[Resolved] Yatri 4 Travel — Fraud from yatri 4 travel | |||
Dear all, We are very much sorry to inform you that pl. Send confirmation on which date our mentioned hotel as mention below is available in kolkata accordingly we will send the soft copy of voucher by e-mail. Because your hotels which was mentioned is not comes under any star because when we had spend money for rs.17998/- for 6 nights /7 days then we get near to this hotel rates. What you are giving hotel names as mention below those are below 1000 per day on double occupancy sharing basis which pl. Note. You can also check your website from google as well. We will file a case against you for fraud with us by using resort list and then after giving hotel names which are no category and the below cited hotels are under[protected] per day on double occupancy basis. 1. Kolkata • tiger inn • hotel avisha Hotel hiland inn Hotel mannat international Hotel park inn Himalaya inn Hotel sunshine Hotel golden inn Hotel venkateshwara We are attaching herewith bank receipt of hdfc bank on 21.09.2016 for rs.17998/- per couple for 6 nts and 7 days. And we are attaching herewith voucher booking from for your ready reference. We are sending booking voucher form along with signed driving license along with your confirmation voucher through first flight courier on 05.06.2017. • kolkata the kenilworth hotel • kolkata the hhi kolkata • kolkata fortune park panchwati Option no.1 Kolkata :-dt.13.08.2017-chk-in and chk-out dt.15.08.2017 for 2n/3days – the kenilworth hotel or fortune park panchwati kolkata (As mentioned in your hotel list)– one executive room for 2 persons Persons. Option no.2 Pune :-dt.14.10.2017- chk-in and chk-out dt.16.10.2017 for 2n/3days –the centurion hotel or deccan rendezvous kolkata (As mentioned in your hotel list)– one dlx. Room for 2 persons. Option no.3 Kolkata :-dt.05.08.2017 chk-in and chk-out dt.07.08.2017 for 2n/3days – the hhi kolkata or kenilworth hotel kolkata (As mentioned in your hotel list) – one deluxe/super dlx. Room for 2 persons. Because we are not foolish person that by taking money for rs.17998/- and you are giving 1000 per day hotels. So we are taking up this matter with consumer court level. Because you had send the list of the hotels in which we will choose accordingly with destination. Accordingly we had choose the same. So pl do the same what we had mentioned in the request from along with voucher. We hope that above is as per your expectations, however, in case of further clarifications, feel free to contact us. We assure you our best co-operations at all times. Awaiting your early and positive reply, we remain. Thanking you, Manish mehta Authorised distributor Housings and bearing accessories and housings ~ Norfolk asea traders 10, canning street, 3rd floor Kolkata 700 001, india tel:-+[protected]/22308098 reliance:-+[protected] fax:-+[protected]; Mobile:[protected]/[protected] e-mail:[protected]@vsnl.com e-mail:[protected]@gmail.com e-mail:[protected]@rediffmail.com ~ From: yatri 4 travel [mailto:[protected]@yatri4travel.com] Sent: 21 june 2017 12:47 To: norfolk asea traders Cc: yatri 4 travel Subject: re: fw: bank receipt - booking form - registration process!! Promo code - "y4trm23890" from (Manish mehta) Dear manish mehta, As per your last email, we would like to inform you that you had purchased a promotional package an the bookings of the same package depends on subject to live availability of the hotel from our travel vendor. Customer will get those hotels which are coming available from the travel vendor. While purchasing this package you might have seen that offer details which clearly says that this offer is hotel star category would be upto 4 star. Now as per the live availability, we have sent you the list of hotels that is coming available on your requested dates. Its seems that you are not ready to accept and follow the policy of our company. Therefore, we would like to inform you that either confirm us on this booking or you can plan for future and we will serve with the different hotels. For changing the destination, you must have to apply again for the bookings by fill-up the fresh booking form. Now we need you to choose any one from the hotels mentioned in the availability mail so we can process further and generate the confirmation voucher at the earliest, otherwise the availability will keep changing. The bookings of the hotels/resorts which are in list and other collaborated properties is strictly subject to availability. Please note that tnc mentioned in the booklet are applicable. Please refer to the same and abide. We value your association with yatri 4 travel and thank you for your patronage & co-operation. For any further query or assistance, please feel free to write us on [protected]@yatri4travel.com We would request you to kindly mention this subject: online support with payment id whenever you e-mail us for the quicker response. Please note our new customer care number is:[protected] Note: consumer escalations and disputes, if any, shall be subject to the laws of india and jurisdiction of gautam budh nagar courts only. Warm regards as always, — Dinesh wahi Sr. Manager Online support team Yatri 4 travel Phone: +[protected] Email: [protected]@yatri4travel.com Customer support hours: 10.30 am to 5:30 pm, monday to friday. On tue, jun 20, 2017 at 7:50 pm, norfolk asea traders wrote: Dear all, We are very much sorry to inform you that pl. Send confirmation on which date our mentioned hotel as mention below is available in kolkata accordingly we will send the soft copy of voucher by e-mail. Because your hotels which was mentioned is not comes under any star because when we had spend money for rs.17998/- for 6 nights /7 days then we get near to this hotel rates. What you are giving hotel names those are below 1000 per day on double occupancy sharing basis which pl. Note. You can also check your website from google. You send me in pune voucher in the month of october 2017. Or you send me the details of resports which you have tied up with your travel agent. Because we are not foolish person that by taking money for rs.17998/- and you are giving 1000 per day hotels. So we are taking up this matter with consumer court level. Because you had send the list of the hotels in which we will choose accordingly with destination. Accordingly we had choose the same. So pl do the same what we had mentioned in the request from along with voucher. We hope that above is as per your expectations, however, in case of further clarifications, feel free to contact us. We assure you our best co-operations at all times. Awaiting your early and positive reply, we remain. Thanking you, Manish mehta Authorised distributor Housings and bearing accessories and housings ~ Norfolk asea traders 10, canning street, 3rd floor Kolkata 700 001, india tel:-+[protected]/22308098 reliance:-+[protected] fax:-+[protected]; Mobile:[protected]/[protected] e-mail:[protected]@vsnl.com e-mail:[protected]@gmail.com e-mail:[protected]@rediffmail.com ~ On tue, jun 20, 2017 at 12:23 pm, yatri 4 travel wrote: Dear manish, This is with reference to your booking placed with yatri 4 travel against payment id: y4trm23890. As per your preferences received in regards to the booking availability, we are pleased to inform you that we are available with the followings:- 1. Kolkata Tiger inn Hotel avisha Hotel hiland inn Hotel mannat international Hotel park inn Himalaya inn Hotel sunshine Hotel golden inn Hotel venkateshwara • period of booking - from 05-aug-2017 to 08-aug-2017 (Check out) • number of members accommodated – 02 adults • inclusion – accommodation only. • room - 1 Kindly choose any one property to proceed. You are requested to check and do confirm in case, you would like us to reserve the above booking since all the bookings are subject to promotional availability (I. E. Please revert us within 4 hrs if you would like to reserve the same booking). Otherwise the availability will keep changing. After this reservation your membership will get expired. Further to this, your reservation is non transferable, non cancel-able and non reschedule able at any circumstance. As another days are not available on behalf of that we will pay to the resort the cost o[censored]tility, government and luxury taxes. Looking forward to hear from you soon With regards, Vikki sharma Customer care team Yatri 4 travel Phone: +[protected] Email: [protected]@yatri4travel.com Customer service hours: 10.30 am to 5:30 pm, monday to friday. From: yatri 4 travel [mailto:[protected]@yatri4travel.com] Sent: 20 june 2017 19:20 To: norfolk asea traders Cc: yatri 4 travel Subject: re: fw: bank receipt - booking form - registration process!! Promo code - "y4trm23890" from (Manish mehta) Dear manish mehta, We request you to stop suggesting the resort category or name because we have shared only those hotels to you which are getting available from our travel vendor. Kindly be informed that you have purchased a promotional offer & you must be aware that the package can be availed in anywhere in india up to 4star properties (Which means the hotel star rating may vary from 1* to 4*) because you had been informed the same in the first email when the agent started the deal communication with you sharing the package details. We would like to request you to kindly share any written confirmation with us if you have, stating that you will be served only with 3 or higher star rating hotels from our sales executive. We don't usually offer low budget hotels, we do offer those hotels, sometimes when we are not getting any other hotels on your requested dates. Further, hotels rating depends on the availability, if we get some good hotels then we definitely offer at the same price as well. Therefore, we request you to stop suggesting the resort name because we will share you only those hotels which are getting available from our travel vendor. Hence, you need to choose any one hotel from the availability mail to get your hotel booked from our booking team otherwise this booking will stand cancelled for this time. However, we can provide your booking according to the booking availability. Regards, Vinesh Online support team Yatri 4 travel Phone: +[protected] Email: [protected]@yatri4travel.com Customer support hours: 10.30 am to 5:30 pm, monday to friday. On tue, jun 20, 2017 at 4:28 pm, norfolk asea traders wrote: Dear all, We had give two voucher confirmation by using two different e-mail id: [protected]@vsnl.com Option no.2 Kolkata :-dt.05.08.2017 chk-in and chk-out dt.07.08.2017 for 2n/3days – the hhi kolkata or kenilworth hotel kolkata – one deluxe/super dlx. Room for 2 persons. [protected]@gmail.com Option no.1 Kolkata :-dt.13.08.2017-chk-in and chk-out dt.15.08.2017 for 2n/3days – the kenilworth hotel or fortune park panchwati – one executive room for 2 Persons. Option no.2 Pune :-dt.14.10.2017- chk-in and chk-out dt.16.10.2017 for 2n/3days –the centurion hotel or deccan rendezvous – one dlx. Room for 2 persons. Kindly send the confirmation by return e-mail and send hard copy to the following address. Manish mehta 120, asutosh mukherjee road 3rd floor Kolkata 700 025 West bengal Accordingly we have send the same in fact you have not send the confirmation to us against my e-mail id in which we have send the voucher confirmation as mention below till date. Regarding we would like to inform you that as per policy of yatra 4 travel it was confirm by you that separate vouchers will be duly filled and send it separately mentioning voucher reference number. Further we would like to inform you that we came to know that you are fraud company from consumer forum as well. Because as per your list of resorts/hotels we had choose accordingly on the basis of list provide by you. So we request you to kindly give confirmationas per our choose of hotel. We will not accept any hotel which are below 1000 per day which pl. Note. We hope that above is as per your expectations, however, in case of further clarifications, feel free to contact us. We assure you our best co-operations at all times. Awaiting your early and positive reply, we remain. Thanking you, Manish mehta Authorised distributor Housings and bearing accessories and housings ~ Norfolk asea traders 10, canning street, 3rd floor Kolkata 700 001, india tel:-+[protected]/22308098 reliance:-+[protected] fax:-+[protected]; Mobile:[protected]/[protected] e-mail:[protected]@vsnl.com e-mail:[protected]@gmail.com e-mail:[protected]@rediffmail.com ~ From: yatri 4 travel [mailto:[protected]@yatri4travel.com] Sent: 20 june 2017 16:06 To: norfolk asea traders Cc: yatri 4 travel Subject: re: fw: bank receipt - booking form - registration process!! Promo code - "y4trm23890" from (Manish mehta) Hello mr. Manish, We have seen your last email and you are strictly advised not to send email with two different email id. You must use only single mail to keep all the communication on one and only email. We hope you understand the situation and do as per the guidance. Recently, we were having the conversation on [protected]@gmail.com. Kindly use the same email for purpose email. In case you need any further clarification for the same, please do get in touch with our customer care on[protected] or e-mail us on [protected]@yatri4travel.com We would request you to kindly mention this subject: online support with your payment id whenever you email us for the quick response. Please note our customer care number is[protected] Warm regards as always, — Ajay hooda Manager Online support team Yatri 4 travel Phone:[protected] Email: [protected]@yatri4travel.com Customer support hours: 10.30 am to 5:30 pm, monday to friday. On tue, jun 20, 2017 at 3:48 pm, norfolk asea traders wrote: Promo code - "y4trm23890" from manish mehta Dear mr. Rajesh mehta/mr. Abhishek, We are attaching herewith pod receipt of first flight courier c/note no. E991b1722148 dt.05.06.2017 through first flight courier which will be delivered on 09.06.2017. We request you to kindly consider voucher for option no.2 at the earliest as you don’t have the time for option no.1 as per voucher. Tracking details - # e991b1722148 Delivered Delivered on:[protected]:00:00 Signed by: company seal & sign Shipment progress Open Location date local time status Noida [protected] 11:12 out for delivery Noida [protected] 05:18 despatched to branch for delivery from noida hub Noida [protected] 03:54 arrived at noida hub Kolkatta [protected] 20:26 dispatched from caa r n m road Kolkatta [protected] 20:10 booked at caa r n m road Manish mehta 120, ashutosh mukherjee road 3rd floor Kolkata 700 025 West bengal Mobile:[protected]/[protected] e-mail:[protected]@vsnl.com e-mail:[protected]@gmail.com e-mail:[protected]@rediffmail.com We hope that above is as per your expectations, however, in case of further clarifications, feel free to contact us. We assure you our best co-operations at all times. Awaiting your early and positive reply, we remain. Thanking you, Manish mehta Authorised distributor Housings and bearing accessories and housings ~ Norfolk asea traders 10, canning street, 3rd floor Kolkata 700 001, india tel:-+[protected]/22308098 reliance:-+[protected] fax:-+[protected]; Mobile:[protected]/[protected] e-mail:[protected]@vsnl.com e-mail:[protected]@gmail.com e-mail:[protected]@rediffmail.com ~ From: norfolk asea traders [mailto:[protected]@vsnl.com] Sent: 06 june 2017 17:31 To: 'yatri 4 travel' Cc: 'yatri 4 travel' Subject: re: bank receipt - booking form - registration process!! Promo code - "y4trm23890" from (Manish mehta) Promo code - "y4trm23890" from manish mehta Dear mr. Rajesh mehta/mr. Abhishek, We are attaching herewith courier c/note no. E991b1722148 dt.05.06.2017 through first flight courier which will be delivered on 07.06.2017. We request you to kindly consider voucher for option no.2 at the earliest as you don’t have the time for option no.1 as per voucher. Manish mehta 120, ashutosh mukherjee road 3rd floor Kolkata 700 025 West bengal Mobile:[protected]/[protected] e-mail:[protected]@vsnl.com e-mail:[protected]@gmail.com e-mail:[protected]@rediffmail.com From: yatri 4 travel [mailto:[protected]@yatri4travel.com] Sent: 06 june 2017 11:43 To: norfolk asea traders Cc: yatri 4 travel Subject: re: bank receipt - booking form - registration process!! Promo code - "y4trm23890" from (Manish mehta) Dear mr. Manish mehta, Thank you for writing to us. We would like to inform you that we haven't received your booking form yet, on receiving of that hard copy form we will share you the availability email containing the list of hotel available for your preferred dates. You need to choose any one hotel from the availability mail to get your hotel booked from our booking team. Note: you are requested to send your booking form dully filled before 21 days in advance from the date of travel & please provide two different destinations not the resorts / resort name. You will be contacted by an authorized consultant from yatri 4 travel for processing the booking request within 3 days of receiving the filled voucher by us. We value your association with yatri 4 travel and thank you for your patronage & co-operation. For any further query or assistance, please feel free to write us on [protected]@yatri4travel.com We would request you to kindly mention this subject: online support with your payment id whenever you e-mail us for the quicker response. Please note our customer care number is[protected] Warm regards as always, — Nikita rai Customer care team Yatri 4 travel Phone: +[protected] Email: [protected]@yatri4travel.com Customer service hours: 10.30 am to 5:30 pm, monday to friday. On mon, jun 5, 2017 at 6:15 pm, norfolk asea traders wrote: Promo code - "y4trm23890" from manish mehta Dear mr. Rajesh mehta/mr. Abhishek, We are attaching herewith bank receipt of hdfc bank on 21.09.2016 for rs.17998/- per couple for 6 nts and 7 days. And we are attaching herewith voucher booking from for your ready reference. We are sending booking voucher form along with signed driving license along with your confirmation voucher through first flight courier on 05.06.2017. Option no.1 Pune :-dt.08.07.2017 chk-in and chk-out dt.10.07.2017 for 2n/3days – royal orchid golden suites – one executive suite for 2 persons Option no.2 Kolkata :-dt.05.08.2017 chk-in and chk-out dt.07.08.2017 for 2n/3days – the hhi kolkata or kenilworth hotel kolkata – one deluxe/super dlx. Room for 2 persons. Kindly send the confirmation by return e-mail and send hard copy to the following address. Manish mehta 120, asutosh mukherjee road 3rd floor Kolkata 700 025 West bengal We hope that above is as per your expectations, however, in case of further clarifications, feel free to contact us. We assure you our best co-operations at all times. Awaiting your early and positive reply, we remain. Thanking you, Manish mehta 120, asutosh mukherjee road 3rd floor Kolkata 700 025 West bengal Mobile:[protected]/[protected] e-mail:[protected]@vsnl.com e-mail:[protected]@gmail.com e-mail:[protected]@rediffmail.com ~ Was this information helpful? | |||
Jul 23, 2017 Complaint marked as Resolved Yatri 4 Travel customer support has been notified about the posted complaint. Verified Support Jun 22, 2017 Yatri 4 Travel Customer Care's response Dear Mr. Mehta, We have come across to your online complaint!! Please accept our sincere apologies for the inconvenience caused to you. We have cross checked with all our correspondence and we did not find any written confirmation from our end that we are providing you bookings in any specified hotels. Please be informed that we work on promotional availability & No bookings are entertained during the High peak seasons and black out period (Dec 20th to Jan 7th). Now we need you to choose any one from the hotels mentioned in the availability mail so we can process further and generate the confirmation voucher at the earliest, Otherwise the availability will keep changing. The bookings of the hotels/Resorts which are in list and other collaborated properties is strictly subject to availability. Please note that TnC mentioned in the booklet are applicable. Please refer to the same and abide. We value your association with Yatri 4 Travel and thank you for your patronage & co-operation. For any further query or assistance, please feel free to write us on [protected]@yatri4travel.com We would request you to kindly mention this subject: ONLINE SUPPORT WITH PAYMENT ID whenever you e-mail us for the quicker response. Please note our new customer care number is:[protected] Note: Consumer escalations and disputes, if any, shall be subject to the laws of India and jurisdiction of Gautam Budh Nagar Courts only. Warm Regards As Always, [protected]------ Vinay Sagar Online Esclation Team Yatri 4 Travel Phone: +[protected] Email: [protected]@yatri4travel.com Customer Support hours: 10.30 AM to 5:30 PM, Monday to Friday. | |||
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