Vodafone India — complaint for compensation of 2cr and changes in tariff plan

Address:Mumbai City, Maharashtra, 400001
Website:vodafone.com

Hello sir/ma'm,

I am writing this mail in regards to my phone # [protected].

I have mailed several mail to vodafone from 10th of august 2017 to 31st august 2017 several times that i got cheated and looted by misleading sale of plan as mentioned below but till date they have neither approached through calling me neither changed my plan as mentioned or converted in to prepaid from post paid or else porting done to my earlier subscriber reliance. But till date it has not been done know i will not pay bill and request to file the complain against with compensation of 20cr for mental agony and harassment against vodafone

Now the playing mail - mail is enough, just let me know by reading all trailing mail that you are u able to provide the plan 299 with unlimited call/sms and 90 gb data per month as per your executive have convicted me to port my mobile from prepaid to post paid or else it is last request to you to transfer my mobile to prepaid as i am also not using your no for calls and surfing till i get solution... If it will not done by today eod i will file consumer complain online against vodafone in trai & consumer forum.

Great you all are playing with the lawyer, that what will happen to others, you never take effort to call customer from your end by seeing so many mail continuously for one subject only sending reply stereo type by copy and paste. Pls come up and give me solution or ready to face music of court. If i will enter the matter in court than i will go for compensation of mental agony and harassment to the customer by giving false promise of offer and misleading plan offer. Money will not matter for me i will go every court where i think it is required i will release in press and media my all emails from the time of activation till date, so for your and my better prospectus do some solution either give the promised plan or else convert my mobile in prepaid or else directly port to my earlier subscriber or else i am too much frustrated i will take hard steps and be ready to face media and court as i will not pay single penny till i get resolved and if i get 499 /- bill than i will demand for compensation of mental agony and harassment.

Pls accept my complain online and register my case under consumer forum and kindly provide me compensation of 2 cr with change in plan as mentioned earlier of 299/- unlimited call/sms and 90 gb data per month.

Regards

Adv. Niraj pandey

[protected]
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Vodafone India customer support has been notified about the posted complaint.
Sep 01, 2017
Updated by niraj.pandey
Immediately action for transfer mobile no. [protected]from postpaid to prepaid as huge misselling is done by telecaller and executive at time of application . do it urgently otherwise I will file criminal case and defamation case in court/police station against vodafone .

Inbox
x

counsel niraj <[protected]@gmail.com>


Aug 10





to vodafonecare.m.




Dear team, I need urgent action for transfer of mobile no.[protected] from post paid to prepaid as I have activated today evening and get confirm about my plan . I was shocked and lost my trust from vodafone as I was earlier said that my rental plan will be 299 monthly with unlimited national calling/sms with 90GB data. Today when I was reconfirming my plan it was totally differ customer care exuctive said my current plan is 499 plan with 5GB free data. Which is huge missselling done from the telecaller who have called various time and said that I was one of the lucky customer whom vodafone is offering unlimited monthly rental 299 plan for call/sms with 90GB data.I have converted with porting my pin from Reliance to vodaphone. I hereby want to clear that my mobile I have activated mobile no [protected]on 10-8-17 I got a shocked that manor misselling have done with me Advocate Niraj Pandey. Therefore I hereby say that kindly convert my mobile in prepaid or ready for music from police station and courts. I am informing you that i will intimate this in police, court, media and wherever it required. I will file criminal/consumer complaint matter against vodafone . Pls do needful.
Sep 01, 2017
Updated by niraj.pandey
counsel niraj <[protected]@gmail.com>


Aug 24 (8 days ago)





to vodafonecare.m.




hi,

What reply you are copy and paste from other reply is not sufficient for my problem

I was mislead by miss selling from the your tell caller which I have informed on 10 August 2017 . she said that she have offer for me for plan of 299/- unlimited calling and SMS for local/national and also 90 GB data will free for 3 months . which is not showing as per her say when I got activate plan it shows 499/- plan which does not have 90 gb data free and traffic charges are also 200 high .. so pls short out problem to correction and amendment in 299/- unlimited plan otherwise pls feel free to transfer me in prepaid or migrate my mobile no to earlier operator. if it will not happen with in next 36 hours than I have to file consumer complaint and FIR against Vodafone

Regards

Niraj
Sep 01, 2017
Updated by niraj.pandey
counsel niraj <[protected]@gmail.com>


Aug 27 (5 days ago)





to vodafonecare.m.




I am very harrased with above reply of.my problem I will file consumer complaint against. Vodafone who in response of.my problem serving.bullsit irrelavant answer... It is last reminder that.I will not.pay your bill if it.will not.get my above query cleared

counsel niraj <[protected]@gmail.com>


Aug 27 (5 days ago)





to vodafonecare.m.




I am very harrased with above reply of.my problem I will file consumer complaint against. Vodafone who in response of.my problem serving.bullsit irrelavant answer... It is last reminder that.I will not.pay your bill if it.will not.get my above query cleared
Sep 01, 2017
Updated by niraj.pandey
counsel niraj <[protected]@gmail.com>


Aug 31 (1 day ago)





to vodafonecare.m.




Dear Team,

Now the playing mail -mail is enough, Just let me know by reading all trailing mail that you are u able to provide the plan 299 with unlimited call/sms and 90 GB Data per month as per your executive have convicted me to port my mobile from prepaid to post paid or else it is last request to you to transfer my mobile to prepaid as I am also not using your no for calls and surfing till I get solution ... if it will not done by today EOD I will file Consumer complain online against Vodafone in TRAI & Consumer Forum.

Great you all are playing with the lawyer, that what will happen to others, you never take effort to call customer from your end by seeing so many mail continuously for one subject only sending reply stero type by copy and paste . pls come up and give me solution or ready to face music of court. if I will enter the matter in court than I will go for compensation of mental agony and harassment to the customer by giving false promise of offer and misleading plan offer. Money will not matter for me I will go every court where I think it is required I will release in press and media my all emails from the time of activation till date, so for your and my better prospectus do some solution either give the promised plan or else convert my mobile in prepaid or else directly port to my earlier subscriber or else I am too much frustrated I will take hard steps and be ready to face media and court as I will not pay single penny till I get resolved and if I get 499 /- bill than I will demand for compensation of mental agony and harassment.

Regards

Adv. Niraj Pandey

[protected]
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