Claimed

Whaaky.com / Way2Online Retail Complaints & Reviews

2
Updated: Jul 16, 2023
Complaints 4398
Resolved
1744
Unresolved
2654
Contacts

File a complaint to Whaaky.com / Way2Online Retail

Having problems with Whaaky.com / Way2Online Retail?

File a complaint and get it resolved by Whaaky.com / Way2Online Retail customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Whaaky.com / Way2Online Retail reviews & complaints page 142

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Arsh.mohd
from Delhi, Delhi
Jul 9, 2015
Report
Copy

Address: Bangalore, Karnataka

I would suggest you people to not buy anything from Whaaky. I bought a pack of tees. The product is such a cheap and with defect. Whenever i call costumer care[protected] they don't response. i had mailed them also but no response. My order no is S80864601.
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    kuldeep92
    from Gurgaon, Haryana
    Jul 9, 2015
    Report
    Copy

    Address: New Delhi, Delhi

    Dear Sir/Mam, My order No. is S80852134 and I have ordered your product on 10th of June 2015 and today I received the product of tees and 1pair of branded shoe, tees are fine but the shoes you sent to me is not branded its the copy of branded product so I want the replacement for the Shoes as soon as possible.
    Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sangameshwar reddy
      from Hyderabad, Telangana
      Jul 9, 2015
      Report
      Copy

      Address: Hyderabad, Andhra Pradesh

      This is to get to your notice that even after placing an order approximately before 10 days till now I didn't get any reply from the dealer I had placed an order on 17th June 2015 til now there is no response once 3 days back i got call due to some busy I could not lift the call I expected a call back but no one called me This this competitive world of online shopping this is a worst experience which I had in delivering the goods people will place orders based on there requirements the service should be fast and satisfy the customer needs Your Order ID : S80857810
      +1 photos
      Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
      Worst
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        sunil7219
        from Chandigarh, Chandigarh
        Jul 9, 2015
        Report
        Copy

        Address: Hyderabad, Andhra Pradesh

        Whaaky.com Logo Whaaky.com Customer Care Way2online Retail Private Limited No 1-8-319/2, Patigadda Road, Begumpet Hyderabad Hyderabad District Andhra Pradesh India - 500016 Customer Care Phone Numbers and Contacts Phone:+[protected] My Order No S80861829 I ordered[protected]:59:48 Till day To passed 28 Days But Not Yet Dispatch My Product. I Paid by Online . When i Check My Order Status at Whaaky.com it has Shown Preparing To Ship. I attempt many Times to Call & Mail But Anyone Not Respond .SO Please Cancelled or send My items or Refund My money .
        Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          mahboon
          from Delhi, Delhi
          Jul 9, 2015
          Report
          Copy

          Address: Bagpat, Uttar Pradesh

          My Order No : S80853401 I ordered 11-JUNE-15 Till day To passed 28 Days But Not Yet Dispatch My Product.

          I Paid by Online . When i Check My Order Status at Whaaky.com it has Shown Preparing To Ship. I attempt Daily minimum 5 Times to Call & Mail But Anyone Not Respond .SO Please Aid To Cancelled My Order and Refund My money .

          This My kindly Request.

          Regards,

          MAHBOOB
          Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            K
            kgkarthik
            from Gurgaon, Haryana
            Jul 8, 2015
            Resolved
            Report
            Copy
            Resolved

            Address: Bangalore, Karnataka

            I have ordered 5 Formal pants for Rs 1099/- and paid via debit card on May 31st. But till July 8th no intimation about anything from whaaky.com. this is my second attempt with whaaky for a purchase. then i gave cancel request. they replied that they are processing but after that no idea. Customers with similar problems, will together move for legal actions against this firm. These kind of online sites not required in this trustable world.
            Oct 10, 2016
            Complaint marked as Resolved 
            Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
            Verified Support
            Jul 10, 2015
            Whaaky.com / Way2Online Retail Customer Care's response
            Dear Customer,
            We would be definitely happy to assist you. Kindly provide us with the order number so that we can assist you better.
            Kindly do not hesitate to contact us. We are always at your disposal.
            Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [protected]@whaaky.com, we are sure to respond within 24hrs.

            Thanks & Regards,
            Whaaky Team
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Karthi128
              Jul 8, 2015
              Report
              Copy

              Address: Hyderabad, Andhra Pradesh

              Sir, I received MI Power Bank Qty.1 with Ref. S[protected] is not working, it is not charging my cell even single time full charging. Then the team asked me to send the defective product to the below address:- Syed Sajid, No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016. Even I have sent them the defective product on 20th June, 2015. Yet they have not done any replacement and not contacted me yet. Please take relevant action and do the replacement else replace me with a good product ASAP. Thanks & Regards, Karthika.U
              +2 photos
              Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                9
                9028747654
                from Thanesar, Haryana
                Jul 8, 2015
                Report
                Copy

                Address: Pune, Maharashtra

                I have ordered casual shirts from whaaky.com on 24rth may and todays date is 8th july i have not received my order till date. my order no is S 80838349. I have done payment by debit card so my money also wasted. I call customer care so many times they dont receive call. I have mailed so many times from their also no reply. I track my order so many times it shows blank. So i dont want u r product because its a more than a month and u also dont reply for any call or mail this is not the way to treat the customers so u r fake plz refund my money otherwise i will take action against ur company. I will suggest evryone to not take any product from you. Refund my money as soon as possible
                Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  rajib99
                  from Shillong, Meghalaya
                  Jul 7, 2015
                  Report
                  Copy

                  Address: Kolkata, West Bengal

                  I had place order 3 linen shirts (white, vine&Royal blue) on 23 Rd Jun 2015. My order no is S80861865. And made payment also. But as of now I don't know when I am going to receive my ordered items. I had sent mails but do not get any reply. I had make calls but it always no reply after deducting call charges. I really don't know how to catch whaaky.com. or How to reach them. And how to get my money back.
                  +1 photos
                  Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                  Jul 18, 2015
                  Updated by rajib99
                  Today is 18th july it means 25 days gone. And my complaints date was 7th of July. But still not yet received anything other than one mail .
                  Jul 21, 2015
                  Updated by rajib99
                  I had posted complaint on 07th of July. But not yet solved the problem. This is real Consumer complaints forum or I have to go consumer court Physically?
                  I have received one mail from whaaky.com today. But they are still Not confirming the delivery date.
                  Helpful
                  Found this helpful?
                  1 Comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sarjerao M
                    from Mumbai, Maharashtra
                    Jul 7, 2015
                    Report
                    Copy

                    Address: Mumbai City, Maharashtra

                    I had placed order for Wangler Shoes & Stretchable Jean @ 1199 on 15.06.2015. till today i have not recieved my order nor I have recieved any feedback from Whakky team for delay. I have already sent few mails in this regards. In my last mail of 02.07.2015 I had ask them the status & changed my delivery address. But there is no reply. On the customecare no no one is picking up the phone bell just keeps on ringing.
                    +1 photos
                    Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      darsh gupta
                      from Jhansi, Uttar Pradesh
                      Jul 7, 2015
                      Report
                      Copy

                      Address: Jhansi, Uttar Pradesh

                      Kindly Process Refund for Order No. S80859758. Today (01.07.15) Parcel Couriered By India Post - CU[protected]IN Total Refund Amount Rs.1749 + 132 (Indian Post Charges) = 1881/- Kindly Process Refund ASAP... Regards Vikas Gupta [protected] Jhansi (UP)
                      Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        srinivasy
                        from Hyderabad, Telangana
                        Jul 7, 2015
                        Report
                        Copy

                        Address: Hyderabad, Andhra Pradesh

                        Dear Sir, I have rebooked 3 Jeans of Size 30 -(1 ) and 28 (2) total 3 jeans as per your email through Proffessional Courier Vide their Document NO: HYD 50288013 ON 20/06/2015 to the following address given by you Way2online Retail Private Limited Syed Sajid, No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016. I request you to kindly replace 3 jeans (Branded) of Size 30 immediately.
                        Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          kuldeep92
                          from Gurgaon, Haryana
                          Jul 7, 2015
                          Report
                          Copy

                          Address: New Delhi, Delhi

                          Sir/Mam, I have ordered a combo pack of five tees and one pair of shoe from whaaky.com on 10th of june 2015 and paid the entire product amount via credit card I have called them three or four times but the said we Apologise for the delay and give some other date for the dispatchment of the product and until now they fooled me four time in a row about the dispatchment date, what can i do now.
                          +1 photos
                          Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            P
                            premguptamrt
                            from Muzaffarnagar, Uttar Pradesh
                            Jul 6, 2015
                            Report
                            Copy

                            Address: New Delhi, Delhi

                            Merchant Order number: S80815669 Citrus Reference Number: [protected] Order Amount: 2498.00 INR Transaction Date & Time:Apr 28, 2015 02:50:07 PM Hi, I ordered a set of t-shirt & power bank from the website of Whaaky.com on 28th April, 2015. They delivered it from 2 courier services. T-shirts on 5th May & Power bank on 8th May. When i checked the t-shirt, it was less quantity. So As per discussion from Whaaky Customer Executive, i sent it back. They told me to reship it soon again. They confirm the receipt of product. but They have not send it yet after two months. Regarding Power bank, they send me fake/Duplicate product of MI-Powerbank. It was not even charging. Again i submitted a complaint. but they did not take any action regarding that. It is my request, Please take strict action against them. You can find 1000 of complaints against their inefficiency in service. Please find the attachment for proofs of order, Proof of sending them back the delivered product, image of fake Power bank. I have many evidences in my mail box regarding their fake assistance. I bear economic losses due to this. I get nothing for my money that i spent on purchasing of product from this website. Order bill: 2498 rs. Resent the Product via courier, Cost : 420 rs. Total : 2918 Rs. I request you for repayment with additional expenses of sending them back the delivered product. Attached the proof of bill of courier, i sent them back.
                            +1 photos
                            Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sameer1035
                              from Delhi, Delhi
                              Jul 6, 2015
                              Report
                              Copy

                              Address: Ghaziabad, Uttar Pradesh

                              dear sir/madam not transfer money in account.last mail recive 22 jun of whaakky.com. i am continous call & mail but not call pick, not mail revert. plz help me . whaaky Jun 22 to me Whaaky brings to you unique deals at unbelievable prices Dear GIRISH, Order No: S80845831 Product: 3 Trousers & 3 Shirts-PENGUIN This is to inform you that we have received your account details. We would be processing your refund and your cheque will be deposited in your account in 7 business days. Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [protected]@whaaky.com, we are sure to respond within 24hrs. Thanks & Regards Your friends from Whaaky support whaaky Jun 10 to me Dear Sir/Mam, We apologize for the inconvenience caused to you. We can definitely go ahead to do a replacement of the same. As per our replacement policy, kindly send the defective product to the below address. Way2online Retail Private Limited Syed Sajid, No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016 Replacement Once we receive the defective product from you, we will go ahead to do the replacement. Note: 1) The defective product should be dispatched within 4 business days for replacement of the same. 2) Kindly do not forget to mention the order number. Thanks & Regards, Whaaky Team support whaaky Jun 15 to me Dear Customer, Refund has been initiated towards the order No : S80842266 for the amount 1399 Rupees. Kindly Provide the below details... Your name as per Bank record: Bank Name: Ac No : Mobile No : Thanks & Regards
                              Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                              Jul 14, 2015
                              Updated by sameer1035
                              sir plz tell me mai kya kru mujhe abhi tak koi payment recive nhi hua h .one month hone wala h .product refund kiye hue.
                              mujhe 8 july ko whaaky.com se ye mail recive hua h.meri custmer care se 8july, time 3.17pm par bat hui thi usne answer diya kiya apko saturaday tak payment recive ho jayega .


                              plz sir help me


                              support whaaky <[protected]@whaaky.com>
                              Jul 8 (6 days ago)

                              to me
                              Dear customer,
                              This is to inform you that we have received your account details. We would be processing your refund and your cheque will be deposited in your account in 7 business days.
                              Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [protected]@whaaky.com, we are sure to respond within 24hrs.

                              Thanks & Regards,
                              Your friends from Whaaky
                              Jul 15, 2015
                              Updated by sameer1035
                              sir kya kru mai
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                Nitesh Nawal
                                from Bengaluru, Karnataka
                                Jul 4, 2015
                                Report
                                Copy

                                Address: Indore, Madhya Pradesh

                                i had placed an order on 14th april of 2 cotton country jeans. order no: S80802372. which i recived on 26th april.when i recived my product that was diffrent which i had orderd . i had returned the product and filed so many complaints in their customer support. they don't even pick my call. i still did't got my refund till now. once they asked for my bank details but still did'nt got my refund. kindly help me with this worst site (whaaky.com). client no. : [protected]
                                +3 photos
                                Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                                its more than a 15 days again and they still had not refunded my amount. They mailed me that they have my account details and will refund my money within seven days but still there is no transaction initiated.
                                I HAVE NOT RECEIV MY PRODUST FROM LAST ONE N HALF MONTH AND WHAAKY I HAVE PAY ONLINE BY DABIT CARD I THINK MY 999 RUPEES HAVE TO REFUND ME I M WRITING MAIL FROM LAST ONE MONTH BUT I M NOT GETTING ANY REVERT ON THAT
                                MY ORDER NO. S80861290
                                CO. TACT NO. [protected]/[protected]
                                IF I WILL NOT GET ANY REVERT WITHIN TWO DAYS THEN I M GOING TO SUE A CASE ON WHAAKY .COM
                                Helpful
                                Found this helpful?
                                2 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  diva209
                                  from bangalore, Karnataka
                                  Jul 3, 2015
                                  Report
                                  Copy

                                  Address: Bangalore, Karnataka

                                  Dear Sir my Order No; S80838693. i have ordered the product on 25/5/15, still i have not received, 10days back i have sent a mail saying to cancell the produt n refund the amount . but no reply from them. so i kept calling no 1 attended my call on 29th june 15. i called the customer care n told tm to cancell the order. but still i dint got my amount please refund the amount
                                  Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                                  Dear Sir

                                  i Have received the product even after i requested them to cancel the product and refund the amount. more over got the Conformation saying that my amount will b refunded.. But i received the product which is not in working Condition . Opened seal box. no document for it. i have orders Sony 20000mAh Batter charger. but they have sent me 10000mAh . its not working and fake product of Sony.. They r miss using the Name of Sony Company .. Please requesting to Refund My Amount
                                  Picture of the product

                                  Product not delivered & request for refund - Comment #2188854 - Image #0
                                  Product not delivered & request for refund - Comment #2188854 - Image #1
                                  Dear Sir

                                  Please look at the Product box condition which i have received
                                  Helpful
                                  Found this helpful?
                                  3 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    Jensy
                                    Jul 3, 2015
                                    Report
                                    Copy

                                    Address: Rajkot, Gujarat

                                    I have ordered 10 polo t shirts on 03.06.2015 wide order no S80846268 and made the payment through credit card but same got rejected. Again booked the same product under COD wide order no S80846607. After 10 days I got call stating that we are cancelling COD order and re-booking the order no S80846268. After that made number of attempts to call and also send mail but till date order has not dispatched.
                                    Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      L
                                      loganathan_kce
                                      from Coimbatore, Tamil Nadu
                                      Jul 2, 2015
                                      Report
                                      Copy

                                      Address: Coimbatore, Tamil Nadu

                                      I have book one order with Whaaky and paid through Online, But they didnt give any delivery of the same or any update on the same. I am regularly following and calling but no response yet. order number: S80845810. Mail: [protected]@yahoo.co.in
                                      Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        A
                                        a s murthy
                                        from Mangalore, Karnataka
                                        Jul 2, 2015
                                        Report
                                        Copy

                                        Address: Bangalore, Karnataka

                                        I had made an order for purchase of 3 Formal Shirts & Formal Shoe @ 999 on[protected] vide order no. S80854374. The confirmation from Whaaky was received on[protected]. It is more than 2 weeks and I have not yet received the consignment. The tracking shows preparing to ship. I have made the payment vide Credit card.
                                        Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit