YLG India Complaints & Reviews

I received a voucher of 6k which i lost because someone stole my purse. I called btm ylg salon and they said they will email marketing department. It's been 2weeks they keep saying they are waiting. Its not been used yet and it's a piece of paper they gave me as a voucher. I do have the bill, which i showed them. And also u guys know that it's not been used because you send me a message to use the service. 2weeks been wasted. Either give...

Had the worst experience at ylg sahakarnagar bangalore branch, after waxing my arms i have developed severe rashes and skin peeling and excoriation, and the team did not respond properly when i went to them!! Really disappointing, i will be telling all my frns n aquintances about this bad experience and will be urging them never to visit ylg!!! Its really a shame...

I visited ylg road no. 36 jubilee hills (Hyd) salon on jan 17 and had a bad experience.
The stylist didn't understand my requirement properly and cut my hair differently from what i asked. Also, he cut it in an irregular shape without perfection, where one side is longer than the other, and he didn't remove extra hair which is looking odd. Despite i explained him and showed him a picture he was unable to do it well, and was further...

I went to their outlet at star mall, marathahalli. One executive was assigned for threading. She was really harsh on skin. She completed my threading and after that my skim was bruised and all red. I complained at the reception. They didn't utter a single word to my complaint. So i had to pay and leave. I posted in my instagram. No response. I called them. They cut my call. Pathetic. Also, neither they accepted that it's their mistake or...

On nov 22, i had a hair cut done in ylg which is located at ylg salon / ylg star extra mall, star extra mall, 1st floor, gulmohar enclave road, junction, kundalahalli, marathahalli, bengaluru, karnataka 560037. I had very bad experience with my hair cut there.. I have very long hair which reaches beyond the hip. I asked for hair cut there, then they have assigned one lady to do that for me.. I asked her which hair cut suits me whether feather...

I have been going to ylg hsr 27th main salon for quite some time now.
When i called the branch to get my card's expiry date they said no card is linked to my mobile number (And i have only had 1 mobile number for years now).

I later found out that my card expired on 16th sept 2019 with an amount of rs.9851/-.

What is the solution for this? You can't just say that you lose close to 10, 000 because your...

I visited mantri ylg for haircut i took haircut service i told and showed pic of haircut which i want to executive she did want she want within 25 minutes she finished hair wash and hair cut that time itself told her hair cut not proper but she convinced me somehow after oneday i went again and told her she is not ready to accept again she said something really she spoiled my long hair and now i am not able to carry this haircut kindly do...

I had booked a service at star extra mall by calling this no ‭[protected]‬. I had asked for bear trim, haircut and my wife had asked for waxing and clean up. When i reached and enquired about the service the gentleman sitting seems to manager of store as a receptionist very arrogantly denied for beard trimming. I agree that service is not there however there is a way to say it. He seemed uninterested and look very involved with his staff...

I have visited today to ylg salon hsr sector 6 branch such an horrible service they have provided, after complaining to the store manager this how we provide the service if you not happy we can’t help

Being regular customer of ylg other branch i was shocked the behaviour or response

I wasted almost 4635 plus time, which is anyways not going to comeback, pls you have any rights do take some action against them,...

Hi,

I bought their membership card. Today i visited them with my mother, eager to use my membership. The staff were very polite, did their services well. While paying i was told that my membership card was invalid. I politely asked if there was anything that could be done while billing our 2k worth of services because i had 4k in my membership card. The cashier said that she would ask the manager, very politely.
br...

This is a complaint about ylg in gandhinagar adyar. Apart from very mediocre service and below average service staff, they have a manager with a horrible attitude and rude behaviour.
We all have been going there since they opened and not once have they ever demanded an appointment for threading, i mean no parlour in the city does!
The first time my mom went he overcharged her and they had an argument, until she proved herself...

The manager amit at the park square mall outlet is rude and he prohibits the beauticians from providing optimal service. This is the first time i am having such a bad experience coming to a ylg outlet. I am not going to use this outlet anymore due to the manager's behaviour. He kept saying this will cost extra and that will cost extra for anything i asked and told me i can go to the other store if i like their service better....

I had taken an appointment with sadashivnagar branch for 6 pm.
On entering the salon find the entire parlour dirty with tissues and hair all on the floor.
The girl with whom i had my servising to be doen busy attending to another client and asks me to wait for 15.
When i use the wash room i finf bins spilling over and no body to bother cleaning it
The wax which i normally use the gold /platinum are out of stock...

I am extremely disappointed with your services. Me and my daughter have been visiting ylg adyar for the last 5 months, in january 2019 the staff forced us (Convinced us) to get a membership card for which i paid rs.[protected] was given as a benefits) but at that time they never informed that the packages offered in your menu card will not be offered on the membership card holders. So that means we pay you money in advance to become members...

I got a voucher for 500 rs after taking service at salon, the voucher had to be used within 1 month. As per voucher, it can be used in salon and at home services. When i called for appointment at salon, they said it can not be used at salon but only at at home services.
For at home services, beautician said min transaction value to be 1000 rs without gst. To which i said there, no such thing is mentioned on the voucher. The rude customer...

First of all most of times the cheaper waxes are said to be not available. I have a membership card with the value of 75000 wherein u pay 35000 and the rest is added but a lot of tax is being charged on this card where in u in fact get only 35000 or bit more apart from the gimmick u guys do u hire such unprofessional salon professionals they always trying to sell something to u and more over doing an absolute bad job of what they are supposed...

I took make up service from worst make up ever dey used low quality products i was looking terrible it was just so worst and dey charged me so much for the worst... I never expected this kind of service... I wasted my time and money both on the.. Dey don’t had any essential make up products like eyeliner, kajol lipstick and eyebrow pencil it was completely terrible i literally want dem to give my money back it was seriously hilarious and...

Very poor service and I had taken appointment but the concerned person was missing and the management didn't inform me and the attenders will be having their own client preferences and they will be busy with them and there will be in-house services in that they will be busy giving free services I felt like did I paid paper or money they're treating me like that now I am regretting of taking the club membership...

Hello,

I have a beauty secrets card from ylg (Cmh road, indiranagar), which was sold to me by the center manger mr. Dalwin. I was told the card is like a pre-paid card, which i would load money onto and then can be used to pay for my services at ylg. I loaded the card and was informed that there is a validity associated with it. This is the only time the validity was mentioned.

I was given the card and used...

In ylg the customers are always pressurized to pick up the beauty secret card with a validity period for certain amount.

I had opted to pay for the card and use ylg service and i was then informed about the time period for the card but there was no update on the date of expiry. There is no mention of the expiry date on the card, not is there a reminder alert or phone call that we receive. During my last visit, i was told that...