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ClearTrip Complaints & Reviews

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Last updated Mar 27, 2024
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DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E)
Mumbai
Mumbai City District
Maharashtra
India
400011

ClearTrip reviews & complaints page 29

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R
Ramadas Mannattil
from Chennai, Tamil Nadu
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Airlines refunds but Cleartrip does not refund to customer

Trip id[protected]. I had called 7 times in the past 13 days. Cleartrip keeps telling wait for 48 hours. After 13 days I am trying to call again.

I am not going to book tickets in Cleartrip any more. Have to start negative campaign against Cleartrip on...
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A
anu sardana
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Flight Ticket Refund

Address:Janakpuri, new delhi

I had booked a refundable tickets from your site on[protected] and canceled on[protected] and i haven't received any refund amount from your site And yestarday i have received a mail from your site that i am entittled to Rs 0/- as a refund....
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M
Mahesh Chander Bhardwaj
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Not refunded the amount.

As per your ID 2669244 and 2739435, there is no status update by the concern company and not refunded the amount Rs. 7089.00 till date. Further the company is not responding at all, please do the needful at the earliest already eleven months passed. Or guide me for further course of action.

With regards.
Mahesh chander Bhardwaj...
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J
Johnson Devanand
from Powai, Maharashtra
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Refund for flight ticket not booked

Ticket booked for 2 adults and 2 kids from cuddapah to vijayawada
Ticket not booked and still refund not done.
Trip id[protected]
Dt of booking[protected]...
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Website:www.cleartrip.com

I attempted to book a flight from Bangalore to Mumbai 28 October 2020, (ref[protected] but the payment failed on the payment gateway. I subsequently got a text from the bank showing the amount was deducted.
I raised the issue with my bank, who informed me it would be refunded in a few days.
This obviously didn't happen. I spoke to the bank and Cleartrip on many ocassions, and each time nobody is helpful.

As...
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Hi,

As per MOCA and DGCA guidelines and rules pertaining to refund of flight booking charges due to Covid-19 pandemic/Lockdown, i seek immediate refund of my flight booking charges as per details as under please:

Flight sector ; Delhi-Kolkata ;
Date of Travel: 26th March 2020;
Trip ID: [protected] ;
Flight : AI-20/PNR: JL05E.(Air India).

Flight sector: Delhi-Kolkata ;
Date...
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R
rashidlatif
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Clear Refund Issue

I had booked a flight ticket with cleartrip from Abu Dhabi to Sydney on 18 September 2020 to fly on 6th of November. After a week I cancelled my ticket from cleartrip website and they told me that the ticket will be refunded in 60 days (by 22 November 2020). I have been following up with them since then but they are not responding and initiating the refund request to Etihad. Its been 3 months now and I am still waiting for refund. I have...
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V
vermaneeraj21
from Powai, Maharashtra
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Refund for Flight Ticket Trip Number 200218664854

Address:Bangalore India

Date of flight ticket -
Bangalore to Delhi - 01 Apr 2020

Trip Number[protected]
Ticket PNR - JDKZP

Flight got cancelled due to COVID-19.
Applied refund on 20th Aug and got confirmation that ticket cancellation is confirmed.
It was mentioned it may take up to 60 days.

I did wait for 60 days and followed up in Oct'2020 and got response that awaiting from airline.br...
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U
umeshhattekar
from Hyderabad, Telangana
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Refund amount not credited for cancelled tickets

Address:06, Godrej Business District, Pirojshanagar, Vikhroli, Mumbai-400079, India

My Trip ID[protected] has been cancelled on Oct-23rd 2020, 11:47AM. The airline (Indigo) cancelled the flight.
for which the refund Rs. 10, 603.00 has been processed successfully on Oct 23 2020, 11:48AM.

I did not receive the refund amount, I have contacted Customer Support(Email) and repeated calls to call center, they has the same response - "We would like to inform that your booking which was cancelled on Oct...
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I
Imtiyaz ahmad kozgar
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Money

Dear sir/ma’am

I cancelled my trip from sgr to dubai with PNR NUMBER HWWQQH on March but still I didn’t get my refund from your side, can you please tell me what is the problem why you guys are not refunding my amount.this is my 6th mail but no reply from your side
Please refund my amount as soon as possible...
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I purchased 2 round trip tickets for my children from Bangkok, Thailand to Washington D.C. USA. The flight was scheduled for June 7th, 2020.

Due to COVID, the airline canceled the flight.

As of December 7, 2020 - 5 months later - Cleartrip has not provided a refund for the tickets.

I made a payment of 1, 50, 246 - and have not received a sing rupee refund.

Cleartrip has been saying...
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Website:cleartrip

I had booked 3 flights from Dubai to Chennai (PNR-OKOBGL) cost AED1398 but I had to cancel my flight due to personal emergency and rebook for another date. While cancelling, the refund amount showed was AED 1098 because of which I proceeded to cancel my ticket.
After some time I got a mail from cleartrip saying they had to deduct the airline charges which were not specified at all while cancelling my tickets and I ended up with 0...
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S
shourikamtala
from Powai, Maharashtra
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Money in wallet unable to be used

Address:DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011

I have AED 71 in my cleartrip wallet.
Login ID is shouri.[protected]@gmail.com.
Trip ID on which money has been received in the wallet is[protected]

Cleartrip provides no option whatsoever at the time of paying for a new ticket to utilize the money in the wallet....
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H
Hetal Sha
from Powai, Maharashtra
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Full Refund not being assigned

Address:06, Godrej Business District, Pirojshanagar, Vikhroli, Mumbai-400079, India

My name is Hetal Shah and I booked Lufthansa Airline tickets via Cleartrip on 6 Jan 2020(Trip ID[protected]. My multiple attempts of reaching out to Cleartrip Support have all absolutely gone in vain with no appropriate response on my full refund status.

We were three friends who had planned to travel to Italy in August 2020 however due to the pandemic, we couldn't travel. In fact, Lufthansa Airline cancelled our flights...
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A
Ajay mi
from Powai, Maharashtra
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Money deducted from account but ticket not booked

Dear concern, i tried to book a flight ticket from mumbai to lucknow through clear trip app on 17 sep 20. During payment my account was debited with 4350 but booking was not completed. It showed some error.I waited for 7 days as it generally takes 5-7 business days to refund.Now its 2 months and my money is still not credited to my account.
Account from which money debited is[protected] icici bank name ajay singh. Pls find the attachment...
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I have booked tickets Mum-Chennai-Mumbai through your portal. Due to COVID-19 those flights were cancelled, and I was issued credit shell by the respective airlines.

As advised by the Airline, to book fresh tickets against credit shell, we were asked to approach travel agents or online travel portals, the source of booking, in our case it is cleartrip.com

Past one week, I have been trying through to connect your...
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B
Baisy
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Credit shield

Address:Dubai

I have taken ticket on June but flight cancelled because of pandemic but indigo airlines refunded to Cleartrip but they didn't give any information about this now I wanted to travel with my family urgently when I tried to contact Cleartrip no one responding the phone no reply for mail also now I want to go urgently to India to change the the ticket noone helping.please help me my money is with u I don't have money to take another ticket now...
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T
Tarun_George
from Hyderabad, Telangana
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Flexifly - Digit Insurance is a hoax and so is their Customer Care

I booked a flight from Trivandrum - Hyderabad for the 27th of December 2020 (Trip Id:[protected] under the Flexifly plan (paying extra than actual charges) with an option of allowing me to reschedule my flight once.

Later, due to change of plans, I rescheduled the flight to the 2nd of January on the Cleartrip website and Cleartrip assured me that Digit Insurance would get in touch with me and refund the rescheduling charges...
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K
Kms90
from VADODARA, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complain about rs. 4364 not credited by cleartrip in Airtel money wallet for transaction dated 13.10.2020

While booking flight ticket at cleartrip, Tansaction of rs. 4364 on dated 13.10.2020 at 11.16 PM at cleartrip through airtel money wallet is successful having transaction I'd [protected] and RRN number [protected]. But ticket not booked. cashback of Rs.250/- against the transaction ID [protected] dated 13/10/2020 has already been credited to your Airtel Money Wallet no. 78xxxx504 with transaction ID FT[protected].
Cleartrip denied...
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V
Vishnu OM
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Air Ticket refund not received

Address:Vishnu OM ,Sharjah uae

Travel Details:

Trip ID :[protected]

Traveler Name :Vishnu Onivayal Manikandan

Departure Date from Dubai to Calicut :[protected]

Departure Date from Calicut to Dubai :[protected]

Paid amount for the whole travel: AED:1545 /-

Due to the Coronavirus pandemic situation, the prescheduled travel didn’t work out well as the flight had been cancelled by the...
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