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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 1934

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K
KilaniPrapoorna
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Unsucessful transaction for RS 103

Address:Bangalore, Karnataka

Hi I have done recharge for RS 103 on May 23 with incorrect number and When I called customer care executive, they confirmed, transaction is not successful and I will get the amount transfer to my bank with in 72 hrs. But after a week when i checked my bank statement transaction is not done so I called Airtel executive they say transaction is done and ICICI bank confirms transaction not done. Please advise at the earliest. Email...
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S
suresh chikurumilli
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I wish to close my Postpaid connection

Address:Gurgaon, Haryana

Dear Airtel, This is suresh . i am using postpaid connection in Delhi NCR -Grgaon. Due to my job re allocation now i am in abu dhabi soi could not use that number. Here i am raedy to pay the outstanding bill. Please guide me how to do in online. My mobile number is : [protected]...
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V
visweswer
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel Prepaid - change of ownership of SIM card

Address:Chennai, Tamil Nadu

I was using airtel prepaid for more than 8 years, and it was in my father name . When i wished to change to my name belonging to same address, there where many conditions from airtel : 1) Have to convert to postpaid, with min of 299 plan. 2) Minimal 3months of postpaid service is must. 3) After applying, 15days will be deactivate & Process take from the date of applying Solution: Went to Vodofone stores, explained the issue. They...
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S
Subramanyam V.G
from Mumbai, Maharashtra
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Airtel postpaid connection not activated

Address:Bangalore, Karnataka

Applied for a new Airtel connection through Touchpoint services, Airtel agent.Submited all the documents.Aire agent visited my house twice for collecting the doccuments & for verification.When I approached Airtel for activation of my services for the New No. [protected] they told me that my address is not correct. If my address is wrong I do not understand how they could able to visit my house twice for document collection as well...
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R
rajeevck
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading information

Address:Bangalore, Karnataka

See the Misleading Information ( intentional ) From Airtel Customer Service Also Escalation email !!!


I have received a mail from :nodal.[protected]@in.airtel.com

Content and at the End also Says:


Level 1: Customer Care: [protected]@in.airtel.com and 121/198, working Hours - 24/7.
Level 2: Nodal Team: nodal.[protected]@in.airtel.comand[protected], working hours: 9:30 to 6:30, Monday...
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N
nikhil93_t
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about fixed line services

Address:Hyderabad, Andhra Pradesh

i have taken a fixed line connection for 3 months n paid a sum of 1900/- on the day of registration itself... for the airtel executive named ALI ([protected], [protected]).. But i dont know why i got bill of rs 806/- for the first month. how can i get a bill if i had paid for 3 months in advance. When i made a complaint for 198, they are saying that the complaint is forwarded for higher authorities and you will get a call very soon... there...
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praju15
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

retrieve of my msgs

Address:Chennai, Tamil Nadu

Sir, i have been using this network for quite a long time..i have lost my mobile recently along with all my msgs have been lost.. my business dealings are done by msgs.. pls help me to retrieve my old msgs ..i am willing to pay any charges..[protected] is the no from which i used to get my order msgs ...pls help me to get back my msgs...my mobile no is [protected]... J.MITHRA VINDA [protected] 55, 27TH CROSS STREET BESANT...
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P
pk987
from New Delhi, Delhi
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Prepaid Number Disconnection

Address:New Delhi, Delhi

My prepaid mobile number is [protected]. On[protected] my phone stated showing "SIM Card not Inserted" error, I checked this SIM with another phone but same message was there. On[protected] I contacted Airtel Relationship Center and told those guys about my problem. They told me that your SIM is blocked and this number is out of stock. You can retain the same number only in Postpaid Connection. Then I submitted all the required documents...
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Angel Bajaj
from Bengaluru, Karnataka
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Wrong high Consuption of MB and ignorance of customer care

Address:Bangalore, Karnataka

Dear Sir/Mam, Myself Dheeraj Sethi(Ms.) Customer of airtel for past 3.5 years. Always use 3G data. I have bought new number [protected] almost 3 months before and on this also always used only 3G. Problem started when my all the MB got over on 27th may night. I did not realize the problem and made online recharge or 255 got 1024 MB on 28th is used Internet for just around 1 hour and next use was made at 2 am on 29th may. i found within...
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Angel Bajaj
from Bengaluru, Karnataka
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Hight Data Consumption.Now customer care response to problem

Address:Bangalore, Karnataka

Dear Sir/Mam, Myself Dheeraj Sethi(Ms.) Customer of airtel for past 3.5 years.Always use 3G data.I have bought new number [protected] almost 3 months before.and on this also always used only 3G. Problem started when my all the MB got over on 27th may night.I did not realise the problem and made online recharge or 255 got 1024 MB.on 28th is used Internet for just around 1 hour and next use was made at 2 am on 29th may. i found within...
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R
rksirigiri
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Increased the rental plan without taking customer Approval and no additional service which I should get with increased rental plan

Address:Hyderabad, Andhra Pradesh

Hi, My Customer ID: [protected] MY Complaint No: 37885368 In the month of March, Airtel increased my rental plan 160+ to 185/- I am not aware about the rental revision. Your customer care support team told me they send an SMS. 1. My First question to Airtel: If any financial implication, Always Airtel should take a confirmation from the customer about the revision of rental, if customer agrees then you should activate otherwise it...
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B
bbguha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepais data cum voice recharge

Address:Dibrugarh, Assam

27-May-2014 I took my data cum voice SIM having mobile no [protected] along with a dongle only about 45 days ago. I understand as I took this there was a scheme for Rs 102/- for 300 MB data usage with validity 30 days. Accordingly on 26-May-2014, I topped up Rs 102/- through ICICI bank online recharge facility. I got a msg indicating Talk time Rs 1.00, PF Rs 89.78 ST Rs 11.22 Current bal Rs 0.00 Validity 14-Jun-14. None matched with...
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K
Kabir Bhakka
from Mumbai, Maharashtra
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Balance deduction without prior notice.

Address:Thane, Maharashtra

Hi, Recently I made up my mind to switch over my mobile service provider from Bharti Airtel to some other, after using it for more than 10 years. I already have my 2G Internet plan active on my mobile. On 8th of May 2014, I renew my 2G plan of 625MB for 25days with recharge of Rs.125 On 12th of May 2014, I left for Himachal. On 22nd of May 2014, I returned from Himachal, at around 10pm in Tarapur. On 23rd of May 2014, my Airtel balance...
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M
mohan kumar2
from Pipalkoti, Uttarakhand
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Airtel Cheating Customers by activating internet package from backend

Address:Bangalore, Karnataka

I have been using the airtel mobile service since few years, It really not acceptable from one of the leading provider like airtel to cheat customers by charging extra without knowing customer or asking customers I have been charged for mobile Internet fee for few months without my request.Many times I called up to customer care & appellate but no use, I want my money back ASAP...
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D
Devendra Raje
from Noida, Uttar Pradesh
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Fraud Transaction From Your SBI CREDIT CARD towards airtel money

Address:Hyderabad, Andhra Pradesh

Hi, My Name is Vilas Rao Kulkarni i am from hyderabad. My SBI credit card was used for fraud transaction of Rs.5000. the transaction id is 031885 please stop this transaction.and in the online statement of bank its showing airtel bill desk from delhi. The call i got from two numbers are as follows : [protected] [protected] and as i have searched for the address in the internet with the help of truecaller application it gives me the...
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Address:Mumbai City, Maharashtra

Airtel is just pathetic, its absolute , a customer care executive is the face of the company, they represent the company and as per the training they should be patient and polite to the customers, I actually Pity Airtel that they have hired such ridiculous people in their company.its a absolute shame. i agree there was a delay in paying bill due to some sad demise in home. but your executive was so inhuman and cruel. I am warning you to write...
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V
Vatsaldnaik
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHEATED BY AIRTEL DTH

Address:Surat, Gujarat

I HAVE ALREADY LAUNCHED A COMPLAINT TO YOU REGARDING AIRTEL DTH. I HAVE PAID RS.4990 FOR 2 YEARS WHICH INCLUDES 124 CHANNELS PACK NAMED SPORTS VALUE PACK. NOW AFTER MY COMPLAINT, AIRTEL DTH REFUSED TO GIVE ME 124 CHANNEL PACK AND THEY RECHARGED MY ACCOUNT WITH A TOP UP FOR ONLY 3 MONTHS INSTEAD OF 24 MONTHS. KINLDY DO JUSTICE BY PROVIDING THE SERVICE FOR WHICH I HAVE PAID RS.4990....
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hbmajjaiah
from Brahmapur, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction failed but amount deducted from bank

Address:Bangalore, Karnataka

I did online recharge for prepaid airtel Internet .After the payment made mobile did not recharge but amount deducted from bank.here is the detail of transaction which I made and kindly look into it. On-line Recharge Receipt Thank you. Please quote this receipt no. for any queries in future related to this transaction. Transaction Details Receipt No [protected] Mobile Number [protected] Transaction Type Recharge Transaction Reference Number 582802...
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sonukalra123
from Durg, Chhattisgarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Speed

Address:Indore, Madhya Pradesh

Hello Airtel Team, Our number is [protected] Our airtel speed is very slow from 2 month. Engineer visit our office at 4 times but they were unable to resolve this issue. Name of Engineer is Kushal Bhawsar and contact number is [protected]. Please consult from this person and please provide the necessary waiver of 2 month our plan is 2mbps but we receive only 512 kbps. We are going to cosumer forum because we are so much...
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suchitar.thakur
from Pune, Maharashtra
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30 rs has been deducted fro 9561922337

Address:Pune, Maharashtra

30 re has been deducted from my no. [protected] and when i called customer care they told me that i have downloaded from one link .however never downloaded any such thing. this is realy shamefull that airtel now deducting balance giving fake reasons. this is not happening first time with me..but this time the reason is new.Might be now they airtel is aware that if they will deduct balance for activating service, they have to refund it. so...
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