| Address: Hyderabad, Andhra Pradesh, 500016 |
| Website: www.whaaky.com |
Dear Sir / Madam,
I had Ordered Items (Shoes) from website http://www.whaaky.com on Dated[protected] against Order No.’s: S[protected] ; S80118524 with delivery within between 1 to 4 days as they mention with order booking with my Credit Card. But to till date neither I get my Ordered Items neither got refund of my money. In-between this period I tried to contact them with Phone No.[protected] but unable to connect only 2 -3 times I succeed to talk with them but on explaining my problem they disconnect the line. Similarly I have sent them so many Emails and reminders on their Email id ([protected]@whaaky.com) regarding this matter but didn’t get any reply. I am totally feeling harassed by this website. Kindly, help me in getting my whole refund amount and do the necessary legal action to against them.
Thanking You.
Regards,
Vijay Kumar
Shipping Address :
VIJAY KUMAR
R/O TIKA LEHSAR (BHARGAV NIWAS),
NEAR VED MANDIR, P. O. YOL CANTT.,
TEH. - DHARAMSHALA, DISTT. - KANGRA,
HIMACHAL PRADESH - 176052.
M - [protected]
E Mail id : [protected]@gmail.com
Complaint marked as Resolved
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2016
Whaaky.com / Way2Online Retail Customer Care's response Dear customer,
This is to inform you that we have refunded your amount in your account. The details pertaining to the refund are as below:
Transaction Ref id :-[protected]
Refunded on: 06/04/16
Regards
Your friends from Whaaky
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.