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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Updated: Nov 19, 2025
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West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 65

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S
serkini sherpa
from Kolkata, West Bengal
Mar 26, 2014
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Address: Darjeeling, West Bengal

I serkini sherpa, have deposited the bubget amount for line sifting around 6 month ago, the contractor who have been given contract had only fallen pole last month.the pole was fallen also after requesting many time .they told they will do it within 10day but notting is being done till now .sir please look to it as soon as possible .my contact number is [protected].
Aug 14, 2020
Complaint marked as Resolved 
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    pradip agarwala
    from raiganj, West Bengal
    Mar 19, 2014
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    Address: Uttar Dinajpur, West Bengal

    sir, I smt Pinky Agarwala, prop of H. R. INDUSTRIES, Raiganj, I am submitting a new connection application form for A small scale Industry on dated 05.12.13 vide application no. [protected] and deposited application amount Rs. 2000. But I am in a dark against above connection .So I request to you please look the matter urgently. Thanks & Regards, PINKY AGARWALA Raiganj, Uttar Dinajpur mob [protected] .
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      Papu Chatterjee
      from Mumbai, Maharashtra
      Mar 14, 2014
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      To, The Chairman West Bengal State Distribution Company Limited Vidyut Bhavan Block - DG Sector-II, Bidhannagar Kolkata - 700091 Sub: Meter Reading month problem Respected Sir, I here by informed you that my self Mr. Bishnupada Chattopadhyay was suffering from some problem about electricity bill, my consumer I.D[protected], Meter no is B1227712, Meter Type A (DM-U) my problem is when i receive a bill the billing month was not correct, that for i informed verbally many more time in my near electric office (Bishnupur), but there are giving no feedback about this problem. That for i also pay some extra money. So i request to you please solve my problem as soon as possible. Thanking you Mr.Bishnupada Chattopadhyay Kabirajpara, Bishnupur Dist :- Bankura Po:- Bishnupur Ps:- Bishnupur Pin:- 722122 State:- W.B
      Aug 14, 2020
      Complaint marked as Resolved 
      To,
      The Chairman
      West Bengal State Distribution Company Limited
      Vidyut Bhavan Block - DG Sector-II,
      Bidhannagar Kolkata - 700091 Date :- 14.03.2014

      Sub: Meter Reading month problem

      Respected Sir,
      I here by informed you that my self Mr. Bishnupada Chattopadhyay was suffering from some problem about electricity bill, my consumer I.D[protected], Meter no is B1227712, Meter Type A (DM-U) my problem is when i receive a bill the billing month was not correct, that for i informed verbally many more time in my near electric office (Bishnupur), but there are giving no feedback about this problem. That for i also pay some extra money. So
      i request to you please solve my problem as soon as possible.


      Thanking you
      Mr.Bishnupada Chattopadhyay


      Kabirajpara, Bishnupur
      Dist :- Bankura
      Po:- Bishnupur
      Ps:- Bishnupur
      Pin:- 722122
      State:- W.B
      Mob:- [protected]

      too much delay to connect domestic new connection of electricity

      memo no-[protected]/quot/03 application no-[protected] money receipt no[protected] money receipt no[protected] con. id[protected] name-Anirban samajdar M - [protected] Barasat customer care
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        S
        Sabyanath
        from Kolkata, West Bengal
        Mar 6, 2014
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        Address: North 24 Parganas, West Bengal

        Ankhi Nath BD-79, Sector-I Bidhan Nagar, Kolkata-700064 To The Chairman WBSEDL West Bengal Sub: Complaint against issuance of new Electric Meter & supply to unauthorized person. Dear Sir I, Ankhi Nath, of BD-79, Sector-I, Bidhan Nagar, Kolkata-700064, I do hereby write to you as follows:- I, myself is the sole and absolute owner of the plot of land situated at Touzi No. 146, R.S. No. 262, J L No. 67 appretaining to khatian No. 41 being part of Dag No. 493 in Mouza Maheswarpur within Police Station-Barasat in the District of 24 parganas (N) inclusive of a Kutcha shop room measuring about 225 sq ft. (approx) tanented to Mr Madan Chandra Pal, of Palpara Road (Kumorpara), Village – Maheswarpur, PO – Badu, North 24 Pgs, Kolkata – 700128. It is observed that your Madyamgram office has installed one Electric meter along with electric connection in that above mentioned shoproom without taking any such permission from me by themselves or by anybody other. Enquiring into the matter I have come to know from the local source of information, that this meter was installed sometime in the last week of December, 2013 in the name of some Sanjib Pal (who has no legal entity in this shop room). In reply to my first enquiry to your Mr S Patra, AE(E) & Station Manager, Madhyamgram CCC, WBSEDL, informed us that the connection has been effected based on one self-affidavit (which cannot be true) and voter card of the applicant. In reply to my advocate’s enquiry, he carefully & intentionally avoided to mention the name of the person to whom the connection has been issued and on which date, as he knows pretty well that an illegal practice took place in this issue by his office. He even refused to show and hand over us the photocopy of the documents on basis of which he passed the order for this connection. From the whole issue it is absolutely clear that Mr Patra’s office exercised a malafide practice for this intentional & illegal fever to some unauthorized person. Under these circumstances I request to your good self to intervene into the matter, let me know the whole details of this connection in writing along with the supporting documents for my further administrative action and please disconnect supply of electricity to this connection as early as possible. Your early action will be much appreciated. Regards Sincerely Yours Ankhi Nath Date :
        Aug 14, 2020
        Complaint marked as Resolved 
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          J
          John Grosser
          from Bengaluru, Karnataka
          Feb 20, 2014
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          Address: Kolkata, West Bengal

          To Whom it may concern, I have made written queries about the electric line being supplied to an illegal occupant on my property at J L no 7 under Moricha gram. Since the police report rec through the minority commission holds the trespasser under sec 145 Cr Pc Will the manager in incharge make descreet enquiries as to the mode and method of line received by the illegal occupant at Baikantapur? Please be informed I legally own the plot no 146 and pay bills as consumer from Kamdevpur customer center. Gram Panchayat Moricha is well aware of the taxes paid for three plots owned by me. Plot no 146, 145 and157, Since we are law abiding senior citizens we request prompt and speedy remedial action in the matter. Thank you, Mr J L Grosser,
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            S
            SANJIB KUNDU
            from Port Blair, Andaman and Nicobar Islands
            Feb 15, 2014
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            I Sanjib Kundu filed a application on 18/12/2012 for surrender and permanent disconnect the Electric Line. Not only that on 09/04/2013 I also filed another application for meter surrender. But till date they have not any initiatives of my application. My Consumer No. is A110231, Consumer Id[protected] and Meter No. - G019748.

            The In charge of WBSEDCL in 217, S.B. Roy Chowdhury Road, Nimta, Kol-700049 also misbehave me.

            In this situation I earnest request to you please take necessary action other wise I will take Lawful action.

            Thanks & Regards,

            SANJIB KUNDU
            [protected]
            Aug 13, 2020
            Complaint marked as Resolved 
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              S
              samajdar78
              from Kolkata, West Bengal
              Jan 16, 2014
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              Address: Kolkata, West Bengal

              TO,
              The Chair man,
              WBSEDCL,
              vidyut bhawan


              Dear Sir,
              i sri Anirban samajdar from barasat sir please give me new connection of electricity early as posible folling pertigulers are below,

              My Quotation Date - 12 nov.-13
              My Appllication no - [protected]
              Memo no - [protected] /Quot/03
              Recipt no[protected]
              Recipt no[protected]
              Date-24.12.2013
              Aug 14, 2020
              Complaint marked as Resolved 
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                N
                N. Saha
                from Kolkata, West Bengal
                Dec 7, 2013
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                Address: Hooghly, West Bengal

                To Dated: 07.12.2013 The Sub Divisional Office West Bengal State Electricity Distribution Company Ltd Serampore, Hooghly. Sub: Excess billing due to Wrong Meter Reading Ref: Consumer Id[protected] Dear Sir, I am sorry to inform you that, I am Nirmal Saha of Chotobelu, Arobinda park, Serampore, Hooghly Consumer id is respectively –[protected], on 6.12.2013 I have got electric bill from the period 13.8.2013 to 20.11.2013 of Rs. 6709/- unit consumed previous reading 5589 (13.8.2013)current reading 6562 (20.11.2013)= unit consumed 973. After getting this I have been shocked and physically saw the meter, I saw that meter is showing 6127 on 7.12.2013 at 8 AM. Your representatives have shown 6562 before 18 days from today (7.12.2013) so how is it possible? I am sorry to say that this is for pure negligence and blunder. I therefore requesting you if you like you can send your representatives again to show the meter, or send the bill for previous reading 5589 to 6127 upto 7.12.2013 = 538 units after getting fresh bill I shall pay the amount, also instruct your meter reading representatives not to do this kind of blunder in future. Enclosed: bill C.C to Bidyut Bhavan (Salt Lake) Yours faithfully Nirmal Saha Mob. [protected]
                Aug 14, 2020
                Complaint marked as Resolved 
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                  S
                  srimanta chandra
                  from Kolkata, West Bengal
                  Dec 2, 2013
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                  Address: Paschim Medinipur, West Bengal

                  To
                  The Chairman,
                  Vidyut Bhawan,
                  Kolkata

                  Sir,
                  With due respect and I want so say that on 31st May, 2013 some technical staff and station manager of Balichak Customer care Center inspected our premises and found a very small rejected(joint at middle) one sq. mm local wire.And they said that you by pass the meter from nearest LT overhead line for poultry purpose.But we already have domestic LPG connection.The true fact is that the joint which was also found at the angle was made by WBSEDCL stuff at the time of replacing the meter which was very old(Watch type energy meter).They joint the 6 sq. mm two core cable with 10 sq. mm cable(old) at that time.Then the Balichak staff disconnect the line and took the energy meter with them.There after they sent provisonal assesment bill of huge amount Rs. 109026.00.After appealing at wbsetcl the bill was reduced and paid by my father.But without energy meter Balichak Customer care consecutively send electricity bill and did not connect the line.The behaviour of station manager, A.kumar Balichak CCC not good.My family is very poor and my mother is very ill.I also outside from my home near about 2yrs and six month.Only two family members are there.
                  There fore, I pray that you would be kind enough to investigate the matters and connect the energy meter.

                  Thanking you,


                  With regards,
                  Srimanta Chandra
                  Engineer(Electrical)

                  Mob. [protected]

                  Meter connectin by name Late Sri Kalipada Chandra
                  Consumer id :[protected]
                  Consumer No.:L010424
                  address: Fatebrh, Lowada, Medinipur
                  Aug 14, 2020
                  Complaint marked as Resolved 
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                    A
                    ASHIVAN VERMA
                    from Durgapur, West Bengal
                    Nov 29, 2013
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                    Address: Burdwan, West Bengal

                    Dear sir,
                    I would like to introduce myself as an entrepreneur intend to set up
                    poultry Farm in janardhan sair, Ethora p.s Asansol ( N) P.S . In this
                    regard i applied for electric connection for commercial purposes via
                    ref No -[protected] Dated 18.613 to Station Manager, Domani asansol
                    dist Burdwan but i received letter from them stating that due to non
                    electrified zone they could not give connection.
                    Moreover i personally met with Sm and again he told some thing but
                    asked me to go for new transformer if i want to take line . I
                    approached divisional Manager and perhaps he was kind enough to talk
                    to station manager himself and requested him to do work . The
                    station manager asked me to go turnkey basis for which i give
                    application on 19/9/13 requesting for re inspection and estimation of
                    overall expenditure . The station manager assigned one contractor who
                    did inspection and estimated that 11 poles is required in order to
                    take connection . unsatisfied with his estimate i again approached DM
                    who asked acting SM as SM is on leave to do re inspection and he said
                    12 poles is required and he too asked his contractor to do my work .
                    I would like to bring in your kind attention that this place is
                    influenced by broker and contractor and intentionally they are
                    harassing consumer for their selfish gain .
                    Further i am astonished how they denied earlier saying it is non
                    electric zone and ON turnkey work with contractor they are ready to
                    execute work as i have to bear entire cost of poles and wires etc
                    which is beyond my reach financially. they are also increasing
                    numbers of poles to increase work expenditure so that they could gain
                    good profit. I would like to say that my site hardly 300m away from
                    road where already connection is given to school . poultry Farm
                    doesn't require much load as i will using 6 to 10 bulb of 100 watt and
                    small motor to pump out water.
                    I would be grateful if you could look into this matter as already 5
                    month is over and i am still in dark as how much i am likely charge
                    for connection as they i have not given estimation also.
                    In my perception their mere object is extract money from me and this
                    only reason they simply want to ignore or give unreasonable excuse to
                    avoid my case. In spite of my written application regarding estimation
                    of overall expenditure they have not given so far any written letter
                    from department and they are keeping demanding money verbally .
                    however they have done inspection many times but on that basis also
                    they should given us estimate and if they want to do re inspection
                    even then by this time they would have given some concrete picture
                    about status of my case. Few days back some person called asking me to
                    visit site for re inspection but didn't turn up . Now even DIVISIONAL
                    ENGINEER ARE NOT TAKING ANY INITIATIVE TO TAKE SOME ACTION EVEN I AM
                    MEETING HIM SEVERAL TIMES. ALL THEY WANT IS TO GIVE THIS TASK TO SOME
                    CONTRACTOR AS PER THEIR WISH.
                    I hope you will take appropriate step to bail me out this trouble as
                    i having huge loss because o[censored]nable to start my project .


                    Thanks & Regards
                    ASHIVAN VERMA
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                      R
                      RoyMukti
                      from Bengaluru, Karnataka
                      Nov 18, 2013
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                      Dear Sir, I applied for a new connection under Andal Electric Supply on 22/05/2012. After a long wiat they inspected my site on 06/08/2012. I waited & waited & waited. They asked me to deposit quatiotion money on[protected]. I deposited the same on[protected]. But teal now I did not get my connection. Can you tell me what is the reason? My details are given below. Name- Tara Rani Roy. Application No- [protected] Consumer No- Ref. No[protected] ph- [protected] Amount deposited- Rs. 200/- as application fee & Rs.1642/- as quation fee
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        S
                        SuvrajitKoley
                        Nov 7, 2013
                        Resolved
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                        Sir, I am a WBSEDC Consumer. I live in Kankrakhuli (Vill+P.o.-Kankrakhuli, Dist-Hooghly, Pin no.-712302, Westbengal). In this place, many people steal electric for their home or other purpose. I informed Dhaniakhali WBSEDC office. But, they could not any step. Even, I informed Dhaniakhali Police but they also neglect it. Please take some necessary step. Don't encourage it. Regards.
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          I
                          Indrajit Sanyal
                          from Raghunathpur, West Bengal
                          Oct 29, 2013
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                          ELECTRIC THEFT FROM THE ELECTRIC POLE Dear Sir, I am an anonymous person unwilling to disclose my identity for some security reasons. I want a strict legal action be taken by the officers of WEST BENGAL STATE ELECTRICITY DISTRIBUTION COMPANY LIMITED against some people in my locality who are thefting electricity from the local electrical poles every day. These people regularly theft electricity and they use to provide electricity to those people who don't have electricity on rent.Even they use for their regular activities such as loud speakers, wedding ceremony etc.If you will visit our area you will see a lot of over wires by which they are doing this theft and i believe that some of the local employees are helping them in this kind of activities for which they use to pay them a huge money. It is therefore please visit to our place and take serious action against them.The place where these activities are going on the address:SARBAMANGALAPALLY, BAGANPARA MALDA PIN 732142
                          West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
                          Dear Sir,
                          I am an anonymous person unwilling to disclose my identity for some security reasons. I want a strict legal action be taken by the officers of WEST BENGAL STATE ELECTRICITY DISTRIBUTION COMPANY LIMITED against some people in my locality who are thefting electricity from the local electrical poles every day. These people regularly theft electricity and they use to provide electricity to those people who don't have electricity on rent.Even they use for their regular activities such as loud speakers, wedding ceremony etc.If you will visit our area you will see a lot of over wires by which they are doing this theft and i believe that some of the local employees are helping them in this kind of activities for which they use to pay them a huge money.
                          It is therefore please visit to our place and take serious action against them.The place where these activities are going on is-Moukhali, Chandkhanpara, PO-GIP Colony, PS-Jagacha, Santragachi, Howrah-711112.
                          It is going on all over moukhali chandkhan para area.

                          These people must be punished so that we can live a peace and honest life.
                          GOPI BALLAV SAU, 2012


                          ELECTRIC THEFT FROM THE ELECTRIC POLE
                          Dear Sir,
                          I am an anonymous person unwilling to disclose my identity for some security reasons. I want a strict legal action be taken by the officers of WEST BENGAL STATE ELECTRICITY DISTRIBUTION COMPANY LIMITED against some people in my locality who are thefting electricity from the local electrical poles every day. These people regularly theft electricity and they use to provide electricity to those people who don't have electricity on rent.Even they use for their regular activities such as loud speakers, wedding ceremony etc.If you will visit our area you will see a lot of over wires by which they are doing this theft and i believe that some of the local employees are helping them in this kind of activities for which they use to pay them a huge money.
                          It is therefore please visit to our place and take serious action against them.The place where these activities are going on the address: Village- Kenduali, Post- Belari, P.S. - Shyampur, Dist.- Howrah, Pin.- 711315
                          It is going on all over kenduali Roy para area.
                          These people must be punished so that we can live a peace and honest life
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                            Tania Parveen
                            from Mumbai, Maharashtra
                            Oct 6, 2013
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                            Address: Kolkata, West Bengal

                            Hi Team, this is not the first time when i inform you all about the same things.but we the villagers are not getting any result and faced the power cut problem every day. We already informed west Bengal Stat Electricity Bord but they neither visit our village or take any step to stop this problem. Can you please help us to solve this problem ? Awaiting for your reply Thanking You The Villagers of Matiagacha P.O: Matiagacha PS: Barasat North 24 PGS Kol. 700135
                            West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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                              ShubhankarDey
                              from Bhubaneshwar, Odisha
                              Oct 3, 2013
                              Resolved
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                              Address: Jalpaiguri, West Bengal

                              Dear Sir, I have applied for new electric connection more than one year back (march'12) & we have deposited the quotation amount on Sept'12 but till now we didn't get the electric line. We have come to know that our application is approved & two pole(s) has been sanctioned & the order of giving the line is on process. But suddenly I have come know from some third person but reliable source, that it will take a long also but if I shall agree to pay extra then it will be done within two days only. So, please suggest me what should I do now to get the connection earliest. Regards, Shubhankar Dey Oodlabari, PS.Mal Dist. Jalpaiguri, 735222
                              Aug 14, 2020
                              Complaint marked as Resolved 
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                                A
                                A Naskar
                                from Mumbai, Maharashtra
                                Sep 27, 2013
                                Resolved
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                                Address: Howrah, West Bengal

                                This is to inform you that the electric bill of consumer no C112466 is very high from last 9 months .I do not use electricity during the day, only minimum use in the evening. So i am not satisfied about the bill, i think there is some dispute in the meter box plz check meter box. meter no ML526144 Your are therefore, requested to look into the matter so that necessary action may be taken at the earliest. With thanks, Yours Faithfully. Rabin Naskar Vill + Po :- Sahapur, Dist :- Howrah P/h :- [protected] E-mail :- a.naskar.[protected]@gmail.com
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  goura22
                                  from Silapathar, Assam
                                  Sep 23, 2013
                                  Resolved
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                                  Resolved

                                  I am a WBSEDCL CONSUMER, Consumer ID-5120A9820, Category- A(DM-R). In my bill there is showing Outstanding Amount for 04-2000, 05-2000, 09-2001,10-2001, 06-2002. Our electric supply office is BANPAS Electric supply. Me and My Father went to the Station Manager of BANPAS Electric Supply to show the PAID Receipt of Those Period Bill (Showing Outstanding) FOUR times, And also submitted XEROX copies but they denied to give recived copy. Still now we are getting Notices on that topic with Power Cut warning. We want Justice.....
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
                                  Very Bad Service!!!
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                                    Bikash Samanta
                                    from Gurgaon, Haryana
                                    Sep 19, 2013
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                                    Address: Purba Medinipur, West Bengal

                                    I've applied for a new connection 6 months back but connection not received yet. This connection is under Chaitanyapur, haldia division. Agreement has been done in the month of July but meter not received yet. Please look into the issue at the earliest. My details are given below. Name: Prakash Samanta Application Number: [protected] Consumer Id:[protected] Contact no - [protected]
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                                      KALLOL_DATTA
                                      from Kolkata, West Bengal
                                      Sep 18, 2013
                                      Resolved
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                                      Resolved

                                      THE ELECTRICITY BILL WHICH WE ARE NOW GETTING IS NOT VERY GOOD, DUE TO THE REASONS GIVEN BELOW: a) PRINTING IN THE BILL DOES NOT LAST LONG. b) ONE CANNOT UNDERSTAND HOW THE BILLING IS DONE.PLEASE TAKE PROPER STEPS SO THAT A CUSTOMER CAN UNDERSTAND HOW THE AMOUNT IS CALCULATED.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      THE ELECTRICITY BILL WHICH WE ARE NOW GETTING IS NOT VERY GOOD, DUE TO THE FOLLOWING REASONS GIVEN BELOW:
                                      a) PRINTING IN THE BILL DOES NOT LAST LONG.
                                      b) ONE CANNOT UNDERSTAND HOW THE BILLING IS DONE.
                                      PLEASE TAKE PROPER STEPS SO THAT A CUSTOMER CAN UNDERSTAND HOW THE AMOUNT IS CALCULATED.

                                      MY CONSUMER ID. NO. IS:[protected]. CON. NO: D011330.
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                                        Somnath Paul
                                        from konnagar, West Bengal
                                        Sep 11, 2013
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                                        Address: Hooghly, West Bengal

                                        With reference to the above we are inform you that, I am lived in Kanaipur Hari sava Konnagar PO Kanaipur PS. Uttarpara Pin No-712235.Consumer ID.[protected]. Since last 3 months I am receiving very high electricity bill from WBSEDCL Konnagar. Actually we are using 3 fans, 1 Tube lights and Fridge but the Electric bills are coming above 1200/month which is very much high than what it should be. I have a doubt in my mind that either Electric Meter is not working properly or someone is doing Electric theft from our meter as we are unable to check what exactly happening because the meters are locked in a room. So request you to kindly look into it & resolve it as soon as possible.
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