Claimed

Whaaky.com / Way2Online Retail Complaints & Reviews

2
Updated: Jul 16, 2023
Complaints 4398
Resolved
1744
Unresolved
2654
Contacts

File a complaint to Whaaky.com / Way2Online Retail

Having problems with Whaaky.com / Way2Online Retail?

File a complaint and get it resolved by Whaaky.com / Way2Online Retail customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Whaaky.com / Way2Online Retail reviews & complaints page 144

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
senthilsps
from Coimbatore, Tamil Nadu
Jun 25, 2015
Report
Copy

Address: Erode, Tamil Nadu

I ordered a 5 Polo T shirt and 2 Mi headphone dated on 27.05.15 but till now i not receive any product from whaaky side. I tried to their customer care no. They simply response two times as sorry sir, we are received over order so we deliver within 24 hours second time they said and promised to me refund my money incase of fail in delivery. Daily i send mail to [protected]@twhaaky.com but they replied all the times as follows "Dear Customer, We apologize for the inconvenience caused to you. Due to over whelming response of the product we are dispatching consignments on a daily basis. Kindly bear with us. Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [protected]@whaaky.com, we are sure to respond within 24hrs." I don't know what they given service to me. I totally depressed due to this order and follow up regularly.
+1 photos
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    I
    Indranil Chowdhuri
    from Delhi, Delhi
    Jun 25, 2015
    Report
    Copy

    Address: Bangalore, Karnataka

    Got a fake product. Returned the same and claimed for refund. The mailed me that the refund initiated and will receive my refund within 5 working days. Still did not receive any refund after 20 working days. I am attaching their confirmation mail as a proof. Want my money back as early as possible.
    +1 photos
    Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
    Order No: S80796918

    Product: 2 MI Power Bank
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      I
      Indranil Chowdhuri
      from Delhi, Delhi
      Jun 25, 2015
      Report
      Copy

      Address: Bangalore, Karnataka

      got a fake product. Returned it.And asked for the refund. Company said refund has initiated and will receive it within 5 working days. Still did not receive any money. Want the money as early as possible. Otherwise help me to take legal action against them. I am attaching their earlier mail.
      +1 photos
      Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
      Jun 25, 2015
      Updated by Indranil Chowdhuri
      Sorry for the previous attachment. Please see the bellow attachment.

      Got a fake product. Returned the same and claimed for refund. The mailed me that the refund initiated and will receive my refund within 5 working days. Still did not receive any refund after 20 working days.

      I am attaching their confirmation mail as a proof.

      Want my money back as early as possible.
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        kuldeep92
        from Gurgaon, Haryana
        Jun 24, 2015
        Report
        Copy

        Address: New Delhi, Delhi

        Sir I have ordered 5 tees and 1 Branded shoe My Order ID : S80852134 Payment Mode : CREDITCARD Order Placed on :[protected]:41:37 But until now I don't received any information about the product from you it has been 15 days but on the tracking status the product is still prepairing to ship, so I want to Know How many days more I have to wait to get my products.
        +1 photos
        Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sarang5157
          from Chittur, Kerala
          Jun 24, 2015
          Report
          Copy

          I ordered for product (5 half sleeve shirts) and paid 999 through debit card on 29th may. Still I didn't receive the product. I called many times to their customer care number but no one attended the phone. So that I want to register complaint against them. Kindly do the needful.
          +2 photos
          Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
          I ordered for product (5 shirts) and paid Rs:999 through Net banking on 13th jun 2015. Still I didn't receive the product. I called many times to their customer care number but no one respond. My order no: S80855248, Citrus Order Number[protected], pls register complaint and solve the problem or cancel the order and return the amount.

          regards
          siva b
          pls solve the issue

          Order not received and also no response - Comment #2181893 - Image #0
          one of the fake company.
          whaaky.com management & staff eating all customers shiittttt., ., ., ., .,
          I got Sony 1000 Mah power bank with very bad working condition..now no one is responding..
          To complaint & arrest them..One of the [censored]eeeeee company.
          Helpful
          Found this helpful?
          3 Comments
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Pratheep001
            from Karaikkudi, Tamil Nadu
            Jun 23, 2015
            Report
            Copy

            Address: Sivaganga, Tamil Nadu

            I had ordered product Three Linen shirts in whakky.com on 02nd june 2015(02.06.2015). my order No is S80845672. i had paid Rs 999 in net banking mode. but still Could not Received my ordered Product. Payment Reference Number [protected].
            +2 photos
            Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
            Hi,
            I have placed order S80857174 on 16-jun-2015, still now i didn't get any update on my order.
            No one is receiving phone also.
            I am satisfied with your service.

            Regards,
            Prabakaran
            [protected]
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              santhosheraj
              from Bengaluru, Karnataka
              Jun 23, 2015
              Report
              Copy

              Address: Bangalore, Karnataka

              We have place order on[protected]:46:47 vice Order ID : S80843643 and we have made the payment online. Sill today we have not receive my order product if you are not in position to deliver please cancel my order and refund my order amount at the earliest. I already mailed 2times to whakky regarding this but they are not responding.
              +1 photos
              Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Saket Honey Gupta
                from Mumbai, Maharashtra
                Jun 22, 2015
                Report
                Copy

                Address: Sagar, Madhya Pradesh

                I have maked a complaint about duplicate xiaomi powerbank 10400mah deliver by whaaky shopping site as a result i recived a mail by them about replacing the power bank so i have sent them back to there givean address in the mail so i have sent them on on[protected] on saturday by madhur courier service but till now i have no information about my item. In the mail it is written that they will send original power bank to me but till now i have not got a single mail by them, i have sended altest 4-5 mail abou5 this problem but i have not been answered by them My order no. is S80831476 so i want that they send me original xiaomi 10400 mah powerbanks to me or give me refund ie my money back to me so please see through this matter My order no. is S80831476 I have sent back the item on[protected] so send me original product as fast as possiable
                Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                No body from whaaky have contact me till now what should i do now
                No information about my product till
                Consumer complaints send me a mail that someone from whaaky will contact me but till now no one contact me my order no is s80831476 i have ordered 2 xiaomi powerbanks 10400 mah of rupeea 999
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  anisur_alam
                  from Gurgaon, Haryana
                  Jun 21, 2015
                  Report
                  Copy

                  Address: Hyderabad, Andhra Pradesh

                  Defective MII Power Bank was supplied to me by the above company (whaaky.com). I made complain to them. They accepted my complain and informed me to send the same to them by courier. Accordingly I have sent the defective to them and they received the same. Now they are not replacing the product and even not responding by email. They are not responding over phone given in website[protected]. Please do needful and take action against him.
                  +1 photos
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Krishnakant R Parab
                    from Mumbai, Maharashtra
                    Jun 21, 2015
                    Report
                    Copy

                    Address: Hyderabad, Andhra Pradesh

                    Dear Sir/Madam, I have booked a Power Bank named MI 20800 POWER BANK -OM SAI on 14th April 2015 and paid Rs.899 through Internet Banking. My Order Number was S80802891. They have promised me to despach the goods within 8 to 10 working days.They have sent it vide consignment No.Z54365561 through DTDC Courier on 27/04/2015. I have received it after 5 days. I found that it was not working even for 5 minutes. As per company's advise I returned the same through BLUE DARD DHL CO. vide AWB No.[protected] on 14/05/2015. Company has received the consignment on 19/05/2015. After receiving the consignment, they have promised me to supply fresh Power Bank within 4 business days. I have sent more than 8 E-mails to the company but till today they have not send the replacement. Therefore, I request you to take necessary action against the said company and obliged. Tours Sincerely, KRISHNAKANT R PARAM, [protected]
                    +1 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      Saket Honey Gupta
                      from Mumbai, Maharashtra
                      Jun 21, 2015
                      Report
                      Copy

                      Address: Sagar, Madhya Pradesh

                      I have already complained about the duplicate xiaomi 10400mah powerbanks sent to me by whaaky so by making the complain on consumer complaints i have receaved a mail from whaaky to sent bank the duplicate item at there givean addres and they will send the original so i have sent the duplicate item by madhur courier on last saturday ie on[protected] but till now i have not got any information about sending me a original product by whaaky i have send about 5 to 6 mails also but no answer have came to me. I want that whaaky should see through this my order no. was S 80831476 i want my money back or this time send me a original product its free shiping but then also i have to pay to the courier service for sending the item back so kindaly do something i am very troubled by u whaaky.com As fast as possiable sent me any answeror refund or original product
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Satish Siddhpuria
                        from Surat, Gujarat
                        Jun 20, 2015
                        Report
                        Copy

                        Address: Surat, Gujarat

                        We have place order vice Order ID : S80828513 on dtd. 12.05.2015 and we have made the payment online. Sill today we have not receive my order product if you are not in position to deliver please cancel my order and refund my order amount at the earliest. NO PERSON ARE REPLY ON YOUR REGISTER PHONE NUMBER AND NO REPLY OF ANY MAIL
                        Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Aruna Kumar K
                          from Hyderabad, Andhra Pradesh
                          Jun 19, 2015
                          Report
                          Copy

                          Address: Hyderabad, Andhra Pradesh

                          order no S80779775 ordered on 19th March 2015. i received product on 31st March 2015 but received product is not matching with the one which i ordered. i sent back the product with my own expenses of 150 rupees. Again received product on 07th May 2015 which is not matching with my ordered product as usual i sent the product back with my expenses of 275 rupees. After sending back two times Rajesh and Nandini representatives of Whaaky told me that durong last week of May. THey mentioned that currently we dont have stock stock will be available after one week as soon as stock available we will dispcatch the product to you. After that i send mails soo many times and i called to them many times. No reply to my mails and no response to my calls till now
                          Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            ganeshmudhiraj
                            from Sangli, Maharashtra
                            Jun 19, 2015
                            Report
                            Copy

                            Address: Hyderabad, Andhra Pradesh

                            Hi team, This is to informing you that I purchased 10 leggings item through online on 18th June order no S80833685 and the parcel was send through Aramex. I didn't receive the product till now. It was showing in Whaaky's records delivered but I did not received yet. As per Aramex records it was delivered to wrong person. I need ethier my product or refund my money. Could you please look into this compliant and do the needful. Regards Ramaganesh
                            Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Adhana Sahab
                              from Gagret, Himachal Pradesh
                              Jun 19, 2015
                              Report
                              Copy

                              Address: Alwar, Rajasthan

                              After gone many days but still I haven't received any confirmation and my order. I take continuously follow up but not found any reply by whaaky.. Very bed service ... my order no S80842708‏ order date 29-may 2015 B L Gurjar [protected]
                              +1 photos
                              Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Aneesh1892
                                from Thiruvananthapuram, Kerala
                                Jun 19, 2015
                                Report
                                Copy

                                I have purchased 2 powerbanks from the whaaky online shopping site. But the delivered item was defective. So i returned the defective item on 11/06/15 through TrackOn Courriers. But i havent received the refunded amount. The amount of the item is 1998 rupees. The details of the purachase is given below. Order No: S80840432 Product: MI 20800 Power Bank_Revised-OM SAI. Please make an action for this.
                                +1 photos
                                Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  rajiniisai
                                  from Rajahmundry, Andhra Pradesh
                                  Jun 19, 2015
                                  Report
                                  Copy

                                  Address: Chennai, Tamil Nadu

                                  I have issue for your product and i have already complaint to you but you did not take any action for that. Till now i did not get any emails and calls from your side. This is the way your supporting to customers, this is too bad have you take any action to my complaint or solve the issue. Regards Rajini [protected]
                                  Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Manish yadav561
                                    from Lucknow, Uttar Pradesh
                                    Jun 19, 2015
                                    Report
                                    Copy

                                    Address: Lucknow, Uttar Pradesh

                                    Dear Supporter, It is to inform you that I have placed an order of trousers on 10th June 2015, Order no.-S80852428, and I received the order on 16th June 2015, but it is not fit to me. So that I am returning this item, and also requesting you please refund my payment. Please send me your address on which I can send my item. Kindly assist me. .. Thanks & Regards, Manish Kumar [protected]
                                    +2 photos
                                    Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                                    Dear Supporter, It is to inform you that I have placed an order of trousers on[protected], Order no.-S[protected], and I received the order on 130th nov 2015, but it is not fit to me. So that I am returning this item, this item is defected
                                    and also requesting you please replace my powerbank sony mi 20800 mh. Please send me your address on which I can send my item . Kindly assist me. .. Thanks & Regards, SATISH Kumar [protected]

                                    Return item - Comment #2245604 - Image #0
                                    its not working properly ...order no : s[protected] Please Kindly Refund money my con:numb : [protected], [protected]

                                    Return item - Comment #2728856 - Image #0
                                    Return item - Comment #2728856 - Image #1
                                    Dear sir;
                                    This is Amjath khan, I just received the order (2 Nokia C503 Mobile) order no; UNIS[protected] is not working properly and i think its already used by someone, so that please kindly refund my money immediately. my mobile no is [protected]
                                    I received your product. This product order ID-S[protected]. This product quality is not good. I do not like it. So please return this parcel and return cash money. Mob. No.[protected] .[protected]@GMAIL.COM.ATPO-BABALIYA TA:KHANPUR, DIST:MAHISAGAR PIN:389232
                                    Wrong product return todo dharam
                                    Helpful
                                    Found this helpful?
                                    5 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      T
                                      Tulasi Ram Prasad
                                      from Bangalore, Karnataka
                                      Jun 18, 2015
                                      Report
                                      Copy

                                      Address: Bangalore, Karnataka

                                      No response being received from Whaaky team for the order shipment or refund of my money...After going through many reviews (http://trustedcompany.com/in/whaaky.com-reviews; http://www.mouthshut.com/product-reviews/Whaaky-com-reviews[protected]; looks to be fake website, as I am experiencing poor response now. Any one from Whaaky, Could you please reply? I am waiting from almost a month for my order delivery to be received, which was confirmed on 22nd May 2015 for which I had paid Rs. 1, 099 through credit card". If you cannot deliver please refund the payment back. No calls received & emails responded. Only the below reply received saying it will be delivered withing 8 - 10 days... Looks to be fake website.. cheating money to the people... "Whaaky brings to you unique deals at unbelievable prices Dear Customer, Welcome to Whaaky!! We would be definitely happy to assist you. The order number S80836643 is confirmed and the product will be dispatched in 8 - 10 business days from the order confirmation date. (Saturday, Sunday and public holidays are not working days) As an exceptional case, we have considered your request for an urgent dispatch. Once dispatched, you will receive a message with the consignment number and the courier name and you may track your consignment in the concerned courier website. For further queries, kindly revert to [protected]@whaaky.com Thanks & Regards Whaaky Team"
                                      +1 photos
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        C
                                        Chaudhary Avshesh Kumar
                                        from Gurgaon, Haryana
                                        Jun 18, 2015
                                        Report
                                        Copy

                                        Address: Hyderabad, Andhra Pradesh

                                        My Name is Avshesh Kumar I had placed an order with online shopping portal whaaky.com on 28 June 2015 and paid Rs 1099 through my credit card. The order (S[protected] was confirmed on 29 May 2015 and the delivery time was informed 7-10 business days. However, till date I have not received the delivery. Today is 18th of June 2015, I have never recvd my order, The customer helpline – [protected] is engaged all the time. My voice mails have also not been responded to and since today i.e. 18th June 15 there is no response on this number. My email reminders have also not yielded any satisfactory reply. On visiting the company's Facebook link I realised that many other people are also victim of the same nature. It is requested that suitable action may be initiated against the company and effort should be made to recover my money at the earliest.
                                        Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit