YashTel Complaints & Reviews

Poor service and poor customer care, irresponsible and senseless people .

They do not have any idea on customer situation and to resolve a problem they take more than a month, and since it is a prepaid, its totally a waste of money when you have some complaint .

They are least worried about customers and there is zero customer relationship factor with them .

I dont know why still such service providers...

Hello YashTel
i am sharing my Internet with few of my friends. we can't keep track of data used by each individual. it is very irritating that my data gets over before i use fully. Please find a solution for me ASAP.
Thanks...

Hi,
I am Pramod Kumar using this WiFi connection from past 9 months. From past 3 days i am unable to use my WiFi even though i have done my recharge on 23rd Feb 2016.

I have informed the same issue to YashTel customer care and everyday i am getting same response from them that it will be resolved on next day and we will send the engineer next day.

From past 3 days no engineer has came to fix this issue...

I am facing the frequent disconnection of internet and i have logged more than 40 Services calls with the YashTel customer care. They always keep on telling to me that their engineer will visit our place to fix the problem, but he has never turned up till today, Finally 4 days i went to they office and gave a personal complaint also.. but of no use . Mr Nagesh assured me that their engineer Mr Vinay would be visiting our house at 3 PM on...

Yashtel User ID - MYS5613
Shifting Application Number - 17741

This is regarding the extensive delay happening in transfer of internet connection from my old address to new address. The new address is just one lane away from the old one and there are other users in the same building who already have Yashtel connections. The company charged me Rs. 500 as shifting charges which includes cabling and configuration charges....

The guy from yashtel took 2300 for providing internet on 12th. Still not provided. Neither has called back or does receive calls. He is a bloody fraud. Just fed up of the service even before I got this. Refund my Money back and never again am I turning back towards this hell of a network. I am also registering a complaint in saraswatipuram police station against the guy and yashtel on 27th of Dec. This is the complaint registered for that...

Date of Ticket: 10/23/2015, Ticket No:MYS[protected]C (Closed without Resolving)
Date of Ticket: 10/31/2015, Ticket No : MYS[protected]C
Customer ID: MYS6286

One of the worst Service providers, I have ever seen, I took connection but I use only on weekends, From the day I took connection, I am facing lot of issues.
Recent One is Pathetic, From Past 2 weeks I am not able to use Internet, Every weekend...

There is a reduction in speed of internet than the recommended speed by the company.Am subscribed for 1mbps speed of internet service, but now the working speed is .59mbps.This problem has been persisting from past 6 days, hence i request to take care to increase my browsing speed.i hope the problem will resolve soon. personal info, as mentioned by company name Srinidhi S user i.d. NAN119...

They do not answer to your calls at all. Even if they pick up your call which is extremely rare they say we will get back to you in 5 min and they never call back. Ever since we changed our address and the wiring is done the new place, they havent done any configs neither they are picking any calls so that we can do that ourselves. our internet is not working since then and our money is being unnecessarily wasted as they take the bill in...

My id is BLRY236 im a yashtel broad band customer from past one year (start date 9/11/214 to Till date), I have given multiple complaints regarding the internet connection stating when there is a power cut internet won’t work, no action has been taken till now which I have paid already for the service in advance . each time I call, the call centre rep says ill inform Bangalore technical team member Lavanya and you’ll get a call,...

I lodged a complaint to the Yashtel people on the sept. 1 2015. Hey never bothered to rectify the issue. I have been calling them from Sept 1 till today that is Sept 6 2015. I have given them multiple calls. Yet their response is very poor. They don't care about the difficulty the customer is facing. They just don't even give the manager Mr. Manjunath's number. And each person gives a different answer every time we call. I am fed up. I need...

My ID is MYS5231. I had raised a complaint by calling Customer Care on 2nd September 2015. After that, I have called a minimum of 15 times to Yashtel till date. The only response I get is: "The technician is on his way, we have forwarded him the details, he will call you in 30 mins / 1 hour." This same story is being repeated each time the call is made to them for the past 2 days. Today, customer care also had the audacity to say: "Sir, we...

I have been complaining to yashtel for poor internet connectivity for 4 months now. All they do is open a complaint and close it off in a few days without any resolution. For the last 3 days the internet is not working at all and no one is picking up the call at the customer support. I have already purchased a 3 month pack and have barely used it for a week....

Service has been disrupted for the last 5 days. Have called several times. the representatives came home and said the modem has to be replaced but so far nothing has happened. The representative is most times not reacheable. It has been only 2 months since I took the connection and already issues arising and very poor response by the provider...

Hi, Sir/ Madam, Yasthel Guy came to my room to have replaced modem yesterday. He said It will be confirmed to connect at 7pm on 4th July but now it is not currently working. Kindly check and confirm and find the attach modem. User ID : MYS5639...

My user ID is MYS3774. My internet service is disrupted from 6 days, I have raised a complaint 6 days back and kept calling them daily 4-5 times, they keep saying it will happen today in another 5-10 mins. Their service is so pathetic. I wonder how can they say the same lie for 6 days straight and 4-5 times per day....

My id is mys2675 .i had given a request for change of address on 30/5/2015 even after 12 days nothing had happened even after 100+cals and no. Of visits they dont even respond. It is worst service i have come across. if there was a voice attachment facility i might have attached all my calls and you might have heared how these ... cheat customers...

Really I am appreciating Yashtel Broadband service but I am getting response little bit slow & also in some days I am facing some internet problem. Once again I am happy with Yashtel Broadband service cheap & best in this present situation compared to other internet service providers. Thank U Yashtel Teams....

Hello Sir/Madam, I took and Annual pack from Yashtel in first week of June 2014 (Plan 4MBPS, 80GB); paying full amount during enrollment, attached the invoice copy. Service was good until August 2014 first week; after that most of the day connection will not be there and at time it will connect that too speed will very slow in the range of 0 to 0.5 MBPS. The technical problem got fixed only by first week of October, through 40+ calls...

I took a new connection from yashtel. They took almost 15 days to install the modem. Ever since the modem has been installed till now I'm not able to access my internet. From past 5 days they were saying that the line was down. From today they are saying that problem with your cabling. I'm calling them at least 3-4 times a day. Help me to get internet connection. My id is MYS6048...