ClearTrip Complaints & Reviews

The flight reservation under Trip ID:[protected].

Cleartrip claims that they have already refunded me INR. 9, 230.04. But my bank statements do not show any fund received from Cleartrip. Nobody answers the mails too. No reply from any cleartrip source....

I have to book a flight ticket from Mumbai to Bangalore - Round Trip on 13th and 16th February 2021.
When I am booking the tickets, while ticking on the "Use Credit Shell" option, I don't get an option to Enter PNR number in order to redeem my credit shell.
My Trip ID is[protected]. I have called them up at 10:15 in the morning. They said a person from the credit shell team will contact me in 4 hours maximum. I didn't receive...

I have followed up several times, however they have not refunded the amount they charged for a ticket which was cancelled in Apr 2020.
The amount charged was AED 2, 070 for a return trip booked from Dubai to New Delhi.
I have several complaint numbers and the only answer I get is they cannot say when the money will be refunded.
The amount was charged in Jan 2020 and its been more than a year now.

Please...

Dear Sir /Madam

Reference to Complaint number : 11973092

I am totally upset and disappointed by the way I was a client to the clear trip and have been treated on my refund.

To respond to you reaching me on my number, I had also provided my husband number [protected] while booking and also as an alternative and also I was accessible over the mail you could have dropped a mail .
br...

We booked flight on feb 4 th the minute we booked it got cancelled called customer care so many times but no response till now they are not allowing us to change flight nr refund but cleartrip is only collecting money not providing services and emotionally harrasing us in this pandemic time depressing us by not resolving issues in time, worst Cleartrip i[censored] want hell like experience book with them. Think hundred times before booking with...

We booked tickets with cleartrip on feb 4th the minute we booked flights are cancelled, then started actual problem their customer care services are not resolving the issue nor changing the flight and not even refunding, their customer service guys dont have minimum knowledge of cancelled flights until we inform them. Great Cleartrip will clear ur money not ur problem Bravo 👏 cleartrip keep it up keep suffering ur customers and make them...

I booked the ticket and its cancelled by carrier. Cleartrip says the carrier that is emirates will refund after 45 days and we will refund after tat. Where as Emirates told that they will do it in max 10 days. I have all voice files with me ....

Sir, I have tried booking a flight ticket through clear trip from Trivandrum to Delhi for travel on 19-12-20
which was declined as payment was not successful. I received emails and sms alerts from clear trip that the transactions were failed. The copy of the mail is also attached. Therefore, I booked another flight on 18.12.20 from Kozhikode to Delhi.The payment made for my new ticket by INDIGO is attached. The booking is done in two...

Dear team - we booked our train tickets - from sarai rohilla to jodhpur junction - by upi payment - reference number[protected]. but we are unable to fetch booking details. also, when we tried contacting your custermer care, they asking trip id, which we dont have.

registered email - rajiv.[protected]@gmail.com (we have sent complaint by email also)

why so much lag?, why unnessary trouble, highly dissapointed with...

Hi team,
This is regarding my sister Manisha Gosavi has done booking for calcutta for Air Asia airlines through cleartrip service provider done on 3rd Feb at 12, 01 Am. Screenshot attached for reference.
She has not yet received any tickets for the order ID N-Y5MY14X-5Y47DMN-8HLKKAT, its showing payment is successful and booking in progress however there is no further response.
Request you to check it asap. I have already done...

I booked for 3 members onward and Return TicketsMy ID for booking is[protected]. While I got message from Indigo for my journey on 04.02.2021 but I havent received any communication from Air India for our Return(3members)on 15/02/2021. In the communication sent by you, there were 5 attachments and I could not open the last three attachments. As I do not have the App for open those attachements i.e., Apple, please guide me to see the same....

I tried to book a ticket from KOLKATA to FRANKFURT on 25th january 2021.The payment was made by credit card and the money got billed on my credit card.Shortly afterwards, I receive an email from cleartrip saying the payment failed and I need to buy another ticket. This time, I used my debit card and bought the ticket and the booking got confirmed immediately.Now, when I am checking my credit card, I see the amount got debited by cleartrip...

I haven't received my refund for the Trip ID :Trip ID[protected]
despite sending several email to cleartrip. Refund for the same has been processed by airlines long back.

Please process the refund at soon as possible....

Booked 2 trips through Cleartrip (Amazon Flights) and due to COVID had to cancel them. Airline GO Air has already issued the full refund to me through ClearTrip. Amazon Cleartrip stole the full money and is not refunding it to me. I have already created 6-7 support cases regarding the refund but the Amazon Cleartrip pathetic support telling me every time that they have spoken to their finance team and it will be resolved in 24 hours. The...

Hi

I had booked tickets using the cleartrip portal on 19th Feb 2020, for Rs.22905.

Details:
Trip ID:[protected] and[protected]

As per the DGCA guidlines tickets were cancelled and the refund was initiated by the airlines, we did receive an email confirming the refund has been processed, however we haven't received the refund as yet in my bank account.

And every time i...

I am booking one flight ticket on date 13.01.2020 from Hyderabad to Dubai Trip ID NO[protected] amount debited in my account ticket in not Issued plz refund the amount in my account plz refund plz refund sir & Madam...

Hi,
I haven't received my refund for the Trip ID :[protected],
despite sending several email to cleartrip. Refund for the same has been processed by airlines long back.

Please process the refund at soon as possible.

with Regards,
Loveen Thakur...

2. Our client informs us that he had booked two tickets to Australia on 9th February 2020, one for himself, aged 68 years and one for his wife Mrs. Shantha Raghu who is aged 62 years, using your agency. That the flights were booked from Bangalore to Melbourne via Kuala Lumpur on the 27th of March, 2020 and a return flight from Melbourne to Bangalore via Kuala Lumpur on 14th of June, 2020. The amount paid for the tickets was Rs.1, 02, 378/-...

Hai Sir & madam I am booking one flight ticket Hyd to Dubai on date jan-16-2020 Trip ID no[protected] Ticket is not conformed and amount 18910.91 Debited in My account is not refund

plz refund my amount...

This is Naina Gupta here, I have my Cleartrip account with email address as [protected]@outlook.com. I have booked a ticket for Mr. Rajinder Singh on 7th January 2021 for the Flight on 9th January 2021. We booked an emergency ticket for him, he is a labour, and his daughter is getting married in Chandigarh. But due to Rig and Truck breakdown while coming from the construction site back to Muscat, he missed the Flight.

Would...