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XpressBees Logistics Complaints & Reviews

www.xpressbees.com

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Updated: Dec 18, 2025

Complaints 3647

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280

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3367

Bad 😕 It seems that XpressBees Logistics has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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XpressBees Logistics

XpressBees Logistics reviews & complaints page 178

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Address: Hyderabad, Andhra Pradesh, 500005

Website: ---

I never seen these type f — k service i didn't get any information about my item which send through the shop clues.
Delivery boy he not even called to me.
I called to your customer service center they told me that my item is going to hand to me with in one day.
But now i had mail that my order is returning to the shop clues.
What the f — k service provide by your company bad.
Before handing the delivery let the customer to know delivery date and delivery boy contact number that help us both to communicate if he doesn't call to the customer, customer will call to him about the product delivery information.

Jul 12, 2016

Complaint marked as Resolved

XpressBees Logistics customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2016

XpressBees Logistics Customer Care's response Dear Sir/mam, Please share your consignment number / contact details to retrieve your information. Regards Xpressbees team.

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Address: Pune, Maharashtra, 560035

This is the second time in a week i am logging a complaint against this company which fails to meet its commitment and not delivering products in the estimated delivery period date.
Tern action needs to be taken against this as company. The executives are unprofessional and expert in making lame promises.
Ordered a baby walker when he was five months old and now he is close to 6 and a half month but still the company keeps on faulting in its delivery of a walker.

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Address: Dehradun, Uttarakhand, 248001

Website: Firstcry.com

I had purchased one dress from First Cry on Cash on delivery on 27th May 2016 and same was delivered to me on 31st may 2016. The dress was mismatch and i had applied for refund. On completing all the formalities a airway bill no. V[protected] generated and some sms sent to me to collect the package. But till today nobody came to collect the same. on inquired from First Cry they are saying the package has been collected from me. How can it possible its very strange to hear from First Cry as your courier service inform the First Cry. Kindly look into the matter and resolve the same at your earliest.
Anil Ghildiyal
ICFRE, P.O. New Forest
Dehradun

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Address: 600030

Website: courier not received

Dear sir/madam,
I got an sms regarding that my courier was received successfully, but i did not received the courier yet on today evening...
Please help me regarding on that issue and i was very much upset..
I will send that sms too, what i had received... So far...
Hi bharath, your order #[protected] with item (S) [protected] was successfully delivered by courier partner: xpressbees. Launching movie ticket booking on paytm. http://m. P-y. Tm/m615
Please try to help me for that one.. I asked in my home all members and also neighborhood, but still that parcel did not received only told by the members...
Thanking you,
Yours faithfully,
Bharath prabhu. S
[protected],
Chennai...

+2 photos

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Address: Indore, Madhya Pradesh, 454775

Website: www.xpressbees.com

My order is not deliver I am trying to get in contact but xpressbee are not contacted me yet
think this company is not responsible company they don't bother that their customer happy or not
so please check the responsibilities of that companies which suffer the customer
please help us every one to face this problem in every time so that customer is happy in every time

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Address: Aligarh, Uttar Pradesh, 202002

Website: www.xpressbees.com/track-shipment.aspx

I have ordered an item from Americanswan.com (ordered no- 112473).
They shipped it through Xpressbees courier (Shipment ID:[protected]. Item reached to aligarh and also returned from here with the reason that I refused to accept. Even I knew the reason when I tracked the item from their website. I am surprised, how can someone showed this reason without contacting me. I am still waiting for the item.

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Address: 110031

Website: xpressbees.com

I am Shakwat Sahidan, I ordered package from snapdeal which was tend to be deliver today. As the package is out for delivery. But, now i got the message for incomplete address. What the heck? I checked thrice and the address is totally complete. So, pls tell me the solution. And the date of delivery. Please make your delivery boy to call to the customer first before telling of incomplete address.

Aug 7, 2021

Complaint marked as Resolved

XpressBees Logistics customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 6, 2016

Dear Shakwat Sahidan,

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 13, 2016

Dear Shakwat Sahidan,

We have not received the requisite details on your concern. Kindly share your registered email id and contact details with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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Address: Nizamabad, Andhra Pradesh, 503001

Website: xpreesbees

Good evening..!!
Long back i e., 29/05/2016 have ordered an item which consists of two saress in paytm, when i track the product through shipping id it shows that the customer out of station eventhough am in given address, if haven't get any call or message from the courier boy. Now how to track my product? Please send me the details of courier boy... My shipment id[protected].

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Address: 403202

Website: www.xpressbees.com

Two orders from paytm awb no[protected],[protected], and another two is from snapdeal awb no - [protected],[protected]. All product has arrived in goa, panjim on 30 may 2016, but courier company is not delivering the courier product, and i have made 6 to 7 complains in xpreebess customer care service but nobody bothering about complains and not trying to contact. Extremely poor and worst service.

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C

chandramma Mariyappa

from Bengaluru, Karnataka

Jan 26, 2018

[protected] AWB number iam seller in elanic(app) referred 4 pickups from xpressbees but not even single order picked from xpressbees feeling bad worst service 561203 my pincode

Order is not delivering on time - Comment #2984858 - Image #0

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Address: Cachar, Assam, 788004

Website: Xpressbees.com

Everytime snapdeal tries to deliver any item through xpressbees, the courier services harass the customer and ultimately they deliver the item... Each day, they say that they will attempt delivery and then they say that delivery failed due to the address is out of their coverage... So my point is, if the address is out of the courier's coverage then why snapdeal showed that delivery available at my location... Why snapdeal accepted my order... And they don't provide me the tracking information or office address or any kind of contact also...

+4 photos

Aug 9, 2021

Complaint marked as Resolved

XpressBees Logistics customer support has been notified about the posted complaint.

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N

Nilanjan1234567

from Kolkata, West Bengal

Jun 4, 2016

Everytime snapdeal tries to deliver any item through xpressbees, the courier services harass the customer and ultimately they do not deliver the item... Each day, they say that they will attempt delivery and then they say that delivery failed due to the address is out of their coverage... So my point is, if the address is out of the courier's coverage then why snapdeal showed that delivery available at my location... Why snapdeal accepted my order... And they don't provide me the tracking information or office address or any kind of contact also...

Mobster matte screen guard - Comment #2441429 - Image #0

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 6, 2016

Dear Nilanjan1234567,

We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

Regards,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 13, 2016

Dear Nilanjan1234567,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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Address: 641001

I have purchased strontium memorycard32gb through the paytm and my AWB:[protected] is still now not received my order. Please make sure that your delivery details . Or make necessary steps to deliver the goods to other address. They have approached me too deliver the order around 9.30 pm so I asked him to hand over the product next day around 10.3 am today but still no one contacted me. I have contacted the person who call me previous day thrice but no response. Kindly make necessary steps

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Address: Visakhapatnam, Andhra Pradesh, 530 024

Website: xpressbees.com

Please refer to AWB2EY[protected], I come to know during tracking, u could not deliver the ordered materials on 28th and 29th with note that customer was not available, We are very much in the house during those hours and any way will u please deliver the ordered materials tomorrow before 12.00 hrs positively
Please e mail mobile number of the corier boy with whom i can interact and see that the item reaches us
please give utmost importance to this e mail and respond immedietely
Regards
Rajeswara Rao
[protected]

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Address: New Delhi, Delhi, 110077

Website: PayTm

Paytm order awb:[protected], 1 item
Awb:[protected], 1 item
Awb:[protected], 1 item
I received text messages that these items will be delivered today.
But instead of that your tracking shows "shipment missroute" few minutes after "out for delivery".
I have been expecting delivery today (28/05/2016).
Please be quick to resolve this problem....

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Address: Bangalore, Karnataka, 560034

Website: xpressbees.com

The xpressbees awb number for the product i ordered through snapdeal (Order id [protected], suborder id [protected]) is[protected]. It has been in the delivery office since past 2 days, but no attempt to deliver it has been made yet. My phone was available at all times, but i did not get a single phone call, neither did anyone come to my house (Where i was available at all times). The person has simply marked me unavailable to pickup. This is not the first time this has happened, and it is almost as if it is a habit for them to mark people "unavailable" when they want to save time on delivery, probably to deliver it later. I called the customer care, but they refused to give me the phone number of the local delivery centre, and i could not contact them either. This is a very unprofessional behaviour, and i want the product to be delivered as soon as possible.

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Snapdeal.com Customer Care

from New Delhi, Delhi

May 31, 2016

Dear rohitpruthi95,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

R

rohitpruthi95

from Bengaluru, Karnataka

May 31, 2016

Hi,

My order attempt was "failed" for the third time in a row, and Snapdeal now shows the message "Order remains undelivered Customer Not Available. Order will now be returned to Snapdeal". On every occasion, I was available at the delivery address, and my phone (along with the alternative number) was with me and very much active. The delivery person on each occasion simply marks my name as not available because he does not want to deliver that day. I have never seen any worse delivery service than this.

Snapdeal.com Customer Care

from New Delhi, Delhi

Jun 3, 2016

Dear rohitpruthi95,

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal

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Address: Karnal, Haryana, 132001

Two t shirt were ordered from snapdeal and one was delievered on 25 may 2016 yesterday. The amount was rs 320 but the boy o[censored]r company has taken rs 920 from my oldage mother as she had eyesight problem and was not wearing eyeglasses at that time.
We thought that he might have mistaken and expected that he will refund the amount today as one more order from ur company was yet to be delievered.
But some other guy came today and when we complained to his that he cannot come as he is injured. He also called that guy to confirm but he said he had taken and u complain about him and left after delievering the second t shirt.
Consider it as legal notice bcoz i am an advocate. Adv. Tarun choudhary

+1 photos

Aug 5, 2021

Complaint marked as Resolved

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Snapdeal.com Customer Care

from New Delhi, Delhi

May 27, 2016

Dear Tarun Choudhary 123,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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Address: 560073

Website: www.xpressbess.com

I have order a saree via paytym credit card payment the order is confirm and i got the message : hi, the seller k p stores has confirmed that your order for miraan yellow silk blend saree with order # [protected] will be serviced by it. We'll keep you posted with latest progress from time to time.
And the stores give the item to xpress bees courier i got that message also : update: hi, miraan yellow silk blend saree from your paytm order #[protected] has been shipped by the seller via xpressbees with the tracking #[protected].
At last the xpress bees send the message to me without calling me or giving my courier :
Xpressbees held delivery of your paytm order awb:[protected], as you requested for future delivery, will reattempt in the next 24-48hrs.
No courier delivery people call me yet to give my courier in registerd mobile number.
Where is my courier?

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S

Soumya. S.Nair. Thamarappalil

May 25, 2016

At last the xpress bees send the message to me without Delivery Boy calling me or giving my courier :
Xpressbees held Delivery of your PayTM order AWB:[protected], As you requested for future delivery, Will Reattempt in the next 24-48Hrs.
NO COURIER DELIVERY PEOPLE CALL ME YET TO GIVE MY COURIER IN REGISTERD MOBILE NUMBER.
WHERE IS MY COURIER ?

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Address: 560037

I have ordered an item from shopclues site and the item is shipped through xpressbees courier and is supposed to reach on 23rd may 2016 but still not yet received. Below is sms received from shopclues with tracking #.

Hi! Your shopclues order 91826816 for pigeon elite serving dish-copper is dispatched via xpressbees%20courier with tracking number[protected]. Expected delivery date is mon 23 may.

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Address: 400067

Website: XpressBees Logistics

I live in kandivali, mumbai.. I ordered bingo mini s530 bluetooth earpiece on snapdeal.com. My order number is [protected] (Snapdeal) & xpressbee awb shipping number is [protected]. It was scheduled to be delivered on 23 may 2016. But xpress bee reported that customer was not available. On my given address i was present whole day!! No person from xpressbee came to deliver at my given address & no one called me on my provided mobile number [protected]. Xpress bee then falsely reported that i was not available. If in case xpessbee courier men were really finding my given address then they could have at-least called me once. I[censored] can not deliver than at least don't lie. This is very unprofessional behavior. Please deliver my product on 24 may morning.

+1 photos

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Snapdeal.com Customer Care

from New Delhi, Delhi

May 25, 2016

Hi dhwajjani,

Our team got in touch with you and confirmed product has been delivered.

Thanks!
Team Snapdeal

A

Arif Ekbal

from Noida, Uttar Pradesh

May 25, 2016

I live in Zakir Nagar, New Delhi.. I ordered hp (15-ac 120tx) laptop on snapdeal.com. My order number is [protected] (Snapdeal) & xpressbee awb shipping number is [protected]. It was scheduled to be delivered on 25 may 2016. But xpress bee reported that customer was not available. On my given address i was present whole day!! No person from xpressbee came to deliver at my given address & no one called me on my provided mobile number [protected]. Xpress bee then falsely reported that i was not available. If in case xpessbee courier men were really finding my given address then they could have at-least called me once. I[censored] can not deliver than at least don't lie. This is very unprofessional behavior. Please deliver my product between 9-12pm on 26 may.

Snapdeal.com Customer Care

from New Delhi, Delhi

May 26, 2016

Dear Arif Ekbal,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

P

pulaparthi kiran

from Mumbai, Maharashtra

May 30, 2016

i live in visakhapatnam..i ordered JBL T100A In Ear Earphone With Mic (Black) on snapdeal.com.my order number is [protected](snapdeal) & xpressbee awb shipping number is[protected]. my product was out for delivery on 29 may 2016.they didnt even called me and they not came to my current shipment address and they said a false statement that customer not available .they are really working in unprofessional manner.please deliver my product as fast as possible and betweeen 12 pm to 3 pm on 30 may 2016.

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Address: 600122

Website: www.xpressbees.com

Hello express bee,

I am vivek, awb no:[protected]

Now status is showing consignee is refuse to accept.

What is this? No one is called and came to my home, how can you
Updated the false information? I need a proper solution for the
Ame... Worst courier ever seen and your are not a professional and
Wasting my time and money.

Note: if you can't delivery, why are you accepting parcel it will goes
To some professionals.

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Address: 600041

Website: XPRESSBEES & PAYTM

I have ordered a jockey cotton pack of 5 order no. #[protected] in paytm. Its been handed over to xpressbees for shipping. I am waiting for this product for past 5 days. But i got a message like it's been delivered to me at 17/05/2015 on 17:40.. But i didnt receive the product in hand. How could this happen... It is ridiculous.. I need my product in hand as soon as possible. Some forgery has happened. Please take action on this.. I need an update as soon as...
Contact no. [protected]
Mail id : [protected]@gmail.com

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