| Address: Chennai, Tamil Nadu, 600032 |
| Website: whaaky.com |
Dear whaaky Team,
I bought 5 koutons checks casual combo in ur whaaky online site that Items not Koutons, very very worst Quality. so return my amount.
My Mobile No.[protected].
Dear dhakshin dhakshu
Your Order ID : S[protected]
Payment Mode : COD
Order Placed on :[protected]:54:43
You have done all the hard work!! Now sit back and relax. We will send you an E-mail and SMS once your order is dispatched to your address.
Order Details :
S.No Item Name Short Description Order No Qty Estimated Dispatch Date Price
1 5 Koutons Checks Casual Shirts @ 1049
5 Koutons Checks Casual Shirts
S[protected] 1 Ships in 7-10 business days Rs. 1049.0
Shipping Address :
dhakshin dhakshu
no.3 1st floor, kamatchi amman street sathyamoorthy nagar, ekkaduthangal chennai-32,
CHENNAI, TAMIL NADU-600078 Total Amount Rs. 1049.0
SD Cash Redeemed Rs. 0.0
Shipping charges Rs. 0.0
Cash Handling Charges Rs. 150
Payable Amount Rs. 1199.0
Note : Post Shipment, the delivery of your item(s) will take anywhere between 1 and 4 days depending on your location. For any queries, kindly mail to [protected]@whaaky.com
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Complaint marked as Resolved
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2016
Whaaky.com / Way2Online Retail Customer Care's response Dear dhakshin dhakshu ,
We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement-Refund. As per our replacement- Refund policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement-refund.
Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016
Note:
1) The defective product should be dispatched within 4 business days for replacement of the same.
2) Kindly do not forget to mention the order number
Regards
Your friends from Whaaky
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.
I have ordered Nokia 5223 mobile @ 1399 via Order No. S[protected] on 23.02.2016. But till date It is not shipped nor delivered.
At the time of booking, they mentioned that items will be shipped within 7-10 days and it has already elapsed more than 15 working days but till date I didn't get any information regarding shipment or delivery.
It's really disgusting attitude & working culture of Whaaky.
Further i tried to make calls several times & but no one answer on the same and also wrote so many mails but i did not get any response till now.
Kindly look into matter and do the needful at your end and either deliver the goods or make refund of money in my account which already paid.