Xpressbees Logistics — Xpressbees says delivery attempt failed even though i was in the house at all times with phone switched on and working | |||||
The xpressbees awb number for the product i ordered through snapdeal (Order id [protected], suborder id [protected]) is[protected]. It has been in the delivery office since past 2 days, but no attempt to deliver it has been made yet. My phone was available at all times, but i did not get a single phone call, neither did anyone come to my house (Where i was available at all times). The person has simply marked me unavailable to pickup. This is not the first time this has happened, and it is almost as if it is a habit for them to mark people "unavailable" when they want to save time on delivery, probably to deliver it later. I called the customer care, but they refused to give me the phone number of the local delivery centre, and i could not contact them either. This is a very unprofessional behaviour, and i want the product to be delivered as soon as possible. Was this information helpful? | |||||
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XpressBees Logistics customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Hi,
My order attempt was "failed" for the third time in a row, and Snapdeal now shows the message "Order remains undelivered Customer Not Available. Order will now be returned to Snapdeal". On every occasion, I was available at the delivery address, and my phone (along with the alternative number) was with me and very much active. The delivery person on each occasion simply marks my name as not available because he does not want to deliver that day. I have never seen any worse delivery service than this.
My order attempt was "failed" for the third time in a row, and Snapdeal now shows the message "Order remains undelivered Customer Not Available. Order will now be returned to Snapdeal". On every occasion, I was available at the delivery address, and my phone (along with the alternative number) was with me and very much active. The delivery person on each occasion simply marks my name as not available because he does not want to deliver that day. I have never seen any worse delivery service than this.
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3rd and 4th Floor, Rajashree Business Park, Plot No 114, Survey No 338, Tadiwala Road, Nr. Sohrab Hall, Pune City, India - 411001
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