Vasai Cable Complaints & Reviews

Hi our connection on boardband is down from more then 2 weeeks.
my mom who is 78 years old living alone at B301 GWEN QUEEEN CHS, VASAI WEST.
ACC NAME DAISY MATHEW OR UMESH PATEL
MOBILE REGISTERED [protected].
my mom who is 78 years old living alone at B301 GWEN QUEEEN CHS, VASAI WEST.
ACC NAME DAISY MATHEW OR UMESH PATEL
MOBILE REGISTERED [protected].
UREGENT feedback would be apprciated.br...

As per the message received with technical issue the internet connectivity is not available from 20 th march 2020 3:30pm onwards to till now 21st march 2020 2:00pm. After receiving message for issue resolved then also i am not able to access the internet as no internet connectivity.
Please check with the issue as soon as possible as we have to work from home....

Very poor service provided. When asked why is their internet not working gthey gave an escuse that all are mostly working from home during this period of coronavirus and their servers couldn't take the load. After that they say it will first take about 2 hours to solve, later when i visited their office some head says that it will take about 5 hours and yet it has been offer 12 hours that they have not solved the issue....

My name is hiren panchal and contact number is [protected] have been facing poor internet speed since last 1 momths. Speed of net is very pathetic. Complaon twice but couldnt get any result. Also we have been facing many tine internet connection lapses. I work from home nad entire work is depend on wifi and we dont have broadband facilities in vasai....

We have already paid for an annual channel subscription to dth service independent cable. But now they are not showing any channels of star package. They have promised to refund the money of the above package which is still pending. We had expected many channels as promise by the company but now the number of channels being broadcast on their cable is less than what we paid for....

Dear sir,
Kindly extended my net service because my connection is not working properly (May 2nd to june 3rd) wii call and informed. Again that problem started on (June 5 th to june 16th). I will come there my router configuration done twice. June 19th onwards net is working. You can check my internet details ajitha _y my plan is 4mpbs 6+1 my due date for august 1st.
Thank you,...

I have called toll free customer care number to inquire regarding my package because i cannot able access my account with correct name password. Customer care told it's not our area call landline no. 3254333 i requested office may be closed. He said nothing kept phone.
Why then separate customer care not provided for vasai gaon area.
Kindly reply and take fast action over this complaint.
Thank you...

This is probably the worst customer service i have ever received. Its been 2 weeks now and my internet connection has not yet been shifted to the new residence. They provide reminders which are more of a tortoure 15 days prior to the expiry date of the net package, continuous calls and sms reminders, but the service they provide is a disgrace.

We can never get through their lines, and more then half the times the phone lines...

A lady from billing department of Vasai Cable Pvt. Ltd. calls continuously for giving reminder for the next month payment against the internet. She calls my mobile as well as residential no. everyday for the reminder. The reminder calls made by them (billing department, vasai cable pvt. ltd.) are approximately one week before the next months payment due. Apart from calling, they also send reminder smses to the customer. My complaint is against...

Hi, One of worst Nightmare is talking to VCPL customer care. No response on the complaint. No action on the complaint. Subsequent follow ups yield no result . I have internet outage since last week and complaint after complaint is giving no result. I am complaining practically every day with no result whatsoever. This company is absolutely unprofessional, un-ethical company run by some local politicians. They care nothing about...

im a user of your moonwalker plan aaccording to which im Supposed to get twice the speed at nighht as compared to the day but since last two months my speed has been very slow and I get the same speed during the night as day. My internet speed on the whole is also slow so plz kindly address tthe issue. My name is Dhananjay naik ....

I have been following up for renewal and they are insisting to come down personally to office and pay the renewal amount. In this digital world how can you expect a person to come to your branch for renewal payment. Yogesh Agarwal [protected]...

The above said companies lye to customers giving 10 mbps speed at night but i get below 1 mbps i.e 50 kbps download speed. This is due to lack of bandwidth and handling large amount of customer but without having proper bandwidth. I am suffering this from past 6 months. The company is not capable of giving 10% of its service for which i pay. This is not only with me but with total vasai east. This company is a thug. Looting money from their...

I have been paying for a 5 megabits/second Internet plan for the past few months. About 3-4 months ago, my download speeds started getting limited to 2 megabits/second, and would never go higher than that. I called the representative who manages the Internet in my side of town and he told me that the company's router was faulty, and that they had ordered a new one, and the Internet speeds would be back to normal within 1-2 weeks. He...

I have been using their broadband service from years and every 2-3 months been facing lots of problems. I used to call them and it used get fixed but after a while back to square one. From june 2013 i been paying for a 1 mbps unlimited package. My download speed started dropping below 500 and used to get mostly 100-300 kbps. This continued till august end. I wrote and email to them on july 12th 2013 as I was told by the customer support to...