Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
Complaints 15954
Resolved
6087
Unresolved
9867
Quick Links
Statistics
Share
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Bharat Sanchar Nigam [BSNL]
Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 385

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
remo23
from Mumbai, Maharashtra
Report
Copy

Mobile no. is out of network

Address:Pune, Maharashtra

My mobile no. is [protected]. this no is dead from 28/07/2014 upto 29/07/2014. today this no also dead i launched this complaint third times. previously bsnl customer care officer says that this kind of problem will not appers in future but this problem arriess again and again please solve this problem....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Chandigarh, Punjab

I have charged my BSNL mobile no. [protected] from HDFC credit card.Cash is deducted but mobile is not charged.Message comes Reason: Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries.
Reason: Sorry! We are unable to process your transaction. Please contact us at [protected]@billdesk.com for any queries....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nipun Bamakhata Talukdar
from Muluppilagadu, Kerala
Report
Copy

money deducted but recharge unsuccessful

I tried to recharged my mobile online today and Rs. 110 was deducted from my bank account. But Recharge was not done. I have this experience 3 times this month and I have lost around 300 Rs. to BSNL. Now how do I recover the money from BSNL. Calling BSNL customer service is 100% useless as they never going to take the call and you will be wasting half an hour of your time hoping some one will take the call....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Alwar, Rajasthan

I am from rajasthan and, I had recharged Rs.- 1011 to my BSNL MOBILE NO [protected] through SBI NET BANKING and I get no confirmation massage that my account has been recharged, my balance cut off from my account but my account does not recharged .
I would be glad if takes some action..

Transaction reference id : TXE[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sivsree
from Korampallam, Tamil Nadu
Report
Copy

bsnl hungama

Address:Kanyakumari, Tamil Nadu

my telephone no is[protected], my account no is [protected].please deactivate bsnl hungama service.please debit the amount rs.347(june 2014 bill) in the next bill (july 2014 bill) otherwise i can disconnect the bb connection&land line connection...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Swapnanil
from Kolkata, West Bengal
Report
Copy

Cheating

Address:Barpeta, Assam

Actually Yesterday I mentioned a complaint regarding recharge of bsnl where amount debited from my bank account but balance not credited after payment. Today, I got a call from BSNL +91 [protected] who asked me for my debit card no, account no and finally OTP password . he told me that my debited money will be credited to my account through debit card, I disconnect the call when he asked for OTP . Please make customer complaint confidential...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swapnanil
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Balance not credited after the amount got debited from my bank account

Address:Barpeta, Assam

Actually Today I tried to recharge my Assam BSNL (GSM) Mobile through Net Banking of State Bank Of India . It was successful transaction and the amount I tried to recharge got debited from my account, But did not get the talktime . The Transaction ID is IGX3774364 for Rs. 135 on 27/07/2015 at 05:59:35 PM for mobile no +91 [protected] . And I havn't got any respond from custome care .Please resolve it as soon as possible. Thank you ....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dr MPR Vithal
from Bengaluru, Karnataka
Report
Copy

Lost Mobile while driving - reg

Address:Bangalore, Karnataka

This is to inform you that I lost my BSNL connected mobile ([protected]) bangalore at 11 am, today 27 th July 2014 Please deactivate the sim with immediate affect. Dr m Panduranga vithal 423/17, 22 Main, 16 Cross, shamanna Garden, J P nagar V phase bangalore 560078 Thanking you,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anu28
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extremely poor services and attitude towards complaints

Address:Bhopal, Madhya Pradesh

The services offered by BSNL are pathetic. Internet connection and land-line connections are off for months and when a complaint is lodged, after 15 days or so they change its status to 'Closed' without even checking the problem. And when we call about this, they ask us to lodge a new complaint which again is closed after 15 days. It's been months since they're following this practice. Sometimes they say - nobody was home on the day they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amitnamadas
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

connection dead for long time for bsnl land line but we are paid phone bill regularly

Sir I am amit kumar namadas I am citizen of India and my home town is mv 72, malkangiri, odisha764047, in our village only communication through is bsnl land line phone there is no mobile phone connection but bsnl company is not giving service is regularly when electricity is gone phone line also gone, now reny sezen electricty not available in this area also phone line. In our villager no communication with his relative who stay out said...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nitin
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not get any reply from [email protected]

Address:Bangalore, Karnataka

From: NITIN GUPTA <[protected]@gmail.com>
Date: Mon, Jul 21, 2014 at 3:08 PMSubject: Waiting for Broadband connection installationTo: [protected]@bsnl.co.in

Hi,
I have applied for the Bloadband connection on 13/06/2014 My Lead ID : KABAN[protected] I
am following up with the concerned person on daily basis and every time
i hear a same response "shortage of cable and before your...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
beena narendra
from Mumbai, Maharashtra
Report
Copy

non receipt of land line deposit landline 0251 2523873

I have submitted my landline phone on 19/03/02014.To officer incharge gol maiden ulhasnagar 421002.Depite my several visit i am unable to get my deposit back.On 24/03/02014 i meet mr c k patangra and was informed that still it will take time as papers are with pune circle.
Please do the needful...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pradeep Meena
from Delhi, Delhi
Report
Copy

Billed me even after I closed the service

Address:Panchkula, Haryana

Hello, I am Pradeep Meena and was residing in Panchkula for a month and half. I took BSNL broadband service there at that time. After a month I decided to shift back to Mumbai and submitted disconnection form to the BSNL office at sector 5 Panchkula. They made me fill a form for disconnection and told me it will be done. Few days back I received a bill of Rs. 2110. This is total surprise for me as I chose a plan of Rs. 1000 and they are...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
buntylonely
from Mumbai, Maharashtra
Report
Copy

an unexpected balance cut

Address:Bokaro, Jharkhand

hello sir i have a bsnl 35 recharge std night pack plan but it does not work on my number and i had complain that to bsnl customer care executive but they are not take any action about such cases so i just want to inform you is it possible for no better customer satisfaction on bsnl mobile service. My number is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
MD. GULZAR HUSSAIN CHOWDHURY
Report
Copy

Unnecessary harassment to my DND registered mobile number

I am using two bsnl cellular number, both are DND registered. One is [protected] registered for DND dated 21st July, 2012 and another one is [protected] registered for DND dated 18th July, 2012. Both aare TRAI confirmed DND registration. For last 15 to 20 days, I am receiving some concurrent telemarketing sms to both of my numbers from a index number (sender) named as " BV-ONMOBL. . Without my permission and knowledge, it has deducted my balance...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bishalaxmi
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tower problem

Address:Hooghly, West Bengal

Respected Sir, I sri Amal Chatterjee s/o of late Dulal Ch. Chatterjee of Vill-Basai, P.o- Kanaipur, P.s-Uttarpara, Dist- Hooghly under Uttarpara Telephone Exchange within Howrah Divission inform to you connection no-[protected] everyday after 5 P.M no incoming call and outgoing call not available the said cell no. Your BSNL TOWER WITHIN 300metter .Bill payment every month within due date but no service. So I am inform to you either your...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
Gajanan Ardhapurkar
from Ahmedabad, Gujarat
Report
Copy

I got new connection, but broadband will not start...

Respected Sir,
i got new connection from BSNL broadband Nanded, my phone connection started 4 days ago, but broadband connection not started, i have enquire there office, but all officer says i dont know about that, they are just said ask other officer, other says ask another, they suffering me from one to another, so kindly help me.


Gajanan Jatale
My no. is[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ayan Banerjee
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change of Plan without Intimation

Address:Kolkata, West Bengal

I am a subscriber of the BSNL 500C Plan. The plan provides a 2AM to 8AM Night Unlimited Usage. On 7th July, I received an email from BSNL stating that the free night unlimited has been withdrawn from 1st July. Since I had no information about this, I had already used 24 GB data till 6th July. This would amount to a bill of over 4000 Rs which BSNL says I have to pay without any fault from my side. This is day light robbery from BSNL. I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
J
Johny Paul
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Land line 0484-2617540 (Thuravoor Exchange, Angamaly) not working for 1 month

Dear Sir, My Land Line number[protected] of Thuravoor Exchange, Ernakulam is continuously not working for one month now. From June last week 2014 onwards it is not working. We complained to the BSNL authorities of Thuravoor Exchange many times by phone and even went there to complain verbally. Until today nothing is happened and my telephone remains dead. Please note that this same telephone number was not working for nearly 3 months...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shubhangi0
from Dumka, Jharkhand
Report
Copy

deactivation of hungama movies on demand

Address:Dhanbad, Jharkhand

my bsnl landline no.is[protected]. it is unnecessary for me i dont wanna use it ..rather nor i got any mail o[censored]sername or password .. i am unable to pay the amount of 400 per month.if it is not deactivated we are going to deactivate even the broadband internet services also.please reply to the number of my mobile [protected] after deactivating or else i will proceed LEGALLY.i want this bsnl hungama to be deactivated today itself i.e.,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy