[Resolved]  Sony Ericsson — Service and repairs

Sony Ericsson — too much delay

Iwas purched one of the best brand(i think)sony ericsson model no-C510 pop dt24th apr 2010 before warraty its failure .i went to the autherised service center.i told the compliant .they recived the complaint they told we will retify the problems within 15days now asked about the cell they were not responding properly they were diverting to sony customer care offficer regd this matter,kindly take necessary action immed .
AUTHERISED DEALER
PHONE ZONE
36,SAROJINI STREET,
T,NAGAR.
CHENNAI-600 017
WORK ODER NO-SE311PHZ11027
FOR FUTHER CONT-NO-FOR ME-[protected]

Sony Ericsson — Non Return of Warranty Handset

I am Kunal Vaid from Pune. I had submitted my Sony Ericsson E10i handset to Accel Service Center Pune on 7th Of March. The phone was in dead condition. The authorities told me that the battery was dead and needed to be replaced. The complaint number given to me was SE311APN10559 Since the phone was under warranty, the battery would be replaced free of cost. But they told that it will take a week as the part was to be brought from Chennai. Till 18th of March I did not receive any feedback from the service center. So I forwarded my complaint to the Sony Ericsson Complaint Center. The Complaint id given to me was 89919124 But the authorities have till now not given any feedback as to by when I will get my phone back and also haven't given any handset on standby.
Its been 36days and still they are asking for a week to sort the issue.
I request you to kindly look into the matter
Awaiting your reply
Kunal Vaid

hi iam ratheesh, pariyarath house, kizhattur po, mob[protected].i need your help.my G900 sonyericsson mobile have a complaint.pls say the service centre name and number in manjery, malappuram

i have bought sony ericson W595 handset one and a half years back
its battery got damaged one year alater and i replaced the same with asecond hand sony battery
now when i begin to charge the cell am hetting a message like
" SERIOUS ERROR STOP CHARGING, STOP USING YOUR MOBILE AND CONTACT SONY ERICSON CALL CENTRE "
what doers it indicate /

Sony Ericsson / Aspen Mobile — Delay in delivering Mobile back to me from service

Hi,

I given my mobile (Sony Aspen) mobile worth 13,000/- in Sony-Ericsson service center at Nehru place Delhi on March 5th,2011 due to some touch problem.
At that time they are said delivery time as 2-3 weeks, and after they again said April first week and after April 18th and now they said May first week.
They are extending the Delivery date.The staff of Sony-Ericsson service center at Nehru place were not responding to my calls.
When I call to customer care they are saying only one thing "Part is pending from Sony-Ericsson,you need to wait".I am Unable to do any thing in this.
They are extending my delivery date to months .It's already crossed 1 month and 11 days and I don't know how many days I have to wait for my mobile.

Kindly get me out of this problem.

Regards,
umasankar gutti
Mobile: +91 [protected]

Details:

Mobile: Work order Number: SE311ADL10249
Mobile: Sony Ericsson - ASPEN,
Model:M1i
IMEI Number: [protected]
Battery serial: 102165

Service Center Address: Accell Frontline,Delhi 601604 Ashok bhawan,93 Nehru place.
Contact numbers :[protected],[protected],[protected]
Service center Manager : [protected] (Sujatha)

Customer care:[protected]Toll free),[protected]
Complaint numbers raised in Customer care: 89908974,90102949

sale kutte log mera mobile X10 mini 1 month se nahi de rahe h bolte h humare pass battery nahi h sony ka mobile mat lena ye ek sony ericsson company me kaam karne wala person kah raha h

I have sony w100i with warrenty.Last month it gets restarts frequently, i reach the service centre and told about this problem the care staff told the technician will come only after 3 days so you come again three days later. Second time i went the care and i get back the same response.Then finally third time i give the mobile and get serviced, one weeks it works good and after it gets the same problem.in the care there is always a lot of crowd the care is not only for sonyericsson they take service of videocon, huawei, micromax, dish tv etc.., and the care staffs are not answered properly they got angry quickly soiwro to the forum.

NAME & ADRESS OF THE CERTIFIED SERVICE CENTRE:
BHARAT CELL SERVICE
63, FIRST FLOOR, PN ROAD,
NEW BUSTAND, TIRUPUR.
PH:[protected]

I didn't get any updates on this complaint.
Is any body caring about it.
Let me know the status

dear sir,
I am Sandeep kumar from chandigarh

i have bought sonyericson U1i (satio) from Indra enterprises opposite main bus stand, chandigarh on[protected]

it has problem ;touch not working properly
it has been submitted with shree bala ji comm. dated[protected] for replacement purpose.


but till date no response is gained.
I am student so suffering a lot for delay in processing.
my contact no is [protected]
complaint id in care centre :-2481

Sony Ericsson — touch not working

dear sir,
I am Sandeep Kumar from chandigarh
i have bought sonyericson U1i(Satio) from Indra enterprises,Sec.22, Chandigarh[protected]

it has problem ; touch not working properly
it has been submitted with Shree bala ji comm.green sq. near palki hotal. Hisar dated[protected] for replacement purpose.

but till date no response is gained.
I am student so suffering a lot for delay in processing.
my contact no is [protected], [protected]

I'm also facing the same problem. Go and check www.consumercourt.in

It happened with me also .Their engineers are not well trained.They spoil the TV which becomes beyond repair and dont own up their fault.Then they offer discounts.If we buy a new one, and their is a fault. the engineers are the same again it would come full circle.I wowed never to buy a sony again.

Sony Television / Hp212m83 — RECOVERY OF LOAN

I MR S F M SAYYED PURCHSED TELEVISION OF SONY (HP212M83) ON 28 DEC 2006 FROM POPULAR RADIO & TV CENTRE SONY KALYAN.

I HAD CLEARED ALL MY DUES OF PAYMENT TOWARDS MY FINANCE THRU BAJAJ FINANCE LTD, BUT STILL IT IS NOT BEEN UPDATED IN THEIR SYSTEM, WHICH IS AFFECTING ME FROM AVAILING HOUSING LOAN FROM SBI KALYAN BRANCH.
I HAVE ALL THE SUPPORTING DOCUMENTS REGARDING THE PAYMENTS PAID TO BAJAJ FINANCE LTD.
HENCE I KINDLY REQUEST YOU TO DO THE NEEDFUL AT THE EARLIEST.

THANKING YOU,

REGARDS

S F M SAYED
KALYAN
[protected].
[protected].

Sony DVD Home theatre — intermittent stoppage while play

I have purchased DVD Home theatre player in oct 2009. From the time of purchase there were problem of intermoddent stoppage ar the time of playing especially after 20/25 minutes.However i did not take it seriously and never made any complaint due to my limited usage. After my daughter's marriage in FEB2011dvd player was used for playing the wedding and reception dvds. The problem continue to occur resulting in complete dissatisfaction of the product at the time playing the important event in our lives.
.I would like to state that i am one of the most ardent customer of sony for its quality and customer satisfaction. To add further. in March 2011, i have bought 2 lap top pcs for my use and my son at the cost of nearly 1.5 lacks.

I have registered my complaint 0n 22-4-11and the number is 7335295. I am working in one of leading PSU in a senior management level. I would be grateful if the complaint is attended on priority with out any cost although warranty period is over and give me greater satisfaction of the product as a special case.

I am sure sony will meet my expectations without delay to demonstrate their commitment in quality and prompt service in redressing the grievances of valued customers like me.
Expect a favorable reply.(My e mail id is [protected]@indianoil.co.in and mobile no is [protected])

Sony Ericsson — NO PROPER RESPONSE

I bought a SONY ERICSON mobile phone last month. I found some problem in that and i gave it to the SONY ERICSON service centre(15.04.11). They told "It was only software problem" and said they'll repair and give it on next day itself but on the next day they told "It was an hardware problem" and asked 4 days time to get the spares and repair it.Till now they didn't repair and telling "No spares are available" and not properly responding me...

deer friends i am amir siddiqui working as a technical service officer in basf chemical
puchase a sony erricson hand set model no
C-905 ( rs 12000 ) from hot spot shop kalka ji new delhi its gone just only 25 days and its joy stick stop working .
i give my mobile on sony service center nehru palace new delhi on 25 th august 2010 its complaint no was
SE[protected] and i am very sorry to say about their poor service that they repair only a single button of my mobile in 7th months and i received my mobile 14th march 2011 and i used my mobile 7 days after service and a new prolem which i faced in its is its key pad not working so i put it back on service center its complaint no is SE310INP10088
SO DEAR FRIENDS PLEASE CHOOSE A GOOD PRODUCT FOR YOU AND AVOID SONY PRODUCTS BECAUSE ITS SERVICE IS VERY POOR .


AMIR SIDDIQUI [protected]

wll hi readers ma name is bhanu ...
tough m very brand loyal towards sony but sony ericsson ruind all ma hopes for sony...i purchased xperia x2 and with in a year it god replaced 3 times and now it's for the 4th time gone for replacement.
all the times software problems occours ...more over the sick and bloody poor performance os the service center is almost unexplanable...i mean even a tortoise can run faster than a sony ericsson service center...
thankin u
bhanu
[protected]@yahoo.com

Sony Ericsson Satio — Persisting problems

hello sir,
I bought a sony ericcson U1i Satio on october 2010.
Initially it was good, but then the problems started in march.
The phone started to switch off automatically.i took
It to a sony ericsson certified service center Accel-chennai GR in greams road. They replaced the touch screen. I got it back on the first on april. But then the same problem persisted. I took it back on the15th of april, got it back on the 26th. Still no change. Took it again yesterday, but still the problem is persisting. This is a really bad first experience with sony ericsson.

I am facing the same issue. We should take some action.

Sir i have purchased sonyericsson w100i on Jan-2011 but i getting problem with this phone just like automatic switch off, slow processing etc., I gave it at service center at Kukatpally, Hyderabad some what problem was completed but now the problem is when i go to type message (out of memory) will be shown that's the problem.

My Name is Nagesh,
Sangareddy, Medak District,
Pin. No.502 001, Andhra Pradesh.
Phone No.[protected]