Verma Travels Complaints & Reviews

Is smoking allow in the bus or this rule is for passengers only?? One of the conductor in the bus no. Up 75 m 5992 was smoking. Is it ok or not. I was not in the bus, i saw him smoking from from outside the bus and i filled complaint. According to my knowledge it is not allowed in any public transport. There is cctv cameras in the bus. Kindly see to it and make a proper feedback to me and also take proper action....

I am traveling from indore to bhopal by 5:00 pm bus,
In this bus seat numbers are different from there app booking map,
Bus staff also don't have any chart,
Now somebody sitting from Dewas and told to stand,
I show him seat map and request to sit there seat but he is doing debate,
I also called customer care but he is talking casually,
Thi kind of bus service I can't tolerate,
If I have...

I am traveling from Bhopal to Pune today, departure time 15:45 from ISBT Bhopal. The AC is not working and we are unable to breathe properly here, also the light is not working. Being asked to the driver he said there are no vacate seats so you have to adjust on that seat only.

This is extremely suffocated and noone is helping us. Why have I paid 2000 rupees for AC bus where the AC is only not available.

The...

Hi,

I am travelling with verma travel from indore to betul and I had paid for the seat they allotted the seat on the counter, but when I reached the bus and board it they asked to adjust with the other passengers as they said that the bus which was scheduled is in bhopal, so till bhopal you have to bear it, it was also not clean and was stinking horrible, the person on the counter took the money from indore to betul, stating...

Boarded a bus frm ahmd to bpl at 9:30 pm on 26 apr "19. Bus arrival time at bpl was 8:00 however it had reached at 10:50 am next. I was having my. Forex ppr at 10 am. Bcoz of dis delay i was not able to give the ppr.. Its a big mental harrasment caused by u..ac was working.. Mosquitoes were der.. Bedsheets were clean.
Horrible experience will raise issue to the consumer forum for the delay n mental harrasment caused by the verma travel...

Boarded a bus frm ahmd to bpl at 9:30 pm on 26 apr "19. Bus arrival time at bpl was 8:00 however it had reached at 10:50 am next. I was having my. Forex ppr at 10 am. Bcoz of dis delay i was not able to give the ppr.. Its a big mental harrasment caused by u..ac was working.. Mosquitoes were der.. Bedsheets were clean.
Horrible experience will raise issue to the consumer forum for the delay n mental harrasment caused by the verma travel...

Respected sir,

I thought verma bus provides excellent services to anything whether it is passanger, luggage, parcel or anything.

But i am very much disappointed by your service.
I had to sent my scooty from bhopal to seoni and i preferred "verma bus" over others. So yesterday night i send my scooty through your bus and i was charged rs 1500 to send it and additional rs 550 at your seoni depot as labour...

I am travelling from mumbai to bhopal and bus driver and other staff was shouting and misbehaving with me while i am in bus bcoz they picked up me from borivali national park instead of santa cruz. I also paid him unwanted 200 rs. Kindly call me urgently for more details. Bus staff keep threatening in bus that he will file a fake fir against me. He stopped at wrong place and police charged him with 200 rs than he asked me to pay that 200...

I have booked online ticket for varma travels bus jour journey from Bhopal to ujjain on 14/03/19 bus time is 18:30. I reached the pickup time and now I have been told by Varma agency the bus is cancelled. They just mean to earn money thats all. No reason passanger reached and the bus is cancelled. I thought why book such a ceap travels...pls mind before book for varma travels....

My self rajesh bishnoi and i was travelling from bhopal to ahmedabad in verma travels..
Pnr number is 2137650.
Bus stopped for 10 min so that everyone can go to washroom.
Bus left me at hotel only while i was in washroom without even a honking single time or calling or even checking inside if everyone has come or not.
I called them and driver said "me gaadi chala raha hu aap kisi or piche bus me aa jao"
He...

I traveled with verma multi axle. I took 25 kg luggage and 1 travel bag with around 3 kg weight.
According to verma website, terms, and condition, the passenger can carry 20 kg baggage and luggage with each passenger.

But conductor has taken 300 rs. Charge from me with forcefully without any receipt. I also talked in pune office but they told me,. "itna to wo lenge".

He talked with me very rudely. He...

I was travelling from bhopal to pune with my mother on 26th dec and bus got stop for 5 mins on wagholi parking for break. Same time i got down with my mother to take milk for my child and my purse having gold items got lost from bus. I am sure this is done by bus driver and conductor only. They are thieves. Don't use verma bus service at all. This is my lifes worst experience. This bus service is not at all safe. They are chor. Not secured...

Here i am filing a complain that. Yesterday i was travel from nagpur to indore by verma travel by paying the huge amount of travel charges, & even they dont have any facilities provided to customers. They take some passenger from pandurna nd other locations nd taken 1000/- extra charges from them nd they just requesting other passengers to sit them on our booked sit... Such discusting thing has been done by staff. I will just suggest to others...

I have paid a sum of 3675 rs to travel on a semi-sleeper bus from
Pune to bhopal. The bus was in a very poor condition and apart from that the driver stopped the bus everywhere he felt like. He reached indore at 11 am while he left pune at 8 pm. His time to reach bhopal was 11 am and the bus reached at 2 pm. This is a clear cut case of loot by these bus services during peak season....

On bus from indore to mumbai on 21st september, it left late from indore and driver did not knew most of the routes and in fact passengers inlucding my momdad helped him and reached mumbai at 12pm instead of scheduled 6 am in morning of 22nd september
what is the use pf paying so much money and such service.
reqquest you to refund the amount or else i will take the case to higher authorities and not allow verma travels to workbr...

Today i travelled from indore to bhopal at 05:00pm. Bus was already late. So i asked conductor to drop me at "lal ghati". When i reached there, i asked him to bring my bag, he talked very rudely. He has no manner to talk with girls. I was about to slap him. He used the word "tu" while talking to me. Kindly, teach him lesson how to behave with girls.
Thankyou...

[protected]today i am going bhopal to indore 05:50bus which was too mich late 06:30 what the hell is this after that at 8:00 o'clock there is a leakage in my window so that's why i am wet and i call the conductor and tell that there is a leakage after that he ignore and gone out the place it is literally burst bus in fact i give 0 rate literally there is no such type of any facility and there is no timing what is this the service is very poor...

Myself Vijay Naidu and wife had booked online ticket through Redbus for Shirdi from Indore on Verma Travels for 11/08/2018, departure time 23:20 . L5 and L6, Tic. no. TM[protected], PNR no. TS[protected]OLCY/1791997/Shirdi Sai Baba Exp. The bus was cancelled and we were not intimated and given upper birth backside in another bus of very poor condition with seating class all around. Customer care no.[protected] was called but phone was disconnected...

I have bbok a ticket at varma travels but your bus was already late as per shadule.

I have call trise to driver for my pick up, but he was forgot and when i reached at your office at rajendra nagar near rim jim bar your dealer said i am not responsible do what ever u want. I m not afraid of any one. Then i ask to help me to pick up bus but he refuse ane tell me do wat u want i am not goona help u...

Date of journey 16.6.2018
Ticket no 1689682
Uncomfortable journey:
(1) not in position to sleep whole night because of noise of discharge of compressed air just below to my seat.
(2) led not working.
(3) shoe rack not available.
Reported to verma travels, bhopal by mail [protected]@gmail.com and on helpline no of verma travels [protected], but no corrective action taken by verma travels during the...