Zotezo.com — Product not delivered. Order ID[protected] | |||||
I made an order from Zotezo on 20.11.2016. My order no[protected]. While making the order "Columbus Boy's Sneaker Canvas Casual Shoes", it was expected that I would receive my shoes withing 6-7 days, as they say on their site. But you see what happened with me. Today it is 07.12.2016 (17 days). Still I am waiting for the delivery. I have called the Customer Care Team, and they said to take this on priority basis. WTH. Again I have to call. It is the way of your services. If I don't receive my shoes within this week, I will lodge a complaint against you. In the first order you provided the quality product that is why I am made this second order. I am really pissed because of you. Was this information helpful? | |||||
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Zotezo.com customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
I got a call from your company delivery department. They informed me that my shoes are ready for shipment. I would also like to inform that I have also updated/checked my address and telephone number. Please note that I have also given one additional mobile no., if one number is not working (due to signal problem), please contact me on the other telephone no. I have also conveyed this issue with your delivery department. Please make sure that I should receive my shoes within this week.
Dear Mr. Dhiraj
Thanks for your msg. We would like to inform that you shipment has been sent at your updated address with updated contact details. We would like to bring to your notice that we won't be able to deliver your package within this week. Today is Saturday and tomorrow it is Sunday. You package would be delivered to you withing next 1-3 working days. Thanks for having patience. In case if you have any question please reply on the Tickets with us.
Thanking you
Zotezo Customer Care
Live Better!
Thanks for your msg. We would like to inform that you shipment has been sent at your updated address with updated contact details. We would like to bring to your notice that we won't be able to deliver your package within this week. Today is Saturday and tomorrow it is Sunday. You package would be delivered to you withing next 1-3 working days. Thanks for having patience. In case if you have any question please reply on the Tickets with us.
Thanking you
Zotezo Customer Care
Live Better!
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Thank you for making an order with us. As informed you, your ID has been noted. The delivery order shows that they could not reach you and the shipment has been returned to our warehouse. We have your shipment and we will be re-sending you the order at the earliest. You are requested to updated your billing address in your Zotezo account profile.
Regards
Zotezo Customer Care
Live Better!