Whaaky.com / Way2Online Retail Complaints & Reviews

The product has been recieved by them on 06th september, they have confirmed that i qualify for the refund. But they said they will process refund on 06th nov 2017 that was 2 months back. Please make your involvement in the case as the date has already surpassed and refund has been received by me and i need the cash immediately, this is my last email through you to whaaky team after this i will be filing a suite against whaaky immediately consider this to be my last communication to you..

Date of order: 26th july 2017
Order no: s[protected]
Product: 3310 mobile & fidget spinner_revised
Amount paid: 1149 (Product)
250 (Courier charges)
Total 1400

Dear all, i have ordered 5 jeans 22 july 17 and received the delivery on 31 july 17. The product i ordered was different and i received oversized jeans. I requested them to replace with correct size. I sent the product with courier and got the acknowledgement from them on 11 august. They promised to replace the product in 8-10 days. After several phone calls and emails they informed me on 14 september 2017 that they are going to refund the amount back and requested bank details. I provided all the requested information and since then i am following up for the payment. They have been dragging by borrowing time from almost 3 months.in one of the email dated 27 september2017 they confirmed that they are going to process the payment on 16th november 2017.

I called up on 16th november 2017, they are again dragging to december 2017. Can anyone believe that a online shopping company is fooling their customer from last 3 months just to refund the amount of below inr 2000.!!!

Also i ordered 3 jeans on 23/09/2017 by giving benefit of doubt for 1st order that there may be mistake. You cant believe it. This time they sent altered, used jeans paints (Second hand paints)!!! For inr 699.

I suggest to all viewers please do not buy any thing from this website WWW.WHAAKY.COM as this is one of the fraud company.

Waakhy costomer care service is totatly poor not Answering my call my mail
Am not satisfied to your product and your service advisor
These product is totally old and used
These pant is since 2009 model china pant these is product is chor bajar product

I want my money

D/ sir

My order no S[protected] delivered today but why u sent me different in colour, my order was for other colour, and also size is not perfect I want to return, otherwise change the same and send me as per my order

I have ordered samsung guru music 2 mobile on nov 14th

And paid 1400 over the online payment

In this we cannot have a option to change the mobile no and mail id too

While tracking my order it is showing nothing, and i have called so many times to their customer care but no one is ansewering my call.

Tried number of times and also went the address which they have mentioned in the online.

Here are the my order details:

Order id: s[protected]

Mail id: chandramouli. [protected]@dhanushinfotech.net

I have attracted with the prices in this site but not able to check order tracking

I want to know the order tracking and delivery date details of my ordered item.

Product quality is poor all the accessories are quality less products like mp3 player, card reader, datacable, aux etc...

Order No: S[protected]
Product: 5 Casual Shirts_Revised_new

This is to inform you that you have received my account details.on 5th july 2017

but you don, t process my request regarding refund.Your phone lines busy every time.i request you, plz process my refund in given account no.

I tired to calling for my order cancel .
My order no[protected]
Returned due to not good quality power bank only 50% charge & empty and also damage pieces so request please.cancel my order and return my money.
My order by COD so please case my money when pick your item.

One mi power bank charged fully and after charge mobile then 50% charge and empty.
Other one Samsung power bank damaged and not charge .

Please contact me as and return my money.

This is with regards to the subject order placed on 14th oct 2017 and the order was despatched on 21st of oct. I ordered for xl size of the nehru coat and xl size white shirt which costed rs 450. I received a medium size nehru coat and a chef coat instead of a shirt. I was asked to return the order for replacement for which i spent rs100 + for the courier. After the return, they advised it was returned and would be replaced immediately. Later i received an email stating it would take 7 to 10 business days. Even after that there was no response. I have emailed to [protected]@whaaky.com several times requesting for the status of the return / refund. There was no response for the email, nor they answer the calls on[protected]. Still waiting for the replacement.

My name is vijay kumar and i ordered through whaaky 2 mi power banks and 1 trouser and hoodie but order which i received was totally fake when i called customer care they told they are refurbished but they are totally fake i am calling they again and again but response even they do reply on mail they charged me 1500 rs i want to register a case

Whaaky.com — return product
I received your product. This product order id-s[protected]. This product quality is not good. I do not like it. So please return this parcel and return cash money. Mob. No. -[[protected]] email id - [protected]@gmail.com
Address - deepak saxena s/o shri deverndra saxena kamla-sadan, gali no. 19 in front of bajaj house, behind bal nekatein school, dhobi talai, rani bazar, bikaner

Order no S[protected] mobile is too old and use product
low quality.
so needs to refund my money.

manoj kumar gautam
[protected]

I had purchased a mobile samsung galaxy core2 due to bad product, i had returned it and raised a complaint with whaaky, after due verification, they had sent mail to me on 12th sept that your amount will be refunded as per policy, but till date i have not received the said amount back in my a/c i had also talk to their rep on [protected] on 3rd nov'17 and he has assured that he will surely refund the amount before 11th nov'17. This is my order no. S[protected]

The product we ordered sold by AVS traders ..was received is not the product we purchased and it's the product of someone's balance ...used one ...we need to get back the money we paid ...there are no options for return the product...it's just an fraud what the done ...

Order no: AVSS[protected]

Dear sir/madam, please see the below information/my request and please give me my money return as soon as possible.

Name: divya

Mobile no: [protected]

Order no:s[protected]

I receive your product on[protected], but that product is very bad and low quality. I dont need this type of clothes. So, please take your product and please give me my money return

Please take action as soon as possible.

Dear sir/mam,
Handset delivered is totally fake and duplicate. Please arrange to collect the shipment back as its not matching the original product which is ordered samsung guru music-2 [protected]@1399 with order no s[protected]. I got the shipment on 08/11/2017 with cash on delivery while other 3 more other orders lying pending for ship whose payment already done by credit card. How possible to deliver cod order even placed after 10days better to cancel all my orders and refund the full amount with immediate effect.. Still when i used the handset i found that it is 100% fake and the sound quality was the poorest anyone could imagine... I could not make even a single call with clear voice.

They have cheated me for rs.5170/- (2222+1399+1549) with fake products 2 delivered and 3 more preparing to ship..
I tried calling their customer care no. Bell keeps on ringing but there is no response from their side. If they dont refund me full amount rs.5170/- i will file a case in consumer court and will run a big campaign against their fraud on facebook, twitter, linkedin and everywhere on social networks.
Also i will approach manufacturers complaining on how their name and brand image is being maligned by this fake company selling fake products for cheating. Whaaky.com just wait and watch.

For more info refer the link below for unboxed "samsung guru music 2, best music phone" on youtube.

http://www.youtube.com/watch?v=BniEQcMdqDo&feature=youtube_gdata_player

Snapshot below with orders.. Cod delivered yesterday.

Order 1-

Order details
Order no order amount payment mode ordered date order status
S[protected] 1549.0 cod [protected]:59:19 confirmed
Product details
Reference no product name quantity amount shipping charges cod charges
S[protected] samsung guru music-2 mobile @ 1399 1 1399.0 0 150
Shipment details
Shipment status consignment no courier name dispatched date delivered date
Dispatched [protected] pickrr [protected]:18:52.0 -
Order 2- preparing to ship

Order details
Order no order amount payment mode ordered date order status
S[protected] 1399.0 cc [protected]:56:35 confirmed
Product details
Reference no product name quantity amount shipping charges
S[protected] samsung guru music-2 mobile @ 1399 1 1399.0 0
Shipment details
Shipment status consignment no courier name dispatched date delivered date
Preparing to ship - - - -
Order 3- preparing to ship

Order no order amount payment mode ordered date order status
S[protected] 2222.0 cc [protected]:04:20 confirmed
Product details
Reference no product name quantity amount shipping charges
S[protected] luck buy chance mobile @ 999 1 999.0 0
S[protected] branded shirt @ 150 1 125.0 0
S[protected] pack of 3 long cotton kurtis @ 699 1 599.0 0
S[protected] 3 assorted shirts (Economy) @ 599 1 499.0 0
Shipment details
Shipment status consignment no courier name dispatched date delivered date
Preparing to ship - - - -
Dispatched ed[protected]in ips [protected]:02:27.0 -
Preparing to ship - - - -
Dispatched ed[protected]in ips [protected]:02:27.0 -
...

Br...
Rahees ahmed
M. +[protected] e. Rahees. [protected]@partner. Samsung.com / rahees. [protected]@gmail.com

My name is ravindra dhebe.
I purchase 5 branded jeans on online shopping whaaky.com
The hole 5 jeans are old, used, faulty and jeans colour is not well.
I request you to pls exchange or replace my 5 jeans and give me new branded jeans otherwise return my money back.
If i don't do that then i go to the police station and take action on u r company or website.

I online booked order no s[protected] @rs 1697.0 at whaaky.com. I today 8 nov 17 at around 4pm received 3 denim style shirts @ 849 ref no s[protected]. The shirt received is fully different to that of as displayed in advertisement. The quality not good and no standard size xl and thus mismatched. I request to cancel the order no s[protected] @rs 1697.0 with immediate effect for remaining products which are as under :-

Branded shirt @ 150 reference number s[protected]
Branded jeans @ 199 reference number s[protected]
2 branded jeans @ 499 reference number s[protected]

Dear sir,
Myself ajay singh have ordered nokia n73 mobile, i have received the product in damaged condition specially charger, and its old mobile with old battery, not similar to product which was displaying on screen, and now i want to return this product, and wrote a mail regarding that, so got a reply for reurn back the product through courier and which will charge 350 rs again, which has to bear by the consumer, so my question why these fellows are sending damaged product, if they sends also then whose responsibility is to take product back from comsumer? So now i request you to please collect product back from my door and refund me the amount or replace with a fresh piece, i tried to call your customer care also many times but even after waiting for 5 minutes on phone no response, so now i cant wait anymore, and i may go to lodge a complaint against fraud company like yours and also will highlight the things into media, then only you people will realise.
Kindly act as early as possible and refund my money or replace the set with a fresh one, my email id is - vishal. [protected]@gmail.com and contact no is [protected]. Pls resolve the query as earliest as possible.

Sir,

This is pramod kumar dubey. My ordered nokia c5-03 mobile phone. I have received item. But this is old mobile phone, this problem not except any contact no.in contact book, battery fully damage, charger not working, touch screen properly not working, camera is very bad quality, finally this is useless. I am trying to call to customer care number. Nobody response. I want to refund my item. R to cancel my item and refer my amount.

Please collect this mobile phone and send new phone or refer my amount in my account.

Thanks
Name :pramod kumar dubey
Contact number ;[protected]
Order number :s[protected]