Vlebazaar Complaints & Reviews

Order id: 3108110
I have order Boat headphone model no. 560 while you have delivered boat headphone model no. 400 . i feel cheated by your organisation. Kindly see attached video

Required immediate replacement with my order model no. 560 or refund my money.

Complainant Name SAIBHASKAR RAO SANGANABOINA Order no:#[protected]/06/2024 Transaction id: MT241790401000010092041 As per consumer he place order from VLE Bazaar but still consumer not receive the product yet so consumer contact to the company so they said we will deliver your product soon so after few days consumer contact them so they block consumer number even they block consumer app also so consumer unable to contact them so now consume want his amount refund as soon as possible.

My order ID 2862204, after six month i refund my money to my wallet, not my bank account.

An order ID 3084159 of product BOAT Stone 1200F BLUETOOTH SPEAKERS (GREY YELLOW) was ordered on 18Jun2024 with pr-payment of INR 2699/-.

The order received on 23Jun2024. Upon receipt, the following defects were observed:

1. Tempered Product box seal- it seems to be too old box and used product.
2. Damaged product- There are physical damages on product seems to be too be used product
3. Different colour product- Gery-Yellow product was ordered however, bule product is received.

The VLE team was contacted immediately however, even after multiple follow-up with customer executives, neither any response was received nor any resolution for replace or refund of product is received.

Now the customer executives has started dropping the calls without any resolution nor they are connecting with their supervisors. They committed to arrange call back which was also false.

This seems to be an intentional fraud VLE team and partners conducted.

Please help us in getting reolution.

Yet to receive ordered on 3 june 2024

I had requested return and replacement for my order:
Product Name Model Price Return Type Reason Return Quantity Total (with tax)
Zinq 12V 2A UPS for Router, Intercom, CCTV, Set-top Box with Upto 4 Hours Power Backup ZQ-6600 (Black) ZQ-6600 ₹759.00 Replace Defected /does not work 1 ₹895.62
Additional Information

Defective UPS not storing charge, only passing through power.

But so far didn't receive any return pickup or replacement information. It has been so many days since I raised the ticket and called customer support so many times still no response

Return request details below:
Return Id Order Id Product Reason Quantity Return Status Date Action
36604 3019450 Zinq 12V 2A UPS for Router, Intercom, CCTV, Set-top Box with Upto 4 Hours Power Backup ZQ-6600 (Black)
Defected /does not work
1
Active [protected]:13:36

Out of warranty product delivered with the status of malfunction. Complaint raised, customer care ask one or other unreasonable details to be shared such as photo of product with size, video, etc. after satisfying all the information required by them, they are not responding to my calls and hung multiple time harassing me.
Infact they committed to do pickup by 4th June but no information from their side. Almost 50 calls and 20 mail correspondence done.

I am order sumsung galaxy SM-J710FN mobile 6/4/2024 mobile not yet after 26 days, then 2/5/2024 I am canceled the order, 20 days finish still not yet refund amount Rs. 3999, plz help refund the money quickly.

The Complaint is regarding HP wireless Mouse Model 250. The purchase Details Invoice No.: INV[protected]
Order ID: #2969133
Date Added: 22/04/2024

When i talked to the customer care the said that the iem will be genuine and good Quality.
But whn i recevied the product is old and used and also defective. but when i contact the customercare
their respons is not good they still not return and refund the money of product.

My current Order No. 2859226, has been pending at your end since 11 Feb 2024. This has not been delivered yet despite talking with your customer care executives on multiple occasions.

Prior to that, Order no.s 2318283 (on date[protected], value Rs. 4059), 1812467 (on date[protected], value Rs. 2099) and 1811995 (on date[protected], value Rs. 2099) have been pending since the dates mentioned.

My amount of Rs. 4198 is stuck at your end, Rs. 3799 against Order# 2859226 and Rs. 399 in VLEBAZAAR Wallet). I am convinced that you will never deliver the orders and you will never refund the money. If you have any credibility, pl cancel my order and refund to me the aforementioned Rs. 4098 in my original payment mode used in 17-18 Oct 2022.

Since ordering the printer on December 3rd, 2023, I've encountered numerous issues. Initially, the received printer was defective, and despite requesting a replacement, none was sent. Subsequent attempts to secure a refund have been met with promises of action, but each new deadline provided is consistently missed. Customer service connections take an average of 13 minutes, and attempts to escalate the issue to senior staff have been unsuccessful. My order number is #2657003. Can any one help to resolve it.

I had ordered OnePlus earband three months ago but it wasn't working so I returned it. And still I am waiting for refund. Every time I call them they say it will take 2 days for refund. After calling 2 days every time I get same reply. They are wasting my time

I ordered a product of Rs. 8399/- from VLE Bazaar on 5th Feb. They were not having product and order got cancelled. Instead of refunding money back to original source of payment, they are holding with them saying it is refunded to wallet. I don't want to order anything else from them and want my money to be refunded to my original payment mode. Order ID: #2845753

ORDER DETAILS-gramin india news
Invoice No.: INV[protected]
Order ID: #2831607
Tracking No. wallet
Date Added: 29/01/2024
item-Epson M2110 Monochrome All-in-One InkTank Printer, Black, Medium M2110
Payment Method: UPI
Shipping Method: Flat Shipping Rate
PAYMENT ADDRESS
vinod kumar maurya
pashu asptal gali kolhui bazar
mahrajganj
mahrajganj 273162
Uttar Pradesh
India
Totalamount paid - ₹15, 499.0
customer care number only take time 5 to 7 days only .
not refund amount in my ac .

I have placed the order for 5 no's of WD SN570 1TB SSD on[protected] by paying Rs.21182.20 and till date there is no update on delivery schedule. Tried calling customer support almost 7-8 times and all the time they say in another 2 days they will ship and share tracking details. Tried messaging through LinkedIn to Hemanshu Agrawal Director VLEBazaar.com. Immediately after this one Mr. Abhishek Singh from VLEBazaar.com called me and said sorry for whatever has happened and asked me to bear some more time. After this I tried calling him Abhishek Singh on his personal number and he also started dragging the issue by saying will arrange soon my items and dispatch and share tracking details.

One of the worst e-commerce website I have ever never seen like this. They don't have any business ethics. I even told them if you are not in a position to supply my items or fulfill my order please cancel order and initiate refund ASAP. which also they are not doing it.

Unfortunately they have not provided the order cancellation facility to the customers on their website, otherwise long time back I would have cancelled my order. All these things they have done it purposely so that once they receive the payment from customer they will block the amount for whatever the time they want.

Not refunding my money even after numerous calls and emails. Recorded

I order: mantra mis100 v2 with lifetime rd service - mantra single iris scanner is about 2999/-. On :[protected] but it not received so i cancel my order on[protected] . I call the toll free support no to my refund but he/she tell so many excuses for refund and i call 100 or more than times but no refund came in my account

please solve my issue and refund my money
this is fraud company

Address: VLE BAZAAR Pvt Ltd, 986, Saraswati vihar, Near MG Road Metro, Gurgaon, Haryana, India, 122009

Website: Vlebazaar.in

Customer Care: [protected]

I ordered a DJI OM 4 SE - Handheld 3-Axis Smartphone Gimbal Stabilizer from this website on 25/02/2024 via online payment mode. Later due to delay in delivery, I wanted to change my decision and cancel the order but the website is showing no facility of cancellation of the order. My product hasn't been processed further yet but the company claims to dispatch it after 24 hours. Customer care is making same statement again and again. I've called them several times. Neither they are raising my ticket so that I complain on the website.

Desired Resolution
This is a fraud website. I want my money back.

I had ordered an a refurbished phone from Vlebazzaar site on Feb 13, order id[protected] and till now not received anything.Whenever I call customer care they tell that they will ship within 2 days or 4-6 days.This is worst experience I have faced shopping through an e-commerce site.I don't know how they manage to sustain cheating customers like this.Why is the government not banning and take actions against them instead of banning AliExpress and Alibaba which are legitimate.

I am writing to file a formal complaint against Vlebazaar regarding their failure to process a refund as promised.

I placed an order with Vlebazaar in 25/04/2022 with Order ID #1538379 with amount of ₹13, 599.00 . Unfortunately, I had to request a refund due to unforeseen circumstances. Despite numerous attempts to resolve this matter through their customer support, I have faced nothing but delays and false promises.

The customer support team at Vlebazaar has repeatedly assured me that the refund would be processed on various dates, such as the next day, by evening, or by Monday. Regrettably, these commitments have not been honored, and the refund has not been credited to my original payment method, which is my Credit Card.

To compound the issue, Vlebazaar has credited the refund amount to my Vlebazaar wallet instead of the agreed-upon method of refunding it to my Credit Card. This not only contradicts my explicit request but also raises concerns about the transparency and integrity of their refund processes.

Despite raising multiple tickets, each one has been closed with a response that encourages me to use the wallet for future purchases, which is not a satisfactory resolution to my request for a refund to my original payment method.

I am seeking your assistance in resolving this matter and ensuring that Vlebazaar adheres to ethical business practices. I kindly request your intervention to compel Vlebazaar to process the refund promptly to my Credit Card, as originally agreed upon.

Thank you for your attention to this matter. I trust that your intervention will lead to a swift and satisfactory resolution.

Sincerely,

Mohit Kumar