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VLCC Complaints & Reviews

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Updated: Aug 18, 2025
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VLCC reviews & complaints page 2

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S
Sachin.shah.
from Ahmedabad, Gujarat
Mar 6, 2024
Mar 6, 2024
This thread was updated on Mar 6, 2024
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I am from Ahmedabad.. I took goods worth 20 lakhs from vlcc company . They were hand sanitizer.. My father is a businessman who took to sale it but unfortunately covid came so we claimed in company to take goods back and refund us but now no one is answering us that 20 lakhs goods expired and my dad got into depression and now he is no more .. I am daughter of late Mr Sachin Shah .. he tried very much to give goods back to company but no one was Giving us response. Because of such big amount he got into depression and now I want my money back and take this expired goods back
+1 videos
VLCC customer support has been notified about the posted complaint.
Mar 06, 2024
Updated by Sachin.shah.
I want justice and my money back
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    Sachin.shah.
    from Ahmedabad, Gujarat
    Mar 6, 2024
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    I am from Ahmedabad. I took goods worth 20 lakhs from VLCC company.. They were hand sanitizer. My fathe was a businessman man who took it but unfortunately covid came so we were not able to export it then immediately we informed company to take goods and refund us but no one was answering us back . Now that 20 lakhs hand sanitizer got expired and my dad is also no more he got into depression because of such a huge loss .. he tried to give goods back but no one answered him now he is no more so I am his daughter claiming company to take expired goods and refund me as we are in need of money
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      R
      from Delhi, Delhi
      Feb 21, 2024
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      Laser hair removal treatment

      Address: Noida 18

      Hi this is rakshinda, my complaint is regarding to vlcc healthcare. I have enrolled for lazer hair removal in end of december where hair i have 5244 via phone at the time of enrolling also taken a loan of 52k approximately. My 1st session is not completed yet as they are not responding correctly to my call and not even called me for giving appointments. Please look into the below screenshots for payment details also please try to resolve...
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      nikhil_patel10
      from Mumbai, Maharashtra
      Feb 14, 2024
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      My self Nikhil Patel
      I have booked the hair treatments plan in vlcc center located at Andheri west Mahada

      In which i paid full package plan
      I am not satisfied with the service
      Hence request you to please refund my balance amount

      Center is telling they dont have refund policy
      Staff name Saba

      I dont wont to continue the package because after each session i am having very several plain in my head due to injections

      Package booked
      Hair PRP session, H Grow & QR
      Date 12th Oct 2023

      Out of total 17 sessions I had used 4 sessions
      Balance session i am not going to avail
      Request you to please refund the balance amount
      VLCC customer support has been notified about the posted complaint.
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        S
        Suruchi Jhunjhunwala
        Feb 9, 2024
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        Address: Bandar Bagicha, Patna, Bihar

        I have an unfortunate episode about VLCC Patna. It started with my visit to VLCC around the 21-24th of December. I was looking for a specific hair treatment to make my hair soft, silky and straight. As I dye my hair your hairdresser recommended Botox followed by full hair colour. Alaka was offering a specific package with all the necessary treatments rounding to approximately 15, 000 INR and a complimentary Hydra facial, so we decided to start my treatment after 3rd Jan. I was called to dye my hair first on 5th Jan 2024 followed by hair botox. When I reached the centre on the 5th I was told that Botox was unnecessary and instead recommended following through with a procedure known as "kera smooth", on the recommendation of the hairdresser. As I completely trusted the hairdresser I allowed him to proceed as he saw fit. After the first step of the procedure, 'Deep' the hairdresser realized that there had been some mistake thus he recanted his original decision and chose to do a root touch-up. Post the change in the plan I had a word with Alaka, she started raising her voice on the dresser and asked for more to compensate for the new treatment plan, I thought this was unfair and asked her to continue with the original cost, upon the disagreement we finally settled on a package of 7, 000 just for Kera Smooth and no colour. When I returned home after the Kera Smooth's first procedure I had a migraine to the extent that I had to consult a doctor. The next morning I washed my hair for the first time and noticed my hair was extremely dry, which left me worried upon further inspection my hair was falling out. After this, I contacted the centre, who told me that this was completely normal and asked me to come in for further procedures. I have gotten the next three procedures and my hair has continuously decreased in quality and the hairfall has only grown. I understand that the beauty industry is for your well-being this entire episode has put me under deep stress and caused me extreme mental anguish. I had to attend weddings where my hair was falling out, which further added to my woes. I waited for your head of customer call for two days and she never responded, in between Alaka has misbehaved and shown her attitude and Alambhusha disagrees with any problems. After my continuous follow they gave me Olaplex treatment which your Customer Care Head Nidhi Kapoor claims to be compimentry. I would also like to state the "complimentary" treatments for correction were anything but such those were simply to help me regain some of the moisture in my hair and have currently failed to do so. I hope to see you rectify this issue and I hope that there is a proper treatment plan created to solve my issues. Please contact me for a complete log of pictures that I have been sharing with Alambusha, Alka and recently Nidhi.

        Suruchi [protected](Edited)
        VLCC customer support has been notified about the posted complaint.
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          S
          Sunita Kh
          from Visakhapatnam, Andhra Pradesh
          Jan 28, 2024
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          I had taken lazer treatment package from VLCC in the month of May/June 23 . I was promised 2 complimentary and 6 paid sessions. I had also taken a trial session for which I paid seperately. After trial session when I was leaving I was not given any bill n I was told they will send me e bill. On receiving the e bill when I chkd it I saw sittings different from what I was promised. On enquiring I was told it is for their centres reference. My sittings ie 2+6 will be provided to me. But to my utter surprise my trial session was also actually included in the mains
          VLCC customer support has been notified about the posted complaint.
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            M
            Minazima
            Jan 19, 2024
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            Service related issue

            Website: Vlccwelness

            I take the package of PRP sessions from
            Safderjung vlcc branch worth rs 60k in which 6 sessions are there 3 are uck n 3 are normal PRP as i am the residant of kashmir at that time i was in delhi so at the time of taking this package i asked them
            Is this service is available in kashmir also because i have to shift to kashmir back within some time so i take this service only when it is available there they said yes it’s available...
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            R
            Ritu1710
            from Raipur, Uttarakhand
            Jan 9, 2024
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            Subject: VLCC VLCC is not transferring my sessions to new location

            Address: Raipur

            I had taken Coolsculpting Purpule Card (P) package in 07.08.2019 from VLCC, Model Town New Delhi branch. At the time of booking i was told by the VLCC folks that the packages are transferable to whichever city VLCC is located.

            The sessions were on halt due to covid situation and I was transferred to Hyderabad by my employer. I have done lot of liasonig in VLCC and VLCC Delhi and partially my services transferred to VLCC Hyderabad.br...
            +2 photos
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            G
            Gurbir kaur
            Jan 5, 2024
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            I want my refund as chd sector 35 c are not providing any services they don't have time to call back
            VLCC customer support has been notified about the posted complaint.
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              K
              Kinjalyadav
              from Mumbai, Maharashtra
              Jan 4, 2024
              Jan 5, 2024
              This thread was updated on Jan 5, 2024
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              Resolved

              Facial hair treatment

              I purchased face hair removal treatment package for approx Rs. 13, 800 approx in which I was supposed to get 6 session and up to 90% hair reduction was expected and I already took 5 session and hardly I can see results hair have become soft but not reduced even. 30% and now vlcc have recommended me to take extra maintenance session.but maintenance session means to maintain something
              however when nothing has been repaired so what is...
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              R
              from Delhi, Delhi
              Jan 2, 2024
              Jan 3, 2024
              This thread was updated on Jan 3, 2024
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              I want my rest of the money back

              I don't want to continue any session as I have a lot time in waiting due to no response and miss information by Anandapur Center Kolkata. I suffered a lot of mental harrasment. I want rest of the session money back by 24 hrs otherwise I would complaint to consumer forum...
              +6 photos
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              M
              manureetseehra
              Dec 24, 2023
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              Bad treatment and service by Noida Center

              Am writing this grievance out o[censored]tter frustration from your staff at VLCC Noida Sector 18 who has encashed treatments worth of 150000 from me and have delivered zero value in the past one year. I had come to VLCC for acne correction and spot correction in December 2022 after giving me peel treatments worth Rs 25000 there was barely any change on my face, post which the Doctor Mansi, Ila, Anshul and Priya suggested me to go ahead for a combination...
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              S
              Sneha Sharma (Isha)
              Dec 13, 2023
              Jan 4, 2024
              This thread was updated on Jan 4, 2024
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              Address: Vlcc Good Earth Mall gurgaon

              Hello, I have taken Laser Hair Reduction- full Body from VLCC Good Earth Mall gurgaon. I only went there for my facial hair, but I bought full body laser. I took it Beacuse When they sold me this full body laser packet they promise me that my hair will go away 95 to 100 percent. I was keep asking about it, how is this possible? The Manager in Good Earth Mall Chandani Sharma insuresed me that its her guarantee if anything happen she is there. First the Manager left the job in that branch and not picking up my call and than now that branch Good Earth Mall vlcc is closed, they shiffted me to the new branch, it also took me long and very difficult process for me to sift in new branch, i don't want to compliant about that right now may be later. Here is my priority my full body laser treatment. I have taken 6 session till now and only 1 session left but the result i am expecting and promised by vlcc is not good enough. I have paid a good amount of money for this package but result is not good. Don't know whom to contact for my concerns and questions. Now the girl who does my treatmen saying buy again same pakage of 50, 000 rupees and take that treatment again. she is saying that you have to take multiple package because hair won't go in ine treatment (7 sitting), which they did not tell me earlier. Please either refund my money or solve my problem. I don't want to waste my money again.
              VLCC customer support has been notified about the posted complaint.
              What is the status now ? They refunded the money or increased the sessions ?because the same issue is concerning me
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                PriyankaMunj
                from Pune, Maharashtra
                Dec 11, 2023
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                Address: VLCC Magarpatta Destination centre

                They fool customers in the name of hydrafacial and they provide normal facial, they say that their staff are well trained but the fact is they are from normal parlour experience
                VLCC customer support has been notified about the posted complaint.
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                  M
                  Maria143
                  from Delhi, Delhi
                  Dec 6, 2023
                  Dec 7, 2023
                  This thread was updated on Dec 7, 2023
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                  I have took slimming package on[protected] . Amount 59000.00 after 3 sitting I didn't use that I asked them for refund due to iam not able to go centre in pendamic but they deny.please refund my amount
                  +2 photos
                  VLCC customer support has been notified about the posted complaint.
                  Dear Customer,

                  Greetings from VLCC!

                  We sincerely apologize for the inconvenience this has caused you, and we would appreciate it if you could provide the information listed below so that we may address it appropriately.

                  Centre Name
                  Your Registered Contact Number
                  Invoice Copy

                  Kindly be assured of our best services at all times.

                  Regards,
                  Team wecare - DA
                  VLCC Customer Care's response, Dec 14, 2023
                  Verified Support
                  Dear Customer,

                  We are awaiting for your response.
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                    H
                    hardikahujanz
                    Nov 28, 2023
                    Dec 1, 2023
                    This thread was updated on Dec 1, 2023
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                    Used wrong products and aggravated skin allergy. Poor equipments with rust, smell and dirt.
                    VLCC customer support has been notified about the posted complaint.
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                      S
                      Sarvanta
                      Nov 23, 2023
                      Nov 24, 2023
                      This thread was updated on Nov 24, 2023
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                      I took full body laser treatment in July but it didn't worked at all. I have shared videos with center manager Bhawna and Arpita. Already paid 21000 rs.and want to cancel further payments.
                      Thank you
                      VLCC customer support has been notified about the posted complaint.
                      we need customer invoice to take this up pls dm us on [protected]@vlccwellness.com

                      rgds
                      Nidhi
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                        A
                        AsmaraMeena
                        from Delhi, Delhi
                        Nov 18, 2023
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                        Fake promises, poor service and unprofessional behavior

                        Address: Dwarka sec 12 branch, new delhi

                        It's very sad that vlcc has been cheating people with fake promises.
                        I paid 30000 for removal of freckles through laser treatment and they convinced me to give best result in 04 months and 80-90% reduction of freckles. In the start they used to call me and give appointments frequently until I paid the whole amount. Later on they started avoiding calls, even I had to call them for appointments and some times they did not pick or call...
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                        Xxxzzzzzz
                        from Hyderabad, Telangana
                        Nov 14, 2023
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                        The person who is doing laser hair reduction is not having any knowledge about laser equipment.
                        I should tell her which colour to select, she misses many areas untreated negligent in doing her job.
                        How to approach vlcc management and complaint about them.
                        VLCC customer support has been notified about the posted complaint.
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                          Gunjan anand
                          Nov 1, 2023
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                          No update on appointments

                          I recently joined jankpuri center some how I skip my appointment schedule no one bother to reschedule appointment or ask for next appoitmet I guess center people doesn't bother with client they just want money. And only wants to complete their targets really it's only one week to paid them money they don't care of giving appoitmets I want to change my center thanks...
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