Airtel Complaints & Reviews

I stay at Kurla (Mumbai), pin-400070 and an existing customer of airtel dth service having customer ID as [protected]. I got a call yesterday (29.06.2010) from airtel's sales office (no.[protected] with regard to the DTH- HD service request I had enquired by filling out my details as instructed on their website (airtel.in). As per the call instructions i completed the transaction of Rs. 2350/- for ugradation of my existing dth to...

Date: 30.06.2010.
To,
The Customer Care
Airtel
Kolkata.

REF: MY MOBILE NUMBER [protected].
RE: Temporary Disconnection of Service.

Dear Sir,

Today Morning I found that my Mobile was displaying a MESSAGE that “SIM NOT VALID”. I called up the Customer Care Service and they informed me that my line was Temporarily Discontinued on account of Non Payment of Dues...

Dear Sir/Madam,

My father has a airtel prepaid connection ([protected]) which has a validity for an year for every recharge top-up recharge he does. Since he was out of town for about 3 months, airtel suddenly deactivated his service. When reached the customer care, no one was really helpful regarding this issue. At the same time customer support executives (reference no: [protected]) whom I spoke to was not helpful, nor she...

Name : Gaurav
Telephone/Broadband plan name : Surf 749 (256 kbps daytime speed & 1MBPS during night) from 10 pm
E-mail : [protected]@yahoo.co.uk

I logged a complaint ( regarding slow speed of internet during night time perticularly on 18th -06-2010 i was told the by the CCE on the floor that the problem will get resolved within next 48 hrs . Engineer named Lokender visited my place the next day did something...

I got a call from Airtel representative from[protected] on 28th of June 2010. He introduced himself as Adnan. He told me about Corporate plan wherein i could get benefits in call tariff, at a cost of Rs.500 (one time charge). They sent their representative to my office in Vashi, wherein i was asked to fill a form and deposit identity proof along with the amount. They gave me a copy of the form filled with the bill number. As for confirmation,...

hello sir,
I m rameshwar, my airtel no is [protected], my plain name is 'CAMPUS CARD' @0.10p/m calling, but my plain is automatic convert to 0.01p/s, when i m calling to customer care he was telling that your mobile was recharged with Rs.32 on 22.05.2010 but i m not recharge any type of such recharge & he was not allow to convert my old plain.
Could u please help me to get my old plain.
Thanks &...

Hi,



I am using Airtel from past 2+ years and I have got 3 connections including 1 post paid and 2 prepaid, Recreantly I migrated from Postpaid to prepaid for number [protected] and till today I have made nearly 10 + calls and all the customer care executives does not have any responsibility because on 22 nd of June my out going calls are barred by informing that you people have not received my documents but...

We are using the Airtel Digital TV from Dec'2009 and had sever issues with this from past few days. The TV has completly not working from 19th June'10, we had registed complaint on 19th June and we got info that it will be solved on the same day by 6.00 PM. But the issue is still not resolved even today(29th June'10)

Every day we are trying for the Customer Care, but seen no movement of the issue even an inch.br...

I had booked for an Airtel DTH connection on the 26th of June thru my mobile phone([protected]) and had made the payment thru IVR(CreditCard). Your CC associate , Mr Alok had promised installation in 48hrs, still I am waiting for a call/confirmation.scheduling of the Installation. And also I have called innumerable times your CC no's , but I am given some or other unbelievable replies like 'you have to book thru agent only',...

hello,
i'm getting a continious Sms and Missed call from this number[protected], please look it in to this issue its really iretating me and ask them to stop this kind activity.

Regards
Senthil...

Dear Sir,
I am currently in maharashtra and recharged with 40 Rs recharge coupon. However my simcard is actually from Kanpur. So I didnot get any talk value. I put a compliant in local airtel office they said nothing can be done. So I have come here.
Recharge Details:
Transcation ID: [protected]
Mobile Number: [protected]...

Hi,
I am Shivaprasad, I want to disconnect my chennai postpaid connection([protected]), as i have moved to bangalore, I'm in no longer use of the service.I ve sent mail to [protected]@airtelindia.in, but the mail request is getting cancelled.I dont no wat to do, the custumer center people or the relationship center people, say they dont have option to cancel the connection and instruct to drop a mail to [protected]@airtelindia.in , i have sent...

I have a airtel broadband connection which I wanted to keep in safe custody because I was moving out of my home for 2 months due to rennovation. To apply for the saem first I called customer care of airtel and they misguided me to an airtel office for the same. After reaching the airtel office I came to know that the procedure was to pay some safe custody amount at the main hub of airtel relationship centre. I did exactly what I was asked...

The female employees are very busy chatting among them, attending personal calls and composing sms, rather than responding to the customer. They are misguiding the customers by giving wrong informations. Please take necessary action immediately...

I had applied for a mobile connection from airtel, for which necessary document was provided & physical verification was also done, Because of some goo[censored]p from their side, they wanted to re-do physical verification which i refused. They have now refused to handover the documents collected from me as it is susceptible to be misused.

please suggest how to retrieve the document & they should be penalised for harrashmentNEVER...

Dear Sir,
I am Ajay Kumar Napit from Bhopal Having Connection Airtel Mobile([protected]) in bhopal as per mention above subject on the date of 27 jun2010 they deduct wrongly amount on my airtel account and now they are not giving me refund that amount 50rs.& 3rs. . they say that u have downloaded java games & charges taken. i didn't download any game. so please rectify this error as per as soon.
br...

Dear sir,
My whole village (village-Luhawad tehsil-Piplda distt - Kota Rajasthan) is an Airtel consumer bt we have network problem. Network problem is due to owner(farmer) of tower . In village we don't have sufficient light bt Thanks to Airtel so that it provide generator bt owner uses generator for his own purposes not for tower and we have network problem.
Sir...

My concerns:
1. I have received court notice form Mr. Parthasarthy Advocate on behalf of Airtel on[protected] stating that I have a due of Rs.1388, and they requested me to come for a compromisation discussion on[protected].
2. I called up on Mr.Parthasarathy’s office on[protected], and fixed up an appointment on[protected] for the compromisation discussion.
3. During my discussion I found the court notice was served...

Hi,

I asked for Airtel DigitalTV connection couple of months back. Airtel DigitalTV team put me on an IVR and asked to pay the full amount to take the DigitalTV request. I found the system secure enough, so i paid through their online IVR system using my credit card. My customer id is: [protected]

After few days, airtel engineer came home to install the dish. However, he dint find the Line Of Sight for installation....

Customer Id - [protected]

My nightmare with Airtel Digital TV seems to be unending. Finally when I got the digital TV re-installed on 24th June after continuous follow ups for 10 days I thot now atleast things wud be fine. But I was wrong, within 15 mins of re-installation the channels went off and I got the message "Please recharge your account to resume your service"
I had already paid for a pack for one...