Zee TV Complaints & Reviews

I paid rs.56 for zee marathi family pack last week and on 5 april, 20019 of rs.46 which is for one month but i am getting the message that myconnection will be deactivated today night. I maid the complaint to tatasky on 6th april, my complaint number is 1ekot180. Till date i could not got any positive reply. This indilcates that tatasky is not bother about the facility provided by zee family pack loading. L hope you will take a neccessary action against tatasky.
With regards,
Shirodkar ketan
[protected]

E

Please telecast tenalirama serial again... Please zeetamil please... I just started crying 😭😭😭😭😭😭when zee tamil stopped telecasting my favourite serial tenalirama... Tenali rama serial is very interesting, suburb. 💙 please please zee tamil please continue telecasting tenalirama serial...in our family all are seeing that serial only including children... That much favourite it is.. 😭😭😭😭😭😭please zeetamil kind request! To you, please telecast tenalirama serial again 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭

I had by mistake selected to subscribe @euro 4.99 per month at asia tv limited and the first installment was debited through my credit card on 4/4/19. Since i have made this selection by mistake, i request you to stop further deduction from my credit card and discontinue my subscription. I shall select an indian subscription in indian rupees after discontinuation of the present subscription. Order id: z518-19/00792535, payment: adyenzee5europe

I have paid the subscription amount on 29th March via iTunes payment however despite complaints sent via app about 10 times no response/resolution. Request for help in this regards. Below screenshot for reference.
When approached iTunes they shared the invoice that payment was made to app already and it's zee5 to update the details and start subscription

Subscried zee5 a year pack... Amount is deducted from my account... But the subscription plan shows no active plans... Pls see to it what can be done to activate or refund of the same. Else just let us know that you are not refunding nor activating the subscription so that i can delete this app forever and think i have lost the money.

Pg
Kolkata

Sir,
My name is dattaprasad. My d2h customer i. D no is[protected]. Mobile no [protected] i can't see zee channel last 2 months from d2h connection. I tried to call customer care number many times but no reply from another side. So i request you to consider my problem and get the necessary action and solve my problem as early as possible as they are taking money from me to view channels. Thanking you

I am trying to pay for zee5 one year subscription (Hindi pack) through paytm but it is failed. Again I tried but again it was fail but my money is deducted from my credit car ( payment option- credit card).After few minutes I received a message that my Tamil pack is activated.Now I don't want Tamil pack, hence I request to return my money which is deducted twice, so that I can go for one year Hindi pack.

Dear Sir/Madam,

I have punched the THOMSON TV from Flipkart, within one month the tv was not working. I ask Flipkart on this issue, they said contact directly to company. After so many mail and request it take 3-4 months to replace tv from Thomson company.

After receiving new Thomson tv, I asked them for installation, they said installation person in this area is not available. Then I took local person to install the tv. When we open the new tv, we saw the tv was fully damaged.

When I tell this problem to THOMSON company they said this is your problem, you broken the tv.

This type of online fraud are doing these companies.

It is default to consumer, against whom to complain. No one to hear us.

I hope your channel help us.

Thanking you

Regards
Nilkanth
M.No.: [protected]

I took zee5 subscription on 3rd feb under 50% cash back through paytm by paying rs 999.
I claimed for cash back through paytm app, but the option they mentioned was 3 transaction. Company has specified the cash back is available under one transaction.
Repeated attempts with zee5 & paytm have failed & cashback not given do far.
Both these companies zee5 & paytm are cheating customers under one pretext or other.
They are not fulfilling the commitment of cash back offered.
Ashok kant

I subscribed for 12 month pack of zee5 through paytm successfully.

Message 1 from zee5 :

Kindly follow the below steps to watch zee5 on android tv:

Go to play-store on laptop/desktop with url https://play.google.com/store
Enter ‘zee5’ in the search
Zee5 app will be listed in the search result of play-store
Click on the ‘zee5’ app
Click on the ‘install’ button
In case if the user is not logged in, it will ask to login (If the user is already logged-in then skip this step)
User needs to login using the gmail id which is currently logged in to android tv
Clicking on ‘install’ button will check the device compatibility and list the devices which are registered with the currently logged gmail id
Select the ‘android tv’ device from the ‘choose your device’ drop down and click install (Refer screenshot)
Clicking on ‘install’ after selecting ‘android tv’ will start downloading and installation of ‘zee5’ app in the android tv device.

If any other queries arise, please feel free to write back to us.

Thanks & regards,
Team zee5
On sun, 10 mar at 3:58 pm, 51krishj wrote:
Hi support,

User's message : i have today subscrbed for premium annual plan. How do i watch on my samsung smart tv? In my tv zee5 app is not intalled.
User's name : guest
User's email : [protected]@gmail.com
User's mobile :
User's region : tn
User's country : in
User's city : chennai
User's agent : dalvik/2.1.0 (Linux; u; android 8.0.0; sm-a910f build/r16nw)
Version : 14.19.17

283249:740869

My reply :

E v krishnaswamy
Sun, 10 mar, 16:33 (4 days ago)
To zee5-support

I tried as per the procdure outlined by you.
The tv screen says app is installed.
Also under "choose a device" it says no eligible devices for app install.
I also scrolled down and and tried to click on "uses the device's location".
But no success.
Please advise

My reminder:

E v krishnaswamy
10 mar 2019, 17:44 (4 days ago)
To zee5-support

I am awaiting yr response for my query sent at 1633 hrs today.
Pl expedite advice.
Is it possible to download zee5 in my samsung 50" smart tv or not.
Thanks & regards

My next reminder

E v krishnaswamy
10 mar 2019, 19:34 (4 days ago)
To zee5-support

Tkt no : 283249

I sent 2 replies on the abv in the last 3 hrs or so.
To see if my problem gets resolved i tried uninstalling the app from my mobile and reinstalled thro the browser of my 6 series 50 inch samsung smart tv.
The app got installed on the phone but not in tv.
Also i am unable to login my account in my mobile.
Pl understand that i have subscribed for the 12 mth period which is your ultimate plan.
Pl understand my problem and resolve forthwith.
My mob no is [protected] and
[protected].
Pl treat this as urgent
Thanks and regards

Next message from zee5 giving another tkt no :

Ticket received - tkt no : 283249 ticket no #284935
Inbox
X

Zee5-support via freshdesk.com
Tue, 12 mar, 11:06 (2 days ago)
To me

Dear 51krishj,

We would like to acknowledge that we have received your email and a ticket has been created with ticket no 284935.

Please share your zee5 login id and your contact number if not shared in the previous email. This will help us address your query faster.

A support representative will review your ticket and will send you a personal response (Usually within 24 hours).

Please use the ticket no 284935 for future correspondence.

Thank you for your patience.

Cheers

Team zee5

My immediate reply to them :

E v krishnaswamy
12 mar 2019, 11:24 (2 days ago)
To zee5-support

Ticket no #284935
My email id is [protected]@gmail.com
My contact nos are
A) [protected] and
B) [protected]
Pl advise
Rgds

My next reminder to zee5 :

E v krishnaswamy
07:21 (4 hours ago)
To zee5-support

Ticket no #284935
Will my query as per abv tkt no be answered or not?
The abv is the second tkt no for the same query.
Thanks & regards

There is absolutely no reply from zee5

Pl advise.
Or else, should i cancel my subscription?

Please intervene and help

My e-mail : [protected]@gmail.com

Am unable to watch any episode of aur pyaar ho gaya which was telecasted on zee tv in 2014 at any app even not on zee 5. Please help me out how can i watch that show. This show was started on 6 january 2014 and i want to see this show but this show is not on hotstar voot and on his tv as well please help me out or suggest me how can i see all the episodes of this show.

I have paid an amount of 599 for the annual subscription to zee5. The money has been paid through paytm and accordingly it has been deducted from my account. A successful transaction message has also been received through paytm end. Yet the payment doesn't reflect in zee5 app and accordingly my subscription to zee5 doesn't show.
I have raised complaint in the app as well but there was no response.

Hi,

My mobile number ([protected]) has been updated in zee ganga channel for updates, because of that i am getting thousands of calls daily and i am not able to use my mobile, which is from march 2nd 2019.

Please help...

If anything is there please call me in [protected] above mentioned number is in flight mood.

—
Regards
Agnel

Sir,
My name is Mulani.Baba and i am staying in pune at charoli (Bk) tal- haveli Dist - Pune. My cell No is [protected] and my D2H Customer I.D No is 90952667. i can't see ZEE Channal last 2 months from D2H cannection. I tried to call Customer care number many times but no reply from other side. so i request you to consider my problem and get necessary action and solve my problem
as early as possible. Thanking you

Yaaradi nee mohini searial is very worst so stupid show... Swetha villain ku muthuarasan hero yedhuku marriage..? Swetha villain panra thappu avaluku punishment illaiya... Swetha yepo punishment kidaikum? Swetha villain and muthuarasan hero ku marriage pannuvangala... Unoda story stupid ah iruku... Muthuarasan hero ku venila heroine ku than marriage panikanum
Swetha panra thappu ku lam yepo maattuva
Unoda story change pannugha... Muthuarasan and venila than marriage pannikanum

End off the story muthuarasan ku venila vum onna irukanum

In most of the serials in this channel, there is frequent violence. Female lead characters and other characters are slapped and abused by other female and/or male characters like it's no big deal. This is very disturbing. Stop this as soon as possible. People who watch this will get misguided. It shows bad of our culture. Please show more positivity.

I have paid for the annual subscription to zee5. The money has been paid through paytm and accordingly it has been deducted from my account. A successful transaction message has also been received through paytm end. Yet the payment doesn't reflect in zee5 app and accordingly my subscription to zee5 doesn't show.
I have raised complaint in the app as well but there was no response.

Vc no [protected]
We had paid our subscription on 13th feb still our tv is not working and the screen shows last payments of 1506 but still switch off date 17th feb.

We have regularly contacted your customer service but they say there is some technical issue and we are seeing

Inspite of making payments we are unable to enjoy service and no proper reply comes from your side kindly resolve our issue

I have buyed a zee5 premium with 699 for a year after subscribing it is saying subscribe now again saying already i have subscribed and no quick response from ur customer care im wasting my premium please respond soon i want my premium back as soon quickly please solve it. How many days it will take to activate r it will work r not say me i[censored]hh not i don't trust zee5. Again i don't do subscribe again and i will stop near me who is going to buy zee5 premium and i will say they will not respond and they don't care about coustmers i will say. Of[censored]hh really care coustmers please solve it soon

I have buyed a zee5 subscription after subscription it was saying again subscribe please resolve as soon how many days it will took my premium is. Uhh didn't care about the customers and their money i want my premium back as soon. It saying logged in but asking again premium ur customer care is not responding please respond soon as soon i want my premium back quickly without delay please check this soon. If we wana trust please solve i[censored]hh not solve let mines 1yr premium will waste from next year i will not do again if anyone is trying to do zee5 subscription i will say not to do them its a waste app they don't take complaints n they don't solve and they don't value the money they don't care about the customers i[censored]hh don't want a loos of loosing customers solve soon quickly