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VLCC Complaints & Reviews

2.8
Updated: Aug 18, 2025
Complaints 941
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A
Alka negi
from New Delhi, Delhi
Feb 26, 2023
Feb 27, 2023
This thread was updated on Feb 27, 2023
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Address: Pusa road

Maine eyelashes extension krwaya 6000 mein magar do din mein hi eyelashes jhadne lagi. My eye lid is also starting to ache. or with fake lashes and with real lashes too
VLCC customer support has been notified about the posted complaint.
Hi
We need customer details to take this up like contact details and invoice to close the issue.

Rgds
Nidhi
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    D
    Feb 25, 2023
    Feb 25, 2023
    This thread was updated on Feb 25, 2023
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    Money taken in advance for cool sculpting 10 months back in vlcc patia but yet to implement cool sculpting
    VLCC customer support has been notified about the posted complaint.
    Hi
    Please arrange to share customer contact details and dm us on [protected]@vlccwellness.com

    Rgds
    Nidhi
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      M
      Manish bhatiau
      from Alwar, Rajasthan
      Feb 23, 2023
      Feb 24, 2023
      This thread was updated on Feb 24, 2023
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      Fees refund

      Hi,

      I took my admission in Noida sec-18 branch last month and also finance my fees with Bajaj finance of amount - Rs 1, 63000 and gave down payment of Rs. 13584 also, and till yet my wife didn't take a single class and suddenly I lost my job and not able to pay my installments and contact to vlcc sec 18 branch head - Anjali Ma'am and she miss behave with us and asked -

      Fees wapas nhi hogi course krna hai to...
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      Parul38
      Feb 22, 2023
      Feb 24, 2023
      This thread was updated on Feb 24, 2023
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      Laser

      Address: VLCC Sohna Road Gurgaon

      Its been 1.5 year but my full body laser still not yet completed and every time I have to take follow up for almost 2 months for the appointment. Very disappointed with the services. This time machine was not working fine so they cancelled my appointment instantly before 45 min of my appointment time. Is this the service ur brand is providing to there customers. This is really very pathetic. Sometimes they use to start another session during...
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      B
      Bobobobo
      Feb 22, 2023
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      Cooltech procedure

      Address: nairobi

      I have already submitted one compliant through you and there has been no response or resolution!! I am now complaining again and will ensure that I take this review to the social media accounts for VLCC where I will voice my concerns.
      I went to VLCC nairobi Kenya on 30.12.2022 (Friday) and met with Pooja Sondhi the manager for what was meant to be a consultatio. She convinced me to take the cooltech treatment for fat loss and then...
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      M
      Muskaansheikh
      from Dehradun, Uttarakhand
      Feb 14, 2023
      Mar 29, 2023
      This thread was updated on Mar 29, 2023
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      Resolved

      I am writing to file a complaint against the service that I 've have taken from vlcc 448/1, Rajpur road, Dehradun 248001. The head over there convinced me and my sister to take a combined package of Rs 100000 and told us that we can take any of the service from there and she promised us for best and visible result.
      But we are totally dissatisfied with every treatment they did, there is no any visible results till now since June 2022. They are totally fraud now they changed their statement that we can't take laser treatment in this package and other higher treaments also. Staff has always misguided us from the day fisrt. it's just wastage of money and time for me and nothing else, I have already wasted a lot on this package. They are least bother about the consumer money they only know how to loot the money of the customer instead of given a standard service need for the customer.
      We took several sitting of different treatments but none of them worked out and didn't got satisfied results. Worst treatments of vlcc .They have cheated on us very badly.
      I just want say if you can't give what the consumer want and your treatments are so pathetic so why you make promises and misguide them.
      I just request you to Refund My money.
      May 20, 2023
      Complaint marked as Resolved 
      Not resolved please look out asap
      VLCC customer support has been notified about the posted complaint.
      Verified Support
      Feb 15, 2023
      VLCC Customer Care's response
      We need customer contact details and invoice to close the issue.

      Rgds
      Nidhi
      Feb 26, 2023
      Updated by Muskaansheikh
      My contact no- [protected]
      Feb 26, 2023
      Updated by Muskaansheikh
      Please contact me so that I can talk briefly on call about the whole matter actually I took this package on emi with Bajaj finance and now I want to cancel this loan n want my money to be refunded that I’ve paid till now but the dealer is not giving me the loan cancellation acknowledgement .. I just have to submit that to Bajaj in order to cancel my loan.
      Mar 29, 2023
      Updated by Muskaansheikh
      I have share my invoice here

      Mar 29, 2023
      Updated by Muskaansheikh
      And my sisters also
      Mar 29, 2023
      Updated by Muskaansheikh
      I request you to please resolve my complaint soon
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        P
        Poulomi1122
        from Noida, Uttar Pradesh
        Feb 11, 2023
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        I was trying to contact Vlcc Secotr 41 noida branch for my laser treatment appointment. But I was not getting any revert from them (as the staff who was looking into my bookings resigned ). So I called customer care and asked them to arrange . I got a call about my appointment confirmation on 05-02-23 . My booking was confirmed for 11-02-23 . However when I reached there I was informed that they did not have my booking and was denied service. I showed them the call records saying if I have received a call from the centre’s office no. I must have received appointment. However they kept denying saying they have no idea who called . Miss Arpita from Secotr 41 centre sis not help me about it .
        VLCC customer support has been notified about the posted complaint.
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          V
          Vivekasa
          from Pune, Maharashtra
          Feb 11, 2023
          Feb 13, 2023
          This thread was updated on Feb 13, 2023
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          Address: Dharampeth Nagpur
          Website: Dharampeth Nagpur

          Hi,
          Hi have been a very old customer of VLCC and have availed slimming and family membership as well in the past though I am not getting any discounts on general services, additionally was levied 2000 as GST on services worth 6000. The area manager, who knows that I am a loyal customer, didn't gave any discounts.
          I need cashback from the last payment since I am not gonna fall for future discounts.
          VLCC customer support has been notified about the posted complaint.
          we need customer contact details and invoice to take this up.

          Rgds
          Nidhi
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            V
            Vivekasa
            from Pune, Maharashtra
            Feb 11, 2023
            Feb 13, 2023
            This thread was updated on Feb 13, 2023
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            Address: Dharampeth, Nagpur

            Hi,
            I have been a very old customer of VLCC, have availed slimming package and family membership as well in the past, though I don't get discounts on general services. Additionally was levied 2000 rs GST on services worth 6000. Anjali lakhani who happens to be the area head was at the billing counter but no discount. This is not only disheartening but also gives me a message that I shall not avail any more services in future at VLCC.
            I am sure there won't be any cashback from this payment, hence will not fall for any future discounts. If you wish to keep my loyalty, I need cashback from this payment.
            VLCC customer support has been notified about the posted complaint.
            we need customer contact details and invoice to take this up.

            Rgds
            Nidhi
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              parvinhalai7
              from Pune, Maharashtra
              Feb 1, 2023
              Feb 2, 2023
              This thread was updated on Feb 2, 2023
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              Hair Removal Treatment

              Address: Ahmedabad
              Website: vlcc

              I have taken treatment for hair removal and VLCC had guaranteed that hair removal will be completely done in case of re growth we will solve it but no one is responding and they are denying on their commitments. Hope to get resolution from your end....
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              S
              Shadma123
              Jan 26, 2023
              Jan 27, 2023
              This thread was updated on Jan 27, 2023
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              Face damaged by VLCC Salipeel

              Address: Abu Dhabi

              Face skin damaged by VLCC salipeel, it is due to carelessness and wrong use of chemicals. Later confirmed refund and repair and now denying to accept. All emails available....
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              P
              PREETI SARKAR
              Jan 25, 2023
              Jan 25, 2023
              This thread was updated on Jan 25, 2023
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              Address: Alipore

              Just because I am using a voucher from miss india. They kept me waiting for more than an hour. People coming after me got in because they're paying in cash and I'm availing voucher. Very heartbroken and waste of time.
              VLCC customer support has been notified about the posted complaint.
              Please share the complete voucher snapshot and dm us on [protected]@vlccwellness.com with the Centre name that you have opted for services.

              rgds
              Nidhi
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                L
                lovleen khera
                from Delhi, Delhi
                Jan 24, 2023
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                YES, VLCC (wellness), ah wellness - really? sector 18, Noida, with all the center managers and counselors are classic examples o[censored]nprofessionalism, fake promises and apathetic.
                In November 2018 Nov, I went to VLCC with a general enquiry for reduction of acne marks & how to get the glow back. The counselor at that point of time(Swati), now I can say, had no knowledge and only meant to sell the package. She called me no less than 10 times, checking what I thought of, she would give me a discount, also some extra services and what not.
                Naïve me then(influenced by my sister's good experience with VLCC Mumbai), thought that services & experts would be at par, agreed to lay their unprofessional hands on my skin. I was given black peel, eno peel, glycolic peel, derma pen, rejuve and what not.
                dr. Shruti Dhar took my case and started with Black peel which led to more acne. Then she put me on isotretinoin, with no check of my weight & age(I was not aware of these considerations then), which further worsened my acne. So I went to treat my acne scars and the centre gave me a face full of acne which was painful. When I questioned Priya & Shruti, they said we don't know why it happened and asked me to wait for acne to settle. Again after 3 months i went and they got eno peel twice and again the acne flared. This time I had lost myself. Priya had nothing to say and she never cared because money was already with them.
                then covid hit and everything was on hold. When things opened, I called up Priya and she said she had left VLCC and I shall talk to Samriti(trust me she was even worse). I went and asked for a refund, but she literally begged me to give another chance and made me meet Dr. Neha. Well, in the entire journey, only Neha was the one I found genuine & concerned. She put me on adequate doses of isotretinoin with continuous monitoring. I was on medicine for 8-9 months, I only went to meet Neha to show the progress. After completion of the recommended dose, when I contacted Samriti, she had also left giving me Ela's number. I went to Ela, re-narrated the entire story, she said she will handle the damage and get the needful done. But after 2 sessions of Eno and a micro needling derma session by Dr. Tula, said that she cannot do anything further except rejuve.
                Like WOW, what an accountability. Now when i am asking for refund basis she promised to help me, she has nothing to say. So initially to avoid any customer compliant as critical as mine, she gave committed meaninglessly and now she doesn't care because what VLCC only cares about is MONEY which is with these guys already.
                VLCC customer support has been notified about the posted complaint.
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                  M
                  Miss B
                  Jan 19, 2023
                  Jan 19, 2023
                  This thread was updated on Jan 19, 2023
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                  Address: Pune

                  Customer Harassment, no services provided.
                  Require refund.
                  VLCC customer support has been notified about the posted complaint.
                  we need complete details to close the issue like customer name, contact no
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                    P
                    Pushpita Goldar
                    Jan 19, 2023
                    Jan 19, 2023
                    This thread was updated on Jan 19, 2023
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                    Address: Jabalpur

                    I had done a smoothening treatment for my hair in November 2022, but my hair had gotten worse since then. I have been calling the salon staff of VLCC GORAKHPUR JABALPUR branch. But the manager was rude and offered a corrective service to my damaged hair. This means they know they used wrong products and damaged my hair.
                    I want compensation of this treatment
                    VLCC customer support has been notified about the posted complaint.
                    Pls share customer invoice.

                    Rgds
                    Nidhi
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                      U
                      umaimauk07
                      Jan 14, 2023
                      Jan 27, 2023
                      This thread was updated on Jan 27, 2023
                      Resolved
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                      Resolved

                      Inefficiency in laser hair reduction

                      This is in reference to my experience at Mira Road branch for Laser Hair Reduction.
                      I had booked my 8 sessions for almost 50k in September 2021.
                      Due to some skin infection, I had skipped few months and some months were skipped due to unavailability of machine in the centre.

                      Apparently, the laser machine only stays available for 2-15th of every month in which they manage the sessions. So I always have to manage...
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                      S
                      shrey31
                      from Noida, Uttar Pradesh
                      Jan 7, 2023
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                      Address: 36-37, 1st Floor SDC Building, Mauji Colony, Malviya Nagar, Jaipur, Rajasthan 302017

                      My name is Shreyashi Jain, I started my laser hair reduction package with 7 sessions in September 2022 from Jaipur Malviya nagar Vlcc center and was assured that my remaining 4 sessions would get transferred to Noida center as I was about to move to Noida in coming months. Now, as I am residing in Noida, I want my remaining sessions to be transferred to a nearby center as promised by them but not getting any response, kindly help in this regard and resolve the issue as soon as possible
                      VLCC customer support has been notified about the posted complaint.
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                        pintudas1969
                        from Indore, Madhya Pradesh
                        Jan 5, 2023
                        Jan 5, 2023
                        This thread was updated on Jan 5, 2023
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                        Resolved

                        Address: Indore, Vijay Nagar Scheme 54

                        I the undersigned had availed the weight loss program in your Indore center at VLCC for
                        10kgs of weight loss, I was assesed and told for an expences amounting to Rs63000.00 and
                        I paid Rs.63000.00 for the same.

                        Initially I received good responce and came down by arround 3 kgs, after that I was
                        served on regular basis but with basic tratment only as such no improvement was seen
                        after that, I came back to by normal weight of 104 kgs and was stuck there for months
                        together, your experts told that it is the plateau region, from here the weight will come
                        down drastically, but nothing happened, than it was told that due to my Ureric Acid
                        medicine my weight is not coming down, but the medication I am taking since long my
                        Physician was of different opinion his opinion was that the medicine is used to reduce
                        inflation and it does not effect the weight.

                        I completed the first scheduled program without any improvement than I was advised for
                        another program for 20 days, to get th result I had accepted the same, I was surprised to
                        see that I was given only the basic treatment on daily basis when I objected that mere
                        basic treatment will not help than I was given some advance threapymy but no improvement
                        was seen, and I too lost the trust and was very much frustred as whenever I contacted
                        them they always come up with a new product and would try to convience me that it would
                        help me to achieve my targeted weight, utter frustrated I had stopped attending the
                        same.

                        I am associuated with VLCC since 1992 from your Nagpur center where my wife and daughter
                        had received a good result, as such I tried at Indore Center but I was totally
                        disappointment, they talk about business only and not services.

                        Being one of our old customer would request you to please justify my expences, hope you
                        would acceed my request and provide me the necessaary support, and would not compel me to
                        knock some other door

                        My contact number is [protected]
                        Jan 5, 2023
                        Complaint marked as Resolved 
                        complain is not yet resolved
                        VLCC customer support has been notified about the posted complaint.
                        Please share the Invoice copy so that we can have this checked.

                        Rgds
                        Nidhi
                        Please share the Invoice copy so that we can have this checked.
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                          pintudas1969
                          from Indore, Madhya Pradesh
                          Jan 5, 2023
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                          Address: Indore Center at 54, Vijay Nagar

                          I the undersigned had availed the weight loss program in your Indore center at VLCC for
                          10kgs of weight loss, I was assesed and told for an expences amounting to Rs63000.00 and
                          I paid Rs.63000.00 for the same.

                          Initially I received good responce and came down by arround 3 kgs, after that I was
                          served on regular basis but with basic tratment only as such no improvement was seen
                          after that, I came back to by normal weight of 104 kgs and was stuck there for months
                          together, your experts told that it is the plateau region, from here the weight will come
                          down drastically, but nothing happened, than it was told that due to my Ureric Acid
                          medicine my weight is not coming down, but the medication I am taking since long my
                          Physician was of different opinion his opinion was that the medicine is used to reduce
                          inflation and it does not effect the weight.

                          I completed the first scheduled program without any improvement than I was advised for
                          another program for 20 days, to get th result I had accepted the same, I was surprised to
                          see that I was given only the basic treatment on daily basis when I objected that mere
                          basic treatment will not help than I was given some advance threapymy but no improvement
                          was seen, and I too lost the trust and was very much frustred as whenever I contacted
                          them they always come up with a new product and would try to convience me that it would
                          help me to achieve my targeted weight, utter frustrated I had stopped attending the
                          same.

                          I am associuated with VLCC since 1992 from your Nagpur center where my wife and daughter
                          had received a good result, as such I tried at Indore Center but I was totally
                          disappointment, they talk about business only and not services.

                          Being one of our old customer would request you to please justify my expences, hope you
                          would acceed my request and provide me the necessaary support, and would not compel me to
                          knock some other door
                          VLCC customer support has been notified about the posted complaint.
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                            shailavi
                            Dec 27, 2022
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                            Address: Chembur, mumbai

                            I went for a hair cut service at VLCC chembur, Mumbai yesterday and this was the worst haircut of my entire life. I asked him for long shirt Bob and after the haircut i said it is not looking good so the parlour guy tried to fixed it and made it worse. after coming back home I saw the picture from behind and it made me cry, my hair is looking SO BAD. Looks like I asked a child to cut my hair.
                            +1 photos
                            VLCC customer support has been notified about the posted complaint.
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