Asus India Complaints & Reviews

i have purchased a new laptop ! 1 week before, it is asus x550c. only after 2 days it is creating problems. it is getting restated automatically. we contacted our retailer... he checked and returned back, said its done, now it is alright. but again this nonsense laptop creating trouble to me. the same problem, it gets restarted now my retailer says go to service centre. what would i do, it is creating problem in a week only. afterwards...

I submitted my nexus 7 tab to repair the screen. For the quotation they took 2 weeks and asked me to pay Rs 25, 000 for the same. The cost of the tab itself is Rs 8990, then how can the repair be 3 times more than the tablet? Right now it has been a week and I haven't heard a single word from them nor have I got a new quotation and it has been almost a month now. Challan no. 29 Date of product submission 23.12.2013...

i bought my lap(asus k55vm-sx0686d) this month, as i was busy with exams i dint check high graphic support, but now when installed high end games, its not working, i tried installing drivers many times but still not working, and i upgraded all the drivers, but still not working, please help me how to solve this problem. please contact me i[censored] can help me. my no is [protected]...

To,

Consumer Complaint Team,

Subject:Complaint of asus eee pc notebok and warrenty issuse not been solved

Dear Team,




my name : aditya sharma
address : house no. 138 sector 44-A chandigrah pin code : 160047 .I purchased asus eee pc notebook recently in[protected] in dehradoon. for approx 10-11 month is works fine and i haven't find any issue...

Sir, I have purchased Asus Motherboard Model No. P7H55-GMLX with Sl. No. B6M0AB176601 from Xpert Technologies, Nashik. I have asked for additional slots equiped motherboard so that I can have graphic card or additional memory card later on. Now, in this asus board additional graphic card is not detected when aditional graphic card is fixed, service man has sent this card for repair which is under warrenty period through Cashay Technologies...

Dear Asus Team, This is really very disappointing for kind of after sales service i am getting from your customer service.I bought E pc from ASUS in the month of feb 2013 and submitted to ASUS service center for repair related issue on 26/08/2013 but the service response is quite pathetic. The person from service centre told me that they don't know how much time it will take to deliver my laptop in a running condition also gave me...

I've purchased the Asus S46CM on 31-Dec-2013 from Singapore. Now I am in Bangalore, India.

05-May-13: My system failed booting & the case ID#8626009 was assigned to it. Soon keys started poping out from the key board & the case ID for keyboard issue: 8659565. This issue never got resolved!!

13-Jul-13: My hard disk failed & submitted it to Justfix, Residency Road, Bangalore, a vendor for Asus,...

I have bought a Asus laptop GX-51-3d (serial no. A7N0AS[protected] in late october 2011, since the the i 've bought it i have never used it properly it just freezes every time because of some issue, i have subbmited the laptop here in Rashi Peripherals Pvt.Ltd. Chennai, atleast 5 times, the first time the replaced the grphics card after 2 months and said it will do great, but not, the next time the replaced the hard drive again took atleast...

Hi All,

I am owning ASUS laptop and in between motherboard was not working of that laptop. We filled complaint against that after 15 days we receive our laptop. Again some sound was coming from laptop again it took 5 days to solve the issue.

After resolving previous problem they are generating new issues in laptop. Now my laptop screen is not working properly and when I am saying to replace that they are not...

sir ,
i am customer of asus . i face problem of display in my laptop so i visit rashi service center amravati but this service center has not support me and solve the problem and my laptop warranty end after 2 days so please take strict action on this service center this is my request to you . i will send this this service center complaint to all over .

your customer...

Sir I am P.N.Upadhyay bought a laptop ASUS LAPTOP K 50C of your company 4 years ago and its warranty period is over. Now, the keyboard of my laptop is not working and I went to the dealer of your company at Tinsukia,Assam but the dealer is not responding me. As a well wisher and a customer of your company I am sending this request to you to take strict action against the dealer to smoothly functioning of your business.
If you kindly...

I own an Asus O!play mini. I bought it 14 months ago, and the warranty was for 12 months. My remote stopped working recently and the Asus service center (Rashi peripherals) refused any servicing option for that product since the warranty period was over !! They said the only option was to buy a NEW complete media player set (~ Rs 4000). I said I can pay for the remote repairing, but that was also not possible as per ASUS policy.
I...

I am the person who has booked the ASUS fonepad for Business Presentations to UK clients on 10th MAY.
But my biggest mistake is I booked it first time through CROMA Retail Online and NOT through FLipkart.

I have booked the tablet on 2nd MAY and I started to doubt about the delivery.The customer care executives are not available for information.
The online purchase system in faulty.I could not see the status till...

it is a fraud ......... the named Bharath cheating the students who are looking for job..he is taking money for providing experience certificate ,which has no use at all . He provide me exp letter and said i will send u to AOL company. i paid him. i used to ask him ,when will be the interview ? he said hr PRASANTH AGARWAL is busy , next week will be interview .after 1 month i came to AOL company and came to know that There is no such person...

Dear Sir,

I bought a vivobook F201E on the 3rd of April 2013. Within the first week I started facing a problem with the touchpad. It would abruptly stop scrolling. I called up the dealer who I had bought it from and they said that they would send me a technician to fix the problem. This did not happen so therefore I started looking for help online and came across your helpline no which I called on the 13th of April. I registered...

I had bought laptop of ASUS company from SUNRAY SYSTEM AND TECHNOLOGIES< HARIDWAR. RANIPUR MORE (Uttrakhand) for Rs. 28000/-on the 10 of March 2013 . I was given the assurance that in case of any problems they will take care. Within a fortnight the laptop started malfunctioning. M/s Sunray system and technologies was informed but they said to call up the toll free number of the Asus computers. I have been calling up at[protected]...

I recently bought Nexus 7 wifi+3g ! Within 3-4 days it's speakers got distorted ! They are crackling even if i am playing any sound in 50% volume !...

I have ASUS U46E laptop bought in US (BEST BUY). Last few months I have laptop hinge issue due to which the display panel (wassel) has gone bad. I had registered a complaint and the service people registered it and ordered for part from ASUS. Since the laptop was out of warranty it was informed I have to pay for it, which is fair.
Later after a month, Asus comes back to inform that the part for this laptop is not available so nothing...

i brought me 171 asus pad in november 2012. it was giving me problems from day one as it is not compatible with laptops except windows 7. It went blank on 10th march 2013. it is surprising as the pad was not even six months old. and even today i have not got it back after repairs as the mother board is not available in india. I am at loss to work with out it and have to manage somehow with an ordinary phone waiting for the repairs to happen...

Hi Sir/Madam,

I have sending all the traiing mail that I have sent to ASUS mangement but still they will provided me the manufacturing defective piece .

I had spent near about Rs 45000/- ON ASUS defective ultrabook and now they are deny to replace my whole unit .

Please go through my all email(s) and see how much problem that I am facing since 6 march reagarding my issue n concern and still not...