Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Dear Sir/Madam,

I have recently bought a wireless modem from BSNL week ago.
the printed MRP on the box was Rs1600.00 and in the bill they have charged me Rs 1800.00.
I went to the BSNL office for clarification over excess charges been charged and claimed for refund, but the officials refused to do so and said these are BSNL own charges and do not bother MRP mentioned on the box.
I would like to lodge a...

I live in Indraprastha appartments Ratanlal nagar kanpur,near cti chauraha in front of the entrance gate of my appartment there is a building and on its roof are installed three giant mobile towers releasing unresistable radiations harmfull for the residents as this is a area of high intensity population.
Taking into consideration the cons of the radiations emitted i would first like to address this serious issue just because of some...

dear sir,
i am dipak sakhala from dawachwadi(tal-niphad, dist-nasik) i have a landline connection(& caller ID phone) but the caller id is not activated. my no is [protected] & [protected]. my email id is [protected]@gmail.com.
my request to you is that you please try to activate my caller id...

Sir,
My telephone No[protected] has been dead since last 20 days. Inspite of repeated request made by the undersigned, no fruitful action come out.

I have personally requested to exchange staff as well as staff at Jajpur telecom office to rectify the fault as the telephone line provided with Broad Band facility.

Still the line is dead. Request necessary action may please be initiated....

I have surrendered my bsnl landline[protected] stating that i am disconnecting due to my personal reasons vide letter dated 21.06.2012 at Balaji Nagar Extension. I was informed by the AE that my landline will be disconnected on the same day. To my dismay i have received a bill for Rs.680/- for this month I have not used my landline beyond 5 to 6 calls(local calls). my landline connection is yet to be disconnected.I want to lodge serious...

my land line phone no. [protected] is dead from 10/07/2012 so my broadband is also not working please repair it as soon as posible...

Sir, I recived a message from[protected] on my bsnl mobile number [protected]:thanks for subscribing video bar from handygo at 11/07/2012,06:55 pm for rs 30 valid till 10/08/2012.To unsubscribe send unsubvideobar to 55678.This videobar service got activated without my consent.
When I read this message I unsubscribed by sending message unsubvideobar to 55678 at 9:20pm on 11/07/2012.
I even got a message of confermation from bp-handgo...

Sir,
I have bsnl landline in my apartment[protected] at G-7, block D, inland everglade apartment, dasarahalli main road, hebbal - kempapura, bangalore. I have lodged a complaint through '198' regarding noisy phone. i can not hear properly the voice of the caller as lot of noise are received through the said line. I used to check the status of the said complaint through same 198 service. for about 4-5 days i was able...

Dear Sir,

I have BSNL broadband conection for 5-6 months, however despite paying all my dues ontime my internet connection is not running for last more than one month.

I tried following measures.

1. Lodged online complaints- No response and complaint status changed to resolved, without taking any action.
2. Tried on toll free no. [protected], but nobody is available to lift the call
3....

respected sir,
We are suffering without bill payment from last 3-4 month's,our cust ID no-[protected],a/c no is [protected],we having a BSNL office at golmaidan Ulahasnagar-3..meanwhile we are going there to ask about all this kind of mistakes than they refuse for handling any kind of complain, BSNL officer's replying us that; ager bill nahi aata hai to aap kud aajaya kero yaha per, bill to barna hi hai na phir...

Sir,
I Mrs. Aleyamma Abraham W/o Late Abraham Koshy , Residing at Pathanamthitta district Athikkayam Telephone exchange area.
Lat 15 years years I am a customer of this BSNL,. My Telephone Number is[protected], Last 2 years I am fedup with this connection. I am staying alone in my house. My childrens are living out of country. My telephone not working last two months and the same time my childrens calling from outside then...

Sir
I was residing in C-145, P-3, Greater Noida. I had taken a bsnl broadband of phone no.[protected] and an account number of [protected].
But after completing my education I had submitted all the bill and gave a disconnection application after which SDO had said that you will not recieve BSNL bill anymore. But at[protected] I had recieved a SMS from Bsnl that my account has been billed with rupees 815. So I...

sir,
I have taken new connection of bsnl landline by depositing 500rs on 22/6/2012,and got it installed on 28/6/2012.I have opted for bsnl brodband unlimited plan(of 625rs), my father has govt. job so we were told that the plan will cost us 500rs per month,we had submitted all legal documents that declares his govt. job.
On 10/7/2012 he got following message from bsnl"DEAR SUBHASHBHAI BRAHMBHATT,your bsnl account...

sir,
i m suffring from many types of service massages.there are lot of chalisa packs in this service which are automaticaly activate after every ten days on my no.that is { [protected]}, this is not a good service for costumers.After calling at ur c.care no.they suggest to activate DND srevice.but problem is this,after activating this service i will can't receive any type of other msg .so pls suggest me what should i do in...

Sir, plz unsubscribe bsnl/handygo fever wap service. Every week Rs 8 get cut. I am not using this service. My mobile no. is [protected]....

To
Honorable Telephone Regulatory Authority of India

Complaint
Today I have received a message, in my mobile no[protected] , which reads as follows -
Text of the message - " Rs. 15 Charged. Thank u for using Love Tips for Girls Service. Your service have been renewed.
Date & Time - 10/07/2012 & 15:54:16
Sender[protected]
Basic mob no - BSNL provided[protected]...

My BSNL mobile no is[protected].
I have been charged rupees 7 per week for Shayari SMS from 5959507 which i have never been activated .
I have lodge a complain for it to customer services on 11th June 2012 (Complain No:811VR[protected], the services never been stopped. Again i lodged a complain for it on 04th July 2012 (Complain No:g[protected].
The c.care has assured me this service would be deactivated .
br...

Dear Sir/madam

I am not able to unsubscribe from the bsnl mobile radio service. Can you please help me to unsubscribe from this service. I have been charged 25Rs/month for the last few months, I have never used this service. When I tried calling the number 1255530 to unsubscribe, I was never given the option for that .
This service was enabled for me when I got a usual IVR call and when I cancelled the call I got a...

I am living in RNS shanthi niwas , i am forced to use BSNL connection if i want intercom within the apartment.
My land line number 23743223, is dead since last one and a half month.
I have been complaining, but there is no response.
My complaint number [protected] , was registered on the 6th june.And was attended to on the 28th of june.
There after my land line was in working condition for 3 days . But my internet...

I am existing BSNL customer my number is[protected],

I am facing problem with the BSNL internet connection as it's getting disconnected frequently. The technical department doesn't know what the problem is because they don't want to know. No one is ready to resolve the problem. They sit in their office and say everything is fine and they close the call, every do i will raise the complaint and they will close...