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Zefo Complaints & Reviews

www.gozefo.com

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Updated: Dec 26, 2023

Complaints 150

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8

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142

Bad 😕 It seems that Zefo has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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I have ordered wardrobe 2weeks ago. No update

zefo-installation and delivery and no installation, horrible experience

Installation not completed + Horrible customer service

not refunding money

Most useful reviews

Order ID is 341435

Not able to buy products from the site

Folding dining table

Fully damaged goods delivered

Sofa delivery not scheduled for weeks

Installation not completed + Horrible customer service

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faulty product delivered and customer care not responding for resolving or returning

Zefo reviews & complaints page 6

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Address: BANGALORE, Kurukshetra, Haryana, 136118

Website: www.gozefo.com

I had purchased an led from "zefo". At the time of buying they made an invoice with my personal name, but i wanted to purchase this for my hotel, so i wanted the billing details with my company name and my gst details on it so i asked them to change the invoice with my company name and they promised me that after delivery and paying the full payment they will create the final billing with my company name and gst details. But after paying...

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Address: Sarjapura Hobli, Anekel taluk, 560099

Hi,

I have been asking for service since 11 Aug, where I produced the warranty letter(issued for 1 year) which is valid till 4 Sep, 2019.Initially they didn't accept it stating warranty is till 6 months.[Means they were not accepting the warranty issued by their own company].Adding to that they dont have common sense to go through mail trail before replying, they were still saying warranty has expired.Also they were asking...

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Address: 560027

I took Electrolux Washing Machine from GoZefo on 12th Aug which was gently used as per product details. First, water was not going into spinner and continuously going inside the machine and coming out from bottom. So, I filed a complaint that this is the issue and it's been hardly a week and am using it for first time. They said that sir, we will send technician and he will fix it rather than saying anything for replacement or return. Their...

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Address: Bangalore, Karnataka

Website: www.gozefo.com

Writing in interest of your awareness about where your buy your kitchen / household appliances:

Zefo / gozefo is a bangalore based startup focusing in to selling unboxed as well as used furniture and appliances. They sell factory seconds, which are new goods with minor defects at low prices as well as decently and well used good. They claim that their process involves a complete inspection and ensure quality standards before...

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Address: 695003

Website: www.gozefo.com

I purchased a Samsung led television 40 inch from them April 9th 2019.now on may 3rd the whole display led backlight have failed and I am not able to view content l.i contacted them many times and they assured help finally their service vendor contacted me and said he cant repair Samsung television since he doesn't have the expertise.They are completely playing fool after sending me a faulty TV.i am stuck with a faulty tv.please do the needful...

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Address: Zero effort technologies private limited,191 A,Shed 3 bommasandra Bangalore, 560099

Website: www.gozefo.com

I am writing this complain about gozefo aur zefo company due to customer harassment mental harassment. This is a fraud company. We have ordered a fridge from there which was delivered in a pathetic condition when we have ask them to replace it with other product they took more than two weeks to replace the item with the same old pathetic item. Replaced item was still pathetic and therefore we don't want any more replacement for that therefore...

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Address: 562110

Purchased a queen size bed from zefo few months back and the product was delivered to me within few days, the quality was not that good but i was okay with it but few days back the ply of my bed broke. Contacted the zefo customer care multiple times but still nobody has arrived to provide help even though the product is under warranty, they keep on making excuses. Really fed up of their service, just imagine you dont have a bed to sleep on...

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I sold my queen bed to zefo and first inspection was scheduled on 26th march but it didn't happen and later inspection was done on 28th march.
Later pickup was scheduled on 30th march and i clearly informed zefo team that i am vacating the house and the pickup needs to be completed positively on 30th as otherwise i will not have any other option to sell the bed and will lose the amount and i was assured by zefo team that it will happen...

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Address: 560037

Booked brand new sofa on holi day offer from zefo online furniture. Order i'd : 272708. But delivered used product with many damages around and dusty cloth. Very bad experience from zefo.

How can before break the trust of customers even after paying hefty amount as a prebooking.

Lot of time and interest is wasted. I want to raise a serious complaint and treat this as cheating case....

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Address: SECOND FLOOR, HOUSE NO-327, POCKET-9, SECTOR-21, ROHINI, New Delhi, Delhi, 110086

I have bought a mi led tv 32 inches vide zefo order no 268933 booked in the name of (Manju bala mann)- my wife, but they have delivered mi lcd tv, which is seriously a breach of trust and cheating by the zefo. I want this to be changed according to my original order and please get them behind bars for cheating customers and they should compensate me for all their wrongdoings as this has tortured me mentally.

There contact details...

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Address: 1st sector Hsr layout, 560034

Website: Gozefo.com/ zefo

I bought a google pixel phone from gozefo for 29000/- i'm april 2018 and just in nine months it stopped working... I've been writing to them. And even tried calling them but they never respond
Please don't buy anything from gozefo it's a waste of money.
It's better you spend little more money and buy products from store or other e com but never go for gozefo i[censored] value your money....

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Address: Thane, Maharashtra, 421302

Website: www.gozefo.com.

From : c kannan
27/28, saradha nagar
Virugambakkam
Chennai -92 land mark : near radha krishna temple &
Near gopal iyer house
Pin – 600 092
Mob : [protected]
Email : [protected]@gmail.com
To : zero effort technologies pvt ltd
Zero experience centre (Bommasandra)
191a, shed b, bommasandra,
Near d mart, bangalore – 560 099
Karnataka state

Request...

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Address: 560017

These are the looters of today. You won't find any good product here. Every product i have purchased from here has been a bad deal. The last product i bought was an unboxed sofa. I had doubts in mind about its durability initially but i tried the product thinking their guaranteed buyback is there, but they rejected it on the clause that the product should in the same condition as delivered. It had damages from side and i was ready to pay...

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Address: New Delhi, Delhi

I purchase 5 product from zefo and now realize that it's my biggest mistake I ever done

One washing machine not working, motor issue
One Refrigerator mark as damage and not delivered even after advance payment
One TV even not delivered after 8 days
Two king size bad installation not proper.

I m continues in follow up with the guys of zefo and requested from to deliver my product...

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Website: www.gozefo.com

Hi

Facts of the case:

1. On 28th of april 2018, i had sold my product to gozefo and they have credited that money to my zefowallet instead of transferring to bank account. Also a mail was sent by them on the very same dat to me stating that the money is credited and can be used for placing orders in future. No validity period o[censored]sing the amount is mentioned in the email.

2. On 28th of april 2018,...

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Address: Bangalore, Karnataka

Website: www.gozefo.com

I have purchased tv from gozefo and within 3 months it started giving problems. Zefo service team took the delivery and told me that motherboard is damaged and they have replaced it. They never mentioned whether they have replaced it with original product or duplicate. After three months again my tv started giving me problems and again they took the delivery. This time also they took the tv but not disclosing what went wrong. Its been already...

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Address: Mumbai City, Maharashtra, 400059

Website: www.gozefo.com/mumbai?ref=ad&utm_source=google&utm_medium=cpc&utm_campaign=Mumbai_Zefo_B

Hello Sir,

This online company Zefo sell old used product, i pirchased several products from them out of which i returned one product, delivery boy told me will refund amount in your zefo wallat and it is completed.

After few months company has exipired my 3050 rs from my wallat, where nothing mentioned that this amount valid for 6months only....

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Address: Bangalore, Karnataka

Website: Gozefo.com

My name is sreenija sreenivas. I have purchased a queen sized bed with warranty and buybackguarantee in chennai. When i called for buybackguarantee, the company has informed that they were sorry as they stopped services in chennai due to some marketing problem they are facing in chennai which is not my problem. Atleast they should be answerable to the people who bought before they stopped it....

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Address: Bangalore, Karnataka, 560037

Website: Gozefo

My self p. Kondareddy, order number:203857, we purchased a tv saniyo 32 inches i complainted regarding picture buffering the technician came and checked but the problem was not solved again i completed they said they will pick up the repair and send u black the customer care guy has said but they are not coming for pickup the tv i called so many times they are our team will come for pickup but they are not coming....

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Address: Mumbai City, Maharashtra, 400070

Website: wwwmgozefomcom

I have purchased 43" TCL Smart Tv from gozefo (ord ID 191767), was facing some display related issue so I initiated replacement as I have purchased 1 year extended warranty and I booked another TV from them as a replacement, before bringing new TV 1 technitian came to check and said it is our fault u book new TV will replace this, zefo people (Ismail) came with new TV (ord ID 236558) they did installation, packed old 1 and took it to their...

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