of the entire cost & a suitable compensation, for the mental agony & taking off from my regular office work

Verified Support

Sep 13, 2017

V-Guard Industries Customer Care's response Please share your contact number and Service request details for resolving your issue.

V-Guard Customer Care.

Sep 16, 2017

Updated by Chikkisans Contact no. [protected]
Service request no. SR[protected]

Sep 24, 2017

Updated by Chikkisans When I can expect an action for my complaint, it's close to 2 weeks since I complained

Oct 20, 2017

harish sagaria's response thanks

Related V-Guard Industries reviews

View all 130 V-Guard Industries Reviews

Comments

Naresh Patel solanki

from Bengaluru, Karnataka

Nova 130, 1 HP motor pump= 2 pc

santoshk92

from Bengaluru, Karnataka

Hi Team,

I bought V-Guard ecs geyser 25 ltr but it's not switching on after configuration.

Please help me on this

Dhan.K.M

from Delhi, Delhi

I am from Calicut University, I bought one mixer grinter of 750 watt from Ramanattukara showroom at Clicut. Now the small jar is not working properly, all others have no problems.
Now I want to replace that jar from your shop.

harish sagaria

from Kolkata, West Bengal

Sir i am many time complain about my product but your system closed my complain but till date i am not received my product what i do and how to trust your company product thank you
contact no [protected]