Whaaky.com / Way2Online Retail Complaints & Reviews

Respected Sir,
i'm Manish Mittal and i order the 5 denim coutons jeans at whaaky.com online & i also pay 1099/- for it. i oredr this on 3rd april & till now i dont get the product..i make approx 50 calls to them but no one pick the call...2-3 times they pick the call & said that sorry sir for inconvience & your order met you in 3 days..but i dont it..so sir now what can i do???plz tell me

I have ordered shoes and watch and paid the money on 22.03.2014 for an amount of rs. 999/-. But till date i have not received the product. They are not picking the phone even.
My order no = s80262137.

Please help me, how to get my product or money.

S.Piruthuviraj.
Chennai.

Hi,

I think this company is totally fraud. i order my jeans on 4th April 2014. but the item is not deliver till today. they are not picking any calls and also send email system generated. what to do. can anyone help me. if i cancel my order i know they not refund money thats y i am still waiting.

Regards
Saurabh

I have placed an order on from this whaaky.com on the date of 04/04/2014. But still i have not received this order .but my amount was debited from my account. I have also tried to call on this service no but they do not pick up any call and after that i have dropped several emails to them but they do not reply on this. so please take some action on this My order id is S80291163 Regards Pramod [protected]

I placed order on 4 April but till I am waiting for my product .I spend around Rs.3000 /- The Order no is S80238072 Mob no:[protected] Even after mailing & continuous calling they unable to respond to me. The mail which was we got is totally system generated mail & It's a fraud site, Please don't bye from that site.They are not able to fulfill the requirement of customer as per committed date . Also mailing response is very poor & unsatisfactory. Hopeless... Please someone help to us on that matter.

The Below material not received - Kindly send the material earliest.
Please conform the dispatch date & Courier No. send me the same mail Id.

Whaaky brings to you unique deals at unbelievable prices
Dear D Saravanan
Your Order ID : S80273717
Payment Mode : DEBITCARD
Order Placed on :[protected]:34:21
You have done all the hard work!! Now sit back and relax. We will send you an E-mail and SMS once your order is dispatched to your address.
Order Details :
S.No Item Name Order No Qty Estimated Dispatch Date Price
1 Buy 5 Koutons Mens Denim Jeans
S80273717 1 Ships in 7-10 business days Rs. 999.0

Shipping Address :
D Saravanan
D1/1, Vijayaraghava Manor, No.1 Vijayaraghava Road, Teynampet, Chennai.,
CHENNAI, TAMIL NADU-600018 Total Amount Rs. 999.0
SD Cash Redeemed Rs. 0.0
Shipping charges Rs. 0.0
Payable Amount Rs. 999.0
Note : Post Shipment, the delivery of your item(s) will take anywhere between 1 and 4 days depending on your location. For any queries, kindly mail [protected]@whaaky.com

I oredered some item with order number Order s80287682...as they failed to ship even after 20 days i have requested for refund of my money 1099 rs...that i paid through netbanking unfortunately...they are not responding to my phone call ...l...they now saying through email that refund is not possible...ater i came to know that similar problems are being faced by numerous customers...i urge this forum to to take collective complaint...and protect consumers from exploitation...

I, m Mr Amit Yadav I order again 2 nd Time Once my order will be cancel no one can reply why my order will be cancel once i request u to plz my order wil be placed in time else we complaint against u in consumer court my contact no. - [protected] My order summary Order No (1) - S80284169 Ref no - S[protected] order no(2) - S80321862 Time period - Ships in 7-10 business days Product - 5 Koutons Mens Denim Jeans

Dear Whaaky team, I'm forwarding herewith all the mail correspondence that's gone through from 30th Mar'14 onwards, the date on which the order (S[protected] was placed. You have been a failure in delivering the product in time and also, your customer service is good for nothing. I think they are only trained to tell that the product will be dispatched in two days. One Ms. Manasa, is trying to convince me that I haven't send any mail on 21st Apr'14. She doesn't even know how to speak to the customers (pls go-through the call records). She is telling that I'm arguing with her and that she will disconnect the call. Does she think that I don't have anyother work than calling the customer care. Am I, discussing any of my personal things with the customer care. I'm inquiring about the product. She is telling that she got a mail on 23rd Apr'14 only. If she clearly goes through the mail, I have even forwarded the mail dated 21st Apr'14 alongwith 23rd Apr'14 mail. She was simply giving false information. I have sent mails in this regard on 31st Mar'14, 2nd Apr'14, 10th Apr'14, 12th Apr'14, 21st Apr'14 & 23rd Apr'14 but you have replied on only two occasions on 1st Apr'14 & 15th Apr'14. And that too, on 31st Apr'14, I was inquiring about the quality of the product and you have replied that my request will be considered for urgent dispatch. This shows how much you are concerned about the customer and how well you go through the mails. When I called on 22nd Apr'14 at 12:58hrs, I was told that the product will be dispatched on thursday and when I checked the status in the site, its still getting prepared for shipping. So, I called your customer service today at 24th Apr'14 at 13:11 hrs, Ms. Manasa was telling that I need to wait for another two days. Really disgusting response from your customer service representatives. thanks & regards, Surya Prakash Babu, [protected]

Dear Sir, I order product on 26/02/2014, I gave the request for cancellation on 17/03/2014. But they replied on 21/03/2014 that order is under preparing to ship, and it can not be cancelled now. The product was not received at my address as I changed my address and it was returned back on 4/4/2014 from my address. Now I want my money back, but they are saying the product will be re-dispatched soon. But I don't want product now. It is of no use for me after so much time. I want my money back and they are not ready to refund it. Simpy Adwany [protected]

Hi i have ordered one pair of shoes and Koutns jeans pant. my order no. is S80306005. i have ordered it on 10 april 2014 I have received shoes but till date not received jeans pant. I am contacting customer care but it is busy all the time. I have also drop a mail a week ago, but still no response from your side. Please tell me the when i will get delivery of the Jeans pant.

Dear Sir/Madam I have ordered my product of "5 kotutons mens jens" Order no. S80303373 on 09/04/2014, you told it will be delivered withen 7-10 working days but now almost a month till now it appears preparing to ship. ithink yours 7-10 working days is not over. you will not pick the call, you will respond to mail than now can we contect you. you will not return our mony. you will not deliver the product the product also. if like this happens now can we believe in you. please deliver the product as fast as you can.

I have order puma shoes and hd headphone on the date of 1/04/2014. whaaky is saying that they are deliver/dispatch the products in 7-8 days.but i have ordered on 1/04/2014 and till today i have not received any detail about dispatch my order no is:- S80283125 order date is:- 1/04/2014 cell no is:-[protected] please take some action on them or release the order on time.

I oredered some item with order number Order s80287682...as they failed to ship even after 20 days i have requested for refund of my money 1099 rs...that i paid through netbanking unfortunately...they are not responding to my phone call ...later i came to know that similar problems are being faced by numerous customers...i urge this forum to to take collective complaint...and protect consumers from exploitation...

i have ordered my product of woodland shoes bearing order no s80260455 on 20 of march, you told it will be delivered within 7 - 10 working days but now almost a month till now it appears preparing to ship . i think yours 7-10 working days is not over. you will not pick the call, you will respond to mail then how can we contact you . you will not return our money, you will not deliver the product the product also . if like this happens how can we believe in you.please deliver the product as fast as you can

26/4/2014
Dear sir,
as subject stated above, i have given the order of 3 cargo paints and and 1 redtape las month, but till today i have not received the item, whenever i call you there is only one answere that the products are not available to you. than why do you put such items on website when they are not available to you.I am happy that i had put the order for cash on delivery, if i had paid for it by debit or credit than i would loose my money and goods. so i kindly request you to deliver the goods or say no to me that your not able to deliver it so that i can purchase from other sites.

I have ordered 5 kouton jeans worth of 1099 on whaaky website dated 10/4/2014 thru order no. S80305541. But till time i have neither received my product nor my money. I have hell number of mails to their [protected]@whaaky.com but no response.Called on their cm care no.'s [protected]and [protected] bt no response. Kindly do the needful.

I have given order in whaaky.com before one month ago using credit cart. My Order id is. S80274457. I am not getting my product till now. I have sent many email to whaaky.com, but no reply or no any support from whaaky.com side.

So please give my product or give a refund of the my product.


Please help me and do need full process.

Thanking you..

Sir, i have ordered 5 nos 36' size pants at the offer rate of Rs.999.00 on 17.04.2014 and my order no is S80320595. the product has been delivered thro' JAVAAS Vide dccket no.HYDWOL6002917, today (25.04.2014). the pants received are the wrong size one and it is not suit for me ( very tight and unable to wear), even though the size of pant has been mentioned as 36' on it, i am very much disappointed. Hence, i request that the pants should be either replaced with the correct size or the money which i have paid should be refunded to my credit card account. I am expecting the early action and the reply on this. the receipt the complaint mail shall be acknowledged to my mail id ' [protected]@gmail.com' with regards, Ravichandran.N, [protected]

In continuation to my complaint against order no-S80273096 which is not deliver since last 30 days, Whaaky team reply that your order is preparing to ship.The same reply was I already known from last 20 days because I daily check the order status in your website and their status daily showing the same thing i.e "preparing to Ship" how many days you taken for preparing to ship. you also reply that due to overlapping response order is delivered daily basis. I want to know that if you are not able to deliver in standard days i.e. 7-10 days then why you not cancle the order instead of saying product is preparing to ship and can not be cancle . if you will not taken immediate action in this regards, I seriously warn you I Will Complaint the same to the consumer court.