Respected Sir,
i have purchase shoes of Woodland Shoes & Black Hammer Watch and Woodland Shoes & Black Hammer Watch on[protected]:09:03 from http://www.whaaky.com/Home with order NO S80236568. i try to call and email them many times but every time they told me next day sure will dispatched but on next day same answer as it is. now i am frustrate with their response. i have also tell them that i going to consumer but then also they haven't fear of consumer court. below are the email conversation which i did with whaaky representative.
[protected] Forwarded message[protected]
From: mehta vishal <[protected]@gmail.com>
Date: Sun, Apr 6, 2014 at 12:23 AM
Subject: Item not dispatch
To: syed.[protected]@way2online.com, [protected]@whaaky.com
Dear syed,
As you said that item will dispatched on Saturday but till now I did not get any confirmation from you. I don't understand why the item till not dispatch and as per the last call you I came to know item already in stocks then also you are shipping my its almost 1 moth passed but you broke your promise of 10 shipping still you DONT care your customers. Also need to know I have orders 2 items 1St is Reebok and 2nd is woodlands. My order no is S80236568. Please don't try to cheat me.
Regards,
Vishal mehta
On Mar 31, 2014 3:20 PM, "Syed Sajid" <syed.[protected]@way2online.com> wrote:
Dear vishal mehta,
This is to inform you that due to public holidays like Holi / Ugadi / Financial year
end / onset of elections, there has been interruptions in the dispatch of
Woodlands Shoes from the brand. The dispatches would be delayed by a week’s
time. We are expecting to dispatch them by Saturday. To compensate for the
inconvenience, we would be sending a gift alongside. Once dispatched, you will
receive a consignment number and courier name related to the dispatch. Kindly
bear with us till then.
Thanks & Regards
Whaaky Team
Sir I requested you to please do something on above complains.
Oct 12, 2016
Complaint marked as Resolved Whaaky.com / Way2Online Retail customer support has been notified about the posted complaint.
Verified Support
Apr 16, 2014
Whaaky.com / Way2Online Retail Customer Care's response Dear Customer,
We @ Whaaky value each and every relationship and are committed to providing an excellent experience. We apologize i[censored] have faced a problem, but we assure you that we will solve the same at the earliest. It will be great if you could write to us [protected]@whaaky.com regarding the same.
Thanks & Regards
Your friends from Whaaky
Again on the 25th of March, 2014 i had placed on order for Red Tape Shoes(order No S[protected]. For this i opted for COD(Cash On Delivery). For this also i was assured by whaaky that the consignment will be reaching with in 10days, but in this case also it is more than 30 days now.
Hence i strongly feel that Whaaky is a Fraud company who has taken the public for granted & are on cheating Spree. I shall do anything & everything legally to take this Fraud company to task.