Whaaky.com / Way2Online Retail Complaints & Reviews

Address: Hyderabad, Andhra Pradesh, 500016

Website: WWW.WHAAKY.COM

This is Praveen, I order NOKIA [protected]@1649.
I received that product successfully also.

After Received the mobiles, i insert sim card in that mobile, Then it shows as "Sim Card" Failure, Please insert Sim Card.

Then i am going to NOKIA Service Center, They are asking about bill, but we have no bill that product.

Now i want to return my money as early as possible...

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Address: Hyderabad, Andhra Pradesh, 500027

Website: Whaaky.com

This is rakesh from hyderabad...this whaky.com is totally fake..i was ordered SAMSUNG metro 312...after ordered 12 days delivered my order...but that is duplicate and FULLY DAMAGED AND BURSTED BATTERY..whaaky customercare no.[protected] this is fake number...not respond this no..majority customers are not satisfied this company.. so plz take action on this company...
battery no.AB463651BU 1000mAH
S/N:TH3S425IP/4-B E7-samsuny battery

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Address: Mumbai City, Maharashtra, 400057

Website: www.whaaky.com

I placed order on whaaky.com on 16/01/2016 with order no. S[protected] for 5 casual shirts of size 40.

I received the 5 damaged and old shirts of different sizes and totally different colour and design then the shown on website.

I am trying to call them but no one picked up their support number. Also did not get any reply to my email to them which I sent to [protected]@whaaky.com on jan 29th, 2016.

Whaaky.com is cheating website and should be closed and fined for cheating the consumers.

+1 photos

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Rajiv Gupta , We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement-Refund. As per our replacement- Refund policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement-refund. Way2online Retail Private Limited Syed Sajid, No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016 Note: 1) The defective product should be dispatched within 4 business days for replacement of the same. 2) Kindly do not forget to mention the order number Regards Your friends from Whaaky

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R

rajivgupta1979

from Mumbai, Maharashtra

Feb 12, 2016

Dear Sir,

I have shipped the defective shirts for order number S[protected] yesterday on[protected] by MSK Worldwide courier.

Consignment no. :[protected]

Please find the attached courier slip copy of the same.

Also please process the refund in the name of Mr. Rajiv Gupta

Bank details are as followings:

A/c no.[protected]
Canara bank
Vile Parle east branch
Ifsc: CNRB0000224

Regards

Rajiv Gupta

Defective old shirts received - Comment #2310646 - Image #0

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Address: 641004

Website: www.Whaaky.com

I have purchased dress in whakky.com. My Order ID : S[protected] . Actually all the products are old and used material. I have ordered on Jan 18th. But I received the product on Feb 5th, once I received the product I am not satisfied with their product.So I have raised claim on 5th Feb itself. I have tried their customer care number too. I did''t get any Response from their side. How I can get my money back for used material. Kindly take action for this type of E-commerce service. Please help me to Refund the Amount.

+3 photos

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Feb 09, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Balachandar K , We verified your complaint post receiving images from you. We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement-Refund. As per our replacement- Refund policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement-refund. Way2online Retail Private Limited Syed Sajid, No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016 Note: 1) The defective product should be dispatched within 4 business days for replacement of the same. 2) Kindly do not forget to mention the order number Regards Your friends from Whaaky

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

Website: Whaaky.com

Dear sir / Madam,
Nokia mobile 5233 received is old mobile. Please returned to urgent basis.
Thanks
Ajeet Singh
Mob. [protected]

Feb 10, 2016

Complaint marked as Resolved

Dear sir, Nokia mobile 5233 received is old mobile. Please returned to urgent basis. Thanks Ajeet Singh Mob. 9456971708

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

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9

9456971708

from Delhi, Delhi

Feb 18, 2016

Dear sir / Madam,
Nokia mobile 5233 received is old mobile. Please returned to urgent basis.( Complaints No.Resolved ) (Order no. S[protected] nokia 5233 )
Thanks
Ajeet Singh
Mob. [protected]

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9

9456971708

from Delhi, Delhi

Mar 12, 2016

Dear sir / Madam,
Nokia mobile 5233 received is old mobile. Please returned to urgent basis.( Complaints No.Resolved ) (Order no. S[protected] nokia 5233 )
Thanks
Ajeet Singh
Mob. [protected]

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Address: 500016

Website: yahoo mail

As per the mail of Dated on Dec 8 at 4:47 PM. Yet I Did not got the Response from Your End Regarding of the Ordered (4 Nos of Iron Boxes) Consignment No :[protected] &[protected] through ECOM Courier in that the Ordered 4 Nos of Iron Boxes were in Broken Condition.
The Second Reminder Mail Was Sent on 12/30/15 at 4:27 PM

+9 photos

Feb 20, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]
Thanks Regards Whaaky Team

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Address: 603103

Website: Whaky.com

Hi

I purchased a product name called "powerbank sony xiamo mi" on 6/02/2016 in whaky.com . Iam not statisfied with that product so i want to return the delivery product.

I contacted the person who sent the delievery product . But he is not responding now
Client number : here is the number we contacted
[protected]
So please assist about this and give me a solution to return my delievery product

Feb 21, 2017

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2017

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.
Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016
We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to help line number [protected]
Thanks Regards Whaaky Team

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Address: 632105

Website: whaaky.com online shopping

Dear Sir.

I have see the deal on whaaky.com purchased samsung guru two mobiles on Rs:1399 thorough my credit card on 03rd Feb'16, But now also we not get the shipping confirmation from whaaky i have many time call with him and sent the mail also but no response. So kindly do the needful..

My order details given below :
Order ID : S[protected]
Order Placed on :[protected]:11:40

With Regards

Agilan A

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Address: Hanumangarh, Rajasthan, 335513

Website: WWW.WHAAKY.COM

My order id : s[protected]
Payment mode : netbanking
Order placed on :[protected]:18:45
I purchases power bank and payment netbanking 30-jan -2016
Ships in 7-10 business days but till date not show any
Shipment status, consignment no, courier name, dispatched date, delivered date. And not attend call and not reply mai.
I m complain polish station in my district after 2 days if no delivered my order.

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear SANDEEP KUMAR BAGHLA ADVOCATE , We are here to assist you better. The order number S[protected] is confirmed and the product will be dispatched in 8 - 10 business days from the order confirmation date. (Saturday, Sunday and public holidays are not working days) As an exceptional case, we have considered your request for an urgent dispatch. Once dispatched, you will receive a message with the consignment number and the courier name and you may track your consignment in the concerned courier website. Regards Your friends from Whaaky Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.

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Address: 500016

Website: Give me the product or refund my amount

I have orderd Sony earphones from Whaaky.com & I paid the amount 399 Rupees through debit card.in the bill they gave the information about my order will be deliverd by Bookmypacket courier & when I am tracking my order 96182981 they update the status that my order is delivered on 1-2-2016 but I did not received my product till now 7-2-2016 .The Whaaky website is not responding to calls & not even replying my mails

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Agaldutikar Srikanth We apologize for the inconvenience caused to you kindly share your order Number and so that we can assist you better Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs. Regards Your friends from Whaaky

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A

Agaldutikar Srikanth

from Hyderabad, Telangana

Feb 8, 2016

My order number is S[protected] I have orders it on[protected] & I paid 399 through debit card but i did not received my product till now.
In the bill they gave the information that my order will be delivering by Bookmypacket courier & my tracking number is 96182981 BMP courier update the status that order delivered but I did not received my product till now on 8-2-2016.solve my problem as soon as possible otherwise refund my amount

Fraud online website - Comment #2307681 - Image #0

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A

Agaldutikar Srikanth

from Hyderabad, Telangana

Feb 8, 2016

My order number is S[protected] I have orders it on[protected] & I did not received my product till now.
In Whaaky bill inform that my courier will be delivering by Bookmypacket courier & my tracking number is 96182981 BMP courier update the status that order delivered but I did not received my product till now on 8-2-2016.solve my problem as soon as possible otherwise refund my amount

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Address: 411019

Website: www.whaaky.com

The Product on Whakky are fake. I purchased Sony power-bank I got the damaged power bank mail to Support but no reply called customer desk not picking up the phone.

My Order number was: S[protected] and I have mailed 3-4 times to Customer support for cancellation but no reply from the support side.

I called on the service center for canellation of order on 06/02/2016 @ 3:15 . i got the automated message call on next business day.

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

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Feb 08, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Girish Chaudhari , We apologize for the inconvenience caused to you. We would like to inform you that your complaint qualifies for a replacement-Refund. As per our replacement- Refund policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement-refund. Way2online Retail Private Limited Syed Sajid, No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016 Note: 1) The defective product should be dispatched within 4 business days for replacement of the same. 2) Kindly do not forget to mention the order number Regards Your friends from Whaaky Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.

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Website: www.whaaky.com

I had purchased 5 jeans at the price of 1299.00, it was a promotional offer given by them on a website, they had delivered old and damaged clothes and not responding to the complaint thereafter, please do take stern action and ban the website.

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear sarvang, We are here to assist you better. Can you kindly provide us with the image of the damaged product / defective product so that our quality check team can ascertain the defect. Kindly provide the image along with the packaging cover of Whaaky. Regards Your friends from Whaaky Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.

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Address: Hyderabad, Andhra Pradesh

Website: www.whaaky.com

...whenever i am sending a mail they are not replying and also in customer care they are not picking up the phone...its been a month I had ordered and also paid through NetBanking but till there is no response and in the status it is reflecting the product is still waiting to be shipped..the details are below:

Your Order ID : S[protected]
Payment Mode : NET BANKING
Order Placed on :[protected]

Complaint marked as Resolved

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Feb 08, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear naman shukla , We apologize for the inconvenience caused to you. Due to over whelming response of the product we are dispatching consignments on a daily basis. Kindly bear with us. Regards Your friends from Whaaky Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.

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Address: Kolkata, West Bengal, 700084

Website: Whaaky.com

They are not delivering the product and also not refunding the money...whenever i am sending a mail they are not replying and also in customer care they are not picking up the phone...its been 16 days I had ordered and also paid through my debit card but till there is no response and in the status it is reflecting the product is still waiting to be shipped..the details are below:

Your Order ID : S[protected]
Payment Mode : DEBITCARD
Order Placed on :[protected]:38:58

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

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Feb 08, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear saurav chakraborty , We apologize for the inconvenience caused to you. Your product has been already dispatched by ECOM courier. We are in contact with logistic team regarding swift delivery of your product. We will ensure that the product will be delivered soon. For further queries, kindly revert to [protected]@whaaky.com Thanks & Regards, Your friends from Whaaky Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.

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Address: Hooghly, West Bengal, 712222

Website: www.whaaky.com

My orders are defected, i want to return but they do not receive the call, i am sending the order nos.in image attached with this message.

+1 photos

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

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Feb 08, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear AJEET KISHOR SINGH , We are here to assist you better. Can you kindly provide us with the image of the damaged product / defective product so that our quality check team can ascertain the defect. Kindly provide the image along with the packaging cover of Whaaky. Regards Your friends from Whaaky Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.

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Address: Jaipur, Rajasthan, 302001

Website: Whaaky.com

Respected sir, on 20th Jan i gave order on whaaky.com for buy 5jeans @ 1199 & i do online payment for the product from my brother debit card from SBBJ bank.. they told us that the product will be delivered with in 7-10days but they did not do that, then i do call to them but they are not responding then i wait for 15 days, , again i do call after 15 days & Not Reply My Email i ask for the reason but the dont gave us any explanation & cut the ph. last call i did at 2th Feb & they told for the refund, today i also call many times but they dnt responding my call & still i didn't get my money refund back.. my order no is S[protected] Sir please tell me what to do because 1199/- is not a matter of jokes please help me out

Complaint marked as Resolved

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Feb 08, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear Naveen, We apologize for the inconvenience caused to you. Due to over whelming response of the product we are dispatching consignments on a daily basis. Kindly bear with us. Regards Your friends from Whaaky Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.

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Address: 500016

Website: www.whaaky.com

I already registered compliant about this product, and whaaky.com responsed in this website. They said they will contact me personnaly. It has been a month but they have not contacted me.

Feb 11, 2016

Complaint marked as Resolved

They do not respond about my refund request but they replaced the product after 3 months anyhow i am satisfied with that products

Feb 08, 2016

Updated by Ganesamoorthi V Now they mailed me the docket number for the replacement, but i asked for refund... I got reply about that

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Address: 380054

Website: www.whaaky.com

My order ID is S[protected], I had ordered 2 Samsung Guru Mobiles @ 1299 on 21.01.2016 on Whaaky.com website. It's been more than 10 days neither I have received my products nor money has been refunded to me.

In fact I tried their customer care no. [protected] several times but getting no response. And mailed them thrice still they are not responding.

I request you to pls suggest me with further advice to get my product or money back.

Thanks,
Mohsin Malek

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Address: Hyderabad, Andhra Pradesh, 500016

Website: whaaky.com

I had order products being "two international branded jeans and three Koutons Denim Shirts" with order no. S[protected] with an online payment of Rs. 2, 148/-. Firstly, I received a false product instead of the actual order. After reshipment of the false product which costed around Rs. 300/-, there is no response from Whaaky about the shipment of actual products. It has already been more than 20 days for which I asked a refund. There is no response for any mails from whaaky.com. Hence, complaining under this form for my refund of Rs. 2, 448/- as I am not interested in the products mentioned in the order anymore.

+2 photos

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

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Feb 08, 2016

Whaaky.com / Way2Online Retail Customer Care's response Dear RAHUL R UPADHYA , We apologize for the inconvenience caused to you . This is to inform you that we have received the self-shipment that you shipped across to us for replacement. On the basis of your complaint, we would be dispatching the replacement to you within 4 business days. Once dispatched, you will receive a mail with the consignment number and courier name. Regards Your friends from Whaaky Our phone lines might be busy as we are attending to other customer’s in-case you’re running short on time we request you to drop an email at [protected]@whaaky.com , we are sure to respond within 24-48 hrs.

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Address: East Godavari, Andhra Pradesh, 533201

Website: www.whaaky.com

This is Prasad, I order samsung guru [protected]@1299.
I received that product successfully also.

After Received the mobiles, i insert sim card in that mobile, Then it shows as "Sim Card" Failure, Please insert Sim Card.

Then i am going to SAMSUNG Service Center, They are asking about bill, but we have no bill that product.

Now i want to return my money as early as possible.

Whaaky.com / Way2Online Retail Complaints & Reviews

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Whaaky.com / Way2Online Retail reviews & complaints page 106

I want to return my money as early as possible...

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Exchange my order... Orderid s801178745

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Defective old shirts received

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Delivery of defective product

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Order no. S801184237 nokia 5233

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Recieved 4 nos of iron box in damaged condition

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Power bank xiaomi mi return delivery

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Buy 2 samsung guru mobiles @ 1299

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Sony power bank 25000mah @799

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Fraud online website

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Fake product and worst service

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Third rated product and service's

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They are not delivering the product and also not refunding the money

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Cheating with me... They are not delivering the product and also not refunding the money

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Return order

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Order item not received

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Refund regarding order id: s801044084

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Made online payment but neither received product or refund

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False products sent and no response after reshipment

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Buy 2 samsung guru mobiles @ 1299

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