Whaaky.com / Way2Online Retail Complaints & Reviews

I have ordered 04.12.13 till date i am not receiving my product and unable to track my order detail.. Order Summary For Order # S80141473 Order Details Order No Order Amount Payment Mode Ordered Date Order Status S80141473 599.0 netbanking [protected]:26:45 CONFIRMED Product Details Reference No Product Name Quantity Amount Shipping Charges S[protected] 2 Pearl Sets, Mobile 1 Rs.599 Rs.0 Shipment Details Shipment Status Consignment No Courier Name Dispatched Date Delivered Date PREPARING TO SHIP - - - -

Hi, I booked the order number S80134565 on[protected]:43:15 worth RS 2047 . The details are as follows Order Summary For Order # S80134565 Order Details Order No Order Amount Payment Mode Ordered Date Order Status S80134565 2047.0 creditcard [protected]:43:15 CONFIRMED Product Details Reference No Product Name Quantity Amount Shipping Charges S[protected] Trouser_Trouser Dhamaka 1 Rs.649 Rs.0 S[protected] Trackpant_Trackpant @ 399 1 Rs.399 Rs.0 S[protected] Levis Jeans_Nova Trimmer 1 Rs.999 Rs.0 Shipment Details Shipment Status Consignment No Courier Name Dispatched Date Delivered Date PREPARING TO SHIP - - - - PREPARING TO SHIP - - - - PREPARING TO SHIP - - But still item as not delivered . Thanks & regards Srinivasa rao

Hi Consumer Forum, I could see there are lots of complaints against whaaky.com - however, most of them received no comments from the Company. Are you escalating the complains to the company's admins? Could you please check why the company is not responding? I placed one order #S80140273 which is still not shipped. I am not getting proper response from the company's support as well. Could you please check what's going on? Regards, Somnath

I have ordered mobiles (order #S[protected] worth of 999 Rs. on 2013/11/10 but till now its not delivered. So i kindly requesting you to deliver it as soon as possible and consider this task as priority. -- Thanks & Regards, Gagan

purchased sweatshirt combo product from whaaky.com worth rs 499 Order ID : S80124802 they send me diff product now they are not replying, i tried to contact with them, they are not changing the product nor they are even replying, Merchant ID - Way2Online Retail Pvt Ltd Product is too poor and that too fleece, no sweatshirt comes in fleece fabric, its jacket that we can find same kind of product in delhi local market @ 100 - 150 bucks and even they send send me different size Seems like they purhcase their stock from cheap chapri markets and sells on internet I WANT MY MONEY BACK ! CHECK PROOF Address: Way2online Retail Private Limited, No 1-8-319/2, Patigadda Road, Begumpet, , Hyderabad, Andhra Pradesh 500016 Phone:[protected] regards sidharth sachdev

On 27th Nov, 2013, I accidentally stepped into whaaky.com and saw an offer: Dhamaka !!! Buy a Trouser @649 & Get another Trouser FREE. The offer was tempting and the look of the trouser were good, I booked it...!!! And My Order ID : S80132422 When I received the product & Opened it, its horrible.. they send me different type of trouser & the picture shown in display not at all matching with the item I received. After showing that I have been calling their contact no. again & again but no one has picked it up... then I send a mail to '[protected]@whaaky.com' After One day I got a mail that they send me the right poduct and their have no question about any replacement or refund... after it again I send a mail that if they don't help me about that then I will go to the Consumer Forum... But, till now I have not get any reply from their..

Ref No.12359544 Rs.999 paid towards Levis Jeans on 30th November through Net Banking through our account No.[protected] of Bank of India, Milk Colony Branch, Bangalore - 55. Kindly send me the order for which I have made payment. Mukunda. [protected]

I have order for formal shirts against order No.S80109987 on 4.11.2013 and paid Rs.850/= but so far nothing despatched from whaaky nor no reply from them. Don't order anything through Whaaky these people are cheating all. Also not refunding the amount. Worst people Whaaky.com,

I have received a bill for pair of three shoes (of INR 999)and inside that I had multipurpose jacket and flipflops(of INR 325). My order no is S80113070, Delivered at 6:30 pm 13th Nov 2013. I have sent it back to Hyderabad center to Syed immediately after talking to Whaaky support and its been more than 12 days since i have done that (The shipment has reached Hyderabad Whaaky center at 11:41 am, Wed, 20th Nov 2013 and received by Whaaky team Shipment id BLR[protected] wirh signature acwk) but there is still no action from whaaky.I dont know why they always misplace a product which costs less than the ordered one. I got a pathetic premature response from Whaaky team on 27th NOV 2013 saying that they have not received the defective product even after receiving it before 8 working days. http://www.tpcindia.com/track-trace.aspx track Id is :-BLR[protected] It clearly says that you have received at 14:01 on 20th Nov. I have attached a screenshot too. How do you say you have not yet received the product yet??? Now the flag has been closed and mail is ignored again.I am really pissed off because of your very slow response and spineless customer support.It is been over a month they are playing hide and seek.Serious fraud.

had ordered one shirt vide Order No. S80106322 on 31st of Oct. 2013 and had payment at same time. They write on their site to deliver the product in 5-7 days but the same is not yet received. They had replied only one mail and after that I have written 4 mails but they have responded none. They are not afraid of any complains legal actions. This is literally a cheating and should be stopped. Please help to sue the company and do legal action as this would only help...

From
Dev Sharma
[protected]@gmail.com
[protected]
[protected]

I have received a bill for pair of three shoes (of INR 999)and inside that I had multipurpose jacket and flipflops(of INR 325). My order no is S80113070, Delivered at 6:30 pm 13th Nov 2013. I have sent it back to Hyderabad center to Syed immediately after talking to Whaaky support and its been days since i have done that (The shipment has reached Hyderabad Whaaky center at 11:41 am, Wed, 20th Nov 2013 and received by Whaaky team Shipment id BLR[protected] but there is still no reply from whaaky. I got a pathetic premature response from Whaaky team saying that they have not received the defective product even after receiving it before 8 working days. http://www.tpcindia.com/track-trace.aspx track Id is :-BLR[protected] It clearly says that you have received at 14:01 on 20th Nov. I have attached a screenshot too. How do you say you have not yet received the product yet??? Now the flag has been closed and mail is ignored again.I am really pissed off because of your very slow response and spineless customer support.

Hi, I have placed two orders on 7th Nov 2013 and also pay the money same day but uptill now I don't get any update where my both order are? So plz let me know when I am going to get it or I will be going to cancel the order. I am mentioning both the order ID below. S80112778 S80112756 After long follow up & request of Cancellation of my Order than mail from whaaky Support email <[protected]@whaaky.com> Mon, Nov 25, 2013 at 6:19 PM To: "v.[protected]@gmail.com" <v.[protected]@gmail.com> Reply | Reply to all | Forward | Print | Delete | Show original Hi Sir, Welcome to the world of whaaky!!! If the product is not dispatched in 48hrs the refund will be initiated . Thanks & Regards Your friends from Whaaky This time duration & also going to over So plz cancel my Order and return my Money. Waiting for Reply.. Regards Vineet ([protected])

Respected sir/madam i would like to inform u that i have buy one branded sweaters with order id no s80109199 it will be bad experienced with your dealing because i received only sweaters only not the free item shown in deal and the sweater is defecated that i s why i wanted to change it if you able to do it and wanted to cancel my next deal with order no S80109199 because you are make me fool in future i will never buy anything from whaaky.com any product very bad experienced poor mangagement thanks & regards neeraj phone number -[protected]

I ordered Twin mobile (Order No. S8095886) on 21.10.13, yet I did not receive the items so far (more than 28 days). Please kindly check up with transports and send the items as far as much quickly. Please reply where is the problem to send the items to me. I am third mailing the complaint to you. Whatever shipment details F99266492 of First Flight courier is not true one. Kindly do the needful.Otherwise return the money of Rs.999. You people are simply cheating the people unnecessarily. S.Sabaieesan E-Mail: [protected]@yahoo.com Ph: [protected]

I had place order no. S80114529 through whaaky.com.Sweatshirt- Buy 1, Get 1 FREE Rs.499.Product has been delivered on 13 Nov. but i am not satisfied with product quality, because product is not as i expected & the same day i had courier it to the same adress. today is 22 NOv & product has been dispatched on 21 Nov but till I am not getting any refund. I had sent several mail to [protected]@whaaky.com but i did not get any response. Please help me out Thanks Regards Akbar Ali + 91 [protected]

Hi Sir / Madam, This is with regards to the replacement of the damaged product which I received day before yesterday. The product was purchased on 11 Nov 2013 and I was very eager about it. However, I got huge disappointment when I received it on 14 Nov 2013. Its not at all working. Moreover, there where few things mentioned outside the box but its not present inside the box. 1. A carry/touring case for the headphones. 2. A cleaning cloth. The product details are mentioned below. Order # : S80117095 Invoice # : 126248 Payment Mode : netbanking Total Amt : INR 400.00 /- Product Desc. : Beats HD Earphones + Pendrive - Qty : 1 Looking forward for the replacement to get a new working product and the other things which are mentioned on the box along with the product. I Mailed informed them about the defective product on 16 Nov 2013 morning. I have returned back the product with the invoice copy to the address mentioned in the invoice copy on 16 Nov 2013 afternoon and got an apology mail from them on 16 Nov 2013 Evening. After that I have sent multiple mails to your support team([protected]@whaaky.com) but didn't not get any Reply/Update on my replacement. Regards, Sagar Chetty

my order no is - S80119010 .when i open ( multi purpose jacket ) is not like that jacket which u display in the add and its without any size mention on it and its very tight and uncomfortable to me . same thing happen with ( flip flop ) one slipper is ok and other one is to tight .in same pair

I had placed a order on 4th November 2013 with whaaky and i had purchased a Multipurpose Jacket & Flipflops. When i was processing the transaction i received a msg saying the window is not encrypted and hence i cancelled my transaction. But amount has been deducted from my bank account. I had mailed whaaky for the refund procedure and i got the below reply "Dear Customer, Welcome to the world of whaaky!!! We are happy to assist you. As per our record the transaction was not successful if the amount got debited then it will be credited back to your AC in 5-7 business days from bank. We are available to you as resource for the entire time you’re a Whaaky customer, please don’t hesitate to contact us. Thanks & Regards Your friends from Whaaky" I still didnt receive my amount but i have received a sms saying "your product will be dispatched soon and the order number(S[protected], courier details have been given". They have also mentioned that i have to pay 425 RS Cash on Delivery. This is a fradulent activity from your end. i want my money back as earlier as possible. kindly respond to customers mails at the earliest possible time. Regards, Karthekeyan.R

WWW.WHAAKY.COM I made a payment through online and ordered 1 items under the order # : S80107273, the order date is 1st of November, but still we have not received the product from them. I tried to call the Whaaky customer support[protected] but no use, no one is receiving call during business hours. When I sent mail to Whaaky Team ([protected]@whaaky.com) on 5th of November they replied stating that the product Will be Dispatched in 5-7 business days. But still I haven't received product. PLEASE DON’T ORDER ANY THIS WITH THIS COMPANY, YOUR ACCOUNT BILL BE DEBITED, BUT THE PRODUCT WILL NOT DELIVERED.

I have ordered two product from whaaky.com amounting to Rs 1024. I have received auto generated mail confirming order (S8084434). Till date i have not received the product what i have ordered. I have follow up mails sent to company. I received mail saying it is underprocess.

Details Date of order placed[protected]:31:16 Order number S8084434 Amount of order 1024 Address: Way2online Retail Private Limited No 1-8-319/2, Patigadda Road, Begumpet, Hyderabad - 500016 Ph No:[protected] email: [protected]@whaaky.com Request your help in reimbursing my amount and saving other from this fraud company.

Regards Syed Jeelan