West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

My consumer I'd is[protected].I have paid my bill through SBI online banking today.Tr I'd is IG00FFWUJ6 for rs 2356.00.Bank shows this transaction is success but till now no eslip or email or SMS received. Please confirm it through email.Thanks.

My consumer id is[protected]. On 05/11/2014 I paid my electric pill by e-payment. But my bill still show this WBSEDCL website. My bill details is- (1) Transaction ID: S47244752, Description: VbyV/PRCR/[protected]/[protected]:49:14/EFT, Rs. 2820.16 & (2) Transaction ID: S47245096, Description: VbyV/PRCR/[protected]/[protected]:00:38/EFT, Rs. 2820.16 Date: 05.11.2014. Both time amounts debited from my Account but my bill still show as UNPAID BILL. Account Details: Payment Gateway: UCO Bank (Card) Branch: Gazole IFSC Code: UCBA0002352 Name: RAJIB KARMAKAR Account No. [protected] So you are requested to refund my amount (Rs. 2820.16 + Rs. 2820.16) Total Rs. 5640.32 in my said account.

Sir, I am Dulal chandra Maity. Village- alangiri, P.O- alangiri, P.S- Egra. Dist- Purba Medinipur. Postal code- 721420. I am 82 Years old man, all i want is to a electrcity connection at mmy house. I have applied for the connection in march 2013. Paid required payment . They handed me documents and a work order number. But still i am in dark. I have visited electric office more then ten times which is 15 Kilometers from my home, every time they promise me to wait for one month . They changed work order number for four times. Few days ago a person came to my house introduced himself as a assistant of the electric contractor, he asked for 20000 Rupee as a bribe and said that if i do so with in 24 hours they will connect my electric connection with meter. sir, there are more five to six house here, they all are ST, SC and OBC. They also facing the same problem. Is it a out of the world wish in this stage of my life??? Please take some action.

Sir, i have made a transaction on 11th November, 2014 for new connection. On wbsedcl. my payment was debit card.My balance deducted from my bank a/c. But in my login for new connection the payment received was not generated. Transaction details in my bank shows: NET TXN: BILLDESK AYBK[protected] WBSEDCL My Application No- [protected]. Name-Pradip Das Ph-[protected] Please confirm the status

Hi, I have received a bill amount of 25600 in September. I have already paid the amount to avoid any discontinuation of electricity. But I request you to send me the correct bill and adjust the amount I already paid in the upcoming months. My details are as below: Consumer Id:[protected] Name: MANGALA BANERJEE(CHAKRABORTY) Billing Office: GANGANAGAR CUSTOMER CARE CENTER Mobile No-[protected] e-mail:susmitaghosh.[protected]@gmail.com Thanks, MANGALA BANERJEE(CHAKRABORTY)

sir, i have made a transation on 6th november, 2014. on wbsedcl. my payment was debit card.My balance cutted from bank a/c but i have no recept. But i have got one sms from sbi. It shows one WBSEDCL transation id.[protected]. please tell my bill payment is complere or not. consumer id.[protected] SBI A/C-[protected] DEBIT CARD NO-[protected]

Hi, I am Md Afaque Azam my Consumer Id:[protected], I have pay my bill of October by online payment mode but today I get new bill receipt here i found the bill of October is in Due amount. My payment Details are Below. Transaction ID: AUNI[protected] Date: 23.10.2014 20:39:22 Payment Gateway: BILLDESK Billing Office: GOALPOKHER CUSTOMER CARE CENTER BP. No: [protected] Consumer Id:[protected] Name: MD. AFAQUE AZAM Invoice Number:[protected] Bill Paid For: OCT2014 Payment Mode : E-Payment Received: Rs. 300.00 Please solve my Issue as soon as possible.

I, Swapan Kumar Biswas, on behalf of my Late mother Smt.Binapani Biswas, resident of Dandapani Tala Ghat Road PO-Nabadwip Dist.Nadia Pin Code-741302. My consumer ID No. is[protected] Meter No.18894, For last 6 months I have received my Electric bill amount double than the regular . I think there will be some defect in my Meter . However without delay I have paid my last bill. I request you to check my meter earliest before the next bill generation . Thanking You!!!. Regards, Swapan Kumar Biswas mob - [protected]/[protected]

Consumer id[protected]
Name -smt. Rama goswami

Office- rahara electricity board,

Huge amount bill is showing in my meter- rs-11000(For three months approx)

Kindly adjust the as soon as possible.. I can't effort this bill amount.

Dear Sir/Madam, This is to bring under your notice that I am a registered customer on WBSEDCL portal (Consumer Id:[protected].) and have been trying to pay the electric bill for the September-November 2014 quarter online via the WBSEDCL web portal for nearly one month continuously now but have not been able to pay till date. Whenever I try to click on the select boxes beside the monthly break-up of the bills in the Pay Bills section in WBSEDCL portal none of the boxes gets selected and the payment remains a failure. Even after repeated calls to probably every phone numbers provided on the bills and as informed by the Customer Care executives I have not got any fruitful solution and they bypass my problem and give vague and unrealistic replies. Please take the pain to address my trouble as soon as possible and troubleshoot it so that I can pay my electric bill online as I live far away from my home and going to the Electric Office and depositing is not an easy option to me. Please take necessary steps soon and oblige me. Thanking you, Yours faithfully, Sukumar Mukherjee.

I, the Secretary, Kendriya Vihar Co-operative Housing Society Ltd, Kendriya Vihar, VIP Road, Kolkata 700052, a housing of Central Government officers has received complaints from its large numbers of Members that, inspite of making arrangement with the Bank, agreed by the WBSEDCL for making payment of bill through ECS (UNLIMITED), the personnel of WBSEDCL are often threatening some old and senior citzens consumers that they are going to disconnect their connections for non payment of outstanding bill .Where as Bank has paid and regularly paying all bills raised by the WBSEDCL . It is not understood how and why such people are often allowed to raid our premises and threatening our members most of whom are cardiac patients . When challenged the fellow has asked the consumer to contact the Tegharaia office, which is not possible for such almost invalid people . If at all some arrear bill (outstanding or old arrear) is required to be paid by the consumer, the same can i) either be added to the current bill convincing their (consumer's) banker to make payment or ii) can depute a personal with a letter of identity in the society office any convenient to collect the amount, since it was a fault of the Electricity department AND NOT OF THE INDIVIDUAL .I on behalf of the society assure you that all kind of co operation and assistance will be provided by the society to WBSEDCL to collect the same . Thanking you and assuring all kind of co-operation . But Please stop harassing our senior brothers and allow them to live peacefully . G.Mukhopadhyay Secretary, Kendriya Vihar Co-operative Housing Society . [protected] /[protected]

Dear Sir, We have made our electricity bills payment ill August. In the wbsedcl portal we are not able to get the BILL for the month of September, 2014. Please help me in generating the bill. Regards For Universal Bituminous Industries Pvt. ltd. N.Kapani DIRECTOR

My consumer no is[protected] from vill: Jamalchak, PO: Sibaramnagar, PS: Sutahata, PIN: 721635, Purba Medinipur, We are facing extreme low voltage every day especially after 5pm. Power cut offs are another important issue that even happens for seven to eight hours a day on camplaining at the customer care number [protected] they say maintenance is going on but no prior information is given to us. We stay at very interior part of the village hence water becomes an important issue due to this kind of fluctuating electricity supply. Previously a mass compaint was made addressing to the Station in charge on 18/11/2013 with complaint no 3417 but no resolution happened till date.

As per WBSEDCL personal (electric consumption unit recorded person), my flat meter is defective, because he can't take any reading. That's why I have not got my bill. So my earnest request to WBSEDCL authority to take fruitful step that the problem (Bill and meter replacement), how can be solved.

My Consumar Id[protected] Name SABIR ALI SHEIKH My bill online payment compilite but also status so bill pay pleasce help me 09-Oct[protected]Oct-2014) TO TRANSFER INB West Bengal State Electri WBSEDCL Payments ASBI[protected]IG00BBLIA1 TRANSFER TO[protected]

Sir I have paid two part payment one of bill through EVM Machine and another of computer payment which is used through your staff at Lalbagh Murshidabad, My consumer Id is[protected] name Prasanta Kumar Nayek I have paid 105/- excess paid against Bill amount was 1895 and paid amount was 2000 receipt No 190807 dt 10 Aug 2014 and next payment receipt no[protected] dt 11 Aug 2014 Rs 3788/- and my next bill amount is 4933/- and shown the excess amount not reduced . All bills and payment receipt herewith attached with this complain Pl clarify the same and will be reduce next bill Thanks

WBSEDCL CONSUMER ID:[protected] &[protected] Payments through net banking of S.B.I Ref no:- ASBI[protected]CH15272040 TRANSFER TO[protected]/ Rs-464.49 & Ref:-ASBI[protected]CH15272231 TRANSPER TO[protected]/ Rs1164.49 DATED ON 12.10.2014. the receipt for the same have not been mailed or updated in my account...

My consumer id is[protected]. 4/10/2014 this date i paied my electric pill by e-payment. But my bill still show this wbsedcl website. My bill details is - transaction id: ctx[protected]
Date: 04.10.2014 08:08:39
Payment gateway: icici (Card)
Billing office: fulbari customer care center
Bp. No: [protected]
Consumer id:[protected]
Name: md. Emazuddin sk
Invoice number:[protected]
Bill paid for: oct2014-dec2014
Payment mode : e-payment
Received: rs. 882.00

Dear sir, I Golok Behari Majumder, vill-altore bangapara, gazole, malda consumer id[protected] pay my bill of Rs.263 through netbanking and after succesfully transaction I have not any receive. kindly send this receive through email. mail id: [protected]@gmail.com. or contact me [protected]. Thank you.

My consumer no is A585037 and consumer id is[protected] at Math Chandipur, East Medinipur region. Everyday we witness extreme low voltage of 120-130V 5pm onwards along with massive load-shedding at a stretch about 4/5 hours. The problem is thickening more and more during this puja season. If you can't provide sufficient service, why are you taking up more and more customers to feed? Your service is extremely despairing.