Whaaky.com / Way2Online Retail Complaints & Reviews

Address: Hyderabad, Andhra Pradesh

Website: whaaky.com

Order my 3 pair of clothing from whaaky.com
Order Date: FRI JAN 5 2018 8:53:19 GMT+5:30
Order Id: WH1890

Still, they have not dispatched my product

No update from support and also helpline number not getting connected to any executive.

I have also mail this complaint to support id still no revert

My contact no : [protected] mailid: [protected]@gmail.com

If not able to process this order refund my money

Mar 21, 2018

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2018

Whaaky.com / Way2Online Retail Customer Care's response Dear Barkat kotadia,
Order no: - WH1890

We apologize for the inconvenience caused to you. Due to over whelming response of the product we are dispatching consignments on a daily basis. Kindly bear with us.

Thanks&Regards
Team whaaky

Feb 27, 2018

Updated by barkat kotadia Still not Dispatched also no refund, Kindly refund my money.

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Address: Visakhapatnam, Andhra Pradesh, 530041

I have ordered (Wh11485) a power bank and had done the online payment also after a lot of wait prouproduct got delivered. After the unboxing the product is a complete disappointing what i got was a complete duplicate package of samsung. I seriously need a speedy reply and want my money refund back at any cost. Failing will lead to lodging a complaint on behalf of customer court with serious action. [protected]@gmail.com
[protected]

Mar 16, 2018

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Feb 12, 2018

Whaaky.com / Way2Online Retail Customer Care's response Dear Satya Monish,
Order no: - WH11485

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

Thanks&Regards
Team whaaky

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S

susanta bhuinya

from Kolkata, West Bengal

Feb 9, 2018

Cancel my order
My Order Id: WH15102
Because I am overlook this product is refurbished
so I request you cancel my order as early as possible

Reply

Whaaky.com / Way2Online Retail Customer Care's response, Feb 12, 2018

Verified Support

Dear susanta bhuinya,
Order no: - WH15102

We are here to assist you better. As per your request, order has been cancelled.

Thanks Regards
Team whaaky

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Address: Gurgaon, Haryana, 122003

Website: whacky

I purchased combo of samsung powerbank.One product not working and one product is working but your both products are local these are not a original product and i want to replace it i want my cash back or get a original product which capacity should be 25000 mah nc and you should give me surety that product is 100% original which is mention in the product list

+1 photos

Mar 17, 2018

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Feb 01, 2018

Updated by kapilgujjar9258 please resolve my problem as soon as possible

Feb 02, 2018

javed meman's response payment return

Feb 02, 2018

javed meman's response payment return

Verified Support

Feb 12, 2018

Whaaky.com / Way2Online Retail Customer Care's response Dear Kapil,
Order no: - WH11558

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

Thanks&Regards
Team whaaky

Feb 12, 2018

Updated by kapilgujjar9258 how i will send you executive said you come to take return product and give money my contact number is [protected]

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J

javed meman

from Durg, Chhattisgarh

Feb 6, 2018

+1

Payment refund

samsung battery pack - Comment #2995702 - Image #0

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K

kapilgujjar9258

from Ahmedabad, Gujarat

Feb 10, 2018

No react against my complaints i m very sad with your service please resolve my problem as soon as possible

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Whaaky.com / Way2Online Retail Customer Care's response, Feb 12, 2018

Verified Support

Dear Kapil,
Order no: - WH11558

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [email protected], with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number 04066228282

Thanks&Regards
Team whaaky

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Address: Pune, Maharashtra, 410539

Website: www.whaky.com

Fake!! Totally [censored] i have ordered nokia combo mobile phones in may and i got so late. But have not deceived yet. My order number is s[protected]. And till they not refund my money, and i call them bt they also not respond on my phone, this company want to be in the market for some time and absorb money from customers and run away. The offers are very lucrative but not true. I suggest if you people want to order then make through cod even if it takes few bucks more. Fake site!!! Fake company!!! Fake customer care

Feb 24, 2018

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2018

Whaaky.com / Way2Online Retail Customer Care's response Dear Puja,
Order no: S[protected]
Sorry for the Delay
We will be processing your refund online and it will be reflected in your account at the earliest.
We sincerely apologize and regret the inconvenience caused.

Thanks Regards
Team whaaky

View replies

D

Dip Movaliya

from Ahmedabad, Gujarat

Feb 6, 2018

Hello sir, I buy the product Nokia 5233&3310, when I receive parcel in which one phone I have received then 5233 is missing in a parcel so I m not satisfied with your product.
So I requested to you replace or refund.
Please look into this matter and do helpful as early as possible.
Thank you.

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M

Mike Depp

from Dhamtari, Chhattisgarh

Feb 9, 2018

Please cancel my order number WH11639

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Address: Hyderabad, Andhra Pradesh, 492001

Website: www.whaaky.com

I received your product, but the product is totally different in size as well as in color which is useless for me and also quality is bad, i dont like it. So please return the product and return cash money.
Mob no. [protected], email id - [protected]@gmail.com
Add - infront of manish medical, sec -03 professor colony, near sumeru math, raipur (C. G)

Feb 23, 2018

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 22, 2018

Whaaky.com / Way2Online Retail Customer Care's response Dear Satty,
Order no: - WH5442

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

Thanks&Regards
Team whaaky

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M

Mohammed Rahbar

from Salem, Tamil Nadu

Jan 24, 2018

Returning a damagef produbt

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J

Jyoti poojari

from Arambol, Goa

Jan 26, 2018

Pls refund my money tumloga fasane Kam karte ho

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Address: New Delhi, Delhi, 110092

Website: Whaaky.com

The above mentioned order was placed on 8th January and received the order by paying cash of Rs.950.00. I was surprise to check that the garment sent-
2 no. of jeans and 2 no. of Track pants were of the worst quality and looked as old and used clothes were sent.

I registered my complaint within an hour of receiving the order to your helpline number and sent a mail with pictures of the order sent.

You paid no attention except sending one type of mail. I need 100% refund for the order and you are time and again requested to collect your order and refund my money at my door step.

I have registered my grievance with National Consumer Forum and received a complaint reference no. 576710 dated 16/01/2017.

If you do not refund the order than this issue shall be escalated further and other compensations like legal fee, cost for time delay, undue harrassment etc. shall be claimed.

Regards

AJAY CHATTERJEE

[protected]

Feb 21, 2018

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2018

Whaaky.com / Way2Online Retail Customer Care's response Dear Ajay,
Order no: - WH3348

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

Thanks&Regards
Team whaaky

Jan 24, 2018

Updated by AJAY CHATTERJEE Not agree on your terms. As you delivered and collected payment from my address, collect and refund so.

Jan 31, 2018

Neera Mishra's response By NEW I mean another working pair.

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A

AJAY CHATTERJEE

from Delhi, Delhi

Jan 24, 2018

I shall not send the material to your address. You have arranged the delivery after booking and now it is your responsibility to collect it back and refund. Do not befool the consumer. Order has been placed online from my address, order delivered at my address and payment collected from address. I have full right to get the refund.
I shall not let you go easily and keep cheating consumer like this.

Sattle the matter within this week- till 31/01/2018 or see in consumer court.

[protected]/[protected]

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N

Neera Mishra

from Kolkata, West Bengal

Feb 6, 2018

Dear sir,
I would like to bring to your notice that the two phones mentioned above were faulty.
Nokia 3310 has a damaged display and Nokia 5233 does not boot.My order no. is WH9439.
PLEASE REVERT SOON AND KINDLY EXPLAIN THE PROCEDURE TO RETURN AND GET A NEW PAIR.
My phone no. is +91 [protected]

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B

Bolla srinivas reddy

from Hyderabad, Telangana

Feb 6, 2018

Sir

I have ordered another one and I want another product please cancel my order i didn't like this product and send a mail to my gmail address bsreddy[protected]@gmail.com so please cancel my order Imediately
And I want an another product thanks a lot. For cancelling this product.
Thank you

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H

Hemalata Hemalata

from Ferokh, Kerala

Feb 8, 2018

My order is 2power banks Of28000mah
This order is canceled plese
This product is Iam nap liked

order no. wh3348 - Comment #2998767 - Image #0

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Address: Alappuzha, Kerala, 688523

Website: whaaky.com

In my life, one of the most fraud, cheating online selling site is whasky.com.4 months back i purchase a damaged product (Nokia c5-03 phone). I already return this product. But till now my amount is not refunded. At any chance i will spread out this cheating experiance to all through social media. Lot of times i warn this. But no one react for that. But this is last time. I must do this. Details is as follows

Order id : s[protected]
Product : nokia c5-03
Date. : 03/09/2017
Return date : 12/09/2017
Dtdc courier
Transaction no: v39886252

+2 photos

Feb 21, 2018

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2018

Whaaky.com / Way2Online Retail Customer Care's response Dear Prasobh,
Order no: S[protected]
Sorry for the Delay
We will be processing your refund online and it will be reflected in your account at the earliest.
We sincerely apologize and regret the inconvenience caused.

Thanks Regards
Team whaaky

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Website: Whaaky.com

Dear sir
I purchase online clothing from whaaky.com

Merchant name: whaaky.com
Order amount: rs 3996.00
Payment id:[protected]
Merchant order id: s[protected]
But company cheat me they send me used and torn products after making a complain to company (Whaaky.com) they ask to return the products i return the products but still neither i havn't received back products nor refund every time company promising me to given replacement the products it has almost done two months.
Please help me out and do the needful
Thanking
With regards
Rajesh kumar

+1 photos

Feb 16, 2018

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2018

Whaaky.com / Way2Online Retail Customer Care's response Dear Rajesh,
Order no: - S[protected]

We apologize for the inconvenience caused to you. We will reship the product ASAP. Once reship product, you will receive an Email with the consignment number and courier name.

If the product will not reship soon, we will refund your amount.

Thanks&Regards
Team whaaky

Jan 27, 2018

rohit gwall's response WED JAN 24 2018 10:47:49 GMT+5:30 Order id :- WH9156
My order not deliver, please refund my amount.
this is your services soo bad.

From :-
Rohit Gwall
[protected]

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P

Poonam Patil Jawale

from Mumbai, Maharashtra

Jan 24, 2018

Dear Sir,

I have given order of power bank. Actually offer was good for combos Power bank and Bluetooth speaker but now want to track my order but for tracking it, there is no tracking option.

Kindly suggest me if there is any option for the same

Reply

R

rohit gwall

from Indore, Madhya Pradesh

Feb 1, 2018

WED JAN 24 2018 10:47:49 GMT+5:30
Order id :- WH9156
Order not deliver, refund my payment.

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Address: 600023

Website: whaaky.com

Sir,

I have ordered for nokia 216 last friday through whaaky.com.. For rs.1949 on cod.
I received courier today 5pm.. But after paying the amount, i got shocked with the parcel which contains the duplicate of nokia 216 and it is not working...
This is an technical fraudulent making consumer fool by selling fake products... I request you sir to help us to get our refund of our paid amount rs.2000.

We hereby request our government to take an immediate legal action to sue these online fraudulent companies...

I ve attached the photos of delivered fake product...

Thanks in advance.
Udhayakumar a
Chennai - 600023

Feb 21, 2018

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2018

Whaaky.com / Way2Online Retail Customer Care's response Dear Udhayakumar,

We apologize for the inconveniences caused to you. We are here to assist you better. Kindly provide us with the order number or let us your concern clearly so that we can assist you better. Or else you can drop an email at [protected]@whaaky.com or call to help-line number [protected]

Thanks Regards
Team whaaky

Jan 16, 2018

Updated by udhayadi Sir,
Pls find attached jpeg file for all the order information...
Order Id: WH5162
rgds
Udhay

Jan 23, 2018

Updated by udhayadi Sir,
Pls help me to refund, there is poor respond my whakky.com... After sending the order detail, they didn't revert back.
This
UdhayP

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Address: 500016

Website: www.whaaky.com

Below are the Previous complaint Links, they are not resolved and closed.

Complaint 1 :
https://www.consumercomplaints.in/whaakycom-way2online-retail-refund-my-amount-p...⇄

for snapshots of mail kindly go through below link.

Compamint 2 :
https://www.consumercomplaints.in/whaakycom-way2online-retail-refund-my-amount-p...⇄

Order placed on :[protected]:34:17
Order no. S[protected]
These people send damaged products two times.
And again i have to send them that products two times.
They cheated me.
And when talking to customer care they disagreed that product is not received yet.
After few call to dtdc and whaaky, whaaky people accepted product has been returned and i m eligible for the refund.
As per policy, they have to refund the cost of the product (1499) plus 100 rs for courier charges. As i send items two times i m eligible for rs 200 for mobile reachrge plus the actual amount (1499).
Every details are shared with whaaky team.
As per company policy, they have seven days to refund, but they told me before 13th september they are going to refund.
Next date : 10th october
Next date : 30th nov
Next date : 15th Dec
Next date : One week from 15th Dec
Next date : on 18th Dec i recieved mail, "By this week"
Next date : 30th Dec
Next date : in 1st jan i recived mail saying, "By this week"
Next date : Now i recived date 31st january
How many dates?? Already you had taken 9 months of time.. Still not refunded.
Many times i called their customer care number several times. After exact 5 min 32 seconds it automatically disconnects.
Whakky, this is not good to cheat with peoples hard earned money.

Refund my money immediately.

Feb 16, 2018

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2018

Whaaky.com / Way2Online Retail Customer Care's response Dear Umesh Pandey,
Order no: S[protected]
Sorry for the Delay
We will be processing your refund online and it will be reflected in your account at the earliest.
We sincerely apologize and regret the inconvenience caused.

Thanks Regards
Team whaaky

Jan 17, 2018

Updated by ओमी ओमी Below Are All The Mails Your Side. Aur Kitna din ? Sharam Hai hi nahi kuch. Why are you Playing with Customer Hard earned money. Refund it immidiately.

Fri 7/14/2017, 6:52 PM
Dear Customer,

Order Number: S[protected]

We are here to assist you better. Sorry for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account on September 13th.

Note: We will try to refund your account on or before September 13th.
Regards

Team Whaaky

Mon 9/18/2017, 5:22 PM
Hi Umesh Chandra,

Order Number: S[protected]

We are here to assist you better. Sorry for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account on or before 1st week of October.

Regards
Team Whaaky

Wed 10/4/2017, 5:01 PM
Dear Customer,
We are here to assist you better. Sorry for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account on 10th October.
Note: We will try to refund your account on or before 10th October.
Regards
Team Whaaky

Fri 11/17/2017, 5:25 PM
Hi Umesh Chandra,

We are here to assist you better. Sorry for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account on[protected].Kindly bear with us till then.
Note: We will try to refund your account on or before[protected].
Regards
Team Whaaky

Sat 12/9/2017, 11:36 AM
Hi Umesh Chandra,

We are here to assist you better. Sorry for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account on 15th December Kindly bear with us till then.
Note: We will try to refund your account on or before 15th December.
Regards
Team Whaaky

Fri 12/15/2017. 1:12PM
Hi Umesh Chandra,

We are here to assist you better. Sorry for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account within one week. Kindly bear with us till then.
Regards
Team Whaaky

Mon 12/18/2017. 5:29 PM
Hi Umesh Chandra,

We are here to assist you better. Sorry for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account within one week. Kindly bear with us till then.
Regards
Team Whaaky

Wed 12/20/2017, 5:22 PM
Hi Umesh Chandra,

We are here to assist you better. Sorry for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account on 30th December Kindly bear with us till then.
Note: We will try to refund your account on or before 30th December.
Regards
Team Whaaky

Wed 1/3/2018, 2:21 PM
Hi Umesh Chandra,

We are here to assist you better. We apologize for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account within one week.Kindly bear with us till then.
Regards
Team Whaaky

Thu 1/11/2018, 1:41 PM
Hi Umesh Chandra,

We are here to assist you better. We apologize for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account on 31st January.Kindly bear with us till then.
Note: We will try to refund your account on or before 31st January.
Regards
Team Whaaky

Thu 1/11/2018, 4:54 PM
Hi Umesh Chandra,

We are here to assist you better. We apologize for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account on 31st January.Kindly bear with us till then.

Note: We will try to refund your account on or before 31st January.

Sat 1/13/2018, 10:26 AM
Hi Umesh Chandra,

We are here to assist you better. We apologize for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account within one week.Kindly bear with us till then.
Regards
Team Whaaky

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Address: 500016

Website: Whaaky.com

Hello sir,
My complaint is about order no. Wh1879 sold by whaaky on friday 5 january, 2018.
I ordered a mi 20800mah powerbank.
But i am not satisfied with the product delivered. Its just a copy of mi powerbank. And is body is not fitted properly. I want to return it.. And i want refund too. And the customer care no. Of whaaky is not responding. It was a cod order. I received it on monday 8 january, 2018. Please help me.

Feb 17, 2018

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Jan 09, 2018

Updated by uditmunday Plz help me as soon as possible

Jan 09, 2018

Updated by uditmunday Even you are not responding to my mail also

Jan 10, 2018

praful uike's response My booking product is not delivered.

Verified Support

Jan 16, 2018

Whaaky.com / Way2Online Retail Customer Care's response Dear Udit Munday,
Order no: - WHL2na43832

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

Thanks&Regards
Team whaaky

Jan 16, 2018

Updated by uditmunday Already done...

Jan 16, 2018

Updated by uditmunday Still, not Recieved refund...

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P

praful uike

from Pune, Maharashtra

Jan 12, 2018

My product booking is 6 day ago but product is not available in my hand.

mi 20800 mah power bank - Comment #2972574 - Image #0

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Whaaky.com / Way2Online Retail Customer Care's response, Jan 16, 2018

Verified Support

Dear PRAFUL UIKE,
Order no: - WH1416

We apologize for the inconvenience caused to you. Due to the overwhelming response to the product, we are dispatching consignments on a daily basis. Kindly bear with us.

Thanks&Regards
Team whaaky

W

whaaky. com

from Hyderabad, Telangana

Jan 16, 2018

Name Bappa addres vaisnavi beat care pillalamrrivari street beside v furniture mall ganganamma pet tenali 522201

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A

Ajay Enagandula

from Bidar, Karnataka

Jan 17, 2018

Dear customer .I have ordered Samsung power bank and Samsung Bluetooth they are not working ..plz refund my money ...

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Address: 638002

Website: www.whaaky.com

I ordered via pay u money payment id is[protected], merchant id is s[protected], date 28/12/2017. No product issued by company. So issue the product or refund rs 1099. Thank you. My email id is [protected]@gmail.com and cell phone number is [protected]. Address is davidra v, government children home, kollukattumedu, lakkapuram. Erode -638002 payment-icici net banking

Feb 16, 2018

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Jan 03, 2018

Basavaraju Bull King's response Plz imideatly refund amount

Jan 08, 2018

Updated by David David When shall I get it?

Verified Support

Jan 16, 2018

Whaaky.com / Way2Online Retail Customer Care's response Dear DAVIDRAJA,
Order no: - S[protected]
We apologize for the inconveniences caused to you. If a product will not dispatch in a couple of days, we will refund your amount. Kindly bear with us.
Thanks, Regards
Team whaaky

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B

Basavaraju Bull King

from Bengaluru, Karnataka

Jan 9, 2018

Items not received plz refund amount

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Whaaky.com / Way2Online Retail Customer Care's response, Jan 16, 2018

Verified Support

Dear Basavaraju Bull King,
We apologize for the inconveniences caused to you. We are here to assist you better. Kindly provide us with the order number or let us your concern clearly so that we can assist you better. Or else you can drop an email at [email protected] or call to help-line number 04066228282
Thanks Regards
Team whaaky

B

Basavaraju Bull King

from Bengaluru, Karnataka

Jan 9, 2018

Item not received

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Address: Hyderabad, Andhra Pradesh, 122003

Website: whaaky.com

Hi,
I have oredered 5 set of jeans from whaaky.com worth rs-1600 but they send me used product also not what it was mentioned on their website.
So i have returned this product through speed post by bearing my own amount of around 400,
I also got confirmation message or mail that they have received this product and now they are not even replacing nor refunding my amount

They are also not approachable through mail or helpline number.

Please help me i want my money back also don't want them to do fraud with others if you need any evidence revert me back.

Fyi :

Product return speed post track id : eh[protected]in

Whakky order no: s[protected]

Regards,
Rajesh sinha
[protected]

Feb 8, 2018

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2018

Whaaky.com / Way2Online Retail Customer Care's response Dear Rajesh,
Order no: S[protected]
Sorry for the Delay
We will be processing your refund online and it will be reflected in your account at the earliest.
We sincerely apologize and regret the inconvenience caused.

Thanks Regards
Team whaaky

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Address: 560017

Website: whaaky.com

I have orreded a mobile in whaaky on oct 17, recived a damaged. Product. Whichi rqsted fr immediate. Refund through email. After lots of stupied questions. I finally decided to cl cs nd raised a complain nd action ws taked 1st der committed. Fr 16th dec aft lots of followup suddenly, changed the date to 30th dec nw their have changed fr 30th jan 18.

+5 photos

Feb 8, 2018

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2018

Whaaky.com / Way2Online Retail Customer Care's response Dear Vanitha Vano,
Order no: S[protected]
Sorry for the Delay
We will be processing your refund online and it will be reflected in your account at the earliest.
We sincerely apologize and regret the inconvenience caused.

Thanks Regards
Team whaaky

View replies

K

Kiranchavda09

from Pune, Maharashtra

Jan 12, 2018

Hello Sir/Madam,

This is inform to you that as we discussed Mobile replacement, i did not get mobile .
you have taken long time for replacement process, so I request to you send my mobile soon as possible.

Thanks & Regards,
Kiran J Chavada
[protected]

waiting from oct 2017 from refund for damaged product which was dispatched - Comment #2972555 - Image #0

Reply

ओ

ओमी ओमी

from Pune, Maharashtra

Jan 17, 2018

https://www.consumercomplaints.in/whaakycom-way2online-retail-refund-amount-yet-...⇄

This is what whaaky writes. And still i didn't got my refund.

Fri 7/14/2017, 6:52 PM
Dear Customer,

We are here to assist you better. Sorry for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account on September 13th.

Note: We will try to refund your account on or before September 13th.
Regards

Team Whaaky

Mon 9/18/2017, 5:22 PM
Hi Umesh Chandra,

We are here to assist you better. Sorry for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account on or before 1st week of October.

Regards
Team Whaaky

Wed 10/4/2017, 5:01 PM
Dear Customer,
We are here to assist you better. Sorry for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account on 10th October.
Note: We will try to refund your account on or before 10th October.
Regards
Team Whaaky

Fri 11/17/2017, 5:25 PM
Hi Umesh Chandra,

We are here to assist you better. Sorry for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account on[protected].Kindly bear with us till then.
Note: We will try to refund your account on or before[protected].
Regards
Team Whaaky

Sat 12/9/2017, 11:36 AM
Hi Umesh Chandra,

We are here to assist you better. Sorry for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account on 15th December Kindly bear with us till then.
Note: We will try to refund your account on or before 15th December.
Regards
Team Whaaky

Fri 12/15/2017. 1:12PM
Hi Umesh Chandra,

We are here to assist you better. Sorry for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account within one week. Kindly bear with us till then.
Regards
Team Whaaky

Mon 12/18/2017. 5:29 PM
Hi Umesh Chandra,

We are here to assist you better. Sorry for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account within one week. Kindly bear with us till then.
Regards
Team Whaaky

Wed 12/20/2017, 5:22 PM
Hi Umesh Chandra,

We are here to assist you better. Sorry for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account on 30th December Kindly bear with us till then.
Note: We will try to refund your account on or before 30th December.
Regards
Team Whaaky

Wed 1/3/2018, 2:21 PM
Hi Umesh Chandra,

We are here to assist you better. We apologize for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account within one week.Kindly bear with us till then.
Regards
Team Whaaky

Thu 1/11/2018, 1:41 PM
Hi Umesh Chandra,

We are here to assist you better. We apologize for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account on 31st January.Kindly bear with us till then.
Note: We will try to refund your account on or before 31st January.
Regards
Team Whaaky

Thu 1/11/2018, 4:54 PM
Hi Umesh Chandra,

We are here to assist you better. We apologize for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account on 31st January.Kindly bear with us till then.

Note: We will try to refund your account on or before 31st January.

Sat 1/13/2018, 10:26 AM
Hi Umesh Chandra,

We are here to assist you better. We apologize for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account within one week.Kindly bear with us till then.
Regards
Team Whaaky

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Address: Hyderabad, Andhra Pradesh

Website: www.whaaky.com

I had returned a faulty powerbank that i purchased on whaaky website on 19th april, 2017 (Order number - s[protected] for an amount of inr 1149. I was informed that i can expect the refund by 26th sep, 2017. However, i have been emailing the whaaky support email address but what i get in return is only a new date. I have been waiting for over 9 months to get my refund. I feel like i am being cheated and hence having to resort to this complaint forum. Can you please help me get the refund? Thanks!

Feb 14, 2018

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2018

Whaaky.com / Way2Online Retail Customer Care's response Dear Ajay Kumar Singh,
Order no: S[protected]
Sorry for the Delay
We will be processing your refund online and it will be reflected in your account at the earliest.
We sincerely apologize and regret the inconvenience caused.

Thanks Regards
Team whaaky

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I have ordered t shirt with lover combo pack one month back almost but till than i have not received parcel, when i try to contact them on toll free numbers they all are fake and always switch off, and send mail to them 3 times reply that they are sending my amount back but till now i have not received my amount, they simple pattern mail they reply the same always.

Feb 9, 2018

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2018

Whaaky.com / Way2Online Retail Customer Care's response Dear Ranjeet Rana,
Order no: - S[protected]

We apologize for the inconveniences caused to you. If a product will not dispatch soon, we will refund your amount. Kindly bear with us.

Thanks, Regards
Team whaaky

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Address: Hyderabad, Andhra Pradesh

Website: www.whaaky.com

I have ordered shirts from whaaky.com on 16th sept 2017, but due to size issue i had to send it back and asked for the refund i. E. 1149 rs including the courier charges that i spent to send them. They told me that i'll get refund by 30th november, i called few days back and they assured me to repay on or before 29th november. I have mailed many times and all the time only one reply they gave and all the time when i called customer care they give me excuse that their vendor is not giving them the money so they cannot transfer money to me. So after that they told me to give money by 30th december, but still i haven't got it. It's been 3 months and i haven't got my rupees. So please help me out with this.

Feb 8, 2018

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 08, 2018

Whaaky.com / Way2Online Retail Customer Care's response Dear Kshiteej Bhatt,
Order no: S[protected]
Sorry for the Delay
We will be processing your refund online and it will be reflected in your account at the earliest.
We sincerely apologize and regret the inconvenience caused.

Thanks Regards
Team whaaky

View replies

S

Sushma Mistry

from Mumbai, Maharashtra

Jan 3, 2018

I had purchased Jean worth Rs.1200 and returned it since the quality was terrible and they had assured refund within 3months but it has been 5months be they have not given the refund. Pls never buy anything from this site, they are absolutely fraud.

Reply

Whaaky.com / Way2Online Retail Customer Care's response, Jan 8, 2018

Verified Support

Hello Sushma Mistry,

extremely sorry to discover that you've had a bad experience. We'll definitely make sure that you receive better service and good quality products next time.

This should not have happened. Kindly send the Product Once we received the Product From you we will go ahead and refund.

Thanks, Regards
Team whaaky

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Address: 400089

Website: www.whaaky.com

Order id : s[protected]
Payment mode : cod
Order placed on :[protected]:55:06

Ordered two mi power banks on whaaky.
Both not working.
And the company has about 4 numbers listed, all not functioning.
Emails sent repeatedly are unanswered.
I request a refund.
Mails sent have been ignored. And there is no possible way to contact them.

+1 photos

Feb 8, 2018

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2018

Whaaky.com / Way2Online Retail Customer Care's response Dear Drishti,
Order no: - S[protected]

We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

Address: -
Whaaky.com No 1-8-319/2,
Patigadda Road, Begumpet,
Hyderabad – 500016

We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

Thanks&Regards
Team whaaky

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Address: Hyderabad, Andhra Pradesh, 500016

Website: www.whaaky.com

@whaaky.com

Hi
May be you have refurbished your website
But this is not fair on the customer part!
The website has reset everything, without any prior warning!!!

You should know that my account via email got deleted! How???
Doesn't happen anywhere??

Anyways getting to my point
I had ordered a men's combo (Order no. S[protected] on 12th dec, 2017.
It's been 10 days, still nothing, which got me wondered??

I don't know if you still have this in your system.

I am going to forward you the whole mail, that was sent after i placed the order.

Your order id : s[protected]
Payment mode : debitcard
Order placed on :[protected]:40:45
You have done all the hard work!! Now sit back and relax. We will send you an e-mail and sms once your order is dispatched to your address.
Order details :
S. No item name short description order no qty estimated dispatch date price discount effective price
1 men's fashion accessories combo @ 599

Sunglasses, belt & wallet

S[protected] 1 ships in 7-10 business days rs. 599.0 rs. 0.0 rs. 599.0

Shipping address :
[protected]@gmail.com
Dr. Banphrangbor syiemlieh
Room no 24
New pg boys hostel
Vims campus, opd
Cantonment, hospet road
Ballari,
Bellary, karnataka-583104 total amount rs. 599.0
Sd cash redeemed rs. 0.0
Shipping charges rs. 0.0
Entry tax rs. 0.0
Payable amount rs. 599.0

Feb 7, 2018

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2018

Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
Order no: - S[protected]

We apologize for the inconveniences caused to you. If a product will not dispatch in a couple of days, we will refund your amount. Kindly bear with us.

Thanks, Regards
Team whaaky

View replies

V

Venkatadri Reddy

from Bhuvanagiri, Tamil Nadu

Jan 5, 2018

I returned product 6 months ago now still not pay my money changing dates on time

Reply

Whaaky.com / Way2Online Retail Customer Care's response, Jan 6, 2018

Verified Support

Dear Venkatadri Reddy,
We are here to assist you better. Please provide us your order number or registered mobile number so that we can assist you with the concern.
Thanks, Regards
Team whaaky,

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Address: New Delhi, Delhi

Website: Whaaky.com

Hi,
Sir
My complaints is about the whaaky.com an online shopping sites from which i have ordered a set of pants and sweters. But i didn’t found any kind of delivery updates. Also i have paid the amount online i. E. Debit card so my amount was deducted from my a/c.
They are making fool the people and also they are the kind of such a fraud company, they just take online money not respond the further clarification.

So, my suggestion from the other people that please don’t use that fraud sites for shopping purpose and use the reliable
Sites.

Feb 7, 2018

Complaint marked as Resolved

Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2018

Whaaky.com / Way2Online Retail Customer Care's response Hello Vicky,

extremely sorry to discover that you've had a bad experience. We'll definitely make sure that you receive better service and good quality products next time.

This should not have happened. Kindly send the Product Once we received the Product From you we will go ahead and refund.

Thanks, Regards
Team whaaky

View replies

N

Naga Rjuna

from Tumkur, Karnataka

Dec 28, 2017

I purchaging 2jeans&1power bank on cod
But not good power bank like a dummy
2jeans not fit
I return 2jeans &1powerbank
But 2month my mony not com
My order number hors[protected]
Please sir i want refund

product not delivered after more than 20 days - Comment #2958198 - Image #0

Reply

Whaaky.com / Way2Online Retail Customer Care's response, Jan 6, 2018

Verified Support

Dear Nagaraju,
Order no: - S802541420
We apologize for the inconvenience caused to you. This is to inform you that we have received the self-shipment that you shipped across to us for replacement. we would be dispatching the replacement to you As soon as possible. Once dispatched, you will receive a mail with the consignment number and courier name.

Thanks Regards
Team whaaky

M

Muneendra Reddy

from Bengaluru, Karnataka

Jan 3, 2018

Sir please cancel my order my order number is S[protected] after cancel my order please reply to my mail

Reply

Whaaky.com / Way2Online Retail Customer Care's response, Jan 6, 2018

Verified Support

Dear Muneendra Reddy,
Order no: - S802577257

We are here to assist you better. As per your request, the order has been canceled.

Thanks Regards
Team whaaky

Whaaky.com / Way2Online Retail Complaints & Reviews

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Whaaky.com / Way2Online Retail reviews & complaints page 12

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