Asus India Complaints & Reviews

I have purchase laptop of asus last month (Dec 2011). But now i have found problem in my charger or adapter. Please send someone who take care of this or arrange call for me from your tech person who can visit to my place for the same.

Name:- Ravikant Vishwakarma
Mobile No. :- [protected]
Model No. X53U
Serial No. BANOCJ[protected]
X53U-SX067D
CHECK No. 2607...

Dear Sir/Madam,

This is to inform you that I baught a ASUS laptop before three months ago. Now I am facing some serious problem while handle the laptop. On 31.12.2011 I faund the display problem of the Laptop. I had submitted the laptop AT SERVICE CENTRE on that day to resolve the problem. After handed over the laptop at Guwahati servicing centre I regularly visited the service centre to receive the laptop. but finally I got...

Sir,
Asus company has replaced my defective mother board (Model: P5LPL-AMP/PS, Sl.No. A7MOAD497237) under guarantee with new mother board (Model: P5G41T-MLX3, Sl. No.B7MOBX165876) vide local service center challan No: 0545 dated[protected] but new mother board does not have DDR2 slot, LPT port, IED port, two PCI slots (new one have only one slot). I have complained about it many times to customer care telephonically as well...

Rashi Peripherals Pvt Ltd, is the worst distributer in India, who never care for service, my experience as a consumer for past twelve years, Rashi peripherals as never accepted a faulty product at a first visit, when you give to them, they will ask you to come other day or they will take the faulty product and give you back in the same condition without even touching the product, saying it is working fine. You have to go back to them say...

I have been facing a no video problem with my M3N78-EM and this is my conversation with ASUS after 2 replacements and 2 repairs:

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Dear Mr. Dhal,

Thank you for contacting ASUS and providing your feedback. I do apologize for your inconvenience. In the meantime what I can do for you is to repair the unit at my location, normal turnaround time will be within 10 business days,...

Dear Sir,

I purchased in US your motherboard two years back for my work and educational needs. I did bring it to Sri Lanka for my usage. It was recently noticed that the motherboard was experiencing power problem in the motherboard. I am not in position to ON the computer. I cannot afford to spend a very high amount once again to buy another motherboard from US or is it available in the Sri Lankan local market for a replacement....

Just after 3 and a half months of buying a brand new mobo it started malfunctioning. I was watching a movie when my system froz. I was going back to hostel (my pc is at home.) that day. So presently I just shut down my pc by directly power off. After week when tried to start up the pc it didn't response. Didn't even enter the BIOS. Nothing at all. Only both the RAM and CPU LEDs were lit.

I took it the service center....

Sir
I bought an assembled computer including ASUS-MOTHERBOARD-P5KPL-AM/PS from SHARPLOGIC SALES AND MARKETING COMPANY PVT.LTD,THRISSUR on 31-Jul-2010. I found that my USB port was not detecting and used the service of SHARPLOGIC for detecting the real problem. They said the complaint was with motherboard and took the same for repair on 13-Aug-2011. It was guaranteed that they will return the same within three weeks. It was said that...

i am partha paul.. i have purchased a motherboard in the month of june. (10th june 2011)
in the month of july i faced an issue regarding LAN. i placed the motherboard in the service centre on 8th july... the delivered the motherboard after 15 days.. but when i placed it in my machine i did not see any changes regarding problems.. again i placed the motherboard in the service centre on 30th july.. and they returned the board on 8th...

Dear Sir,

I wish to raise my voice against the defected product (mother board M4A785TD-V-EVO) offered by ASUS. According to the company, it is one of the world’s most trusted brands for computer hardware and due to this region I believed on company and purchased a mother board on 17.03.2010 (A1MOAD546556) from SMC International, G-10&11, Magdoot Building, Nehru Palace, New Delhi-110010. But I am highly disappointed because...

COMPLAINT FOR ASUS MOTHER BOARD CO. INDIA

Sir,
I had bought a ASUS MOTHER BOARD G31 on 27th Oct.2010 from computer gallery Firozabad. I got 3 yrs. Warranty on MOTHER BOARD by the company.

It was not working properly so I sent the MOTHER BOARD to the service center (RAKHI PERIPHERALS, LUCKNOW) on 26/06/2011 through Fzd dealer.

After a week they sent a new MOTHER BOARD but it is G41...

I bought an ASUS M10 mobile phone on 22/08/2010. Since then it has been given for servicing for 5 times at Croma Belapur since it was purchased from there. but till date the problem has not been solved .I still continued to have problems with this phone (hanging, keyboard problems, network access problems, GPS problems, sound problem, it did not connect with the computer, ring problem). Croma center said they would replace it but nothing...

Hi,

I have purchased a ASUS Mother Board M2N-MX SE PLUS with AMD X2 6000+ 125W CPU. At the time of purchase (sep 2008) in asus web site itself it was said that these two are compatible. But from the first day of my purchase i have been experiencing a problem where Processor goes to 100% for even small tasks(like playing videos, games, even web browsing). That time i didn't know the cause of the problem and i tried all...

Two year back i hv bought an ASUS MB(P5N73 AM) because Rashi is distributing the ASUS and dealer assure me that i will not face any difficulty in Warranty. But now my mother board is not working and from past two months i hv received 4 FAULTY REPAIRED MB which do not works more than one hour. I hv checked all my components all are working with other boards. Right now i m using a Standby board which is the proof of proper working of other...

Dear Sir,

I bought an Asus Mobile, Model P565 in Rs 14999/-on 7th May 2010.

This mobile went hanged up after a few days of purchase. Further later the mobile charging did not happen and the charging port became loose. when the mobile is sent to service centre despite the cell is under warranty period, they are classifying this as a internal damage case.

Asus is saying that the damage is internal...

I purchsed a asus motherboard with other accesories from a shop 'stuti technologies jajpur road on 14th april 2010.In august it was observed that the monitor was getting off and cpu,dvd players are running in august 2010.It was sent to the shop.I had no problem upto 5th october 2010 . On 6th Oct monitor turned off and the desktop could not be started .The computer was sent to STUTI and they sent the motherboard to prachi computer Bhubaneshwar...

I bought Asus M2 Crosshair 2 years Ago. It was working like charm. But recently its BIOS got some errror.
I send it to HYPERTECH SYSTEMS, KOLLAM[protected] where I bought it. After 2 days , They send it to RASHI PERIPHERALS, TRIVANDRUM. After a Month They said , It was in RASHI PERIPHERALS, ERNAKULAM. After a few weeks, I rang to Trivandrum Service Centr 2 weeks ago, They said they are going to send it to MUMBAI. And i have to wait...

i buyed a laptop ASUS F80S and i am continuously facing problem with my laptop.
my laptop's adapter turned faulty within 3 months.my laptop was in service center for about two weeks.
just after 2 or 3 months dvd-writer turned faulty. again my laptop was in service center for about two weeks.
After that both my laptop and adapter turned faulty. the problem was found in the motherboard's charging point which was...

I have an ASUS Laptop which is malfuncting. ASUS provide customer service for repairing through their service provider M/S Neotenic Informatics Pvt. Ltd (Kolkta).

They have no skilled and well qualified technician to handle sophisticated quipment like ASUS laptop at Kolkata office. They only pass time and harass the customer without any fruitful result. Ultimately the customers return home and scrap their laptop. I am now...

I had bought the above netbook on december 19, 2009 and I have had two problems in these 8 months. If this is the quality of your netbook in 1st year of warranty per;iod, I shudder to think how much problem will come after 1year and how much you'll charge me for this inferior product to run effectively.

First problem was of charging component and now there is keboard problem. In regards to the keyboard problem, on 23rd...