-Nov.3, 2015,
-Product order no. S[protected],
-i have ordered memory card for Rs. 1199 on 26.10.15, and i receive it on Nov.3, 15 and i found the card was defective and i made a complaint to the company on Nov.5, 15, they inform us to send the product but the information was clear that how can i send the product and after that i didn't get any reply for their support team till now..
[protected] we tried to contact this number but no response
- require a refund
Feb 24, 2016
Complaint marked as Resolved i got my refund yesterday from WHAKKY...
i am really glad for your service...
thanks for your support...
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Jan 28, 2016
Whaaky.com / Way2Online Retail Customer Care's response Dear Ramkumar,
We verified your complaint post receiving images from you. We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement-Refund. As per our replacement- Refund policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement-refund.
Way2online Retail Private Limited
Syed Sajid,
No 1-8-319/2,
Patigadda Road,
Begumpet,
Hyderabad – 500016
Note:
1) The defective product should be dispatched within 4 business days for replacement of the same.
2) Kindly do not forget to mention the order number
Regards
Your friends from Whaaky
Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.