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Whaaky.com / Way2Online Retail Complaints & Reviews

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Updated: Jul 16, 2023
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Whaaky.com / Way2Online Retail reviews & complaints page 13

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S
satheesh chary
from Ajmer, Rajasthan
Dec 22, 2017
Resolved
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Address: 500016
Website: whaaky.com

Hello sir,
I'm p satheesh, r/o medak dist. & i'm requested for "refund amount" of my mobile returns (Order number: s[protected] in whaaky, already we have many times send requests to their mail, but they are delay my mail details, already i'm waited for 3months & now not wait for again. But ur delay on my refund amount.

(Custemer care said: 1. We are here to assist you better. Sorry for the inconvenience caused to you, this is to inform you that we will initiate the refund and it will be refunded to your account on (September, october)& 22nd november
2. We are here to assist you better. Sorry for the inconvenience caused to you, this is to inform you that refund will be processed and will get refunded to your account on or before 20th december)
Jan 8, 2018
Complaint marked as Resolved 
Complaint Status [Dec 22, 2017] Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint. Whaaky.com / Way2Online Retail Customer Care's response, Jan 06, 2018 Dear P Satheesh, Order no: S[protected] Sorry for the Delay We will be processing your refund online and it will be reflected in your account at the earliest. We sincerely apologize and regret the inconvenience caused. Thanks Regards Team whaaky,
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2018
Whaaky.com / Way2Online Retail Customer Care's response Dear P Satheesh,
Order no: S[protected]
Sorry for the Delay
We will be processing your refund online and it will be reflected in your account at the earliest.
We sincerely apologize and regret the inconvenience caused.

Thanks Regards
Team whaaky,
View replies
Hello sir/madam.?
ur delay my refund amount (1000/-), may i suffering from u.I'm too irritating on ur whaaky, then i will controle itself. I is the LAST CHANCE TO U
I[censored] r unavailable to send my refunds, then u will be able to give to me, a Product of SAMSUNG GURU MOBILE PHONE for that returns .
I[censored] can't respond my comment & after I will give complaint to POLICE STATION & it's exactly.
My Mobile No. [protected].
??????????????????????????????????????????????
[protected][protected][protected][protected]
[protected][protected][protected][protected]
[protected][protected][protected][protected]
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    V
    vijaymishra7100
    from Bengaluru, Karnataka
    Dec 22, 2017
    Resolved
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    Address: Hyderabad, Andhra Pradesh, 560033
    Website: Whaaky.com

    I booked a Samsung guru music plus mobile phone from whacky.com on 7 Dec 17 but till dated i am not received it.customers care executive not attend phone while I try for it several time.when I requested for cancel the order they neither canceling it or refunded my amount in my account.perhaps they are doing fraud .I requested to you please forward my complaint.I appreciate to your action.
    Feb 7, 2018
    Complaint marked as Resolved 
    Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
    Verified Support
    Jan 06, 2018
    Whaaky.com / Way2Online Retail Customer Care's response     Dear Vijay Mishra,

    We are sorry to inform you that your order S[protected] has been canceled as your location falls under the non-serviceable category. Therefore Order has been canceled & amount has been refunded. it will be reflected in your account at the earliest.

    Thanks Regards
    Team whaaky
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      P
      Parvinder Minhas
      from New Delhi, Delhi
      Dec 18, 2017
      Resolved
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      Address: New Delhi, Delhi, 110018
      Website: www.whaaky.com

      I have order nokia 5233 from waaky in sep but this phone was not working then i decided to refund my amount and amonut is 1749 rs. I have replaced this product to waaky by speed post product was delivered with in 3 days. But now maximun 3 month ago but i have don’t recevied my amount now i decide to go consumr court for complaint on your company. Please
      Jan 22, 2018
      Complaint marked as Resolved 
      Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
      Verified Support
      Dec 20, 2017
      Whaaky.com / Way2Online Retail Customer Care's response       Dear Parvinder Singh,
      Order no: S[protected]

      We will be processing your refund online and it will be reflected in your account at the earliest.
      We sincerely apologize and regret the inconvenience caused.

      Thanks Regards
      Team whaaky
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        K
        Kshiteej Bhatt
        from Ahmedabad, Gujarat
        Dec 14, 2017
        Resolved
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        Address: Hyderabad, Andhra Pradesh

        I have ordered shirts from whaaky.com on 16th sept 2017, but due to size issue i had to send it back and asked for the refund i. E. 1149 rs including the courier charges that i spent to send them. They told me that i'll get refund by 30th november, i called few days back and they assured me to repay on or before 29th november. I have mailed many times and all the time only one reply they gave and all the time when i called customer care they give me excuse that their vendor is not giving them the money so they cannot transfer money to me. Today i called them and still they asked for few more days. It's been 2 months and i haven't got my 1149 rs. So please help me out with this
        Jan 20, 2018
        Complaint marked as Resolved 
        Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
        Verified Support
        Dec 19, 2017
        Whaaky.com / Way2Online Retail Customer Care's response         Dear Umesh Pandey,
        Order no: S[protected]

        Sorry for the Delay
        We will be processing your refund online and it will be reflected in your account at the earliest.
        We sincerely apologize and regret the inconvenience caused.

        Thanks Regards
        Team whaaky
        View replies
        Myself Puja navale from Pune. i buying nokia phones in may. but they not work properly then send on your address and after that you promise me, you refund the money but till you not refund the money. my order no.S[protected]
        Reply
        Whaaky.com / Way2Online Retail Customer Care's response, Dec 20, 2017
        Verified Support
        Dear Puja,
        Order no: S802386733

        Sorry for the Delay
        We will be processing your refund online and it will be reflected in your account at the earliest.
        We sincerely apologize and regret the inconvenience caused.

        Thanks Regards
        Team whaaky
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          Y
          yadavrkcap
          from Jaipur, Rajasthan
          Dec 13, 2017
          Resolved
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          Resolved

          Address: Jaipur, Rajasthan, 303807
          Website: Whaaky.com

          I purchased online power bank 2mi 20000mah.in 899 rs offer scheme.
          But they are discharge automatic in 2 days without use.
          I[censored]sed them they are not charge my mi note 4 android phone 4100mah battery only single time.

          So i am unsatisfied by your products & whaaky online shopping.
          It's not truthable company.
          I purchase any time by amazon & flipkart but first time choose whaaky & it send me fake item.
          Please accept my request &. Solve my problem.

          Remember anytime that our customer is as god in our shoppy.
          Jan 20, 2018
          Complaint marked as Resolved 
          Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
          Verified Support
          Dec 19, 2017
          Whaaky.com / Way2Online Retail Customer Care's response           Dear Customer,

          We apologize for the inconveniences caused to you. We are here to assist you better. Kindly provide us with the order number or let us your concern clearly so that we can assist you better. Or else you can drop an email at [protected]@whaaky.com or call to helpline number [protected]

          Thanks Regards
          Team whaaky
          View replies
          Dear Sir/ Madam,

          I have bought Samsung From your whaaky.com web site on dated 9th Dce 2017 I have received but the mobile phone was damage so I want to return same product.

          kindly suggest me what i should do ?
          how I can return ?

          Thanks & Best Regards,
          Kiran J Chavada
          [protected]
          Reply
          Whaaky.com / Way2Online Retail Customer Care's response, Dec 19, 2017
          Verified Support
          Dear Kiran Chavda,
          Order no: - S802574474

          We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

          Address: -
          Whaaky.com No 1-8-319/2,
          Patigadda Road, Begumpet,
          Hyderabad – 500016

          We request you to drop an email at [email protected], with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number 04066228282

          Thanks&Regards
          Team whaaky
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            P
            Pinto Valvi
            from Jamnagar, Gujarat
            Dec 12, 2017
            Resolved
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            Address: Mumbai City, Maharashtra, 400001
            Website: www.whaaky.com

            नमस्कार सर
            मैंने ०१/११/२०१७ को ब्लेज़र बुक किया था..
            आज १२-१२-२०१७ तारीख़ है, फिर भी आज तक मुझे मेरा product नहीं मिला है.
            मेरा payament id –[protected]
            और merchant id - s[protected]
            आपने मुझें ये मेल किया था
            इस मैं dispatched on[protected] की है
            ओर ecom courier tracking system मैं order dispatched ०१-१२-२०१७ हैं
            और ०२-१२-२०१७ को मिला ऐसा दिखा रहा है
            पर आपके मेल मै तो dispatched on[protected] लिखा हुवा हैं
            Dispatched date मिल नहीं रही हैं.
            मैने detelis साथ मैं attach किया है.
            मुझे ecom courier सब deteles send करो..
            आज १२-१२-२०१७ तारीख आ चुकी हैं,
            फिर भी आज तक मुझे मेरा product क्यू नहीं मिला है.
            आप मुझे जल्द से जल्द product send करो वरना मै cyber crime,
            ग्राहक मंच कंप्लेंट कर दूंगा, और social media मै पोस्ट कर दूंगा सब...
            मैंने ecom courier tracking system मैं order location
            चेक किया पर उस पर information गलत आ रही हैं.
            I am very angry
            My endurance is over
            Jan 19, 2018
            Complaint marked as Resolved 
            Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
            Dec 12, 2017
            Updated by Pinto Valvi             Dear Respected Sir
            I did a Blazer book on[protected]
            Today is the date[protected]
            Still, My blazer has not reached.
            I will also made on online payment
            Payment ID[protected]
            Merchant ID- S[protected]
            Hi
            नमस्कार सर
            मैंने ०१/११/२०१७ को ब्लेज़र बुक किया था..
            आज १२-१२-२०१७ तारीख़ है, फिर भी आज तक मुझे मेरा product नहीं मिला है.
            मेरा payament ID –[protected]
            और Merchant ID- S[protected]
            आपने मुझें ये मेल किया था
            on This is to inform you that your order S[protected]
            has been dispatched on[protected] through ECOM courier.
            The consignment number is[protected].
            You may track the same on the concerned courier website with
            the consignment number given and know the status of the same.

            इस मैं dispatched on[protected] की है
            ओर ECOM courier tracking system मैं order dispatched ०१-१२-२०१७ हैं
            और ०२-१२-२०१७ को मिला ऐसा दिखा रहा है
            पर आपके मेल मै तो dispatched on[protected] लिखा हुवा हैं
            dispatched date मिल नहीं रही हैं.
            मैने detelis साथ मैं Attach किया है.
            मुझे ECOM courier सब Deteles send करो..
            आज १२-१२-२०१७ तारीख आ चुकी हैं,
            फिर भी आज तक मुझे मेरा product क्यू नहीं मिला है.
            आप मुझे जल्द से जल्द product send करो वरना मै Cyber Crime,
            ग्राहक मंच कंप्लेंट कर दूंगा, और Social Media मै पोस्ट कर दूंगा सब...
            मैंने ECOM courier tracking system मैं order location
            चेक किया पर उस पर Information गलत आ रही हैं.
            i am very angry
            My endurance is over
            Verified Support
            Dec 19, 2017
            Whaaky.com / Way2Online Retail Customer Care's response             Dear Pravin Valvi,
            Order no: - S[protected]

            We apologize for the inconvenience caused to you. We will reship the product ASAP. Once reship product, you will receive an Email with the consignment number and courier name.

            Thanks&Regards
            Team whaaky
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              S
              Sreenivas Narsipudi
              from Mumbai, Maharashtra
              Dec 11, 2017
              Resolved
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              Resolved

              Address: 520008
              Website: Whaaky.com

              For order no: s[protected] Whaaky team has not responding to close the issue and also same no response for Complaints raised in Consumer Compalints Forum. They are not following their company policy. I have raised 3 complaints (1st ID: 1741604 & 2nd ID: 1785868 & 3rd ID: 1790038) for one concern and this is 4th one. But there is no use.
              Dec 16, 2017
              Complaint marked as Resolved 
              Hi Whaaky Team, This is to confirm you that, recharge has been successful to my mobile number. Thank you for response to closed my concern. Regards, Sreenivas Narsipudi
              Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
              Dec 12, 2017
              Updated by Sreenivas Narsipudi               Please check and note 1st complaint ID: 1741604 & 2nd ID: 1785868 & 3rd ID: 1790038, there is no response from Whaaky Team end to close the concern.

              Please help...

              Regards,
              Sreenivas Narsipudi
              Dec 14, 2017
              Updated by Sreenivas Narsipudi               Hi Whaaky Team,

              Please respond and process the same to close the concern.

              Regards,
              Sreenivas Narsipudi
              Dec 15, 2017
              Updated by Sreenivas Narsipudi               Hi Whaaky Team,

              There is no response/process from your Team end from last 44 days onwards.

              I'm unable to reach your number ([protected]). No one is pick the call.

              As per your request, I have provided required details on 03.11.2017 of Courier bill repaid (INR: 100.00).

              Please process the same to close the concern.

              Regards,
              Sreenivas Narsipudi
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                N
                N Vikash Kumar
                from Bengaluru, Karnataka
                Dec 3, 2017
                Resolved
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                Resolved

                Address: 380016
                Website: osm99

                In 5 jeans in 1 pant their is a whole
                And looks 2nd hand and not fits
                2nd is also looking 2nd hand and not fits the length of the jeans is very big i dont think in this all jeans these are a new jeans because its looks like a used one how can they give a damaged peace to the costumer and taking the good value from them please do something to this..
                Jan 8, 2018
                Complaint marked as Resolved 
                Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                Verified Support
                Dec 06, 2017
                Whaaky.com / Way2Online Retail Customer Care's response                 Dear Vikas,
                Order no: - S[protected]

                We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

                Address: -
                Whaaky.com No 1-8-319/2,
                Patigadda Road, Begumpet,
                Hyderabad – 500016

                We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

                Thanks&Regards
                Team whaaky
                Dec 14, 2017
                [email protected]'s response                 Dear sir, my order no is S[protected]
                Product quality is very low. So please return my money
                Reference no :- s[protected]
                Reference no :- S[protected]
                I not Received a second order

                View replies
                I booked in 4th December some shirts items not delivered
                I paid in debit card
                Customer care is not answering mails no reply
                please return to me in money back
                My order number :- s[protected]
                Reply
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                  A
                  arief ahmed
                  from Hyderabad, Telangana
                  Dec 2, 2017
                  Resolved
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                  Resolved

                  Address: 516001
                  Website: whaaky.com

                  Purchased 3 shirts online for amount of 499and received the order of old shirts which are not new and which are torn and stitched and all the three shirts of three different sizes, when i spoken to customer care they asked me to send the photos of the shirts i did the same but no response from support team as well as from customer care team as a reason iam raising the complaint hoping for resolving and returning my amount.
                  Jan 17, 2018
                  Complaint marked as Resolved 
                  Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 06, 2017
                  Whaaky.com / Way2Online Retail Customer Care's response                   Dear Arief,
                  Order no: - S[protected]

                  We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

                  Address: -
                  Whaaky.com No 1-8-319/2,
                  Patigadda Road, Begumpet,
                  Hyderabad – 500016

                  We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

                  Thanks&Regards
                  Team whaaky
                  View replies
                  My id number[protected] and my contect number is [protected] and i am book the henly shirt but they delever the other peoduct and product quality is third class
                  Reply
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                    S
                    Shafique Merchant
                    from Mumbai, Maharashtra
                    Nov 30, 2017
                    Resolved
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                    Resolved

                    Address: 400003

                    I had order online pack of 3 jeans and 3 shirts to whaaky, the product was used and also altered and when i complain to whaaky they said to send photo and i do the same and send mail and now they say that send the product to their hyderabad address with the same packing, how this company not solving the issue and what proof i had they are asking me to send to them so that i cant take any legal action on them. I request to the concern authority to seal such company where as there are lots of complains seen here. I any concern authority dont take action or take it lightly then such fraud company take the benefits and looting to consumer. The consumer department can sue such company and cancel the licence and put the fraudsters behind the bars.
                    Jan 8, 2018
                    Complaint marked as Resolved 
                    Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 30, 2017
                    Whaaky.com / Way2Online Retail Customer Care's response                     Dear SHAFIQUE,
                    Order no: - S[protected]

                    We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

                    Address: -
                    Whaaky.com No 1-8-319/2,
                    Patigadda Road, Begumpet,
                    Hyderabad – 500016

                    We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

                    Thanks&Regards
                    Team whaaky
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                      S
                      Sreenivas Narsipudi
                      from Mumbai, Maharashtra
                      Nov 28, 2017
                      Resolved
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                      Resolved

                      Address: 520008

                      For order no: s[protected]. Whaaky team has not responding to Consumer Complaints. And also not follow their company policy. I have raised two complaints (1st ID: 1741604 & 2nd ID: 1785868) for one concern and this is 3rd one. But there is no use. 1st time they simple reply as we will do ASAP. But there is no 2nd time reply also.
                      Dec 16, 2017
                      Complaint marked as Resolved 
                      Hi Whaaky Team, This is to confirm you that, recharge has been successful to my mobile number. Thank you for response to closed my concern. Regards, Sreenivas Narsipudi
                      Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                      Nov 28, 2017
                      Updated by Sreenivas Narsipudi                       As perWhaaky Team request, I have provided required details on 03.11.2017 of Courier bill repaid (INR: 100.00).

                      But there is no responce & process initiate to close the concern.

                      Regards,
                      Sreenivas Narsipudi
                      Nov 29, 2017
                      Updated by Sreenivas Narsipudi                       Please check and note 1st complaint ID: 1741604 & 2nd ID: 1785868, there is no response from Whaaky Team end to close the concern.

                      Please help...

                      Regards,
                      Sreenivas Narsipudi
                      Dec 06, 2017
                      Updated by Sreenivas Narsipudi                       Hi Whaaky Team,

                      Awaiting for your response/process to close the concern.

                      Regards,
                      Sreenivas Narsipudi
                      Dec 07, 2017
                      Updated by Sreenivas Narsipudi                       Hi Whaaky Team,

                      Please provide the recharge details.

                      Regards,
                      Sreenivas Narsipudi
                      Dec 14, 2017
                      Updated by Sreenivas Narsipudi                       Hi Whaaky Team,

                      There is no response/process from your Team end from last 43 days onwards.

                      I'm unable to reach your number ([protected]). No one is pick the call.

                      As per your request, I have provided required details on 03.11.2017 of Courier bill repaid (INR: 100.00).

                      Please process the same to close the concern.

                      Regards,
                      Sreenivas Narsipudi
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                        M
                        MANISH padhal
                        from Mumbai, Maharashtra
                        Nov 27, 2017
                        Resolved
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh, 500016
                        Website: www.whaaky.com/Lowest-Price-HotDeals

                        I had placed the order (S[protected] from their website where the stuff looks really great had ordered 3 pairs of shorts + 3 pairs of denim shirts.

                        When the order was received all the stuff sent was of lower quality & standards.

                        The same was bought to their notice & they acknowledged on 11th oct for both the products to be couriered back to them and they will reimburse the courier charges (Inr 450) as well when they reimburse my amount of inr 1847 & informed me that the refund will be initiated post receipt & quality check of the package which they did confirm on 25th oct that the amount will be refunded on 3rd nov and when i contacted them on 2nd nov then they said now they will refund on 23rd nov... Again the refund was not initiated & post my mail to them on 23rd nov, they reverted that the amount has been refunded but with no details in which account they have reversed the amount.

                        Its been 2 months that i have following up for the refund & with no result.

                        Please debar these kind of fake online shopping websites who does not have any value/confidence n their word & mots of all their product... Its a scam.
                        Jan 4, 2018
                        Complaint marked as Resolved 
                        Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 30, 2017
                        Whaaky.com / Way2Online Retail Customer Care's response                         Dear Manish,
                        Order no: - S[protected]

                        This is to inform you that we have refunded your amount to your account. Kindly check your account.

                        The details pertaining to the refund are as below:

                        Transaction Ref id: - v
                        Refunded on: 23rd November 2017

                        Thank, Regards
                        Team whaaky
                        Nov 30, 2017
                        Updated by MANISH padhal                         have not received the entire refund amount of 2247/- pls credit the balance amount of INR 1400 t!!!
                        View replies
                        have not received the entire refund amount of 2247/- pls credit the balance amount of INR 1400 t!!!
                        Reply
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                          P
                          Pinto Valvi
                          from Jamnagar, Gujarat
                          Nov 27, 2017
                          Resolved
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                          Resolved

                          Address: Mumbai City, Maharashtra, 400001
                          Website: www.whaaky.com

                          Dear respected sir
                          I did a blazer book on[protected]
                          Today is the date[protected]
                          Still, my blazer has not reached.
                          I will also made on online payment
                          Payment id[protected]
                          Merchant id - s[protected]
                          I have attached bill copy

                          How many days will be wait
                          Please tell me
                          Give me the all details..

                          Thank you
                          Reply me now
                          Jan 11, 2018
                          Complaint marked as Resolved 
                          Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 30, 2017
                          Whaaky.com / Way2Online Retail Customer Care's response                           Dear Pravin,
                          Order no: - S[protected]

                          We apologize for the inconvenience caused to you. Due to Over whelming response of the product we are dispatching consignments on a daily basis. Kindly bear with us.

                          Thanks&Regards
                          Team whaaky
                          View replies
                          I want to return this product as the quality and performance is not at all good .order no. is S[protected]
                          ph no .[protected]
                          please refund or replace the product
                          the power bank is not charging my phone atleast to 30%
                          and its not charging itself properly
                          Reply
                          Whaaky.com / Way2Online Retail Customer Care's response, Nov 30, 2017
                          Verified Support
                          Dear Mahalaxmi Thella,
                          Order no: - S802561182

                          We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

                          Address: -
                          Whaaky.com No 1-8-319/2,
                          Patigadda Road, Begumpet,
                          Hyderabad – 500016

                          We request you to drop an email at [email protected], with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number 04066228282

                          Thanks&Regards
                          Team whaaky
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                            A
                            Abhisingh123
                            from Delhi, Delhi
                            Nov 24, 2017
                            Resolved
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                            Resolved

                            Website: www.whaaky.com

                            On[protected] i had ordered two mi power banks of 20800mah @999 from the
                            Website whaaky.com under the offer.
                            The order numbers are as follows:-
                            1. S[protected]
                            2. S[protected]
                            They had promised to deliver the items in 7-10 business days but still i had not received my orders. I e-mailed several times to the company about this issue but i had not received good response from the company. So, kindly look into the matter and please dispatch the orders as soon as possible.
                            Dec 28, 2017
                            Complaint marked as Resolved 
                            Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 27, 2017
                            Whaaky.com / Way2Online Retail Customer Care's response                             Dear Customer,

                            Greetings from Whaaky!!

                            We sincerely apologize for the inconvenience caused. Due to delay on the supply front, we are unable to serve your order currently.

                            Please be informed that we will initiate the refund of your order within 7-10 working days and the refund details will be emailed to you.

                            Kindly write to us at [protected]@whaaky.com for any further clarification or assistance.

                            Thanks & Regards
                            Team Whaaky
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                              C
                              Creat Lea
                              from Hyderabad, Telangana
                              Nov 24, 2017
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                              Address: Hyderabad, Andhra Pradesh, 500067
                              Website: www.whaaky.com

                              Luckly i not ordered.. I was searching for geniunity of products from past 1 week and about to order.. When i saw this website first i felt amazing happy, how such a branded company products are selling for such a cheap prize? And now i am feeling shock and happy (Becoz i not ordered) now i know how idiotic company it is!!
                              Thank you friends for posting your reviews it helps lots o[censored]nknown persons like me
                              Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
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                                S
                                Sreenivas Narsipudi
                                from Mumbai, Maharashtra
                                Nov 24, 2017
                                Resolved
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                                Resolved

                                Address: Krishna, Andhra Pradesh, 520008
                                Website: Whaaky.com / Way2Online Retail

                                Order no: s[protected]. Whaaky team not providing recharge to my mentioned number as per policy. I have provided required details on 03.11.2017 of courier bill repaid.
                                I have follow up daily basis, but they have reply same copy paste message (Attached ss) from last 21 days onwards.
                                There is no initiate from whaaky team end to close the concern.
                                Dec 16, 2017
                                Complaint marked as Resolved 
                                Hi Whaaky Team, This is to confirm you that, recharge has been successful to my mobile number. Thank you for response to closed my concern. Regards, Sreenivas Narsipudi
                                Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 24, 2017
                                Whaaky.com / Way2Online Retail Customer Care's response                                 Hi Sreenivas,

                                We regret the inconvenience. We will verify and ensure that the mobile recharge is done within 24 hours and will update with the details.

                                Thanks & Regards
                                Team Whaaky
                                Nov 24, 2017
                                Updated by Sreenivas Narsipudi                                 Hi Whaaky Team,

                                Thanks for your confirmation.

                                I Shall wait for your initiate.

                                Regards,
                                Sreenivas Narsipudi
                                Nov 27, 2017
                                Updated by Sreenivas Narsipudi                                 Hi Whaaky Team,

                                Please provide the recharge details. Your Team has missed the promise of within 24 hours.

                                Awaiting for your response/process...

                                Regards,
                                Sreenivas Narsipudi
                                Dec 05, 2017
                                Updated by Sreenivas Narsipudi                                 Hi Whaaky Team,

                                Please provide the recharge details.

                                Regards,
                                Sreenivas Narsipudi
                                Dec 06, 2017
                                Updated by Sreenivas Narsipudi                                 Hi Whaaky Team,

                                Awaiting for your response/process to close the concern.

                                Regards,
                                Sreenivas Narsipudi
                                Dec 14, 2017
                                Updated by Sreenivas Narsipudi                                 Hi Whaaky Team,

                                There is no response/process from your Team end from last 43 days onwards.

                                I'm unable to reach your number ([protected]). No one is pick the call.

                                As per your request, I have provided required details on 03.11.2017 of Courier bill repaid (INR: 100.00).

                                Please process the same to close the concern.

                                Regards,
                                Sreenivas Narsipudi
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                                  M
                                  mehdi.azad1980
                                  from Kalna, West Bengal
                                  Nov 20, 2017
                                  Resolved
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                                  Resolved

                                  Address: 700059
                                  Website: www.whaaky.com

                                  Dear sir,
                                  I have booked buy on get one mi-10400 power bank on 16- oct'17 ad it was delivered to me on 05-11-17 and as soon i have open the box i could found that both the product are damaged.

                                  Immediately i called to delivery boy but he didn't turned off, after that i tried to contact cc but unfortunately i could not contact. Today i was able to contact but customer care executive is telling i can do what ever but product will not be replaced.

                                  Now i wanted to know will you replace my product or not?
                                  My registered mob number :[protected]

                                  Regards,
                                  Mehdi azad
                                  Mob:[protected]
                                  Dec 31, 2017
                                  Complaint marked as Resolved 
                                  Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 22, 2017
                                  Whaaky.com / Way2Online Retail Customer Care's response                                   Dear Mehdi Azad,

                                  We understand your concern. As per our company policy, any complaint can be registered within 72 hours of the receipt of the product. Hence, our customer care executive may not have considered your request.

                                  However, we will replace your order considering this is an exception. Please share the images of the product to [protected]@whaaky.com so that we can process a replacement.

                                  Thanks & Regards
                                  Team Whaaky
                                  Nov 24, 2017
                                  Updated by mehdi.azad1980                                   Dear Sir,
                                  Thanks for response, kindly find the images of damaged product which were delivered to me. Request you to replace the same with new product and it should function properly.

                                  Mehdi Azad
                                  Mob:[protected]

                                  Verified Support
                                  Nov 29, 2017
                                  Whaaky.com / Way2Online Retail Customer Care's response                                   Dear Mehdi Azad,
                                  Order no: - S[protected]

                                  We apologize for the inconvenience caused to you. As per our replacement- Refund policy, kindly send the incorrect product to the below address. Once we receive the product from you, we will go ahead to do the replacement-refund.

                                  Address: -
                                  Whaaky.com No 1-8-319/2,
                                  Patigadda Road, Begumpet,
                                  Hyderabad – 500016

                                  We request you to drop an email at [protected]@whaaky.com, with your Order no, and kindly mention your issue. Your issue will be addressed within 24-48 hrs or call to helpline number [protected]

                                  Thanks&Regards
                                  Team whaaky
                                  View replies
                                  I have booked samsung guru music 2 with 1400 rs but i didnt get any order id and i am not able to find the tracker number
                                  what is this site
                                  Reply
                                  Dear Sir,
                                  I have given the photo, so now you should send the correct product and they should collect the fauty product as per the online shopping system.
                                  I had been shopping from different online merchant and they are doing the same, now tell me if you are asking me to send to the mention address who will bear the courier charges?

                                  So pls send your courier representative to collect the faulty product and they can hand over the correct product.

                                  Br//Mehdi Azad
                                  Mob:[protected]
                                  Reply
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                                    À
                                    ओमी ओमी
                                    from Pune, Maharashtra
                                    Nov 18, 2017
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh, 500016
                                    Website: www.whaaky.com

                                    Order placed on :[protected]:34:17
                                    Order no. S[protected]
                                    These people send damaged products two times.
                                    And again i have to send them that products two times.
                                    They cheated me.
                                    And when talking to customer care they disagreed that product is not received yet.
                                    After few call to dtdc and whaaky, whaaky people accepted product has been returned and i m eligible for the refund.
                                    As per policy, they have to refund the cost of the product (1499) plus 100 rs for courier charges. As i send items two times i m eligible for rs 200 for mobile reachrge plus the actual amount (1499).
                                    Every details are shared with whaaky team.
                                    As per company policy, they have seven days to refund, but they told me before 13th september they are going to refund.
                                    Next date : 10th october
                                    Next date : 30th nov
                                    How many dates?? Already you had taken 6 months of time.. Still not refunded.
                                    Many times i called their customer care number several times. After exact 5 min 32 seconds it automatically disconnects.
                                    Whakky, this is not good to cheat with peoples hard earned money.
                                    Some mail snap shots are attaching hereby.
                                    My previuos complaint is yet not resolved. Below is the link for that.

                                    https://www.consumercomplaints.in/whaakycom-way2online-retail-refund-my-amount-p...⇄
                                    Jan 6, 2018
                                    Complaint marked as Resolved 
                                    Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 29, 2017
                                    Whaaky.com / Way2Online Retail Customer Care's response                                     Dear Umesh Pandey,
                                    Order no: S[protected]

                                    Sorry for the Delay

                                    We will be processing your refund online and it will be reflected in your account at the earliest.
                                    We sincerely apologize and regret the inconvenience caused.

                                    Thanks Regards
                                    Team whaaky
                                    Dec 01, 2017
                                    Updated by ओमी ओमी                                     30th nov crossed. yet not credited. can anybody help me for filing case against whaaky in consumer court?
                                    Dec 11, 2017
                                    Updated by ओमी ओमी                                     Another Promised Date. 7 Months Passed still waiting for my refund.

                                    Jan 11, 2018
                                    Updated by ओमी ओमी                                     Complaint Yet Not Resolved.
                                    Jan 11, 2018
                                    Updated by ओमी ओमी                                     Till Now Whaaky promised me so may date and still, they not refunded my money. Another Promise date email snapshot is attached and they are unable to refund within dates. When will I get my money?

                                    View replies
                                    Still It Is Not REsolved yet.
                                    Reply
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                                      V
                                      Verma Shailendra Verma
                                      from Lucknow, Uttar Pradesh
                                      Nov 18, 2017
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                                      Website: [email protected]

                                      Dear sir main apna order replacement krna hai I mean change krna haiMaine jeans& sweater order Kiya Tha lekin company walo ne 3jeans aur 3shirts bhej di wo bhi bilkul ghatiya quality ki so please sir Mera order change kr dijiye please

                                      Your Regards

                                      ShailendrA verma

                                      My order no is - HORS[protected]
                                      Nov 18, 2017
                                      Updated by Verma Shailendra Verma                                       Dear sir

                                      Mera order no

                                      HORS[protected]
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                                        A
                                        Avinash Rajak
                                        from Malkangiri, Chhattisgarh
                                        Nov 18, 2017
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                                        Address: Bangalore, Karnataka, 491441
                                        Website: whaaky.com

                                        The t-shirt which has been ordered has not come, the other material has come in place.
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