Vodafone India — legal.[protected]@vodafone.com - DEMAND NOTICE DATED: 03.03.2015 (harassing for payment without valid reason) please help ASAP

Address:

Hyderabad, Andhra Pradesh

Hi, I have requested to close /deactive my number on 29-dec-14, from that day onwards I am not using vodafone number and its service, still they are sending me demand notice for payment for the month of jan-15 and feb-15 to, total amount- 695. Please find below my request for closure's :(mail) Rajesh Kumar <[protected]@gmail.com> 12/29/14 to vodafonecare.ap Dear Customer care, Regret to inform you that as I have lost my sim during travel from Hyderabad to New Delhi, I am requesting you to disconnect/close my service with Vodafone ASAP . Please find the below register details of my with Vodafone service : Name - Rajesh Kumar Behera Vodafone Number - [protected] Email Id- [protected]@apollohospitals.com Please let me know for any further queries. Thanks & Regards [protected][protected] Still they send me demand notice today, below is details: Name : Mr. RAJESH KUMAR BEHERA Mobile No : [protected] Account Number : 1.90407377 Balance : 695/- Dear Sir, You have been our esteemed customer. We take pride in being able to serve you and have always strived to serve you better. 1. You are a subscriber of our cellular mobile network and you have been assigned, Account Number, Mobile Number and you have been using our cellular network. 2. You have been utilizing our cellular network and your outstanding amount due is Rs. 695/- of your Vodafone cellular number as on date. 3. If the said amount of Rs.695/- is not paid within 5 days of receipt of this demand notice, we will be forced to file appropriate legal proceedings against you as deemed appropriate, for having utilized our cellular network and defaulting to clear the said sum of Rs.695/-. We have tried to contact you over the past several days through several means to request you for the payment due. Unless you have already made the payment, kindly take out a couple of minutes to write a cheque OR money immediately and call the below number during business hours to have it collected. We understand that you would not like us to take any legal action; we too do not like to take legal action against our customers. However, would you not agree that one needs to pay on time for the services used by one? For any clarification or any enquiry in regard to the outstanding on your account you can contact: SHARUK on Mobile no [protected] Contact Mail id legal.[protected]@vodafone.com . PL REPLY WITH STATUS AND ALSO PROVIDE YOUR PRESENT CONTANCT NO. If you are not able to reach me OR Busy, please SMS I your Old default Vodafone mobile #and we will get back to you. Please ignore if already paid. Yours faithfully, For Vodafone South Limited CREDITS AND COLLECTIONS. You can make the payment through the following options immediately (1) Through online. Via CITI BANK OR ICICI BANK or registrar a a/c in VISABILLPAY .COM Below is the procedure use this facility: * Log on to the Bank's Website * Log in to the Payment section * Log in to Vodafone payments * Enter the Vodafone Account Number (Account number to be entered without Decimals) and submit the same (2) WSS (Web self Service) with the following banks. Login to www.Vodafone.in for WSS & the respective bank site for online payment (3) Self Service Kiosks which are accessible 24 hours of the day 365 days of the year (4) You can ask some of your Friend/Relative to make the payment in any Vodafone Store anywhere in India. By Cash/Credit Card towards your Vodafone A/c # mentioned above only. (5) Also you can send the DD to the following address mentioned below. The DD Should be sent in favor of Vodafone A/c # mentioned above only. [protected][protected][protected][protected][protected] Please help me on this as I believe its not the way to loot the customers money. Regards Rajesh