Vodafone India — wrong commitment and fraud deal and process

Address:

New Delhi, Delhi, 110008

Below is email i sent to vodafone which will give u all idea about my complaint and that is following:

Dear Vodafone Team,

I am Dev Rajput using Vodafone number:[protected] and want to raise one issue which is regarding wrong practice by your organization. So below is bullets points step by step:

1) I was using airtel number [protected], I was facing the problem of a network in two room of my home only and other than that it is working very very fine. So I raised mnp request so airtel can do rectify issue asap.

2) Your team starts to follow up for mnp cos they might get data for all those numbers who raise a request for same.

3) One of your executive or third party (though both are the same thing they are working for you guys as per your guidelines) promised me to give a better network of Vodafone at a price of Rs. 299 including taxes. as I was already paying 249 to airtel monthly bill.

And they said I will get all benefits of 399 red plan which is 40 GB data, prime, vodaplay, 100 SMS per day and unlimited local and std clng with roaming. Along with that, I will get the monthly same amount of voucher which I can redeem on Amazon, groffers and Flipkart without any t&C

4) So here is an issue: First of all your network is worst I ever felt in my entire life!
B) pro data bill came and there is no discount available and even ur executives in cl center saying this is only 399 plan and no discount.
c) you are making other network customers fool and forcing them to port number with wrong commitments:
D) neither ur vouchers are valid as there are no Amazon and Flipkart vouchers given by you.
E) Will raise this issue to consumer court along with airtel how u guys making fool to airtel customer with wrong commitment and i have all those proofs as well.
F) THose executives who promised me this fake deal not even taking my cls now and blocked my number.

Solution: what solution your team will provide to me now?
let me be very clear this does not issue about mere few hundred rupees.
It is a question who you making fools to other people and customer and if have to raise this thing in public I will do that, as I belong to media only. don't consider my mail as just normal customer anger.

I need solution along with an explanation why your third-party executive doing this and den disturbing peace of customer like this.
(those executives name and numbers: ali : [protected] and mahesh:[protected])

Dev Rajput
[protected]