Vodafone India — Bad internet 3g connectivity (Postpaid) in dumdum -kolkata

Address:Kolkata, West Bengal

Complaint registration form
Company name
Complaint subject
Complaint details
Complnt regn no-[protected] gprs 3g postpaid connection no-[protected] kolkata circle

A/c -saibal basu mallick
Connection started from 23.3.2014, but was suspended on 24.3.2014 at my request, again re-instated on 10.6.2014.
Since the past 20 days( 23/6/2014), i have been complaining about a unresponsive/ slow/ disruptive connection
( infact the worst, i have experienced so far, if compared with 'aircel/ reliance/ bsnl".


Your kolkata- dumdum road store, is located within 100 metres from my location/ house address ie where i use the sim most, for connecting wi-fi, either on my apple desktop, or google nexus tab, or apple ipod, or a smartphone. I had posted these details, when asked for by your kolkata care personnels.

After, repeated emails, i recieve the same stereotyped response mail, indicating the above complaint no. And a resolution/ mitigation by 11.7.2014, which is already past now !
Till today, i found that, most of my gadgets, are refusing to connect to url-192.168.1.1, more often than not.
I use the sim in a( -- micromax(Mmx400r) -- wireless router.

Although, i am not getting to use your connectivity, yet billing is being done, without slash or compensation of the services not rendered ?
Under, the circumstances, i ask you to promptly resolve, or else disconnect/ suspend the connection( which ever is earlier) under reference, forthwith,
Spell check
Category
Country
City no search results.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vodafone India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    27109
    Pending
    0
    Resolved
    9560
    Vodafone India Phone
    +91 22 7171 5000 (HQ)
    Vodafone India Address
    Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Vodafone India contact information