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Updated: Jul 16, 2023
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Whaaky.com / Way2Online Retail reviews & complaints page 191

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G
Govindkumar
from Ahmedabad, Gujarat
Aug 11, 2014
Resolved
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Address: Ahmedabad, Gujarat

Mr./Mrs. :- My Jeans Is not comfortable But 1 Jeans is Short 2nd Damage & 3rd old Pises
Pls. Return your Product & Give me New Product & Genune Item
My Order No . S80529039, COD - INR - 725 Rs.

Cloths are not goods, Damage AND no colour Product quality, dirty condition

Pls. New & Perfect Product Give Me. Thanks...
Aug 14, 2020
Complaint marked as Resolved 
Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
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    Z
    zishan4u
    from Mumbai, Maharashtra
    Aug 11, 2014
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    Address: Mumbai City, Maharashtra

    Dear Team this is one of the worst ever online shopping experience I have ever had. Please initiate a pick up for this package. the shoes is all bad in pathetic condition fully damaged. How can you even think of delivering something like this to a customer? Please initiate a pick up and refund my money. Below are the order details for your reference. this product is not worth even 1 rupees. Order No. Payment Mode Total Value Ordered Date Order Status S80512289 COD Rs.1099.0 [protected]:57:22 CONFIRMED
    Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
    Please find attached picture of the product which was sent to me.
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      L
      lovlesh babbar
      from Delhi, Delhi
      Aug 11, 2014
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      Address: New Delhi, Delhi

      I Lovlesh babbar just received my order S80511331 which i booked 12 days back but I am sorry to inform you that The products i received are faulty one of the shoes is used and its very dirty and the quality of track suit given with that is very cheap in quality which is not expected from the company like yours.I request you to take immediate action to replace the faulty products. Regards
      Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
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        H
        Hansraj kaim
        from Delhi, Delhi
        Aug 11, 2014
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        Address: New Delhi, Delhi

        good morning sir/madam.

        plz tell me about my product, how many days will take your logistics department to delivered my product order no S80500535 at my office address.?


        Hansraj As a Language P.A. to Minister (MSME)
        Ministry of Micro, Small & Medium Enterprises (MSME),
        165, 1st floor,
        Udyog Bhawan,
        New Delhi
        Near Udyog Bhawan metro station and India Gate.
        Ph. [protected]
        [protected]
        Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
        good morning sir/madam.

        plz tell me about my product, how many days will take your logistics department to delivered my product order no S80500535 at my office address.?
        Ref. No. S[protected]
        Product Name Tshirt, Laptop Backpack, Sunglasses, Watch
        Consignment No [protected]
        Courier Name ARAMEX
        Dispatched Date[protected]:51:14.0
        Ordered Date
        [protected]:22:59


        Hansraj As a Language P.A. to Minister (MSME)
        Ministry of Micro, Small & Medium Enterprises (MSME),
        165, 1st floor,
        Udyog Bhawan,
        New Delhi
        Near Udyog Bhawan metro station and India Gate.
        Ph. [protected]
        [protected]
        good morning sir/madam.

        plz tell me about my product, how many days will take your logistics department to delivered my product order no S80500535 at my office address.?
        Ref. No. S[protected]
        Product Name Tshirt, Laptop Backpack, Sunglasses, Watch
        Consignment No [protected]
        Courier Name ARAMEX
        Dispatched Date[protected]:51:14.0
        Ordered Date
        [protected]:22:59


        Hansraj As a Language P.A. to Minister (MSME)
        Ministry of Micro, Small & Medium Enterprises (MSME),
        165, 1st floor,
        Udyog Bhawan,
        New Delhi
        Near Udyog Bhawan metro station and India Gate.
        Ph. [protected]
        [protected]
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          R
          rinkoopanwar
          from Gurgaon, Haryana
          Aug 10, 2014
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          Dear sir, I complaind in 17 july to you that whaaky.com send me diffrent colour of shoes then you send me a link according to link I send product back to whaaky.com address on date 19 july but did't send me my product or money, but they send anther product order no S80459586, S80455836 but I did't order to whaaky.com and they also said that pay Rupee 1099 of product when i also paid 1099 rupee of first packet, so I return the both packet, Please help me to send me my product or Money
          +1 photos
          Aug 13, 2020
          Complaint marked as Resolved 
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            S
            sourabh1988
            from Jabalpur, Madhya Pradesh
            Aug 10, 2014
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            Address: Bhopal, Madhya Pradesh

            whakky.com informed to me that we have replaced your product Order Number: S80444611 has been dispatched on[protected] through JAVAS courier & the consignment number is: HYDWOL601922P.You can also track your order using the above consignment number in the JAVAS website after 24 hours of receipt of the email. i can trace this consignment number but its show invalid number. Plz resolved my problem as soon as.
            Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
            If you have whaaky contact no.pls mail me on [protected]@yahoo.com
            Or contect on
            [protected].
            My mail id [protected]@yahoo.com
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              D
              digeshptl9
              from Surat, Gujarat
              Aug 9, 2014
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              Address: Surat, Gujarat

              LAST REMINDER Dear Concern, Please note that this is last reminder from my hand. As I give you chance lots of time to received your product and refund my amount of 1150 /- on urgent base. But I think so you are not interested to give my reply. You have only one day for pick up your damaged product and refund my amount with in this week. Today is Saturday and I am not waiting for your response. So I took all the correspondence letter as well as mail with me and submit at your nearest Police station for your default service and misbehaving. Our police station give me a FIR NOTE regarding this matter and suggest me to submit it at Sardar Patel Rd, Motilal Nehru Nagar, Begumpet, Hyderabad, Telangana POLICE STAION on next week. Assuring you will pay for all the above cost if you can not do immediate action on your order no.S80510382 Your support will be highly appreciated. Regards, Digesh Patel ORDER NO : S80510382
              Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
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                A
                alokamin
                from Hyderabad, Telangana
                Aug 9, 2014
                Resolved
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                Address: Gandhinagar, Gujarat

                Dear Sir...My name is alok amin I bought a Four Jeans on Order Number S80531945 I ordered 34 size four pants I received 30 size four pants. Please tell me what can I do I found four Pants were not wear.In that four jeans pant size was not sufficicient.So kindly Consider this and Replace with another one's... reply as soon as possible
                Aug 14, 2020
                Complaint marked as Resolved 
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                  C
                  Ch Venkat
                  from Mahbubnagar, Telangana
                  Aug 9, 2014
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                  Address: Mahbubnagar, Andhra Pradesh

                  Dear Sir...My name is Ch.Venkateswarlu I bought a Four Jeans on Order Number S80520921..I found Two Pants were not wear.In that One jeans pant size was not sufficient and another one was Damaged..So kindly Consider this and Replace with another one's
                  Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
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                    K
                    keyan
                    from Chennai, Tamil Nadu
                    Aug 8, 2014
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                    Address: Chennai, Tamil Nadu

                    I Have order (Order # S[protected] for 4nos.County jeans, of waist size 36". Its delivered on 07th July, 2014. But these jeans are different Sizes like:- 26"/ 28"/ 30" but they all are except 36". Kindly Replace These Jeans with 36" within two days, otherwise REFUND my Money. I Have order (Order # S[protected] for 1nos.Rain coat, of waist size XXL". Its delivered on 04rd July, 2014. But these Rain coat Sizes:L". Kindly Replace within two days, otherwise REFUND my Money. Contact no; [protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      S
                      sandesh rajguru
                      from Mumbai, Maharashtra
                      Aug 8, 2014
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                      Address: Mumbai City, Maharashtra

                      Dear sir,

                      I'm received 3 watch frome whaaky.com but watch are very dul and folty quality please arrange the new watches please. I send my number [protected] please send my new watch frome my addres i requist you. There watch are very folty and used watch.
                      Aug 14, 2020
                      Complaint marked as Resolved 
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                        Swapnils
                        from Thane, Maharashtra
                        Aug 8, 2014
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                        Address: Thane, Maharashtra

                        My Work Order was S80435535.I ordered 2 shirts and a mobile phone, they said it will be dispatched within 2-3 days.But after some 35-40 days I got the product on 26th July.As I tried the mobile phone was not working also the BATTERY WAS DAMAGED..I mailed them about this but in vain Please help me. Thank You
                        +1 photos
                        Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                        my mobile number is [protected]
                        Address:- 2B room 32, Vrindavan Society, Near Vrindavan bus depot, Thane 400601
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                          D
                          digeshpatel
                          from Surat, Gujarat
                          Aug 8, 2014
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                          Address: Surat, Gujarat

                          Respected Sir/Madam,

                          Please note that My order no S80510382 which is received on 05.08.2014 at 13.30pm at my address is going to be return on same day. The reason behind that :

                          1 : Not satisfied with quality

                          2 : No product mismatch

                          3 : Damage AND no colour Product quality.

                          4: Oversizing and dirty condition.

                          5 : Cloths are not goods.

                          As all the reason I would like to return it on urgent base .This is a hardly complain to your customer support that such type to mistake can't be done for your future customer.

                          As I am really disappoint with such type to service. Such complain is not for cancel order but all future order will be cancelled. Please note that I was ordered 5 items in last week, but due to such type of service, please cancel all the ordered on urgent base.

                          This is for your information that such complain is for refund against order no. S80510382. I was already return this product by ARAMAX COURIER on same day.

                          Requesting to refund my Amount of Rs 1150/- on urgent base. Courier no. will be send you on next mail.

                          Your support and consideration will be appreciated and please do the needful for the same on urgent base.


                          Thanking you.
                          Best Regards,
                          DIGESH PATEL
                          7/ 33- 34 SARDA SADAN
                          NR ALANKAR CINEMA
                          OPP ST BUS STOP
                          SURAT.

                          395003
                          +3 photos
                          Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                          Same thing happened to me
                          My work order S80435535
                          faulty damaged shirts and not working mobile phone whose battery is damaged.

                          Buy a suit & get another suit free!!! Totally faulty product - Comment #2037334 - Image #0
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                            Swapnils
                            from Thane, Maharashtra
                            Aug 8, 2014
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                            Address: Thane, Maharashtra

                            My Work Order was S80435535.I ordered 2 shirts and a mobile phone, they said it will be dispatched within 2-3 days.But after some 35-40 days I got the product on 26th July.As I tried the shirts i noticed their tags were torn and they looked kind o[censored]sed shirts or old.Their size was also small.I mailed them about this but in vain Please help me. Thank You
                            Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                            Aug 08, 2014
                            Updated by Swapnils
                            my mobile number is [protected]
                            Address:- 2B room 32, Vrindavan Society, Near Vrindavan bus depot, Thane 400601
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                              N
                              nareshsb
                              from Delhi, Delhi
                              Aug 8, 2014
                              Resolved
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                              Resolved

                              Address: Uttara Kannada, Karnataka

                              Dear Sir/Madam,
                              I have ordered for a product at whaaky .com and its more than a month and i haven't received the product . I think they are cheating the people by giving some offers. I think i am being cheated by them. I request your good office to look into the matter, so that many people like me are not cheated.
                              Aug 14, 2020
                              Complaint marked as Resolved 
                              Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                              Aug 08, 2014
                              Updated by nareshsb
                              SIR/MADAM
                              THE DETAIL GIVEN IN THE WEBSITE ARE AS FOLLOWS:

                              Way2online Retail Private Limited
                              No 1-8-319/2, Patigadda Road,
                              Begumpet, Hyderabad - 500016.

                              WE ARE HERE TO HELP YOU[protected] Monday to Friday from 9 am to 7 pm / Saturday from 9 am to 4 pm
                              Dear Sir/Madam,
                              I have ordered for a product at whaaky .com and its more than a month and i haven't received the product till date and i trying to contact there customer care which shows busy always and i have even lost lot of mobile currency calling there customer care number .There is no response from there side in any form.I have been showing my concern by mailing them but they have a standard reply saying "We apologize for the inconvenience caused to you". I think they are cheating the people by giving some offers. I think i am being cheated by them. I request your good office to look into the matter, so that many people like me are not cheated.

                              For your reference i have attached there mails after the order till date.I hope your office will help me this regard.

                              THE DETAIL GIVEN IN THE WEBSITE ARE AS FOLLOWS:

                              Way2online Retail Private Limited
                              No 1-8-319/2, Patigadda Road,
                              Begumpet, Hyderabad - 500016.

                              WE ARE HERE TO HELP YOU[protected] Monday to Friday from 9 am to 7 pm / Saturday from 9 am to 4 pm
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                                Z
                                zafarsayed84
                                from Latur, Maharashtra
                                Aug 7, 2014
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                                Hi i am zafar sayed from mira road east this complaint about my online order in whaaky.com 4 jeans in 34inch size order number : s80495223 which i order and the order they send me via courier is different the jeanes are 28'', 30'', 32'', and 34'' which is used and defected i m trying to contact them but there are no reponse now they mail me send back the product via courier then we examine and send back the jeans to you in 15 days they spoil my eid i order this thing in ramzan from that time till now they are given me answer why i waste my money in courier service please help me for this matter .

                                Warm regards
                                Zafar sayed
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                                  A
                                  ALBERTSUMART
                                  from Mumbai, Maharashtra
                                  Aug 7, 2014
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                                  Address: Kanchipuram, Tamil Nadu

                                  My order no (S[protected] for three weeks the item not dispatched.For my every mail you are replay some thing other than the dispatch. I can not able to bear with you further . Please cancel my order and return the money. I have done several on line order no body fail to keep their promise.You are the first team not responding to a customer and you are not able to understand a customer's feeling and requirement.We are not gettin money freely .We are working hard and earning money which is not to be inversted such long time.I need my money immediately.

                                  I.Albert
                                  [protected]
                                  Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
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                                    D.Satish Kumar
                                    from Hyderabad, Telangana
                                    Aug 7, 2014
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                                    Address: Hyderabad, Andhra Pradesh

                                    BA9004022 S80511051 D.Satish Kumar H.No. 4-6-147, Moti Market, Opp Masjid, Koti, Hyderabad Ph.No. [protected] shown the Koutons Formal Shirts but sent the Mens World(Local Quality) 3 Shirts only 1 Shirt is of Koutons. We wanted to return back.
                                    Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
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                                      S
                                      swathik
                                      from Hyderabad, Telangana
                                      Aug 7, 2014
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh

                                      I have ordered my product more than 2 months back and till now I did not get any conformation on this:( when I called 2 weeks back they said my order got cancelled but no idea how it got cancelled . Then again they said my product has been dispatched but till now nothing I got.
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
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                                        bhupenrules
                                        from Jalandhar, Punjab
                                        Aug 7, 2014
                                        Resolved
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                                        Resolved

                                        Hi All, I have more concern now and worried if I lost my money on whaaky.com. Because I sent product back to whaaky.com and reciecved the email on On 7/28/2014 3:03 PM. Mail was mentioned they will clear my amount in 7 business days. But its more then 7 business days now and no confirmation yet. Please help me to get my money back from whaaky.com My Product order: S80468142
                                        Aug 14, 2020
                                        Complaint marked as Resolved 
                                        Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
                                        Can anyone help me to out this please. This company not refunding my money.
                                        whaaky company is not returning my money and even they are not responding my email as well. Hi Support, Can you tell me the exact date to refund my money. See the email conversation trail. Its like misleading the conversation. Some time someone saying you will get in 7 business days and after that again asking for account information. and still saying you will transfer money asap.Can you please give me the exact date to transfer money?Regards, Bhupender SinghHi, what rubbish is going on? I already submitted the detail and even I got confirmation email from your side that I wi'll get my money in 7 business days.see the following email conversation.Regards, RegardsOn 7/28/2014 3:03 PM, Support Whaaky wrote:Dear customer, This is to inform you that we have received your account details. We would be processing your refund and your cheque will be deposited in your account in 7 business days.For further queries, kindly revert to [protected]@whaaky.comThanks & Regards, Your friends from WhaakyHi Support, When will I get any notification for money refund in my account? Its been over 15 days now and no processing at all. Please let me know the status of transaction process. Although I provided you bank details as well. Even I didn't get any notification that you are processing the transaction.Regards, On 7/23/2014 2:05 PM, Bhupender Singh wrote:Hi, Following are my Account detail:I sent you product by DTDC courier services. They charge me 450/-Proudct I had purchsed = 1349DTDC Courier charges = 450Total Amount = 1799Account Number: ******* (sent correct information)For courier receipt please see the attached image.Regards, Bhupender Singh.Contact: [protected]On 7/23/2014 12:10 PM, support whaaky wrote:Dear customer, This is to inform you that the product that you shipped to us, has been received by us. We can definitely go ahead to initiate a refund.Kindly provide us with the following details so that we can go ahead to credit your amount into your account again.Customer Name (as per Bank):Disclaimer: All the above details should be precise. Whaaky is not responsible for any wrong information disclosed by the customer.Thanks & Regards, Your friends from WhaakyOn Tue, Jul 22, 2014 at 2:08 PM, Bhupender Singh <bhupender.[protected]@atherio.com> wrote:HI Support, Why do iam recieving email at this email id instead of [protected]@gmail.com. And why are you asking about size replacement. Although I had conversation for refund. whats going on??? and why are you replying on bhupender.[protected]@atherio.com instead of [protected]@gmail.com. Please confirm that you are talking about this order: S80468142 not other.Please let me know the exact status of this. when will I get the money back on my account. Prouduct price + courier chargesFor more reference please email me at [protected]@gmail.com or [protected]Regards, On 7/22/2014 1:31 PM, Support Whaaky wrote:Dear Customer, This is to inform you that we have received the self-shipment that you shipped across to us for replacement. On the basis of your complaint, we would be dispatching the replacement to you within 4 business days. Once dispatched, you will receive a mail with the consignment number and courier name. Kindly update us the size you required for the same.Note: Kindly mention the correct size you required.Thanks & Regards, Your friends from WhaakyOn 8/12/2014 5:41 PM, Support Whaaky wrote:>> Dear customer, >> This is to inform you that we have received your account details. We would be processing your refund and your cheque will be deposited in your account as soon as possible.>> For further queries, kindly revert to [protected]@whaaky.com>> Thanks & Regards, >> Your friends from Whaaky
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