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VLCC Complaints & Reviews

2.7
Updated: May 8, 2026
Complaints 953
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495
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It’s a humble request as to who ever is facing issues with Vlcc Jp-Nagar to reach out to us on [protected] as we ourselves are facing many issues and have a huge amount on money stuck with them.

They won’t take any action .
It’s time we take a step towards them and

Please reach out ....
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Ashwini Balu Chander rao
Apr 3, 2021
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Refund my money- laser treatment

Due to hair growth on face I had decided to go for laser treatment. I visited soo called brand "VLCC"( In blore- Jp Nagar branch)
Initially I went for laser treatment but then the staffs said I need to take the following treatments like- pigmentation treatment, face peel, body polishing, facial then only we will be able to do laser on you. So I trusted them and took the complete package. Reason for backing out is my leg and my hand...
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Rashmihuria
Mar 31, 2021
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Family card refund

Dear Team,
Request you to refund my amount of Rs 35400
One dispute transaction happened from my credit card few days back I visited to the ghaziabad VLCC centre to avail my existing beauty service
They asked me to avail the new family card cost 30000+gst
I asked them to confirm EMI option through my icici credit card then one employee from centre asked me to give my credit card to him to check the EMI amount...
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Hema97
Dec 27, 2020
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Fee refund

Dear Sir/mam

I took admission in vlcc institute kalka ji delhi on 09/12/2020 and i paid 50k . They told me on admission time classes will be start very soon after some days they said from 29 dec.But due some family issue i will not able join the course . For that i called to institute explain my problem and asked for my fee refund of 50k.
But they are saying we dont have any refund policy. They denying to refund and...
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shiule maitra
from Hyderabad, Telangana
Oct 23, 2020
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Getting lot of pimples after peel treatment

I recently went to VLCC Hyderabad, hitech city branch. I had slight pores on my face and few pimples mark. So they suggested me to take chemical peel and derma roller.
After the 1st peel I am able to see pimples appearing one after the other and this type of pimples I have never seen earlier neither in face nor in other body parts ever.
I complained them still they were saying it is not because of the treatment and gave me 2...
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Ekamdeep
Jan 7, 2020
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negative result for laser hair removal treatment

Hi vlcc,

This is really disappointing that being a known name in healthcare your service is not up to the mark.
I started taking laser treatment for hair removal for my facial hair starting from 19 december 2019. And in 2 days the hairs were back with faster growth. 1st i didn’t took it seriously, but things started becoming worse. The growth is becoming even faster than earlier it used too.
Its really sad...
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Yosra Hegazy
Jul 19, 2018
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worst experience ever at vlcc qatar

Dear sir

I would like to share the Worst experience ever at VLCC qatar C ring road ..I would really advise no one to ever do any services in that place .

The first time I went, I met a lady who was supposed to be a professional and experienced to do a proper assessment for the cooltech service that I need. However all what she did was to convince me to pay as much money as she can.

Since I had...
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deepika edagotti
from Bengaluru, Karnataka
Jan 11, 2018
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treatment cancellation and refund

Address: Bangalore, Karnataka, 560038
Website: www.vlccwellness.com

Hii iam deepika.10 days ago i booked laser treatment for underams for 10k.. On that day theyy did only trail to show me how its is. After that trail only i am getting itching in my underams, i applied creams also then also its not reduced, i didnt even took one session also, so today i went and asked that i dont want treatment beacuse iam not feeling comfortable, i want refund at that time they are saying money is not refundable. How it is...
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Dr.Poo
from Gurgaon, Haryana
Oct 28, 2017
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tax theft and misleading

Address: Ludhiana, Punjab, 141001

Money centered approach of vlcc staff in ludhiana center. I went to avail today some 500 rs coupon which i got from shoppers stop. Firstly they convinced me their best to take their paid service. They told me that my skin need facial and they will charge 1200/- for that. I agreed for that. And when i went to pay the girl at reception said u give 1416/- because taxes are extra.
I said u would have told me total amount or u would have...
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Address: Kolkata, West Bengal, 700042
Website: www.vlccwellness.com

Hi,
I went to VLCC kasba, Kolkata location last Oct 2015 and took weight loss services of worth 70000 initially,
Then the manager *Mr Tarpito Bangerjee) and the sliming instructor (Paulomi) charged me for servcies that I did not accept and charged my card.
I asked for refund and Mr.Tarpito Banerjee agreed after discussion and mentioned by March / April 2016 the refund would be processed.
Till now they have done...
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tanu777
from Patiala, Punjab
Apr 30, 2014
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Misbehavior & Misguidance by VLCC Staff

Dear Sir/ Madam, I am witting this letter to bring your attention that I have been misbehaved and misguided by your staff whose names are harkirat-(Dietitian cum counselor) rude and arrogant girl & sarvesh ranjan (sales person) at VLCC HEALTH CARE LIMITED Asha Heights 3/4c, Bhupindra Road located at Patiala, Punjab .They are cheating clients with false promises. I am thyroid patient and my left knee has also been operated at mumbai...
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SOMA BANERJEE
from Gurgaon, Haryana
Jan 10, 2009
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Cheating case against VLCC

I had joined VLCC by paying them an amount of Rs 43, 259 in Oct 2007 thru my credit card ( for which I am still paying 36% annual interest). They promised me a weight loss of 20 kgs within 3 months. After regularly following their instructions I have not lost a single kg. I had filed a complaint with the Consumer forum, Noida on Sep 2008 against VLCC for cheating me & misguiding me. I have won the case ( Case No 357/2008) & the court...
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Divya Suchdeva
from Gurugram, Haryana
May 6, 2025
Jul 1, 2025
This thread was updated on Jul 1, 2025
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MY TREATMENT STARTED WITHOUT ANY DOCUMENTATION WITHOUT ANY CONSENT AND PROS AND CONS OF THIS TREATMENT WAS NOT TRANSPARENT DR. SOPHIA HEAD OF VLCC SEC-90 GURGAON SHE HAVENT MENTIONED ANYTHING RELATED TO PRESSURE INJURIES IVE COMPLAINED HER ABOUT THIS and No documentation was done, ive marks all over my body for the pressure injury which was not introduced initially as soon as they got money they showed their true colours!! Unprofessional therepist shw does not even know how to operate that cool sculpting machine. Dr Sophia was on a call (meet call) and it was on speaker and her manager was saying it out loud over a call “customer service paisa nikalwao” plan twist kro kuch bhi kro we need more customers!! Inspite of all this I trusted her.

I need my 100% refund it was not even a month with VLCC and They have shown their true colours!! Unhygienic beds, filthy glasses, unprofessional therepist, no action towards feedback and sever body injuries and pain which extend till a week they just needed money!!

Im seeking help from 3rd April 2025, Dr. sophia asked me to delete these posts in return she supposed to provide services which ive already paid for and manage appointment but its a lot to do justify her salary and VLCC reputation so she chose to ignore.
They gave me the conscent form to sign when I complained it over Twitter and I denied to sign it because my treatment was already started and they don't even shown me the conscent from initially and did not highlight the pros and cons of this treatment. On top of that they named my treatment as "Full Body hair laser treatment" to insurance company "save In"
VLCC customer support has been notified about the posted complaint.
May 17, 2025
Updated by Divya Suchdeva
Whats the update??? I haven’t received justice yet😡
May 17, 2025
Updated by Divya Suchdeva
Its been 2 weeks there’s no update from your side
Jul 01, 2025
Updated by Divya Suchdeva
How did you mark my complaint as resolved??? With out even calling me and resolving the issue?????
Jul 01, 2025
Updated by Divya Suchdeva
You are fraud!!!
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    Run@
    from Siliguri, West Bengal
    Sep 28, 2024
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    Address: Shop no.UG-L and UG-M, Beekay Centrio; Sevoke Road; Beside Burger King; Ward-44; Dasrath Pally; Bhanu nagar; Siliguri; West Bengal; 734001

    I Ms.Tanushree Chakraborty was taking service from VlCC Salon, Siliguri on some skin concerns, the services were Eye cell treatment, Golden peel, Stem-Cellogist.
    I have taken some services of the above mentioned treatments but from the month of May I've discontinued the same as I was having some skin issues so my doctor suggested me to discontinue the above mentioned treatments, I spoke to the head of the salon Mrs, Poulomi Chakraborty about discontinuing my treatment and henceforth requesting her to stop the EMI amount being deducted from my account by the company named Fibe, the loan was taken on behalf of this treatment and as i have stopped taking those treatments I'm not obliged to pay for the same So, I've requested several times for the stoppage of the loan since the month of May but my request was going in vain they were not listening to me at all after few months of requesting I started to send her mails on behalf of this but there is still no response.
    This is my earnest request to you to please look into the matter and kindly do something to stop the EMI from my account as the finance company harasses me everyday by calling and verbally abusing me to submit my EMI amount,
    Please look into the matter and do the needful as soon as possible.
    VLCC customer support has been notified about the posted complaint.
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      rashsanty
      from Chennai, Tamil Nadu
      Jul 18, 2024
      Feb 11, 2025
      This thread was updated on Feb 11, 2025
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      Address: porur chennai 125

      Hi I have registered for weight loss program in chennai porur branch in VLCC for basic plan of 90days with 10kg of weight loss.I had nearly three session with them but the service was very bad and there were only less number of staffs to handle the client. The staffs are allocating their time according to their comfortable timings. Most of the time the staff will do only chit chat among themselves and no care is given to the client . Is there any nearer branch to porur i can change it to that particular branch.
      Feb 11, 2026
      Complaint marked as Resolved 
      VLCC customer support has been notified about the posted complaint.
      Verified Support
      Feb 11, 2025
      VLCC Customer Care's response
      Thank you for contacting us

      In the context of your email, we would appreciate it if you could provide the information listed below so that we may address it appropriately.

      Your Registered Contact Number-
      Invoice Copy-

      Best Regards,

      Team VLCC
      Dear Customer,

      Greetings from VLCC.

      We have received your concern however, we would request you to pls share the below details so that we can connect and discuss further.

      Registered Contact Number: The phone number associated with your account for verification purposes.

      Awaiting revert for the same.
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        Singh Kamana
        from Bhubaneswar, Odisha
        Jul 15, 2024
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        Address: GGP COLONY

        I have taken the facial package amounting to rs.16000/-
        on dtd[protected] on loan basis . Loan account no-423lcfkl785808. After i took the loan and fulfilled the necessary criteria, they started treating me like a dog. I have to always follow them for my next session and they ignore me intentionally. This shows how you people treating your customer. If nothing going to sort then i have to take my complain to next level or socialize it.
        VLCC customer support has been notified about the posted complaint.
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          MS MEETA GUTGUTIA
          May 16, 2024
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          Address: sultanpur

          Hello my name is meeta gutgutia, i have family card of vlcc sultapur (ADDRESS- KH. NO. 253, 254, 293, 294/94/3, M. G. Road, Village Sultanpur, South Delhi), I and my daughter have been member of this particular outlet since 2 year, march 2024 i booked a appointment for visit, when i went there, there was no arrangement according to my appointment, when i asked outlet manager, she said we are making the arrangement, please allow us some time, it was 4 pm, i waited till half an hour, then again manager repeat same words, after 5 pm and then after 6:30 pm i asked final, she said we have some technical issue in equipment, around 7 pm she said, mam we are unable to give you service, because of technical issue,

          whenever i asked then they replied, they don't bother about customer service, and nobody care about the customer happiness.

          now since march 2024 i am following with then about my refund, there is no update till now.

          name - meeta gutgutia
          branch name = Vlcc Luxe Wellness & Beauty Clinic
          branch address = KH. NO. 253, 254, 293, 294/94/3, M. G. Road, Village Sultanpur, South Delhi
          invoice - they didn't give me any invoice just share rough paper for account details shared that image.
          VLCC customer support has been notified about the posted complaint.
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            aayaan99
            May 8, 2024
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            I had taken some services in good earth mall branch of VLCC and suddenly one day i come to know that this branch is closed and i then start chasing them for my refund of services which were left .
            I have been trying and talking to your people and running from pillar to pole .I filed a legal notice so i was called in their office and was threatened that i should take whatever they are giving me because they are very rich company and i will not be able to afford the lawyer fee
            VLCC customer support has been notified about the posted complaint.
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              Puspavlcc
              from Bhubaneswar, Odisha
              Apr 11, 2024
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              I puspalata maharana completed make-up artist program at the vlcc institute of beauty and nutrition m/s siddhisha horizons at d1 square 3rd floor, near patia big bazaar bhubaneswar 751024 on 15th october 2023, till date i have not received the completions certificate from the institution.. After multiple times of asking to the owner of the institution mrs. Shreya mehra, she replied rudely and arrogantly that she can't help me with this matter though all other students got their certificates already. The soft copy of the certificate which i got is also not properly aligned. So please look into this matter and help me to get my certificate hard copy for which i will be greatful. Thank you
              VLCC customer support has been notified about the posted complaint.
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                Kirana L
                Apr 4, 2024
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                Sorry for contacting you like this sir but i was cheated by one of your branches and billed for the wrong service i went to vlcc for weight loss management and offer specially asking for cold sculpting but what happened was he explain to me about goals club sculpting and is topic went of grid which i did not realize and coxed me to signup for the sessions which are provided by vlcc for contoring and skin tightening that is 4999 and included other treatments of worth 22225 but in the and i ended a paying a 26225 total for the treatment and 2 sessions later i found out that it is not the treatment i ast for at all. I was not aware of i thought it was cool sculpting and these are the things which are necessary to do cool sculpting but after 2 days when i went in 3rd day i got to know that the treatment is completely different and it's not what i ask for and staff refuses to admit it is different from what he explained and said that this is what he told me about if there was anything different i would have written it or in a paper and also tried to cox me to get laser hair removal and i refuses but the coxed me into paying 1000 as down payment for it so in the end in total scamed me 27225 i have even sent 3 legal notices for which i had to pay legal charges separately and now they are accusing me of distorting the facts when they are the people who are not telling the complete facts
                VLCC customer support has been notified about the posted complaint.
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