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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Last updated Apr 30, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 472

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dr.anchitwapa
from keylong, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

over billing of 3g service

Address:Mandi, Himachal Pradesh

respected sir,
11205518. i use bsnl post paid ,mobile no [protected]. account no is 11205518. my problem is that i had subscribed for 3g network plan of rs 150 for 1gb 3g data plan. i use the govt plan no. this time i was issued a bill of rs. 3899.00 dated 7/7/2012.
my previous bills were around rs 500-700/month.
i was charged in excess of the 3g plan i used over the 1gb data.
sir, i was never notified that i...
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Y
ycbrbaby
from Kolkata, West Bengal
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3G SIM Inactive / not getting validity after recharge

Address:Indore, Madhya Pradesh

Hello Sir,

I got this message from My Mobile Number [protected] ( 3G SIM ) after dialing *123#

The account is inactive. Please refill your account before 28/07/2012. Your balance is Rs. 202.38.

I have recharge my mobile Rs.55/-, Rs.110/- Rs. 150/- but not getting any validity.

I try to recharge Rs.49/- Rs.36/- but my mobile did not get recharge with these amount.

Please...
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S
shivani upadhyay
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PUK code

Address:Hyderabad, Andhra Pradesh

My sim is blocked.kindly send me my PUK code as soon as possible.my sim number is[protected]...
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Sharma Amarjeet
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Excessive postpaid bill

Address:Mandi, Himachal Pradesh

I want to lodge a complaint against bsnl hp circle. BSNL provides a post paid mobile service to our organization in the name and style Project Tarang. My mobile no under that scheme was [protected] & my credit limit was 5000/. In the month of may and June I got surprise when I received a sms in which the latter informed me that my bill was outstanding of Rs. 62,000 ppr.The bsnl has neither made any sms when my bill reach near the credit...
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Address:Dakshina Kannada, Karnataka

From,
Radhakrishna Pai
“Sri Kathyayani”
Door No. 4 -16 /9,
Near Sri Mahalingeshwar Temple,
Surthakal,
Mangalore 575014
Sub: Irregular internet connectivity due to faulty telephone cable [protected]

I, the undersigned would like to inform you that, I am unable use the internet facility since 12th July .Further I had approached BSNL official in turn one of the officer had...
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biswanathroy6767
from Sambalpur, Odisha
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lock sim no immediately

Address:East Singhbhum, Jharkhand

Dear Sir,
please help in locking the sim no-[protected] issued in the name of my colleagues ( Saral Adhikari) wife-Arundati Adhikari, having residence at 14/11, Kedarnath building, Vijaya Heritage, Kadma immediately as the same which was in her Nokia X201 mobile handset ( IMEI no- [protected]) has been stolen from her son's bag which her son had kept by the side of the basketball court at JRD Tata stadium...
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T
triasheesh2112
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Amount dedication

Address:Uttar Pradesh

Dear Team,

I m Ashish Tripathi user of BSNL MOBILE I face a problem last 4 to 5 days and i m continuously lodging complain in customer care every executive give the same answer sir your service was unsubscribe after 4 hours bust he service was continuously run with my number. detail are mention below when i m lodge complain to customer care

1- Dear customer, Thank you for calling BSNL Wireless call centre, your...
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R
ranjitcrazy
from Bengaluru, Karnataka
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some value added get activated every time and money get deducted.

Address:Ranchi, Jharkhand

Hi My mother is using a BSNL number [protected] from last 6 years, she have less idea of mobile useag.From last few months more than Rs 500 had been deducted from her account. Every time she will recharge for RS 500,then some or other value added service will get activated in her number and charges will be deducted every week, value added services like Mobile TV, Mobiles Radio , jobs alert etc etc.. She never activate these services as she...
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A
akashombale
from Pune, Maharashtra
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not work properly

Address:Pune, Maharashtra

mera bsnl penta tablet ki operating system bar bar currupt ho rahi hai maine ye tablet kharid kar sirf ek hapta(07/07/2012) hua hai our maine ek hapte mai teen baar ise repair ke liye diya tha magar wahi problem aa raha hai...
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S
santhosh52
from Mumbai, Maharashtra
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unsolicited -MOBILE service on "WAP Bollywood "

Address:Dhenkanal, Odisha

Dear sir,
My prepaid Mobile No. [protected] has been unsolicitedly SUBCRIBED to "WAP Bollywood Subscription Pack " by a Service called BV-ONMOBL, since early June'2012 .
Evey 10 days a messkge comes saying " Subscriber , your WAP Bollywood Subscription Pack will be automatically renewed on .." and gets renewed after 3 days given , at a charges deducted @ Rs 10/10 days . Now I received same message saying...
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K
kalpanam
from Tellicherry, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted subscription

Address:Tamil Nadu

Dear sir/mam,I am using bsnl mobile service
i got a message from +[protected] that
"Rs.10 CHARGED THANK U FOR USING
SJOKE SERVICE.YOUR SERVICE HAVE BEEN
RENEWED" I never subscribed to this
service last month i got d msg from same
num that i subscribed to FLIRT SERVICE &
Rs.10 got deduced from my balance how
can i UNSUBSCRIBE to these services
please help me my mobile...
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S
sachin mitra
from Bengaluru, Karnataka
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my modem is not working well and stop after half hour

Address:Hisar, Haryana

sir,
my modem cannot connect to the server many times.i have connection ed of broadband about 2 week.i have complained in the bsnl office,beawar but they don't carry they are too careless.my land line no is [protected]. and broadband i.d. is mitra_sachin2yahoo.in .net always stop after an half hour .so please help me and solve my problem...
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pavinder222
from Gurgaon, Haryana
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complaint regarding person

Address:Gurgaon, Haryana

i am pavinder singh living in the gurgaon near medicity hospital i have a bsnl number[protected] one lady pooja ([protected]) from bsnl had call on my landliine number she said very 2 abuse word to my wife Anita and when i call on that number she said same abuse words to me also regarding payment of the bsnl bill plz register my complaint contact me on [protected]...
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A
abhisarena
from Kolkata, West Bengal
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delay in landline connection

Address:Kamrup Metropolitan, Assam

I applied for landline connection on 7th July 2012 and my phone has not yet been connected and when i visited my nearest sub-divisional office for inquiry, they told me that the lineman is on leave due to his marriage and the main line is also disconnected because of on going road construction in my area but there is no road construction work being carried out and moreover they said that they have no any replacement for the line man. Because...
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Sunil Ahlawat
from Hyderabad, Telangana
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top up of Rs 330 done through internet banking balance not received

Address:Jhajjar, Haryana

Hello,

Topup of Rs 330 done through internet banking,Amount deducted from account but balance not recieved.Please do the needful and resolve the same asap.

Transaction Reference Number: [protected]
Transaction Type Pre-Paid Mobile Recharge
Date of Transaction 18/07/2012
Transaction Details
Operator BSNL (West, North, South)
Region Haryana
Mobile Phone Number [protected]br...
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H
Hasufimu
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BSNL Poor Customer Service

Address:Pune, Maharashtra

My name is Mohammed Khan, and my landline number is 020 – 24224786. On Thursday, I called your toll free number 1800 to register a complaint against the broad band as it is not working. I was told by one of the executive that with in the next 24 hours one of our executive will call you back. I waited for more then 24 hours and as usual no one called me.

I again called customer care and was given some stupid number and it...
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souvickbanerjee
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change in Address in BSNL landLine

Address:North 24 Parganas, West Bengal

I Sushanta Kumar Banerjee
Shifted my house from Bally , Howrah to New Alipore Kolkata and applied for shifting and change of address of my BSNL Land Line Phone.
Phone is shifted with new number but the billing address is the same ie old address.
I request you to change the address.

Previous Address : 121/1A Dewangazi Road , Bally, Howrah-711201

Present Address : 6/O Buroshiv tala Main...
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drvinodkaul
from Karnal, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor signals

Address:Patiala, Punjab

I have recently purchased iPad and started using bsnl microsim card for Internet data connection. I am paying 751/- a month but signals in patiala road are very poor. So mostly net services are not working properly.downloading is slow. So I want to know if these services will improve or should I shift to other service provider.
Dr.v.k.kaul...
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N
nitinnick007
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MY no. is blocked after 6 days of activation

Address:Faridabad, Haryana

actually i had bought a BSNL prepaid sim card, and the mobile no. is [protected] from kushwaha communication. the no. is activated at 30.06.2012 but after 6 days at 6.7.2012 my outgoing calls had blocked and after few days my incoming calls are also blocked and i have already submitted 3 identity proofs and 3 photos but there is not happening something so what should i do next to reactivate my no. i m so upset from the service of BSNL....
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atfrancis
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

land line dead possession

Address:Thane, Maharashtra

For last 10 days my land line Telephone No.[protected] is not working even dial tune is dead. Please come and repair my phone as early as possible. While complaining through Telephone, nobody is lifting the telephone. The ring is continuing but sorry nobody is attending Please make arrange to sent anybody.

Thanking you.

A.T.Francis.
....
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