Cox & Kings India Complaints & Reviews

This is regarding booking id 1107419. Booked the american glimpse - east coast (Summer 2019) on 20-june-2019 for travel date of 09-sep-2019. Advance payment was done in partial amounting to a total of rs. 78, 354.00. On 29-july-2019, cox & kings representative, deepika anpat called and mailed that the tour has been cancelled as the minimum operating strength was not achieved. Requested for refund of money as tour was cancelled by company...

Hi,
This complaint is for non issuance of credit note till now that was communicated for cancellation of european trails trip, proposed date 10th oct, 2019. The trip is booked with booking amount of rs95000 for 2 person on 21st of may, 2019 from kolkata.
The trip date is changed 2 to 3 times by coxsandkings, which is not suitable for us. So we has words with coxsandkings team and they promised us to issue credit note of the...

Sirs,
It's been months tht our trip is cancelled but we haven't received our money. I understand the situation is bad with cox and kings people. But please return my money. I am begging you. I just wanted to take my parents as we have been through many problems. Please don't add us into more... Please give my money back.. Please don't do this to us
Its they have send a mail that they have processed the payment but still we...

Booking id:1107858 (Booked with saritha kanpuri, banjara hills, hyderabad on september 7, 2018)
Tour: scandinavian delight with russia
Beginning july 27, 2019 from hyderabad
Ending august 10, 2019 at hyderabad.
Flights: ek 525/ek133 to moscow via dubai
Copenhagen to hyderabad via dubai: by ek152/ek526, august 9/10, 2019
Meal types requested while booking: vegetarian (Non-jain): santi kumar ghoshbr...

Dear concern

I have been informed from cox and kings ranchi office that i was selected as a part of omg winner programme (Free thailand trip) on february 2019. After several reminders telephonically and emails still the issue is pending after 6 months. Every time they are saying that your issue is in progress but it seems that they have cheated me. Please look into the matter.

Please find the details of mail...

Dear concern

I want to share the harrowing experience of the trip which i went with your company to israel and jordan dated 23 may 2019 to 3 june 2019. I am a senior citizen and have travelled before through your company to various international locations but this time it was an extremely bad experience. I was given customised tour by your ranchi executive (Kahkesha) inspite of regularly asking about group tour because earlier...

We had a trip for Magical Ladakh dated 17-Jun-19 to 24-Jun-19. (Booking Id: 1070840)
It seems we have been overcharged for the same trip considering other people packages.
We paid Rs.39499 per head and other people got the same package in Rs.35000 per head (Delhi To Delhi) although we have booked earlier from them.
We already had a discussion with other people who have done booking before 10 days still they got a package...

We had a trip for Magical Ladakh dated 17-Jun-19 to 24-Jun-19. (Booking Id: 1070840)
It seems we have been overcharged for the same trip considering other people packages.
We paid Rs.39499 per head and other people got the same package in Rs.35000 per head (Delhi To Delhi) although we have booked earlier from them.
We already had a discussion with other people who have done booking before 10 days still they got a package...

We have booked european glimpse package (20th jul’19 to 30th jul’19 – booking id 1098947 and 1098795) through cox and kings on 16th may’19 and completed all the required payments as per terms and condition on 17th may’19.

Initially while booking we were told that visa processing will start within a week, once me make payment. Thereafter, we kept on following up for visa procedure from cox and kings but there was no...

I am manjeet khanna. I am a 70 year old lady. I made my trip through cox and kings for mauritius. The dates were as follows —
16/6/2019. To 22/6/19. The package was made through cox and kings cannaught place. Cox and kings consultant was sudeeksha. She made all the package for mauritius. We are traveling through cox and kings since 2000.
I want to make a complaint for sudeeksha as she is completely irrisponsible. I am not...

Booking id 1069569 and 1095568
I opted for leh-ladakh kitchen tour for group of 8 pax in june 2019. Since my mother has preference for jain food, the sales representative yusuf colombowala suggested that i book for kitchen tour where pure veg/jain food is assured as the chef travels with group. Also, as i booked for 8 pax, yusuf agreed to provide separate vehicle for my group at no additional cost. The normal tour cost for leh-ladakh...

Dear customer care, cox and king ltd,
Sub: american sojourn-summer2019 tour undertaken by r. Ayyandurai and p. Vallinayagi from[protected] to[protected] through cox and kings of chetpet, chennai-600031 branch. Deficiency in service regarding.
Myself r. Ayyandurai, joint director of agriculture (Retd) passport j4701896 and my wife mrs. P. Vallinayagi, dy. Ccm (Retd), s. Rly passport j8554408 undertook the above tour. During...

Booking id - 1077931, french swiss medley - summer 2019 tour dated 08th june 2019

I traveled to europe by the package french swiss medley on 8th of june 2019. We had horrible experience during the period. My wife was not feeling we on 8th early morning before the flight she severe pain in abdomen so we thought we will cancel the trip unfortunately there was no 24 consumer support services available so we couldn't do it. We...

This is way how cox & kings is working with hotels guy do not give any booking to cox & king otherwise you will cry for money due to some unprofessional people

Mangesh telang
Tue, jun 25, 11:05 am (23 hours ago)
To pankaj, pandey, bd. Git, nirja. Palsekar, me

Dear pankaj,

Please release below outstanding payment on priority.

Kindly find the below trail mail from hotel...

Hi team,

I am writing this email with utmost regret after being associated as a client with cox & kings from past few years.

The experience with "cox and king" has totally gone bizarre, and it had turned out the worst. Last year we have booked the group tour for "highlights o[censored]k - summer 2019" and have paid advance 2, 50, 000 /- and now all of a sudden the team has canceled the tour just...

Copy of mail sent to traveler agent for europe group package

Dear amreen maam,

Please refer to the trailing mails. At the outset i regret to bring out my grievance to you and your senior management. Honestly it is very unfortunate that as a customer or traveler, we have to face this unpleasant experience. I assure you that i will bring my grievance to all platform possible including consumer court by today...

We book Uttarakhand delight tour on 4th march 2019 via Cox and kings and after verbal assurance by Mr Vaibhav that tour will operate with everything included, even if we r only three people. 4 days before departure we received a mail that group is not being formed, so guide, lunch and entry tickets will not be provided. Mr Vaibhav doesn't have the basic courtesy to even make a phone call which he does even for informing about other offers.br...

I m sorry to say that regarding my complaint dtd.[protected] Cox and Kings has closed my complaint with remarks as "resolved", without any attempt of studying my complaint. I have already provided main details of my booking but they have replied that "provide booking details" and closed as resolved. To provide details their button 'add remarks' not working and it is compulsory to lodge new complain by customers. This is intentionally made...

My details incorrectly added on my invoice even if it was pointed out to your executive when making the bookings.
The invoice is generated with somebody named as Thorat, when it was actually booked my me.
Booking id 1072848.

I raised complaint on twitter for providing the correct invoice copy on 3rd May 2019, and still they have not provided me with the actual copy.

I did raised concern with their...

I advise all tourist to avoid leh ladakh tour with cox & kings. We share our experience hereunder.

We eight family members from rajkot booked magical leh ladakh tour with cox and kings starting from 25th may 2019 to 01st june 2019 from delhi to delhi program. Our experience is very disappointed till 30th may,

Everyone know why we are choosing tours with experienced, branded traveling agencies? My belief is 'because...