West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

My consumer no is A585037 and consumer id is[protected] at Math Chandipur, East Medinipur region. Everyday we witness extreme low voltage of 120-130V 5pm onwards along with massive load-shedding at a stretch about 4/5 hours. The problem is thickening more and more during this puja season. If you can't provide sufficient service, why are you taking up more and more customers to feed? Your service is extremely despairing....

Dear Sir /Madam, first of all congratulate you for improvemt in your connection and service. But I have a small query and complain. I register a docket (docket no.[protected] due to power failure only in our house in our locality on 29th September, 2014 at around 2:30 pm. The servicing persons came at around 5 pm. They checked the connection and suggested to change the complete wire that connected our house meter from street pole and they...

Dear S.E.(Comm.) & RGRO & Asst. Manager(HR & A), At first thanks for the good work and continuous and without break power supply. However, would like to bring to your notice a few problems related to customer service(Consumer ID[protected] /[protected] At first, the age being the AGE of OUTSOURCING and WBSEDCL is also not way behind, hence they too outsourced their meter reading job to some vendor. The vendor came...

Sir, I am Gobinda Chandra Ghara, a new consumer of Nandakumar CCC. I had applied for new connection two years ago. I had deposit Rs.-200/- as Earnest money on 09/04/2012(ref no. [protected]). The WBSEDCL Representative made his inspection on 14/06/2012. I had deposited Rs.- 800/- as House SC Charge and Rs.- 922/- as Security Deposit on 25/09/2012. On 23/08/2014 they had installed a new meter but it is defective. ACCORDING TO YELLOW READING...

Electric meter was installed in my flat dated 5th May 2014, meter no. B1267385, Service connection number[protected]. I have not yet received any bill inspite of follow ups with these people. I fear that they would send me a bill suddenly with some exorbitant charges and it would also be under higher slab. Please help regarding this issue Following are my details: Name - Rajib Dutta Address - Flat 504, 4th Floor, Block A, Big Sadhukhan...

I, Bibhas Maity, resident of 4/F Old Calcutta Road, Muktapukur, Near Sweeper Qtr. My consumer ID No. is[protected], For last 6 months my Electric Meter was defective, however which has been changed few days before. As my meter was defective the meter reading must be generate as an average bill. In spite of that my bill was generated triple than that average bill. However without delay I have paid my first quarter bill. Please rectify the amount...

Dear SIr,

Here I am complaint against your field supply staff Kalyani WBSE who are going to fix my supply point problem, they came to visit against complaint but not fix the issue every 7 days after we are suffering no power at my residence.


I want it should fix properly, so that I no need to complain after 7 days for same issue. my current complain no is[protected].


hope you will...

sir i am a consumer of WBSEDCL, BAGNAN-II ES .I get connection on 30/10/2013 meter no landis L2906825 service connection no[protected], company takes four time riding but still now i did not get any electric bill, I also complain in office at bagnan II on 14/08/14 but still i did not get any response ....

DEAR SIR/ MADAM, I pankaj Mukherjee from mogra, hooghly want to inform you that, from last 6 month my house metre in my name was stopped working and for that when i and my family member goes to our local office at Mogra for submitting the application, they simply ignore the matter and told us that they aware about it and do the need full in time. But it already 6 month over and still now it not replace and due to that i have to pay...

Dear Sir Under consumer ID No[protected] undersign being applied for fresh connection at New Town, Balaka Abasan of action Area-1, Kolkata-700156 on 23.08.2014 by e payment.Till date status shows Connection Working on my visit at New Town Electric Company Ltd on 05.09.2014 came to know for New Town online system is not valid unndersign amaze to see how your system generated quotation for said address & collected e payment for same.On my...

Dear Sir/ Madam, This is to inform you that I am not staying at the residence at Anandahdhara, Haldia due to professional reasons. Recently, I cam to know that my energy meter is defective and already applied for replacement on Sep 04, 2014. I have also received a huge amount electricity bill of Rs. 2133.00 for the month of Sep-Nov 2014 (Invoice Number #[protected]. Therefore, I would like to request you to revise the said energy...

Dear Sir Under consumer ID No[protected] undersign being applied for fresh connection at New Town, Balaka Abasan of action Area-1, Kolkata-700156 on 23.08.2014 by e payment.Till date status shows Connection Working on my visit at New Town Electric Company Ltd on 05.09.2014 came to know for New Town online system is not valid unndersign amaze to see how your system generated quotation for said address & collected e payment for same.On...

I tried to payment electric bill on 4/9/2014 which amount Rs.456.49/- through my PNB inter net Banking but not success.This amount is not credited my pnb account till now. Transaction details as follows... Transaction Date Instrument ID Transaction Remarks Debit Credit Account Balance 04/09/14 BILLDESK /MPNB[protected]/[protected]/e bill 456.49 33, 857.89 Kindly take soon necessary step for this problem and oblige.....

i had paid online on 1st sept 2014 for consumer id[protected] 01-Sep[protected]Sep-2014) TO TRANSFER INB West Bengal State Electri WBSEDCL Payments MSBI[protected]IGY9870911 TRANSFER TO[protected] 1, 775.49 the reciept for the same have not been mailed or updated in my account...

Hi, I have a flat at kestopur where no one is staying since April, 2014.Still electricity bill is coming around 1000 per month.meter number:T2182367.CONSUMER ID:[protected] Biling amount for Jul, Aug and Sep, 2014 came around 2952.27 while there is no one staying in the flat since april, 2014. After receiving this bill I immediatedly made a complaint in the electricity supply at Krishnapur branch.There I got a bad experience .according...

Respected Sir, I Sri Durgadas Patra, (C.T.), inhabitant of Trinath Building, GC19 Narayantala west, Baguiati, North 24 Pgs, kolkata 700059 po Deshbandhu Nagar, wrongly paid double through Net Banking System because of connection failure.My double e-payment follows:Transaction ID:MSBI[protected], Date:29.08.2014 20:42:12 Payment Gateway :BILLDESK Billing Office :KRISHNAPUR GROUP E/SUPPLY BP.No :[protected], Consumer ID :[protected], Name :Durgadas...

dear sir, my name is aloka rani das, my connection id[protected], saratpally, inda, kharagpur, inst no : 04361736, meter no : L2656987, dear sir, after installing the new meter i am seeing that the bill is definitely un actual, because i am alone in my house, my usage is 1 fan, 2 tubelight, 1 fridge, 1 tv and one motor pump for water which is used 10 to 15 minutes in a day, and my currant bill is 3781.00 for 3 months, you can check my...

Dear Sir, I have paid my bill for the month sept. 2014 invoice no.[protected] online at WBSEDCL today 01/09/2014. my money has been deducted from my account pyament is complete but i didn't get any receipt for the same. my ID[protected] . please do the needful to send me the confirmation mail and sms or else tel me what to do. thanking you....

To, The Chairman West Bengal State Distribution Company Limited Vidyut Bhavan Block - DG Sector-II, Bidhannagar Kolkata - 700091 Sub : Complaint against shut down of power supply on regular basis Respected Sir/Madam, This is to bring your kind attention that I, Barsha Mahato(Consumer Id :[protected], a permanent resident of Bandwan block of Purulia district, want to inform you that we, the residents of our locality is...

I am suffering for the past 2 months the electricity department is delaying my refund amount I have requested innumerable times for it and they keep on telling you need to wait if I delay to make a payment of the bill they charge me interest late payment charge or disconnect our connection now when it is there time to pay me back my due amount they are delaying, will I receive an interest the number of months they have kept my money. Need...