Asus India Complaints & Reviews

Hi, I got Zenfone5 from flipkart on August 22 nd.October 11th the display is gone. i was in a call and was expecting a message.After disconnecting when i checked the display is shifted down.Before call it was ok.When i contacted nearby asus service centre(F1 solutions and services), they are suggesting full display change with a pay of 6k.They are saying display liquid has spread because of pressure.i have no idea what pressure can be...

I'm completely dissatisfied with the Kind of response that I'm receiving from "ASUS India" nor the dealer "Regenersis Service Center India" handling my product. I had given my Motherboard (which is under warranty) for service on 20th Sept 2014. It is more than 20 days now, I have escalated the issue till ASUS Customer Service Manager & ASUS Customer Loyalty however no one is ever bothered to call or give a status update on my issue. This...

Dear Sir, I am Purchase your Asus Zenfone 5 from Flipkart.com as on date 18.7.2014, whiten 2 months my mobile not working, I am requesting to Flipkart toexchange it but they told our replacement is only 30 days, you will go to Asus service centre, So I am going to Surat on 24.9.2014 hand over my mobile they told me that Part coming from company, whenever mobile is ready we will call you take 2 to 3 days. Details of Service Form RMA Number...

Hi Team, I have been facing problem with my zenfone 4 for past 25 days, I brought this mobile on Aug 5, 2014 . I was feeling good when i got this product, but after one month, I faced problems in display and automatic restart, then i went to Asus mobile service center, the worst part started from there, No proper response, worst customer service. Initial they blamed me for the problems and asked money for servicing my mobile, I was not...

i m purchasing zenfone 5 on 18 august which in deliver on 21 august ...hardly one month is going ..on 25 phone doesn't start up so i invert in asus service center in ahmedabad...which is near ..(REGENERSIS...NAVRANGPURA) AFTER its start up its ok when i check its ruining on 1 gb ram. i complain it service center . But they could not say any thing only say ask costumer car i say ok.. when i called costumer care they say go to service center...

I had applied for warranty service extension for 2 years and paid INR 4400/-. Had completed all the formalities long ago on 18 august last month, still no proper reply from them, they are just postponing it, saying the delay is from ASUS company side. If this is the service you provide to your customers then how on earth do you expect your brand to have a good name in INDIA. Might be you people haven't heard the saying that " When one feels...

Dear Sir, I Purchased a ASUS LCD Monitor on 15/11/2011. Model No. PA238Q. The display stopped working on 24/08/2014. The complaint was lodged on ASUS toll free number whose complaint no. is A[protected] dt. 26/08/2014. After 2-3 days a call came from ASUS India telling me to take the monitor to F1 Info Solutions and Service, 1/3A Yudhister Marg, Opposite Yojna Bhawan, Jaipur for repair there is no service center in Kota. On 03/09/2014...

Dear Sir, as per above cited subject, I just let you know that my motherboard G-41 was in no display mode. i used your service center utility on 5 August 2014. there were i found after 1 month they gave me H-61 in replacement. that board was not similar with my configuration of G-41. again i gave to replace and they gave me G-41 board after 10 days. that mother board was old & in very poor condition and that also have same problem...

Pranam. Dear, Sir I have bought new laptop from company of Asus. now laptop's motherboard fail in only 7 month. we complaint in asus online toll free no. my laptop collect asus service for repair. but not repair yet. today complete 1 month and 15 days.but no any message for repair / replace. i visited service centre in Nehru Place but we have not satisfied answer. Please help sir Regards, SunilKumar Patel...

I had purchased a note book Asus X551CA- SX014H 15.6 Inch Laptop with bag from Amazon.com Order Id[protected] Invoice No KA-BLR[protected]on 02 Aug 2014. When the product was received at my es at mumbai it had defects the touch pad not working and the battery was dead and not charging. The Laptop was bought for my daughter at Modi University of Science and tecnology Laxmangarh which is appox140 Kms from Jaipur. The laptop was...

Hi I have purchased Asus 200ma 400d laptop before 2 days back having problem to install windows operating system approach you customer care 4 times but not get proper response and disconnect my call twice. this is my first experience with asus and dispointed by yourside. Hiral soni...

Do not ever buy ASUS products.If it happens to be defective like one I had, you can never get it repaired or replaced. Mine was a new ASUS google nexus 7 tablet which had Motherboard issue after only using once. This tells the quality and what is more horrible is the apathy of ASUS. Their defiance amazed me when I asked them to check the quality of the product. They served a quotation which as good as buying a new one. I swear not to...

I went to buy an ASUS Zenfone from ASUS's exclusive store. The person there was not willing to sell the phone. He was too lazy to do anything. When I asked him if he had Zenfone 5 he replied he has both 16GB as well as 8GB. So I asked for an 8GB variant and he gave that to me. Then, when I asked for a 16GB variant, the helper was telling me that he has and he'll go and get one. When I asked the manager of the shop, he said he does not have...

I have bought zenfone5 from local dealer (Chennai mobiles, Coimbatore) on August 8th . The product which i received had defective camera . So i have got Doa certificate from service center on 12 Aug. But i am waiting for past 15 days, my dealer says that there is no stock available. I have spent 13500 Rs and there is no proper response from asus. I have been following this item on daily basis through call centre, but they also say the...

My Nexus 7 is under a repair warranty till December this year. I have lost count of how many times I have complained about this product and also my long metro journeys to nehru place from Dwarka, the latest being about a week ago. My tablet got dead for the 5th time and the customer care is doing nothing about it. I have been to three of their service centres. The last one was Regeneris technology in Nehru Place. They just fix the problem...

LAPTOP was purchased on 03/08/2014 through Amazon.in. Laptop screen is showing one straight vertical line in the center from top to bottom, it appears that it is a manufacturing defect . Please arrange to get it rectified earlier . A K Sharma E mail [protected]@gmail.com Mob [protected]...

NAMASTE..

REF- Complaint number A[protected]. (This number was given to me by Asus customer care today).

Few days ago, I have arrived at Coonoor India with a problem in my tablet: it would not charge, so the battery remained empty and the tablet would not turn on.
This tab was purchased through AMAZON.COM on August 29th, and shipped to me from the U.S.
I have brought it to one repair shop, and was...

Hi all, I got Zen Asus 5 on[protected]. Product was fine till[protected]. on[protected] phone didn't power on. Took it service center in Chennai digi com. They say that mother board is gone order for spares and waiting for it . Its more than a week still I haven't got phone back I get a constant reply no spares . I even spoke to Asus customer care even that is worst part they are saying spares will be shipped only by[protected]. This really...

My laptop hasn't been repaired for a month now. And nowhere it could be found why! Everything is fine and one day, and the display suddenly goes off. And the laptop never boots again! People have bought this laptop at my referral! Dell and other companies have pick up sercice frolm my college, bits pilani. Asus - you can't even think of calling them!...

I have an Asus Notebook having model no. and serial no. K55VJ SX120D and CANC0CV[protected] respectively. My problem started with a battery issue. I called at[protected] and when I told the person who received my call about the issue he gave me a traditional solution which was just to restart and to move into the new updated version of win 8.1 or win 8. Well I did the same thing and wow, the problem remains. So I called at the number again...