Whaaky.com / Way2Online Retail Complaints & Reviews

I had ordered for Linen Shirts (Royal blue, lemon yellow and slate grey), but i received three different colors (Sky blue, green and yellow) on 17/06/2015. I tried calling the customer care for so many times. But no response from them. So, i request you to take back the shirts and refund the money. My order no is S80852933

Hi, I placed this order on[protected]:45:03. Received the product after 20 days. I ordered 2 MI 10400 Mah Power bank which I received but defective. I doesn't even charge half of my iPhone. I contacted them so many times but none of them respond to calls. Then I dropped an email for which they replied after 4 days sayn that send the product to us, I already sent the product but there is no response from their end. Whenever I call them, none of them answer to that. When I mail them, I receive an autogenerated mail specifying they have not received my parcel yet. The product quality is pathetic and they provide fake product I want my full refund along with 180 rs courier charges.

Order ID : S80790652 Payment Mode : DEBITCARD Order Placed on :[protected]:40:18 Order received on:[protected] Courier Name : DTDC Courier Consignment No : Z53623092 Hi whaaky I Shiv Shankar (contact NO-[protected]) purchase an order from your web online shopping through providing my friend address a power bank Of MI 20800mah in which i found technical fault not even able to charge my 2000mah mobile battery after full charge of power bank and also found change in product capacity fault. I have order 20800mah capacity of power bank and it was found scratch in lavel and sticker of paper 20800mah, I am sending you pic of product with attach through this complain. So, I want to either refund or change my product but whaaky team not even response me also waitting from 2 months

Dear team I have purchased one combo offer from whaaky.com at 1099rs on 24 april 2015 which should contain two piece of the MI power banks with power of 10400mah. So once i received that i saw that is duplicate product also with defect. So one day i called up whaaky customer care and they just pick up my call annd put it on hold with out saying anything . Then i sent email twice and then i got response that i have to send it back to get replacement. So i did that and sent that to the prescribed address by paying 180rs courier charges. Now its over aa week i did not received my product . So i called up but no one picking up the call.. also i sent mail twice but no response received . Then on 2nd of june i received one mail that with in 4 working days my product will dispatch but till now no information or product received. This is the way they are cheating customers . I want the original product with penalty . Please do the need ful.

dear sir ! i am a ph.d student in hindi dept of central university of karnataka, gulbarga. i made aorder on 9th june...ist was 2 jeans 799.00 inr and 2nd was 3 shirts 999.00 inr. and i got delivery 15 june 2015 via overnite courier. but it was only 2 jeans in packet. i send many mail...and call whaaky custmer care byt they not give any type response. what i do ? plese see attached file

my order number is "S80784710". i waited for nearly two months but when it was not delivered i mailed many times to "[protected]@whaaky.com" but no reply given... then i tried to call on the customer care number "[protected]"... on my first call they said that i will be refunded my money to the same account from which paid the amount "rs 1100" in next 24hrs but no refunds were given and now they are not receiving my calls...kindly give suggestions what should i do regarding this...

I have purchased pack of five formal shirt of kutons in Rs.1249 on 11-Jun 2015. But i got some other brand product and the quality of product is very cheap so i would like to return that product but company is not picking the phone even not replying my Emails. I am continuously following the company number and mail but no response from the company side. Please do the needful or suggest how can i get my money back. Detail below Sunil kumar Your Order ID : S80853097 Payment Mode : COD Order Placed on :[protected]:37:31 Regards, Sunil kumar [protected]

hi this is vipin katare from indore i ordered 3 shirts on whaaky.com order no. is S80845961 on 03rd june 2015, after confirmation of order you people confirmed that my product will deliver within 7 days after confirmation of the order but till date you have not even ship the product. i am calling you on customer care number again n again but nobody is picking up the phone, i mailed you 3 to 4 times but nobody is replying even on mails. I think this is the fraud company and it should be blacklist immediately, people are suffering and they do not even bothered. fake people and fake company. Regards, Vipin katare [protected]

I ordered for Power bank on 07/04//2015 by paying Rs. 1099 with order no. S80797205 through internet banking. Till today, not received product . Infact I tried calling many times to customer care and sending mails . But no response received . Infact, today morning around 11 15, a person called Deepak called me and saying I am calling from Whaaky, will refund your amount . pls share your credit card details, when I told I cant share. He asked me Debit card details, thinking that there is online transfer facility now through ATM cards, hoping that I will get amount I shared details and even OTP s. Immediately after few minutes got message that 3 debits with Rs. 8999, 3000& 3000 with transactions IDs S13235854, S13238636 & S13238989 was debited . When I called back to the number, it was not reachable or switched off . Now what I should do ??? IS 16k penalty for me for ordering power banks . I am going to lodge complaint on Whaaky. Anyone can help on this with Whaaky Customer Care Number .

Hi im rajini I place a order my order id: S80852980 shoe but you delievered different model and my order has been changed total different . The shoe was very damaged and we want my require shoes replace the order really worst service take action for my complaint Rajini Contact number: [protected]

My Order no is S80848094 I received 7 t-shirts on 14/6/2015 but some are in damaged conditions. One t-shirt is having a hole, one is having yellow marks patches, and one is completely dirty. The t-shirts sold at the street give better quality then these t-shirts

I booked 3 lenin shirts in whakky.com on 18th May 2015 and the payment is already made but still the product is not delivered. I mailed to customer care thrice and daily I call to[protected] but no response till now. They were cheating people by sending advertisements. So please don't pay online. Go for Cash on Delivery if want to buy.

I have order 5 shirts on 29th May, 2015 still after 17 days order is yet to be delivered. Whaaky assure me that they will deliver within 10 days but due date is lapsed. I just want to request if they can't make order than kindly refund my money which is 1099. This is my third time complaint ... but still no satisfactory reply I got.

I'm sukumar Biswas. I am perch on Whaaky. Com online shopping one Sony power bank S80836266 on date 22/05/2015 and online payment successfully and today is 15/06/2015 but I have not receive product... Please help me. My email address [protected]@gmail.com and my phone number is [protected]..

Here is the my own story in which I become the victim by these accused whaaky.com. ############## Hello there, It's very hard to again mailing you about my refund that still after the confirmation of product returned to your office at Hyderabad, there is no information and credit/ refund of my money in picture. So, kindly requesting to REFUND MY HARD EARNED MONEY which I paid by credit card and now the waiting time is more than one billing cycle of that card for which I already paid it's bill. On Sat, May 30, 2015 at 1:23 PM, kranti sanglam wrote: Dear, Kindly understand my words. I don't need replacement, I only want REFUND TO ORIGINAL MODE OF PAYMENT(CREDIT CARD) / OR TO MY BANK ACCOUNT. So, kindly confirm me for refund via email that you'll do refund after receiving faulty product and I've already sent faulty product to you. Bhai saab, Aap ko ya toh english samajh ni aati ya ab mai hindi mein likhu, , mukhe koi product ni chahiye, tum bas mere paise wapis karo pahli baar mein hi tumne kharaab product diya tha toh ab mai tumlogo pe bharosa ni kar sakta, aur bas aur bas mujhe mera paisa mere original mode opf payment mein wapis karo. On Sat, May 30, 2015 at 12:24 PM, whaaky wrote: [protected]@whaaky.com Dear Kranti Sanglam, Order No: S80807552 Product: MI 20800 Power Bank-OM SAI This is to inform you that we have received the self-shipment that you shipped across to us for replacement. On the basis of your complaint, we would be dispatching the replacement to you within 4 business days. Once dispatched, you will receive a mail with the consignment number and courier name. Our phone lines might be busy as we are attending to other customers in-case your running short on time we request you to drop an email at [protected]@whaaky.com, we are sure to respond within 24hrs. Thanks & Regards Your friends from Whaaky ########## On 16 May 2015 17:04, "kranti sanglam" wrote: Dear, Kindly understand my words. I don't need replacement, I only want REFUND TO ORIGINAL MODE OF PAYMENT(CREDIT CARD) / OR TO MY BANK ACCOUNT. So, kindly confirm me for refund via email that you'll do refund after receiving faulty product and I'll send faulty product after that. On Sat, May 16, 2015 at 3:59 PM, support whaaky wrote: Dear Sir/Mam, We apologize for the inconvenience caused to you. We can definitely go ahead to do a replacement of the same. As per our replacement policy, kindly send the defective product to the below address. Way2online Retail Private Limited Syed Sajid, No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016 Replacement Once we receive the defective product from you, we will go ahead to do the replacement. Note: 1) The defective product should be dispatched within 4 business days for replacement of the same. 2) Kindly do not forget to mention the order number. Thanks & Regards, Whaaky Team On Sat, May 16, 2015 at 2:54 PM, kranti sanglam wrote: Reminder-2 !!! On Mon, May 11, 2015 at 1:55 AM, kranti sanglam wrote: Reminder !!! May I expect some resolution in next couple of days. On Thu, May 7, 2015 at 11:37 PM, kranti sanglam wrote: Kindly gimme your contact number so that I may talk to you. And I requested for refund, I don't need replacement as if you dare to do false commitment by sending faulty item to me at very 1st time so 2nd time how would I can trust on you so I don't want to take any risk anymore. And what about the courier charges which I occurred when I'll send this faulty item to you, I need its reimbursement as this is your fault that without Quality check you've sent a faulty/ wrong product to your customer so why should customer will levied or bear return courier/ speed post/ postal charges etc. Kindly requesting a call back from your side to my undersigned number and give the resolution to issue asap because you've already taken 4 days to reply me such non-sense answer. I'm again mentioning I need refund in my original mode of payment or you provide me NEFT ( details mentioned below) or do a cheque payment on the name of "Kranti Kumar Sanglam" ( the name mentioned on my PAN ). NEFT Details: Kotak Mahindra Bank Name : Kranti Kumar Sanglam MMID: 9485672 A/C #: [protected] A/C type: Savings mobile #: [protected] IFSC: KKBK0004575 Branch: Green Park, Main Market *** Kindly take your product from me it's totally waste for me and initiate my refund process asap. On Thu, May 7, 2015 at 3:26 PM, support whaaky wrote: Dear customer, As per our replacement policy, kindly send the defective product to the below address. Once we receive the defective product from you, we will go ahead to do the replacement. Way2online Retail Private Limited Syed Sajid, No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad – 500016 For further queries, kindly revert to [protected]@whaaky.com Thanks & Regards, Your friends from Whaaky On Mon, May 4, 2015 at 6:07 PM, kranti sanglam wrote: PFA. For your reference. Thanks & Regards Kranti Sanglam +91-[protected] Sent by Samsung Tab On 4 May 2015 15:41, "kranti sanglam" wrote: [protected] Forwarded message[protected] From: kranti sanglam Date: Mon, May 4, 2015 at 3:39 PM Subject: Re: Whaaky: Order Confirmation To: [protected]@whaaky.com Hi, To whomsoever concern, Firstly, there is no telephone/mobile number is mentioned to contact you. Secondly, the product below mentioned sent by you is fake and is not working even more than 15-30 min after full 8 hours or full charge indication. As per image shown below this product is entirely different and image is shown for 20800 mah but I received smaller unit which can handle 10400 mah but sticker on item mentioning 20800 mah which is absolute fault. 1 Power House S80807552 1 Ships in 7-10 business days Rs. 899.0 So, kindly requesting you to refund my money asap and take the product back to you from the shipping address, before pick-up of product kindly inform me in prior so that I may arrange some one at my premises to assist pick-up person/ courier person. Kindly, revert with refund initiative information, asap. On Wed, Apr 22, 2015 at 11:37 PM, kranti sanglam wrote: Hi, Kindly update me that when I'll get my order deliver to my place??? It's URGENT now if you may deliver it on 23rd Apr, 2015. Kindly revert me some thing positive asap. [protected] Forwarded message[protected] From: whaaky Date: Sun, Apr 19, 2015 at 3:46 PM Subject: Whaaky: Order Confirmation To: Kranti Sanglam Whaaky brings to you unique deals at unbelievable prices Dear Kranti Sanglam Your Order ID : S80807552 Payment Mode : CREDITCARD Order Placed on :[protected]:35:36 You have done all the hard work!! Now sit back and relax. We will send you an E-mail and SMS once your order is dispatched to your address. Order Details : S.No Item Name Order No Qty Estimated Dispatch Date Price 1 Power House S80807552 1 Ships in 7-10 business days Rs. 899.0 3 Buy 1 & Get 1 Free!!! S80807552 1 Ships in 7-10 business days Rs. 399.0 Shipping Address : Kranti Sanglam 133/1-B, Ground Floor, Gautam Nagar Andrewsganj S.O, South Delhi, SOUTH DELHI, DELHI-110049 Total Amount Rs. 1298.0 SD Cash Redeemed Rs. 0.0 Shipping charges Rs. 0.0 Payable Amount Rs. 1298.0 Note : Post Shipment, the delivery of your item(s) will take anywhere between 1 and 4 days depending on your location. For any queries, kindly mail to [protected]@whaaky.com Track Your Order Follow us Unsubscribe -- Thanks & Regards Er. Kranti Sanglam New Delhi Mob:- [protected]

Myself Rani Pohare Whaaky is really a big cheaters. They only know to cheat people. 1 year have been pass n they are yet to return my money. Company... Even Third Class category is good. Whaaky doesn't have any class. I request all my colleagues that do not deal with this company. All ur money will go in vain.

hello whaaky.com i m govindaraj i m purchase one international jeans pant for ur company but that product not satisfied with me and then some demage also so kindly return ur delivery product my order number is s80848370 my mobile number [protected]

I have ordered 2 power banks dated 7th April 2015, status showing goods are dispatched on 20th May 2015, but the goods are not yet received by me . When checked with Track on courier, their saying was product was returned back to Whaaky . I am fed up of calling customer care no & sending mails to them but no response is received, My address is Keerthi Kulkarni # 110, 7th Main, 11th Cross Nagapura, Mahalxmipuram Bangalore 560086 [protected] Can you resend the product, else cancel order and refund the amount that was paid. Attached below, confirmation mail that was received from Whaaky. Dear kirti Your Order ID : S80797205 Payment Mode : NETBANKING Order Placed on :[protected]:35:11 You have done all the hard work!! Now sit back and relax. We will send you an E-mail and SMS once your order is dispatched to your address. Order Details : S.No Item Name Order No Qty Estimated Dispatch Date Price 1 Twin Power Combo!! S[protected]

Dear Sir I have ordered of 2 items (1-Luck Buy Chance!!!, order no.-S80840310 and 2-Buy 3 Dri-Fit Polo Tees - Yellow, White & Blue @ 599, Order no.-S[protected] at date on :[protected]:12:34. I have received only 1 item -luck buy chance only. It is not as similar as in describe in your website. it is very cheapest item. If you can't send a proper described item in your website, why you open this fake type web?. why you making fool of customer?. it is totally fake and dis-casting site. Every item is useless, not as per described items and may be used which you are sending at customer hand. When will you send my pending item (Buy 3 Dri-Fit Polo Tees - Yellow, White & Blue @ 599, Order no.-S[protected]. If you cant able to send at given time plz refund my all amount. I will newer again purchase any item from your side. Dear All Don't order items at this side. This side is totally fake. Plz be carefully...

At is also most 2 month since I order I did not received my order till date from your end .if you cannot send me the order please cancel my order and refund my money back urgent. If not I will book any complaint on your website any in court.